time you need to connect to wifi, its a bit of data entering and clicking, this could be simplified using technology

and bathroom were spacious clean and comfortable,it was very good value for money

the on-site parking is not very clear, but it is free.

great for airport and i love it has 2 full beds rather than a pop up camp bed for my kids

kids shouting outside the room up until 11

spa and gym are were amazing

the food was amazing, the spa was fantastic, and we were lucky enough to have great weather, allowing us to enjoy the outdoor

my spa treatment was the best treatment i have ever had, and ruby took great care of me

i'd also expect someone coming around by the pool taking food/drink orders, but there is no service in the spa, which feels like a huge

spa was nice, was very quiet so we had it to ourselves pretty much which was good, wouldn t of

staff awful was no wifi no breakfast offered no bath towels one hand towel for a family of three

great wifi superb room very comfortable bed very clean great tea and coffee facilities

the wifi password is nt displayed in the room

parking, free wifi, free breakfast, staff was really friendly and nice to the kids, large room and ensuit good

great position, excellent staff, quiet room, late check out, cooked breakfast (no bacon)

the gym was well equipped

with luggage - although i must commend a female staff that saw me struggling with luggage and 2 kids and offered to help before her male colleague took over

was exceptionally outstanding home an extra mile to get me airport view room and late check

not access parking via lift, and had to pay extra for parking - given the price kids had to pay for breakfast - which is not common

loved the empty fridge instead of a mini bar as i had to refrigerate food overnight

loved that it had a gym that was really well equipped

a hotel service, is actually run by the airport and is paying (5 pounds per person, each way and kids are free with a limit of 2 kids per paying adult)

pizza 15 for room service and they were delivered hot and were yummy

cleanliness friendly staff accompanied early check in.

we were given a late check out free of charge lovely breakfast

pool area was great for the kids

the front desk staff and the bar staff were all professional and friendly

could hear noise coming from outside the room during the night talking loudly & kids running.

shuttle bus too expensive; wifi didn t work.

the 20 breakfast and more expensive shuttle to airport than uber.

great location. nice sized room. parking and 2 ev chargers at reasonable price.

difference for breakfast between continental vs full english was not competitive, forcing you towards selecting

the breakfast was not great. very few choices but the coffee was good.

accessible dinner and breakfast

bar was good

having ev chargers at the hotel was very convenient

the ev charging was fab, and the bar facilities and cleanliness of the room were great

no usb outlets, wifi very slow.

kids friendly

got early check in which was much appreciated

the wait person at the bar returned my pashmina shawl to my room after i left

had a late night flight out of heathrow and the hotel allowed us to have late check out at 3pm for no

property is exceptional, the staff, the restaurant- steak and lobster and the spa was amazing 10 out of 10 experience

had dinner at the hotel and was pleasantly surprised - kids menu was great and we all loved our food

when leaving for an early flight, breakfast at 6.30 was too late

wifi is a bit slow

for room upgrade which was given excellent with room service that is efficient breakfast offering general store items for back up spa was

room and the photos made it look like this was a seperate room that you could close off when the kids go to sleep

wifi wasn't as strong and that caused frequent reconnections

my kids are sleeping on the floor thanks to your broken system and this uncaring hotel

the breakfast was mediocre on my first stay so i knew to opt out of thy this time.

helpful staff. kindly an early check in was provided.

didn't like the 30 early check in fee

location, room service

no room service

staff talking rite wifi not working room also not cleen tolite making store i'm always going upstairs for bath and

service was fine. the guy was very nice and free wifi+tv is a plus.

good wifi ,netflix etc

shared toilet and bathroom / wifi did not work / room was very cold

free fast wifi

was able to get an early check in at 10am which was greatly appreciated after 24 hours of travelling although the

with self-service laundry facilities

small toys for the kids

to heathrow terminal 4 long stay car park and terminal is great and my kids were give complimentary goodies upon arrival

location, staff very friendly and helpful, proximity to tube station was great and allowing early check in brilliant

we rang up to check they had ev charging and was only told when we arrived that they were tesla only

helpful staff and excellent wifi giving brilliant speeds

more parking signage on the way in would be useful

the menu

staff clean room comfortable bed free parking and economical i will go back again its got everything i

they had ev chargers on site too

woke kids

iliked the pool andjauczzi

the sauna and spa are out of action and there wasn t any water in the gym each day i was there

location nice and off the beaten track. nice small bar area and outside seating

located, ample free parking and complimentary ev charging for up to 4 cars

excellent breakfast. free ev charging

very comfortable, excellent wifi, no problem parking

the garden , outdoor dining and the glass windows from the restaurant/ bar overlooked this well maintained garden

parking

was excellent, even use of ev charger, which was a massive help

the location and parking were great for visiting windsor and eton, we appreciated the easy ev charging

staff, breakfast, location, room size and bathroom upgrades, tv in room, hairdryer, wifi, etc

no room service post 9pm

very accomodating - let us have a late check out due to a business meeting - also extended car park stay