second morning breakfast, the staff refused to serve cappuccino or latte, but insisted on some form of instant

laundry left on the floor in the hall

room was large and comfortable but we were right by where the maids prepared the laundry and stored all their cleaning bits so it was very noisy in the morning

the hotel is great, lovely bar area, room was perfect

hotel bar shut very early, there was no room service at 11pm

story of the

wifi was not secure but an open public access

bar really welcoming

we didn’t book breakfast as no cooked breakfast options

given 1 jug of hot milk for my coffee and no cold milk for my cereal when my breakfast was

spotlessly clean, quiet location loads of parking

wifi connection poor within room. room 50 slighlt small

room service average at best probably slightly better locations available, this is not marlow

adequate parking

room service was awful

only slight problem is the car park is quite small and roadside parking at a premium !

great breakfast

excellent friendly staff. good facilities in bedroom. first class breakfast

liked the food both dinner and breakfast, which had been prepared with care and attention to detail

breakfasts were superb, the staff were very obliging nothing was too much trouble, the bar staff were welcoming and courteous, the waitress was excellent, a most enjoyable stay

attentive staff, plenty of parking, fresh decor good

room was exceptionally clean plenty of parking food was fantastic

the parking area space to fit my van and trailer. breakfast was lovely and friendly staff

plenty of parking

wifi works well

car parking easy and staff so helpful with storing our luggage

very helpful staff , helped with ev charger

laundry facilities were a bonus

very comfortable, great staff, the perk of having the gym there .

liked the gym and the food they served us for breakfast and the room was very spacious and clean and i

had to pay extra to watch tv and wifi

to login to wifi and tv every time was frustrating

no free wifi

wifi, parking, and anything extra are paid

the only negative i can give was having to pay extra cost for the wifi

great location, good bar and service

everything was fantastic. lovely room, great staff, nice bar and tasty food.

wifi poor and staff complaining about it whilst trying to bill us for breakfast

wifi was flakey - kept having to re-login

we also had drinks in the bar during the evening and breakfast the next day too both of which were lovely

wifi wasn't great so it took a while to setup the

m, sauna etc).

no gym and tv channels not too good

room service finished at 22.30

staff couldn't be more accommodating, whether it was sorting a parking space at arrival or prolonging the checkout by a few hours given our specific travel plans - all

slower than expected room service.

no answer when i tried to order room service but the menu looked great.

to eat outside, however the only cons of my stay was that i was unable to order a coffee at the bar after i checked out

have taken the kids room service meals out before we returned the hot water in the breakfast flasks tasted off

i wanted a simple ham and tomato sandwich when i ordered a small meal through room service but the bistro told me to have a simple burger

tean allowed early check in and late check out to accomodate for my specific requirements which was fantastic and saved me from

reception staff were really friendly & helped with early check in

only time i went to the bar to get a drink after a very hectic day i had the misfortune of coming across a very unfriendly

loved the early check in and late check out that's really useful and the best i've come across

excellent location, great breakfast

comfy beds, friendly staff, yummy breakfast, good size swimming pool

central, helpful staff - marissa allowed a free early check in. clean comfortable room.

days

really comfy rooms, lovely staff and gorgeous little spa to relax in

wifi didn t work

we loved the central location and the bar below the rooms

i was also on the 1st floor above the bar so if you want an early night and are a light sleeper, ask for a quiet room

early check in and late check out available for a small fee :) ideal for reading festival

staff were also amazing and even accommodated for a very last minute early check in, thank you again

3 booked) so we could get dressed after a long drive

also free parking is always a

bar prices are so cheap

easy parking, friendly service, good atmosphere good value

a very tidy and welcoming, well-stocked bar and lounge area, which we spent much time in and was very homely

bathroom very out of date, bedsheets aren't very soft. wifi poor.

, rough round the edges ,sent email asking for late check out

restaurant and bar excellent

the interior of hotel and bar is beautiful

issue - i had to go through the bar in the evening for the late check-in

location and the bar area brill

food and staff and gym and room excellent restaurant better than most hotels for business

the swimming pool good for kids he loved every minute

the swimming pool and spa treatment was amazing

late check in , staff very helpful , sorting a parking space out late at night , was fantastic

great pool and gym, excellent bed, all mod cons in room.

comfortable room, very nice staff, great value with parking and excellent breakfast

bar open in the evening and communal space for playing cards etc

plenty of parking at location staff very friendly and helpful accommodation was very clean, comfortable and

couldnt fault the room there is ample parking and withing walking distance to reading shopping center

gym equipment was not working malfunction poor cleanliness

wifi code was in your room usb charging points next to

very comfy bed. great parking a great stay.

on site parking helped massively

late check out and late breakfast

parking was available at the hotel which was appreciated

my wife is disabled and they were kind enough to make a space for bus to park at the front

couldn t get onto free wifi

spa really good and check in they were really helpful

clean , a good gym

ev chargers and the ice machine on the floor. nothing else.

the bar is quite expensive. car park is not secure - vehicle was broken in to.

kids eat free only when with a main meal. we didn t realise this. it was never made clear.

it has a gym open 24 hours the breakfast was amazing and a massive selection

it had a nice little gym and the breakfast was very

the service was great and they did bar service all night but of course as room service, however this was super cheap

free parking

there is wifi but it did not work

good wifi

working tv and wifi in room, kettle etc, and clean bed. seperate loo and showers. does the job.

easy free parking for cars

the large walk-in shower; loved the natural daylight and the large glass/atrium style open plan breakfast area and breakfast was absolutely perfect

tastefully decorated room, lovely bathroom, nice toiletries, beautiful gardens, great bar and lots of tables in the garden

'e stayed here many times) and the breakfast is about as

excellent location. extensive parking. restaurant is fit for a king

although wifi was free, there was no reception in the room i was in.

the best the kids loved it..it was clean and amazing

for the reading half marathon room clean no problems staff helped with request for late check

free sweets for the kids on arrival

wifi was working very well 5

room, great bar area, and restaurant food was good

claustrophobic gym

rooms and gym

cleanliness spacious breakfast options helpful staff

spa facilities, bedroom and staff were amazing

breakfast was inclusive for my booking and the kids and i loved it

night cap on the landing was a lovely touch but there was no sloe gin left in the bottle and the bar said they had run out

awesome breakfast!!

excellent dinner, lovely bar and outstanding english breakfast a jump in the past inside the pub

blooming marvellous, excellent breakfast, great dining options, historic building, large outside area, excellent choice of wine,

amazing, helpful staff; delicious food, superb breakfast & just the cutest room - nice homely touches & complimentary whisky

flexible with check in and check out, and helped us along the way, including with booking the spa service

an amazing riverview and excellent breakfast.

place to stay, loved the decor and ambiance, and the lady in the kitchen was very welcoming and helpful

lovely continental breakfast beautifully displayed

good breakfast choices, gluten free bread and granola

requested an early check in as we had a funeral to attend and were allocated two rooms one single and one double

hotel staff were great, allowing us early check in

of the stay the hotel staff were really helpful, and went out of their way to ensure me and my kids had a happy stay

the breakfast was so awful i didnt let my kids eat it

our sofa bed wasn't made up for the kids

hotel and staff were great, the bar was open to outside business which gave a very cosmopolitan ambience, breakfast was freshly

wifi couldn t load the weather app.

have stayed here 5 times have to say the service is fantastic however they have a parking system the is appalling where you have to punch in your car details to confirm you have a

good sized clean rooms with microwave and fridge. nice bathroom with bath. wifi

massive car park with plenty of car parking, right in the town centre, would definitely stay here again

house was well signposted from the main road and the driveway and parking area were spacious

staff are very friendly. breakfast was fresh and piping hot.plenty of parking

location was great for us with plenty of parking

good parking, good breakfast, before 6:30 in the morning the only noise in that place was birds chirping

staff, free parking, great location, quiet, clean

e bed was a small

the garden, you can hear cars on the road also when i arrived i need to to be connected with wifi to have a zoom meeting from work but hotel had a power cut so i needed leave to place where i

staff, bar, breakfast - nothing to worry about... exactly what you want.

wifi is flaky - slow and keeps dropping out

no wifi code provided on arrival or info in bedroom

good car park, good food, good staff, wifi not bad

there is parking and a lovely garden with tables at the back; didn t try the restaurant, but it looked

had advertised as showing the world cup football in the bar but ended up streaming the match onto an out building television from a customers i pad

wifi signal was a bit weak in places but worked

great location, lots parking.

the only real issue with the stay was that the pool - spa was not available due to renovations.

good car parking and no fuss check in and out

not enough staff to support restaurants and bar and front desk.

room service after hours would have been an added bonus.

simple information sheet in the room with opening times for spa, breakfast times wifi code etc would make the stay a lot more relaxing

free parking, very welcoming, spotlessly clean room!

was very good , except parking

first i thought they only had car parking at the front which looks limited but they have a big car park behind the barrier

good free wifi and parking

secure car park. free wifi

location to place of work and motor way and ample parking

lovely comfortable bed. friendly, helpful staff. wonderful spa facilities. relaxing environment.

fabulous suite, kids loved the pool

excellent breakfast nice hotel staff helpful and friendly quiet location

only thing would be for fruit to be have been provided at breakfast

no gym, no pool, no mirrors in barn rooms

£30 for breakfast

luke and harrison that work in the bar and restaurant and phenomenal

the kitchen was well equipped and we cooked dinner and breakfast there were several sitting areas where

lovely grounds & plenty of parking

plenty of parking spaces

better wifi - stronger signal, faster access.

parking was easy and we never struggled for a space

restricted timing for kids for swimming pool

kids swimming lessons going on

tv and good wifi coverage

friendly, helpful staff & free wifi

wifi in the guesthouse, but there was wifi in the pub across the road

stayed in 3 different rooms, all was clean and tidy, beds comfy, plus if you want to eat in the bar you get 20% off

parking, helpful reception, clean room, good shower, quiet location, good bar staff, good food

more food options for kids.

noise from the gym tent early on monday morning

it s for kids but it was soo thin and noise everytime he moved

gym was good, the hotel was nice and big and deers around the estate

it was very nice and there were beautiful gardens for the kids to play