breakfast menu was really very good, fantastic home made granola and the hot food was also very

hotel bar shut very early, there was no room service at 11pm

laundry piled up around bedroom in corridors

room was very noisy woke early every morning by laundry or rubbish collection

restaurant and bar are very nice

from the courtyard whilst we were trying to sleep, the lack of the wifi code in the room, the lack of any kind

the room, amenities and bed were lovely, the snug bar cosy will go

i ordered room service and they struggled to understand their own menu (which is all in french and a bit

longer than 45 minutes to bring up a plate of meat, bread and crisps when ordering late night room service

with sun umbrellas for hot days, outdoor fireplace for colder weather

awoken at 4am by a laundry

staff were very friendly and helpful, the pub is delightful, the beds and pillows comfy, easy parking, lovely

the room was spacious in the barn area but the bathroom wasn't cleaned properly and there is room service to

bar outside during inclement weather due to refurbishment of indoor bar

the inn and restaurant were very nice but no fires and yet they had fireplaces and it was a very cold night

really don't like the wifi sign in and data harvesting

couldn't connect the wifi to my laptop

down of score is because of poor tv reception and wifi not working adequately in the bedroom

wifi worked but wasn t stable; same as tv reception

breakfasts were superb, the staff were very obliging nothing was too much trouble, the bar staff were welcoming

we got back around 11 and was not able to get a drink at the bar so really quiet on our trip which some people

parking is easy and the rooms are spacious

fact that we arrived before check in which was at 3 and wanted to have a drink in the bar but the whole place

there were people enjoying the curry but the bar layout meant there wasn't a suitable place to enjoy a drink

hotel was easy to find with plenty of parking, and the check in team were genuinely friendly, taking the time

young kids playing football up and down the accommodation corridor, shouting, screaming, bashing against

dinners were fine for kids, but there is just one option each night and it was what you would expect in a school

great location, breakfast & facilities.

very helpful staff , helped with ev charger

very clean, excellent location, access to the gym and sauna

wifi, parking, and anything extra are paid

i need to pay for wifi, everything is good

tv and wifi not included

had to pay extra to watch tv and wifi

the only negative i can give was having to pay extra cost for the wifi

great location, good bar and service

i don't like having to give my personal information to access the wifi.

wifi poor and staff complaining about it whilst trying to bill us for breakfast

wifi was flakey - kept having to re-login

wifi keep dropping

odd layout to the room, sofa at right angles to the wall-mounted tv, and the raised edge of the fireplace hearth

unsure how to turn on fireplace or get into wifi

was spotless, and upon request the staff kindly decorated the room with petals etc as it was my girlfriends

was the worse i have tasted the staff were young kids

there are no spa or pool facilities

wifi was good staff were so helpful especially the lady called ranni

my stay there was no information regarding the wifi or password to connect thus i was unable to use it

would prefer to have a choice over breakfast and pay less comfortable fit for purpose room with wifi coffee in

couldn't connect to the wifi (got given two different networks - one failed to connect and i couldn't see the

location for central reading and ease of access into building with door codes and also good wifi

no minibar in room , no laundry service and reduce standard all round

great location, fantastic sized bed and we even got an early check in!

outside station road seemed to be full of homeless, druggies and wayward kids

best pet room ever!

were told the wifi was down which for myself and my partner it wasn t an issue having 5g

breakfast was exceptionally good and the godminster cheddar was so good i had to buy some from

wifi didn't work but at least was informed when checked in

right near train station. yummy cooked breakfast for a reasonable price. mostly friendly staff.

excellent breakfast and very helpful staf

the bed was perfect for me and my pet unicorn.

nothing in the room that explains the wifi, room service, tv/radio etc

free wifi

everything was spotlessly clean and the little kids play section was really loved by my

staff were so helpful and very friendly the breakfast was absolutely fantastic

you are pet friendly which was fantastic but would be great to have a small patch out back to (such as a

be opened, so you can't see outside but that might not be an issue for everyone, just a personal pet

staff were also amazing and even accommodated for a very last minute early check in, thank you again

i was also on the 1st floor above the bar so if you want an early night and are a light sleeper, ask for a

i didn t expect the room service to come so early.

the room service was the best i've ever had

parking

good wifi

also free parking is always a

location, plenty free parking, friendly staff, quiet room, clean, food and drink available in dining/bar area

facilities breakfast was very nice price free wifi free parking the staff were amazing, everyone of them were

, rough round the edges ,sent email asking for late check out

issue - i had to go through the bar in the evening for the late check-in

the bar is currently undergoing refurbishment but the work does not get in the way

the interior of hotel and bar is beautiful

at the bar we enjoyed drinks

breakfast not brilliant, rooms very good

good gym and pool, well maintained hotel (that is unusual) as most cut back on this

room service lots of choice from menu

staff very helpful comfortable stay nice pool

lovely food in bar and fabulous piano

plenty of parking. very helpful staff

it's a well-run place and suited my needs perfectly, good wifi too

was good good parking facilities staff really helpful allowed a late check out for a fee location really handy

comfortable room, very nice staff, great value with parking and excellent breakfast

bed was good , wifi excellent too

cobwebs and dust was clearly visible and found an artificial petal on the floor, possibly left behind by previous

lots of secure parking

lots of room for parking and lovely walks around the area

loved that it was pet friendly

we stayed in the garden cabin, which was clean, with a big comfy bed, fast wifi and a good shower

light didn't work properly owner took pains to make sure we got the wifi details

wifi code was in your room usb charging points next to

been nice to have option of brekkie in future did notice they had kitchen and dining area and 5* health and

power shower and the car parking

nice big parking spaces, off road

the staff were exceptional and so helpful and friendly with us and our kids making us feel welcome and cared

the staff were exceptional and so helpful and friendly with us and our kids making us feel welcome and cared

service very late at night, attention to detail by cleaning the room even when staying 2 nights, spa was fantastic

purposely stayed at this hotel as it had a swimming pool for the kids to enjoy

the pool is more of a kids pool with the classes they run

visit to the spa/swimming pool on sunday 9am-ish for an hour, excellent staff and excellent standard of cleanliness

enjoyed the facilities swimming pool steam and sauna rooms

the room service charge, not enough vegetarian menu options

breakfast was amazing! so fresh and hot and continuously replenished, lots of variety!

the wifi is poor. we were in room 141, the furthest room in the building from reception.

think it would be helpful for the receptionist to tell anyone checking in about the wifi

ev charger on site and nearby

welcoming and attentive, easy for parking (& cheap) wonderful spacious room, excellent choice for breakfast

it was amazing service shame that you can't do your own waffles because that's all our kids

also a leg press in the gym would be ace

prices have nearly doubled in last few weeks with fish & chips over £24, kids meals £18 and vegetable lasagne

free wifi was appreciated

wifi code not discovered until the next morning so i couldn't do any work, but this was probably

wifi didn't work!

had trouble parking but it was 2239.

the room was warm, fairly clean except some moulds near bed, wifi was good, free parking

quiet being on the a40 plenty of parking space

welcome, great breakfast, there's a gym, plentiful secure parking and a short walk to local eating places if

efficient and friendly, professional staff, great location, easy parking, relaxed setting, good

a wider option of bar food on the evening.

welcome, great breakfast, there's a gym, plentiful secure parking and a short walk to local eating places if

the staff, gym and restaurant. the free wifi.

the restaurant, the coffee machine wasn't working at the time for a cappuccino, the person at the bar still

goes on and on, the place is comfortable, clean, lovely, nice staff, delicious food, very nice room service, it

was no information about towel for the pool provided and where

room, great bar area, and restaurant food was good

we stay once a season and partake in dinner, bed and breakfast, we had an excellent stay

the staff in the bar were so accommodating and fed us after hours

the speed of the wifi is not that good otherwise everything are superb.

good to see so many ev charging stations

they even allowed us an early check in time

full english breakfast was excellent, we all including the kids enjoyed the leisure pool and sauna

the english breakfast was excellent with good quality bacon, sausage etc and all cooked fresh

wifi was a problem. breakfast while good was too pared down , no fruit options , toast , yogurt

a late check out was much appreciated

the entry is through the old pub which is cozy and inviting with several fireplaces

prerty much everything. the rooms, bar and staff were excellent.

good breakfast choices, gluten free bread and granola

the breakfast was also fantastic

breakfast slightly awkward collecting from kitchen, it felt as if being greedy to tuck in

the car parking is very tight , depending on what size car you have .

wifi is very strong

they have a large bar area, a great position on the river and a nice outdoor seating area

room service rectified this when the room was cleaned

was not going to pay adult price of breakfast of 10 for kids to only have cereal

3 kids running around the restaurant pestering other guests

would have expected for the room to be visited by room service at least once during my 4 night stay

the included breakfast was tasty with a great selection

free wifi buffet breakfast 24 hr staff - lovely

wifi wasn't working when i arrived but was quickly fixed

from check in to check out, food, bar, parking it all worked and everyone was helpful and engaging

breakfast was excellent

free parking, clean rooms, bar to use if desired, very accommodating

was a single female traveller and felt slightly uncomfortable walking through a bar filled with men in the

which i have done every time as the rman behind the bar is very vigilant in making sure that you do this

clean and modern, easy parking

tv and wifi good

a nice hotel with private parking. friendly and helpful staff

to find, good parking, quiet, good sized room with comfy bed, really clean, room also had a small, quiet fridge

location was great for us with plenty of parking

wasn't told that there was free wifi and wasn't given a password

the wifi networks was very good

wifi rather flaky light in bedroom not bright enough for elderly eyes

good wifi signal

breakfast was excellent all freshly cooked and plenty of it

parking area is small, and always full, so we had to park in the local car park next door to the

had to wait for over 45 minutes for my evening meal; i was in the bar because i had my dog with me, that was

had advertised as showing the world cup football in the bar but ended up streaming the match onto an out building

noise from the bar until throwing out time, our room was directly above it so no chance of an early night

in was a little odd, i wasn t given any info, i had to go looking for someone to find out the wifi code

good, great breakfast, private parking and the manager was very effective and helpful in all

wifi didn t work properly

lovely clean spa area

the room was lovely, bed was comfortable and breakfast in the morning was fantastic

in the bar my husband`s 25cc port cost 11

plenty of parking space

i had a massage in the spa which lovely

good location for me. good price, clean, good parking and good facilities

very clean modern room, good location, plenty of parking. staff willing to help.

easy to find. lots of parking

is a very large area for car parking but needs resurfaced but i m sure this is being planned

great price, free parking and wifi.

secure car park. free wifi

parking right outside the hotel free of charge

was not told i would have to pay extra for the pet when booking

has secure car parking

off road parking was good, room facilities were basic but absolutely fine and clean.

price, lots of parking, easy to find location, friendly and helpful staff if there was something missing or you

parking was a problem

good location and good parking as i have a large van, good price and friendly staff

nice room. parking was included.

and also free parking

leaking radiator broken shower cracked walls terrible wifi

took food to cook as there was suppose to be a kitchenette

comfy bed, ground floor room. secure covered parking.

really clean and comfortable room. staff very friendly and gave us an early check in

lovely rooms, great breakfast, lots of parking, free wifi, air con in rooms

the facilities are also great with a swimming pool and a gym

plenty of parking

the pool was great although a little disappointed as the kids couldn't go in the jacuzzi

the spa and comfortable beds, plus hotel decor

rooms, fabulous breakfast and great dinner

gym was sparse and a disappointment

we were very pleased with the value for money, drinks in the room and breakfast was great!

didn t have a gym

really enjoyed using the great gym &

very busy staff need a boost,mistakes with room service order.

lovely clean hotel in a good location with free parking and friendly staff

the kids loved the pool and my the gym was also used by us

80mb up / 80mb down free wifi

parking available

wifi in the room wasn t great, possibly as we were right at the back of the hotel

car parking was also immediately adjacent to the venue

ordered room service from the room service menu, ok but not great

wifi slow

really lovely bathroom! great parking, lovely staff.

very clean and tidy very attentive staff, good parking facilities

room excellent, food first class price of b&b good plenty of parking.

there was a very brief moment on arrival when the wifi wasn't working but the lady who was there fixed it

plenty of parking, nice and comfy room, good wifi and tv reception.

various games of football to choose from in the bar which are playing simultaneously is a good touch, with

tv and good wifi coverage

struggle for car parking space

the wifi was good, i was able to stream to my tablet in my room, the breakfast is tasty and free

free wifi which is always welcome in this day and age

breakfast was very nice

execution could be better with home made baked beans flavoured with curry not favoured on the kids breakfast

breakfast was delicious as well

wifi didn't work

it's great to know that our room service and breakfast selection met your expectations

chose this hotel mainly as it was pet friendly and not too far for us to travel too from north london

riverside bar was worth the visit alone

called room service twice and nobody showed on third time after an hour someone did

the service is amazing in both the bar area and the restaurant and all the staff are super friendly and helpful

one thing that didn't come up to expectations was the food delivered by room service

stayed here with 2 kids whilst visiting lego land, windsor

i liked the service the room the breakfast. the place is beautiful.

the gym was great and the grounds were stunning

the bar menu food and breakfast were excellent

very accommodating the late night we arrived, ordered pizza and a drink as room

the staff are wonderful and the newly refitted gym is great

it's odd such a nice hotel didn't provide room service for other guests and you must book for breakfast

late night room service not available.

location and comfort it had free parking

hotel room was really light -so many are poorly lit spa products are lovely. staff very friendly