pool not open due to virus. did not know till arriving. disappointed.

to be very busy with young families seemingly there for a hockey tournament perhaps, room quiet, breakfast offered generous

breakfast was lovely. decor was nice.

great location. very clean. kids loved the pool. great breakfast. plan on coming back.

only thing we weren't keen on was breakfast but even then there was always something like toast that you could

was awesome with our room, pool parking

was awesome with our room, pool parking

the pool was clean and warm

although i enjoy the gym being open 24/7 it could use a facelift.

out kids love the pool, while moms love its proximity to the outlet mall

the pool and location

pool could be a bit more shallow to allow younger children to play in it without assistance

friendly staff, very clean room and beautiful pool, outdoor area to hang out, the location was excellent, right beside shopping mall and bass pro

the room was amazing, and the gym was great!

it’s close to the afghan mills mall awesome pool to relax after a old day of shopping

hotel is simply incredible: the facility, the gym, pool, staff, room - i mean literally everything

the pool was closed. choose this hotel to have pool for the kids.

from the free breakfast and coffee available all day, to having a gym and a pool on site, this hotel is perfect

hotel reception late check out free parking complementary breakfast

but when all the parents are busy in lobby getting wasted no one paying attention to what their kids are doing

enjoyed the breakfast and the bar area was nice to have a cocktail with my husband at night

the breakfast staff, irene and thaddeus, were amazing. the spa was excellent.

my kids were even grossed out by the pool

large comfortable rooms, the onsite bar and restaurant were handy

staff downstairs at the front desk and bar are incredibly fast and friendly.

excellent wifi for a friday night and the gym was great

customer service, free parking and cleanliness

no pool and variety in breakfast for kids like pancakes

free wifi and free parking

of 5, 3 kids, booked before our day at ripleys

the pool is a little cold

breakfast was available at in-house restaurant-food and staff amazing pool and hot tub very

the pool was filthy and the hot tub did not work, it just ran hot water.

the next door was smoking and went thru to our room i have small kids and having hard time breathing because of the smell

didn’t get to use the pool but looked great

no t enough handy cap parking

parking area a little concerning, dark in areas and people hanging out in parking area

the hotel also offers a gym and laundry facilities

restaurant wasn't open, shares a parking lot with several restaurants, including tim horton's and mcdonald's

full kitchen ammenities is a nice feature, it is new so most of the things worked

the pool wasn't open which wasn't the worst thing but would have been nice to go swimming

the pool and gym were closed

breakfast is average, but they provide juice, egg muffin, and muffin

because of covid or because your lazy second floor smells of weed and had people with multiple kids living there ( it is what it is ) motor cycle chained up next to the atm machine

the pool is closed

the breakfast was a kids paper lunch bag filled with random things thrown together

free wifi which is also strong and stable

big clean comfortable room...lots of parking...efficient front desk staff

wifi is free and easy and parking is ample and above ground

the breakfast was a kids paper lunch bag filled with random things thrown together

had everything we needed, including a laundry facility for guest use, always a plus when travelling for longer periods

kitchen and bar should close late or even 24hours service should be available

room service, dirty room, bedsheets were with stains when we check-in. broken chair in the room

easy on and off the highway free parking

i called the front desk to ask about room service

the pool wasn t finished for use!

to clean room a few times better early and late check out rates need to accommodate guests who have international schedules and need flexible

the casino was lively and fun, and we loved spending time at the pool and relaxing in the spa

was beautiful and parking was easy in the security controlled covered parking structure

of been better at giving service when calling front desk for room service or even when calling room service was barely

nice gym equipment friendly staff clean room able to solve problems easily

breakfast gym clerk put me in a top floor corner room, after i asked, very quiet. shower is nice

i would like a better gym

liked that the hotel was close to the airport, had breakfast included, a 24 hour gym, and 24 hour business center

very clean, convenient to airport, really good complimentary breakfast in the morning

very comfortable quiet room. would definitely stay again. free shuttle to and from airport.

free shuttle which arrived quickly

hotel is located near the airport and has a shuttle to airport the shuttle is flexible and arrives on

excellent & helpful staff, shuttle very prompt & courteous, rooms were very q1uiet.

small complaint: when i emailed asking about shuttle service i didn't receive a response, so i arrived at the airport unsure how to get to the

shuttle service to and from the airport

it’s everything you need for an airport hotel when you’re travelling with kids

have a 24hr swimming pool, warm water jacuzziand gym room

we were unable to dine in the restaurant and had to get room service

very attentive staff, easy check in and out, 24hr pool access and free shuttles to airport

excellent hotel , loved the large room , high floor and kitchen - bright - super comfortable beds

wished me a happy birthday and offered my kids complimentary birthday snack from the snack bar

to airport with shuttle every 30 minutes, exceptional free breakfast, rooms are large with kitchenette and full

bar and restaurant prices are a bit steep for what you get

property was clean and the rooms where large and well finished the gym and pool where very good to

the gym,, that i used , was well set up, bright and clean

very easy to walk to the shuttle train

close to airport and used the gym hotel allowed us to check out at 2pm

good gym

proximity to the airport, easy train shuttle to terminal 1 and 3 this is probably my favourite alt location yet because of their set up

small swimming pool.

shuttle bus that goes to the airport and back every 30mins the friendly staff most esp lorna and

the spa and the swimming pool was relaxing! the bed was also really fun for us!

the room smelled clean - like fresh laundry

there was gym in the hotel

checking in and out was easy. bed was comfortable. no breakfast because of covid

location was very convenient, and the staff very clearly wanted to ensure a good stay

as a guest why pay for parking? why is there an early check in fee?

room service was efficient and safe and the breakfast was really

location to the airport, great beds, wifi, and shower

the breakfast is great

the common areas such as laundry, pool, and breakfast area were fine too

the pool was open from 6am until 10pm and likewise the gym

shuttle service early check in

good breakfast

en until 1am

highly advantageous for those arriving extremely late at night and simply needed a bed to sleep

the staff went out of their way to ensure our two young kids were entertained and enjoying their stay

convenient to the airport, very helpful staff, food was good, gym also good.

beds are very comfortable. love the pool and fitness centre

like the location and the free shuttle to and from the airport

to yyz shuttle from the airport is free was kinda late so we had to wait breakfast buffet is top notch

location, staff and the swimming pool.

free cocktails at 5, breakfast buffet

wifi wasn't great and it was hard to access walking up from the street but they were such minor

gym was very small and it didn t have a lot of machines

location close enough to downtown toronto that we used an uber but also super convenient with a shuttle to the airport

perfect location and beautiful pool/ pool room

the room service was nice

loved the pool

nice bar in the hotel and swim and fitness area

room, cleanliness,location, pool, gym, breakfast l like that

everything is fine, it’s just that the fan in the pool area makes the surrounding cold.

they have a pool and a well stocked gym for people who are jet lagged and wake up early or can’t sleep

free shuttle from airport

only complaint would be the in-door pool was very small, and no hot tub but honestly everything else was so spectacular we didn t

the bed my kids slept in was squeaky

the check-in process was slow and the room service was expensive

7am shuttle was a bit behind schedule

an airport hotel of this level and quality should offer at least some choices of 24 hour room service

poor service and lack wifi

was very accommodating, met all of our expectations beautiful lobby , bar and access to spa and restaurants

it has few restaurants, including a bar that serves food until 12:00am which was very convenient

our whole week in dominican the staff congratulated us on our wedding and asked if we needed any room service for the evening

the spa was closed on sunday and monday limiting a guests option to book an

gym also pretty big

to have free parking cause parkinson's be included but they said that i had to pay and the pool was

wasn't an option to buy movies in your room

pool was great for the kids and there was a nice fitness center!

we loved the gym and the pool, very clean and well maintained.

plus the free hot breakfast was amazing

our kids were so excited to have their own room that my hubby and i actually had alone time haha

quiet, lovely breakfast

clean, comfortable and excellent value. great breakfast included as well.

very friendly staff, nice area for sitting to watch tv or have a coffee/tea. good breakfast.

pool area, reasonable price and location

the whirlpool in out room. balcony.

rooms spacious and spa was excellent flexible could bring your own food

the pool is nice

room, friendly and helpful staff, gym, breakfast and drinks available, laundry

amenities included: free parking, free wifi, breakfast included, pool and hot tub area was clean

pool was great

the location, the clean room, the great breakfast and the swimming pool.

love the layout of your room 410 - my family enjoyed the basketball court - pool - breakfast was above expectation - it was a great stay

nothing; a very average hotel and a subpar experience. undisclosed pet fee; awful breakfast.

ie, no seat or grab bar in showers, toilets too low, no way to hold door open to use walker

we went to use the gym, and then were disappointed that not only was the pool closed, the men's changeroom was as well

the wifi is a bit weak.

was very good, but we picked up dinner to have in our room, and although it was satisfactory, room service with real plates and cutlery would have been preferable

the wifi in the hotel is poor

breakfast buffet was really delicious and fresh with a good choice of cold and hot foods

good gym

the laundry machine was out of order

using the free airport shuttle was really convenient for getting to the airport early in the morning

very early check in and very late check out

i like the early check in upon request

late check out extended free parking

pool, fitness room, tivoli dining room, sauna and whirlpool were all closed till november 7

priceless sanitized whirlpool suite

will be fantastic once the reno on the restaurant pool and gym are complete

hotel renovations is lovely, the easy access off the highway is appreciated, lots out parking which is well lit and close to the main entrance

the gym had enough equipment and the swimming pool was large enough

rooms were clean as well as the bathrooms basement had a good space for the kids to hang out

ke dirty gym bag), & windows did not open @ all

they also gave me a super late check out even though they don t usually give them out

has a small gym and laundry room

breakfast was the only disappointment

the availability of ev chargers.

breakfast included

breakfast room was crowded and trashcan was overflow

convenient location , breakfast and clean room

pool is very clean and amazing

missing kitchen utensils, tumblers

location is so-so facilities like gym room are a bit outdated

the staff is very nice, we went to gym, the machine didn't work, the staff came very fast and fixed it

clean, courteous staff, safe and convenient location, indoor swimming pool, pet friendly

breakfast was more than i expected room was perfect for my family

late night shuttle service can be slow. need to call the property earlier to schedule it.

the pool in the photo looks not the same in reality ud83dude05

was fresh paint in the pool area, no signs or anything my kids got paint all over their skin, i ask for an extra towel was not sent to my room, breakfast was

shuttle service is the reason we will come back.

the bed was comfortable. having a bar and restaurant downstairs was nice.

location,room gym pool towels

gym fully equipped and pool water warm

laundry facilities were complimentary

pool was nice temp

views from the room aren't great it's just the road and other buildings, the pool was nice however maybe they need a bit more chlorine as it tasted a bit like urine, only other

hotel has clean room, a great breakfast bar, coffee was available 24hours a day, and the indoor pool was great for family with kids

laundry facilities were a bonus to have on site

breakfast was great. coffee was hot and service for breakfast was great.

we used the gym and pool which were both very clean and machines were excellent quality

breakfast was phenomenal

room 311 walls were rusty and there is visible mold in multiple walls and smelled old and dirty gym all the equipment is old and out dated wanky threadmills dirty carpets and the most part staff

inexpensive, huge suite, good wifi

none of the tvs worked so traveling with kids was difficult

was a great experience from the staff to the cleaners of the hotel the parking lot everything is just great an i love

the pool room was very humid (way more than many other hotel pools we have used), and our kids

he worked to help and it was appreciated as i was stuck in the lobby with 3 kids waiting on an email

gym, breakfast and on-site store.

ev charging stations in the parking lot

dirty, breakfast very poorly, pool not working but when i booked it said there was a pool for the kids

the jacuzzi , swimming pool the continental breakfast and the gym .