kids loved the swimming pool

it was pet friendly. the location was excellent.

rooms, in a clean and modern looking hotel with restaurant on site, lots of free parking and free wifi

pool opening time was too late especially after using the gym

though there is free parking, it is not easy to find an empty spot

very clean, pool water is nice and warm and the gym is nice my kids enjoyed it.

wifi and internet access was also very good

gym small

we got charged at mat fee for using the free mats in the gym.

speed bumps in the parking lot are dangerous

the pool wasn't cleaned on the weekend as they claimed it was a prime time to use the pool and hot tub

great twin beds. loved the pool & spa as well as the excellent breakfast.

the pool was also great and the kids loved it

hotel was very clean, kids loved the pool

i liked the spa suite we were in and also the cleanliness of the hotel.

also had free parking and free wifi

wi-fi and free parking

parking is free, a mini fridge and microwave is included, and the tv has a chrome cast and easy

customer service, free parking and cleanliness

loved my room, however, there was no remote for the fireplace and i had to open and close the top vent to turn

easy parking friendly staff. very comfortable

that lasted about an hour then there was screaming kids again at 1040, 0220, and 6 am

no room service and weird hours for bistro.

the pool temperature was also amazing

you will need when you go on vacation planed or unplanned vacations clean quiet place nice gym and

restaurant wasn't open, shares a parking lot with several restaurants, including tim horton's and mcdonald's

really like how well the room service organizes our stuff while they make the bed

the location is very handy, (while not terribly pretty, in a parking lot behind restaurants and a gas station

no pool

full kitchen ammenities is a nice feature, it is new so most of the things worked

to sleep @ 12 with people talking and having “fun” in their car below us very loud and my kids and i couldn

the bed was so comfortable and really enjoyed the suite and kitchen included in my room, plus having breakfast

the little extras, breakfast, laundry, little store

was surprised there was a small kitchenette there, complete with pans and utensils

having the kitchen is so convenient cause i can have something ready when kids are too tired to go out to eat

having free parking and wifi was definitely a big thing for me when booking a room

v with hdmi inputs, comfortable bed and pillows, really good wifi and lovely

when i made the reservation, i was told that there was room service, but there wasn't

proximity to downtown toronto. comfortable beds and free parking.

arrived and were told the room with a spa was unavailable due to water damage which was a lie

parking right next to the entrance

dirty room ,lunch bag breakfast, no working kitchen ,no working pool ,

should be called snack for kids should never called breakfast - they packed in brown bags (cold small muffin,

i am going to be super picky, i don't like the parking lot entrance or parking lot itself

big beds, no carpet and mini kitchen in room, i loved that

clean, great breakfast, great wifi, friendly staff

ladies in the breakfast area very pleasant and they take the extra step to let you feel at home

breakfast was well presented, delicious, and flowed greatly everyday.

staff, especially the guy who worked at the weekend, nice gym and pool, 24/7 coffee and water access and nice

the kids had fun in the pool

level bathrooms and casino bathrooms were dirty, also a lot of smoking on the parking garage instead of designated

the casino was massive and the restaurants were top quality

the pool hot tub sauna steam rooms were

the room was clean, and the room service was quick

was beautiful and parking was easy in the security controlled covered parking structure

no room service. and real coffee /teacup not cardboard

they should ve room service like food and all

nice hotel with good accommodations for late check out and early check in

hold bar in shower-could be dangerous bathtub surface very slippery also dangerous cleaning staff did

only downside was that pool was still under reconstruction, but we knew that before booking, so wasn t a

the breakfast was the same everyday and the kitchen was very untidy

breakfast gym clerk put me in a top floor corner room, after i asked, very quiet. shower is nice

breakfast

they accomadated my car parking in a handicap , as i had my sign

breakfast included in room rate.

and beyond the pool and the courtyard are beautiful i can t wait to go back and neither can my kids

could have used a proper dinning area in our room, perhaps the room was an island in the kitchen for dinning

staffs was helpful, breakfast good, and availability of the laundry facility was so helpful

like the free parking, free breakfast and free wifi

my kids and i both had space and i was able to get my work done

i like the early check in upon request

the cleanliness of the room and the kitchenette. how close the hotel was to places to eat.

friendly, professional staff, reasonable size room, clean kitchenette.

parking is a little tight. no big deal though.

no wifi. the bathroom was a little dated. the parking is very limited.

the wifi did not work during our stay, and neither did the tv

only thing we weren't keen on was breakfast but even then there was always something like toast that you could

good to have a gym, swimming pool and business centre

pool cold, not sure if heated

pool not open due to virus. did not know till arriving. disappointed.

helpful staff and good breakfast

pool is technically not in the staybridge

loved everything, the breakfast and complimentary lunch was awesome ans well presented

we booked because of the pool and good ratings.

clean, great breakfast and spacious

fast shuttle to hotel

falling off heat and a/c didnt work drawer (top) in dresser wouldnt open pool isnt nice either kids running the

the pool was large and warm. room was spacious. nice furniture and decor. good wifi.

airport hotel with friendly staff, restaurant, bar and comfy rooms

breakfast was just fine good location we just loved it

had to go to front desk myself to grab cutler - no room service

the free breakfast is lacking

room service, they don t have wine glasses

i ask the room services to clean the room but when i came back to the room its still not cleaned

the gym

breakfast buffet had a great selection

very cozy spot for breakfast

our room had a kitchen with full sized functioning fridge (so much better than those tiny, barely cool fridges

amenities included: free parking, free wifi, breakfast included, pool and hot tub area was clean

the lighting in room lacked brightness. not enough lighting in kitchen and living area.

friendly, check in easy, room clean, bed comfortable, easy parking, free wifi, convenient location

pool area, reasonable price and location

parking

my room pass didn't work when i went back to my room with my daughter from the swimming pool

we never used pool so i can't comment on it but i

the swimming pool and gym facilities are added bonus

overpriced room service, they charged 8% to deliver the food to the room, 18% gratuity then requested an

the spa service they have at this hotel wasn t open as the lady wasn t working that day

box under the bathroom sink that had no electrical cover on it- could be dangerous for little kids

could have been nice to have room service available but i understand of course that covid complicated things,

great breakfast buffet, efficient airport shuttle and close proximity to restaurants.

cleanliness is very important especially where there are kids with you

gym is over the average for a hotel, which i really appreciated

the swimming pool was really nice.

they were noisy (which is normal for kids i guess) in the hallway after 10 pm

happy with the pool and spa which we used

as a bonus: the airport shuttle was great

all the staff are wonderful and kind. the room was very clean. room service dishes were amazing.

i had a special request for both early and late check out and they complied

of the pandemic every thing is a bit different with room service i hope by due time we will have some normalcy

connected, good black curtains, good shampoo/soap sizes, had liquid hand soap instead of just bar soap, fridge

kids and family had a very good time and enjoyed the food and service from the restaurant

swimming pool, gym, car parking, professional well trained staff, breakfast was amazing.

the pool was fantastic

location, shuttle, restaurants, cleanliness, pool

shuttle bus that goes to the airport and back every 30mins the friendly staff most esp lorna and

very close to airport, clean, spacious, great breakfast and great gym

it was my 2nd stay there and i was again unsuccessful connecting with their wifi.

location great, room comfort - especially the bed, friendly and helpful staff, good bar and restaurant, coffee

the wifi took a while before it was connected. the process could be a little faster and easier

great breakfast bar and dining area

didn't use restaurant, but the breakfast bar looked fine.

ease of check in location to airport was great and free shuttle kids loved the pool

my evening room service meal was delicious and hot and arrived in a good

the airport shuttle was a lifesaver.

lot of noisy kids

bed linens, shuttle to the airport lounge.

towels available at the pool and there was also a shower there

beautiful place and good proximity to the airport with airport complimentary shuttle.

i like the room service

kids and i struggled to take the trolleys upstairs especially after a tiring flight

luckily the hilton garden inn is close and they have a bar and restaurant (kitchen there closes at 9

one of the two laundry machine sets doesn't work at all

the pool was open from 6am until 10pm and likewise the gym

the common areas such as laundry, pool, and breakfast area were fine too

the pool was clean, the breakfast buffet was scrumptious

there was no real breakfast options for little kids

room service: friendly person delivering

an airport hotel of this level and quality should offer at least some choices of 24 hour room service

the gym was cold, there isn't a change room/ shower facilities.

proximity to the airport, easy train shuttle to terminal 1 and 3 this is probably my favourite alt location yet

poor wifi

the swimming pool and gym were clean, well maintained, and enjoyable to use

very modern, clean & next door to shuttle to airport terminals

beautiful modern hotel. pet friendly with large grassy area for dogs

free shuttle which arrived quickly

clean, brand new, good shuttle and quiet-nothing fancy, but good value and very friendly staff.

the shower was not super hot and wifi was not working for me. too slow

wifi access was intermittent.

good shuttle service from/to the airport

lovely rooms, comfortable beds, good shower, shuttle to the airport every 30 minutes.

convenient location , airport shuttle, clean comfortable and quiet room

pool and gym were good and convenient

there is no room service every day

good restaurant and gym . good location

i had to pick one thing i would say the shuttle bus was a little beaten up with a very ruff ride

the breakfast was perfect. the breakfast area was large, clean and open.

the kids love the ambiance of the room and it is very clean.

the pool and gym access was not available do to

breakfast was a little less than we expected.

it s everything you need for an airport hotel when you re travelling with kids

lovely staff, decent gym, good wifi, room was clean and comfortable

praschant for check-in breakfast, bar and dinner staff shuttle staff and service beds were very comfortable

stay only, arrived late, staff excellent

hotel allows pets, i believe in responsible ownership, someone had a dog that continued to bark throughout the

clean, wifi, decent food

is an attendant at breakfast plus a sook making fresh cook egg the way you wanted it lots of choices and clean

breakfast was terrible

i had an issue with the wifi and they said they d send someone to help

the late check out option was available so we could check out at 1pm which was awesome

that trying to take the shuttle was a big ordeal. i ended up having to take my kids in a cab.

beds were very comfy loved the upgrade and fireplace!!

the bar was well stocked and the restaurant had a very reasonably price menu

nice bar with a friendly bartender in the lobby

location, facilities, shuttle service and staff.

the complimentary wifi would drop out every now and again.

i like bathing in the pool the water was so warm and nice

new and clean. great gym and nice pool.

location close to highways, free parking, beautiful lobby, great employees

beds were very comfortable and the bathroom was sublime. best gym i've ever seen in a hotel.

beds, cleaning, room service

i never had breakfast but the dinner from restaurant was excellent.

location is priceless, we were traveling with kids and a lot of luggage and it was perfect

pool and gym

everything except the noise of the train link and the party of kids next door at 1 am

to the airport, free shuttle, clean spacious rooms, family friendly, great staff, great view of the runway from

we didn't use their pool but a couple of kids we met in the elevator clearly enjoyed it

everything was spotless! kids enjoyed the pool.

excellent complimentary amenities include a fully equipped gym and pool

clean room, great size pool for kids, decent selection of food at breakfast, helpful staff.

no menus for room service and prices don't match website

the room had 2 televisions which was great for us and the kids

thanks for the early check in and later check out

the gym is a joke, tiny and stuffy room in the basement.

nice size room. lots of parking. good wifi.

of parking lot made get a close parking spot a challenge but we were able to park at neighboring

the breakfast was good and the room was great

the ev charging was the most important. excellent. and the staff also excellent.

pool is very clean and amazing

wifi was not working

breakfast was so delicious and the staff were all very polite and wonderful

size of suite. amenities, equipped mini kitchen, free breakfast, free pking.

pet friendly and staff so incredibly friendly

accomodating our early check in request

the room is excellent with kitchen and refrigerator, amazing. spacious

the lobby and bar area

at 10 pm with 2 small kids after a very long day, this is a terrible experience

some amenities not available-eg room service

the facility's are cloused like gym, pool, restaurant and tennis field

gym could have more facilities.

coffee is not good, from both the bar and the room service

double room suite was very convenient, beds were comfy, good, timeless room service

not with kids

the kids and my mom were tired and needed to use the bathroom

room service

location for a quick getaway,free parking was a plus

staff, location, free parking, facilities, cleanness

near supermarket, various food they have swimming pool, fitness room, laundry room and free wifi of course

hotel offers a great value, continental breakfast included, free parking and wifi, clean, comfortable beds,

clean room, great air conditioning, appreciated the wifi

the breakfast was fantastic

breakfast was so good for an adult and for a kids

the bar premises looked really nice and around 15 people were enjoying it

they paid for the taxi to the hotel because there was no shuttle

airport shuttle service was unacceptable

only did room service and was expensive, we had food delivered twice, and the restaurant next door was

the gym is underground with neither windows nor heating

more value for the money we spent on breakfast, but that's room service i guess.

lack of swimming pool a negative

there is no pool and it was pricey.

the pool in the photo looks not the same in reality ud83dude05

i am a responsible pet owner, and thank you for having a hotel to accommodate

very quiet location, close to airport. has free shuttle service.

shuttle service to the airport

tv kept pausing and room service said if there over 30 minutes late the food is free

rosa was quite exceptional during breakfast making sure we weren't missing anything

very large rooms, comfortable bed, great kitchen. the room is just amazing!

i liked that the pool was open until 11pm

i loved the shuttle, so convenient to the airport

was no safe in the room and our room was right across from the pool so you could hear kids screaming

there is everything you need for a good holiday: we used the pool, laundry, bistro

wifi was great

the location was easy to get to and had parking

parking was cramped

parking was bit full had to park at the back of the building.