easy to find 2) staff were friendly/helpful 3)accommodated early check in request which was very helpful 4)check-out was

not al all but need more power wifi and more tv channels that all

breakfast area is kind of small

it was central to the toronto and niagara and it had a parking lot

tight parking spots

great helpful people, clean room and nice continental breakfast.

the pool was nice and the hot tub was nice and hot

i am not complaining about the kid as kids sometimes go cranky

problem with pool area. water leaking from ceiling.

there is everything you need for a good holiday: we used the pool, laundry, bistro

good size room with spa tub.

swimming pool gym location

the pool was not clean and gym was tiny

very good amenities like the indoor pool, the gym and spacious car parking

no airport shuttle

walk distance to many restaurants. nice pool. good breakfast

staff i arrived a bit latter than planed at 9 50 went straight to the restaurant all the staff bar one had gone for the night your own signs said it closed at 10 pm not 9 50 i went hungry after

wifi a bit unstable, room not clean

came in on a very late flight at 5am and has to check out at 11

was expecting some sort of room service

the shuttle service and drivers were excellent and knowledgeable about the airport terminals

and informed us on how to use the phone for assistance -generous and kind staff member served us breakfast

breakfast is included, but you have to wait staff to prepare some items (bread, bagles etc

the gym should be expanded

stat ever hotel it was clean and room was big enough for family with kids staff was really friendly and helpful all time breakfast is pretty good to i would definitely

restrictions, but breakfast was not that good in terms of variety, especially for families with kids

easy to access with the shuttle from and to the airport either for a flight or for the train downtown

hotel is like new! staff is very friendly and accommodating. breakfast was great!

the laundry machine was out of order

the breakfast was great and the hotel itself is very aesthetically pleasing

location close to toronto airport with great free shuttle service

swimming pool

free breakfast with the stay was satisfying and fresh as well as a welcome addition before heading to

wont send the room service upon request

new building or remodeled building. clean and cozy room. fast wifi. good breakfast

breakfast could have a hour longer

was right across the airport, the staff was very friendly and helpful, tried to accommodate my early check in request to the best of their abilities

convenient location , airport shuttle, clean comfortable and quiet room

we,including my kids, couldn't not sleep whole night

was expecting more at breakfast

the pool is great

pool was not available saturday night

only complaint would be the in-door pool was very small, and no hot tub but honestly everything else was so spectacular we didn t

was new and fresh looking, even the shuttle

restaurant was good and check-in and dining staff were so friendly and patient with my kids

nice staff, clean room, quick room service

good gym

the hotel shuttle was a wait, but it came within 30 minutes

free shuttle from airport

i would've loved to use it after swimming and using the gym

lots of noise from the bar and kids running around

wifi in the room was very poor

kids loved the pool

pool - too many kids

great wifi, hours of zoom calls went with only a single drop in connection - great staff, brought up

wish the room service would have been available after 11 am but just because i was jet lagged so i got

i could ot connect to the wifi

the location was not too far from the airport since there was an airport shuttle and i was able to get to downtown toronto via public transportation easily thanks to the

the pool wasn't open

shuttle service to and from airport

ich is normal for kids i guess) in the hallway after 10 pm

very nice staff, let us do early check in

kids and i struggled to take the trolleys upstairs especially after a tiring flight

luckily the hilton garden inn is close and they have a bar and restaurant (kitchen there closes at 9

) was glad of the pool and gym

friendly reception staff. great facilities including gym and pool.

was fresh paint in the pool area, no signs or anything my kids got paint all over their skin, i ask for an extra towel was not sent to my room, breakfast was

we had fun down stars at the bar for drinks later in the night and your bartender was amazing such a wonderful man

good hotel for overnight stay for airport travellers. good shuttle service.

very clean staff were amazing great shower pool hours were very long

i enjoyed the gym and the treadmill.

gym is tiny

good wifi, superb fitness centre/ pool

almost 40 min for the shuttle

machines). carpets are dated. parking cost extra $20 per night.

helpful staff at reception. good value breakfast plenty of choice. comfortable room.

room service meal was very good. airport transfers always appreciated.

the pool is far and poor

beautiful facility and nice gym

a shuttle bus is definitely convenient

no room service.

pool had too much chlorine, but all area was really clean and good

if we wanted drinks, the food how ever came very fast and hot , the morning was much better for breakfast we were attended to right

didn’t stay for breakfast

it was new, clean, excellent service, great amenities, the breakfast was delicious

the room service d the restaurant crews was above and beyond

room service prices were very high.

we used the gym, restaurant and guest rooms, and were happy with all of these

could you start breakfast at 5am

convenient for early flights with kids walk in and out of hotel directly into terminal 3 and very accessible via train to union

it's so convenient

clean ,quiet and had a great bar / restaurant

shuttle service from the airport was not well indicated

proximity to the airport, easy train shuttle to terminal 1 and 3 this is probably my favourite alt location yet because of their set up

easy access to the airport via the shuttle train

the bar and dining area nice and the design very

if you looking for a wonderful place to stay this is it and if u got kids this is definately it

they gave a breakfast bag to go the next morning- orange juice, croissant and yoghurt

microwave, flat screen tv, walk in shower, again good facilities, nice breakfast in the morning, shuttle bus every 30 minutes to airport but just as easy to walk

no outdoor space for young kids.

convenient airport shuttle, very clean and comfortable, friendly and attentive staff

u in very tired as hotel send me water or say i will send u more at an extra charge has to call room service and order it

just kids were loud all night but not hotels fault just rude guest

very attentive staff, easy check in and out, 24hr pool access and free shuttles to airport

it s everything you need for an airport hotel when you re travelling with kids

appreciated getting an early check in at no charge too

quiet area. water available for guests in the gym.

wonderful bed, super spacious room, i didn't have breakfast due to the time i left the hotel

clean room and a good price for room, free shuttle service, good price for parking for an extended time

to take an uber cab because the motel shuttle service dont start til 4:30-12pm which is ridiculous why offer shuttle but not tell us they

shuttle bus schedule was not great.

ke most hotels); nice onsite gym; room service breakfast was same price as ordering from restaurant

and i mean all staff - front desk, housekeeping, bar and restaurant

but i called down to ask for a late check out

right on their end always presented calm and happy faces :) the pool and gym were great for the kids

the bar and restaurant felt more like a cafeteria than a place to relax in comfort with friends

very friendly staff. hotel is located by airport for quick access. great shuttle service.

clean, brand new, good shuttle and quiet-nothing fancy, but good value and very friendly staff.

small complaint: when i emailed asking about shuttle service i didn't receive a response, so i arrived at the airport unsure how to get to the

i really appreciate the shuttle service

excellent & helpful staff, shuttle very prompt & courteous, rooms were very q1uiet.

didn't have a chance to try the spa or dining room this time

room spacious, nice jacuzzi tub, beautiful spa ,bar, lounge area

it was a wonderful relaxing stay after an afternoon spa treatment

excellent service in the bar and room service

cozy. includes good parking

i was clean and comfortable, my kids loved the pool and it was close to everything.

kids were completely unsupervised

kids in the hot tub, we couldn’t use it.

room service

due to the covid19 pandemic, pool and gym were closed

room was clean and comfortable, the pool area was great for the kids and the water was warm!

the breakfast was

bar and restaurant were closed, not a major deal as there are options within easy walking distance

room service and had to go down and get it as the kitchen was busy

comfortable bed, room service was attentive, room was well kept

there is a complete lack of basic kitchen utensils, such as at least a cup, plate, fork, spoon.

open the kitchen and you see unclean cubberts

location designated smoking area trash room laundry

i like the fact that there is a kitchenette and laundry.

likes the conscience of having a vending/ laundry area

the rooms were super nice.breakfast was good and we had the pool to ourselves

the facilities were good, ie - the swimming pool and the gym

wifi was a little sketchy at times

proximity to down town toronto and excellent breakfast is plus

fair room service

no info given about wifi password

nice place to stay for casino and racetrack and the pool is very nice

great free undercover parking

the room was clean, and the room service was quick

restaurants were in the same area as the casinos so under aged children couldn t be with you to go to the restaurants

location,room gym pool towels

hotels very clean the pool was very clean. the front desk was very very professional.

location,room gym pool towels

gym fully equipped and pool water warm

laundry facilities were complimentary

there’s a pool, gym and water refill stations across the hotel

cleanliness and tidy and the gym and swimming pool availability

cleanliness and tidy and the gym and swimming pool availability

breakfast

room was big and clean, has a fridge, microwave and keurig machine, plus complimentary breakfast

the pool room was very humid

st louis bar and grill was a short walk down the street

two tvs, comfortable beds, lots of space in the rooms, very clean. the kids loved how

we really like the pool, sauna, hot tub pool, and location convenience, friendly staffs.

the wifi is very poor.

the motel was very upbeat and room service was excellent. staff were very friendly

staff were super friendly and breakfast next morning was great

location parking available rooms express check i. check out awesome ud83dude0e

gym door needs fixing

the gym is very basic with no dumbles but a 5lb

they finally moved us to 220 which is freezing and the kitchen sink leaks everywhere so i had to put a towel there

kids were running in the hallway at 10pm

the breakfast left a little to be desired the hotel and room are excellent

big beds, no carpet and mini kitchen in room, i loved that

i was in a rush to check out as i had to go and pick up my kids and it took them forever to give me my deposit

the gym was cute and functional

lots of anemities2 bars gym pool table

being an older building you won't get the swimming pool or gym but they do have an excellent barista and bar on the main floor

in the restaurant bar is fabulous

large bedrooms, great views, food was great and the bar has a good atmosphere

friendly staff great burger in the lounge knowledgeable and friendly bar

drake hotel is in an awesome location, surrounded by great bars, restaurants shops, and it's so easy to walk the whole neighborhood

in-room bar fridge and tea & coffee making facilities no cupboard: fine for one night, but room constantly

hip and cool place, with a nice rooftop bar and a restaurant

nice atmosphere, friendly staff, cool bar & room. will come back.

along with the gym

pool was very busy was not even able to go and enjoy

i was very happy that the snack bar served starbucks coffee

beds, pools, jacuzzi water slide for the kids,

the pool and waterslide for the kids

i chose this place, because it seemed quiet and relaxing, but what they call 'spa and indoor pool' is

the bar offers good drinks and foods

the wifi was week at times

arrived and were told the room with a spa was unavailable due to water damage which was a lie

right off 401 staff extremly friendly & helpful fantastic hours for pool, gym & restaraunt free parking &

staff was very nice, ordered room service for breakfast and it was fantastic

kids didn't get to use the games/hangout room that was advertised on your internal tv channel

this hotel, the rooftop pool was amazing

wish i knew about the shuttles because i would have booked one

the amenities are also incredible, a cinema, a big gym very well equipped, a rooftop pool