good location, ample parking, good food and a well equipped gym and swimming pool

hotel is quiet, warm and has everthing you could need, the bar has great tv's for watching sport, the gym is

very welcoming and looks good on the outside, free wifi and safe parking

wanted room service when we arrived back at the hotel at 9

friendly staff very helpful, good breakfast, very clean and comfy.

wifi was broken! also for the price breakfast should definitely have been including

apparently there are kids who are playing with it and my question is where are the security

wifi was having issues which the receptionist mentioned it was an issue for the whole hotel

location perfect, room and breakfast lovely

the size of the room, the comfort of the bed , hotel facilities and room service

fact that 5 days after our stay i got a horrid 100 parking ticket for parking in the allocated parking area

size room, comfortable bed, decent wifi, nice bathroom (shower, no bath), clean and tidy, good breakfast, friendly

good location excellent parking good staff

very nice and comfy hotel. pet friendly. good breakfast.

first night there was a french kids basketball team staying and they made quite a lot of noise till around 1am

told to download the ihg app and i could get a late check out for 13:15

lift was weied and old and no breakfast at 4pm not even fruit, orange or coffee.

parking was awkward

good parking, friendly staff and a warm welcome

was told i could have a late check out then in the morning i got a rude call from manager to say i have to get

loud music from the bar or kitchen at 8am on sunday

for breakfast i have been told it has an amazing reputation for it s food and we did enjoy the bar the night

the room was large and well appointed, the bar is really nice and the food (including vegetarian and vegan

had a lovely friendly feel throughout the hotel including the huge bar area

loved the hotel and bar great location our 3rd visit

restaurant good value good food, bar prices ok

free on site parking was a great bonus and the wifi was pretty good too

the restaurant and bar area is nice and they have a good menu of dinner choices

the bar stayed open later

shower pressure is decent and wifi is also good

parking, room and location. it was quiet clean private

parking was good as it was off the street and safe

wifi was down same day

proper hotel with modern interior and secure parking at rear perfect for a contractor

within walking distance but i booked 10 rooms all my guests v happy with hotel and private secure parking we

wifi did not work in room

wifi was quite poor in many places in the rooms.

major but please check wifi password- it didn t work but managed to log onto the bar password below the

no wifi in bedroom

the lady behind the bar was so lovely and accommodating

free good wifi. essential these days.

the check in staff member was pleasant. there was an option of late check out.

free onsite parking and bus stop outside

very poor wifi in my room

free parking, mini fridge and microwave

and modern hotel friendly and helpful staff wifi was great as was the ability to stream tv/movies directly to

reception lady was so helpful & accomadating putting us next door to our son & helping me with wifi & all with

did early check in around 1

access to proper cooked food 24/7, everything is so close and accessible, i brought my 2 kids who are 7&5 and

there are no gyms, laundry and other facilities.

parking free wifi excellent en suite facilities professional & friendly staff room spotless fan in

the staff were very helpful and friendly and the bar meal was excellent value for money

delicious room service meal.

i was kept awake from 10pm - 5pm with kids crying, talking and singing

room very small, room service food inedable

bar downstairs was presented very well, nice decor and plenty of selection

decent sized, comfortable room. free parking.

arrival the lady behind the bar was very friendly and efficient

easy parking good rooms good food

free parking

location and views lovely friendly staff excellent breakfast good facilities plenty of parking

excellent breakfast great location

down side was the wifi in the room - - worked well in the bathroom, but not in the bedroom

slow wifi, probably due to the thick stone walls of the converted stable block that our room was in

needs a couple more comfey chairs in the bar area .

very friendly staff. hotel was immaculate. plenty of parking

generous free parking and lovely breakfast

friendly staff, good sized car park, and good wifi breakfast is good too- nothing too fancy, but well cooked,

was helping an elderly relative locally, and the hotel was in the ideal location with good parking

the friendly greeting on arrival to having a drink at bar and eating in the restaurant, outstanding

clean fresh bedding & towels, tv, kettle, biscuits, tea & coffee & free wifi too

room service was unavailable

10/10 customer service! excellent location, plenty of parking on site

liked room plenty of room comfy beds and free wifi i would recommend this hotel to anybody and i will be visiting

only food places no pubs but stayed in hotel bar which was fine

comfortable beds, good size room, easy to check in and out. really helpful re early check in.

has a secure car park and free wifi

then upon arrival i sent an email requesting an early check in, they said they would try, and they would call

service was great, room was clean, resturant food was exceptional both breakfast and dinner, free wifi staff

room service, she came at 11

comfotable, close to most things in machester,clean,noise free,staff are most welcoming,has wifi also a nice

location for my visit, free parking and the curry mile is less than 10 minutes walk away

no wifi door code entry didn't work and had to call for help powder milk is a no no

price, the value for money, the tidiness, the quirkiness, the free parking - what's not to like

convenient location; huge room; bed was comfy; free parking.

wifi didn't work

size of room, shower, breakfast

staff went out of their way for early check in

breakfast good

value for money, the beds are comfy, the bar and restaurant is fantastic, and there s parking

plenty of parking

nice to have a small bar onsite too

get wifi signal in room 311, although wifi worked fine in other rooms when i previously

staff very friendly & helpful & terrific breakfast

a good dining-room with excellent knowledgeable staff, pleasant receptionists, a large lounge, a bar (to my

and free parking too

it or not but lots of hotels advertise free wifi but it's only in the lobby

there were kids running round the corridors at all hours, obviously super-excited about being away from home

adequate breakfast and cheap parking

there were kids running round the corridors at all hours, obviously super-excited about being away from home

my television didn't work, but the wifi was good enough to watch online

some of the staff were very unprofessional,not well clean room.not good parking.

also, the wifi didn t exists in the property ( the have a note in reception which says that wifi just works

there is only parking for around 8 or so cars at the property, so i had to park on a side road near a royal

the link they send you works but the faq isnt very good and i couldnt find anything about parking

with deteriorating decor, but in fairness the bedding and towels were clean, there was a tv, free wifi and tea

room service not available when we needed it on our second night

room service

desperately needed early check in was on a 6am flight over and it was granted

was very inexpensive this was a huge plus and also gifted my husband and me a free drink at the bar for the

6 charge on top of price of water to bring water up through room service

the kitchen electrical appliances in the room are excellent, oven, kettle, and dishwasher

the residence inn was a lovely place to stay, with good facilities like a gym, which we didn't get chance to

it was a great option especially if you have kids and a later flight

gym isn t very good

hot water, air conditioning, heating, beds kitchen sitting area was so nice

really close to whp and had a decent gym

staff gave me late check out complimentary too

extra charge for pool. wifi not great

lovely bar area with great staff

room service very good

the room service was extremely slow. the toilet flush could be better.

maybe a fridge or mini bar would be useful if we stayed longer

comfortable rooms and nice sociable bar area

room service was efficient and professional and food quality was also excellent

wifi worked well

late check out, continental breakfast- plenty of choice

i enjoyed being able to relax in the bar - get a drink in a very relaxed environment

wifi was sometimes not working.

) the continental breakfast in the morning was super handy

really lovely staff in the accommodation and in the bar downstairs too

bar entrance (main entry) closes, staff live on site if you need anything overnight and there is wifi available

amazing host. amazing bar with great prices. a great overall experience!

the location is good, the room is big for 4 adults, the staff is very kind.

the wifi was a bit lacking but appart form that everything was

strong wifi was appreciated, as well as the adult-sized fluffy towels

bar man helped where he didnt need to

the gym is small but does the job

nice little bar behind reception

the hotel states it offers room service, but there was no menu or info for this nor did they pic up the phone

reception and bar area, very friendly and helpful staff in reception

comfort of the bed , the bar was very nice ,and 12pm checkout is great

early check in would have been nice.

very clean, early check in and friendly staff.

the wifi is very reliable

was exceptional , took our bags to store, managed an early check in

great location spacious room comfy bed good wifi small fridge and safe were ideal

the staff offered us an early check in, plus another 3 warm and delicious soft cookies

location, breakfast , room service

wifi in the rooms, breakfast should have more fresh veg available for the money we paid, the iron

room service catering needs to improve

used laundry was thrown on the floor in the corner of the landing, the carpets don t seem to have seen

till nearly 2 o'clock, then the staff decided to make loads of noise in the hall way taking the laundry bags

no information in the rooms about wifi if free to use or you had to pay a fee for it

the staff were so lovely and i liked the bar a lot

early check in approx 9am was very much appreciated

thanks excellent room service and internet connection which i used for capturing the event

room service breakfast that was ordered was appallingly slow and as this was requested to make a

central location, lovely bar and outdoor seating to sit in the sun

would have liked an informal bar but there is a pub next door.

it would have been good to have the option of having dinner/room service, but we understand the problem with

and also could not connect my playstation to your wifi network

we could've had late check out

i would not describe the hotel as really being pet friendly

due to covid 19 restrictions, there was only a limited food menu and room service only

location, value for money, friendly staff especially peter which so friendly and helpful

loved the cookies & milk and free breakfast, so cute and amazing little added touches

cocktails and the rum from the bar were lovely

wifi was a little slow, otherwise the stay was brilliant

great breakfast

for example, not enough space to dine in for breakfast

fortunately when i told the hotel, they gave me a complimentary late check out time of 1pm to let me get some

you pay extra for using tv or wifi

staff helpful and friendly, let me add late check out on in morning from 10am-1pm

i was offered a late check out for the inconvenience

no free wifi in 2019 :-/ bit random lol

was great from start to finish the hotel is absolutely stunning ud83dude0d beds so comfy and the bar was so nice

rooms we're clean and spacious and we had both rooms together and an early check in as requested

great location, good bar area & lovely room

maybe more options on the menu, nothing bad to say. fantastic that kids can eat for free

the convenience of location. excellent clean and comfortable room. excellent breakfast.

beautiful rooms, perfect location, and a bar attached to boot

he gave us lots of good info and the best recommendation for breakfast

everything is good but wifi

areas of the hotel smelled clean and fresh the rooms are large and exceptionally well presented bar and restaurant

lady appeared from kitchen with food for other diners and said it only me on

room was next to a laundry/store room

good breakfast (for extra 19-90 for two people - a bit expensive

great central location. lovely spacious rooms with great wifi. staff friendly. cosy hotel.

enjoyed my stay, hotel is modern with free wifi

shower gel and soap dispensers easy access wifi network with good speeds nice size bed and comfortable nights

breakfast

if i'd known how great the gym was i would have brought my workout clothes

didn't use the gym or restaurant/bar so can't comment

the late check out (1200) (+)for the marathon it was a 5 min walk from the finish the hotel had loads on and

breakfast was brilliant and the gym was excellent

never offered breakfast option for myself or kids but after sitting in reception one afternoon we heard 3 people

wall mounted tv, with lots of channels, & free wifi

pillow, old dated hair dryer, remote needed new batteries and no room service for food and

location, room size, good bathroom, clean & comfortable beds. good wifi

noise from slamming door (the laundry store room was opposite our door

no kitchen towel not enough plates/crockery not enough glasses not enough cutlery wifi not working tv not

kitchenette and washing machine was a bonus

very good stay for 3 days in manchester, have a good kitchen with cleaning machine

only thing that i feel needs to be improved would be the quality of the wifi

staff were welcoming and we even managed to get late check out

we were 2 adults and 2 kids and had plenty of room

because kids had the twin room they ended up with a much bigger bedroom than the parents and had an ensuite

we paid a third of an increase and i asked for an early check in and despite the inflated rate still paid £3

wifi worked very well and the apartment was very well furnished (including detergent for the

it was a scary moment for our kids

kids running around and shouting till all hours riding the lifts

it would have been more suitable for kids on a disney trip

fast, free wifi

and with great variety; amazing hotel with excellent location and very attentive and nice staff; wifi was good

first time, after a long overnight flight, the nice lady in the reception offered an early check in

wifi connection was not clear.

great wifi

the room was comfortable and clean with good wifi for working

great waterfall shower, location and easy entry and quick wifi for all your slutty grindr needs

didn't work, due to somebody stealing the cable from the tv, plus wifi was down in room, but did get offered a

thought that the drinks at the bar were very expensive compared to any other hotel i ve stayed in manchester

had a late check-in around 11:00pm, the receptionist was extremely rude upon my arrival and even imposed

room service is not that good they only change the bin s bag & tidy up the beds

flight arrived late, in the early hours, so we decided to order a pizza from the room service menu

location early check in late check out breakfast bar/restaurant

was friendly and went tended to certain needs, always helpful towards me and wife, i arrived early and was given

there s also a bar for those who want to have it nice

the gym needs better appliances than the ones available.

walk in shower. food was excellent. late check out as standard.

location and the late check out option

pet was allowed and easy access for shopping and groceries

there are cooking and laundry facilities, plus a dishwasher

being able to do laundry in the room made a huge difference

the kitchen was fully working so it was perfect for the business trip as we just wanted to have a rest

staff made it really easy to cope with our elderly pet, we could leave him in the room while we were in the

room service availability for those not wishing to eat in the restaurant

the wifi was poor

the hotel is great with late check out and perks like a free drink which really makes me feel valued as a

breakfast was good, plenty of choices and good quality

received a nice welcome at reception on arrival. room comfortable, lovely breakfast.

despite being extremely busy, the bar staff were polite and very efficient

having a late check out and no sleep, we returned to bed after breakfast, for someone to then open our door

late check out was a bliss

was disgusting not managed at all young kids running everywere plates were beinig brocken it was not

also got good price on my booking with free breakfast which i didn t eat however was there enjoy overall met

were brilliant, food in the bar hot and tasty wine a little expensive at 10

spa downstairs (a shame we couldn’t use it much due to very strict safety regulations with kids in pool)

was perfect for my 2 night stay, breakfast was great and food from the bar also great

amazing facilities, spa and swimming pool was just heavenly and food was delicious, just a really great experience

location was fantastic, the spa/ pool/ gym a bonus and staff were lovely

wifi was too slow

the wifi isn't great, we couldn't connect at all.

very impressed with everything the service was excellent and their was a good selection for the breakfast

or using chairs covers to re-wash them sometimes we need early check in but they not flexable

breakfast was hot and well prepared especially during the early hours when it starts best time to

i want blankets on the message because i have kids but when will get dear nothing.

a big shoutout to the receptionists they were especially great with my kids

not for family with kids good for friends to stay

to each other - thats fine but now my husband and i couldnt stay together for desire to check the kids had an

a big shoutout to the receptionists— they were especially great with my kids

bar prices could be a bit cheaper

central location,cleanliness, comfortable bed and clean laundry.

the free hot breakfast was very welcomed and tasty with lots of variety

we required an early check in if possible, we was aware that this may not happen, but had she just said

asking i was given a complimentary late check out as we were not arriving until early morning

additionally i specially ordered and paid for some dippings and extras on a meal i ordered from room service

- could of done a few more options for 24 hour room service

very small gym which become a bit uncomfortable if 4-5 persons are using it the same time

i arrived early and asked whether i could drop my bag off until i check in

the coffee bar was excellent cozy and with great quality

we also paid extra for the all you can eat breakfast which was also very delicious & although the restaurant

the food was lovely for breakfast, great selection too

bar and kitchen staff excellent

this stay the kitchen was closed at 9 pm, which was quite disappointing as no food was available

after 11pm also rang room service button on phone when we arrived and no one answerd

they didn t have basic services like umbrellas, laundry bags, etc.

room service was worthwhile with no extra added costs of service, just the food/drink

great room. great bar without rip off prices. staff friendly and help full.

t connect to the property wifi (not the end of the world but it would have been useful)

the room service fast and efficient danny is a credit to the hotel give that guy a

only thing i would change is kids sleeping together on a double bed

wifi reception iffy at times.

facilities for wifi and plugs etc

late night bar is a little slow

perfect location. lovely bar area and the room was in great condition.

we ate at refuge in the evening, we ordered two small plates, a big plate, two extras and three desserts

the staff were great at every interaction, from an early check in to retrieving some belongings we d left

comment about re one bar staff.

is all i put when booking we got to the room and there was a bucket of ice and prosecco and rose petals in the

fantastic gym and great staff

the only snag during our stay was the guest wifi was down

had breakfast on our final morning and it was delicious, so accommodating with the kids too

that meant when our kids were sleeping, we could have a drink ud83cudf77 talk, and relax :) the large window

our room was big enough (we were staying with kids and it was just perfect) clean& with all we needed for our

wifi is the most awful i've had to suffer through, it's definitely free in the sense that because kids pass

the wifi is excellent. it's very central, you can walk everywhere should you want to.

everything, nice bar downstairs, friendly staff, great atmosphere and location 10/10

location, very friendly staff, clean and cosy room, ideal also for solo travellers, good wifi connection

staff room was loverly and very central to shops bars restaurants xx the bar downstairs is

room 4 above the upper bar so a little noisy until closing time

great location clean room late check out

really enjoyed our stay, the hotel was very clean, cosy, big bathroom, water very hot , good wifi connection

not prepared for my two children (they were not aware of the number of guests were booked for) pet was being

staff friendly and very helpful, great that the wifi is free.

staff are nice especially dominic who made sure everything was alright from early check in until i checked out

was mouldy and dirty, bed bugs in bed, only 2 towels in room no room service on second day no fresh towels

parking

but for our group it was cheap, but no luxury included a surprize to find you have to pay for wifi

the hotel offered netflix on the tv, parking spot at the front

wifi isn't free like it was stated on the booking

the breakfast was pretty amazing too

the breakfast was incredible too with an amazing coffee

breakfasts here are out of this world and you will not go hungry, i think my breakfast alone would

really good breakfast via room service

staff were amazing- sorted us for everything we needed including the room service

wifi was not very good in the room

ry) early check in was granted with a quick phone call

the room was clean and comfortable, and the wifi connection was good

the bar and reception are nice and chilled to relax or work

free wifi and even a soundbar on the tv to connect your own media too

no problem whatsoever when we asked for early check in at no extra charge, staff extremely helpful when we were

great for families with a great area downstairs with bar, big tv, pool table and activities for kids

on site parking for 5/night with ev charging at 65p/kwh

wifi slow, lifts very slow.

i was allowed early check in, this was a great bonus.

early check in and late check out

staff gave us an early check in modern rooms super comfortable beds and nice pillows 12 o clock check

wifi didn't work

well located, easy check in and out, clean, comfy and quiet room, good wifi

1 member of staff taking room service up on the lift didn't notice we were already in the lift when the doors

the wifi is also non-secure, once connected i was able to view lots of other guests devices on the same

the bar area

a beautiful display of balloons, flowers, and a customized cake to coordinating flawless room service, every

bar staff were not too happy to see us even though the bar was quiet

the mini bar was on the pricey side. some of room decor (eg a phrenology model!) was a bit odd.

forgot to leave wifi details in the room, i had to call someone to

loved out stay, the rooftop pool was perfect for chilling on a friday night

i wish there was a menu in the room for room service and how to get breakfast in the mornings

- room ready early - beautiful city centre hotel - beautifully decorated with wonderful spa facilities