only that my room was kinda far from the pool

time i went the bar wasn t air conditioned and it was on the hottest day of the year , but the rest of the hotel

wifi was really awful

cud do with more selection on room service menu but what i had was brilliant

breakfast

there was no parking spaces but that was the only issue

location, staff, free wifi the water feature is a nice touch

helpful when i ordered some food, a margarita pizza and a pina colada he went to check the other bar to see if they had stock and in that wait time he said the pizza would be 7 minutes but it was

very clean and comfortable room, with free wifi, ironing board and iron

i did tell staff to take plates from my room after room service three times but they didn t so i placed it outside my door and someone still

breakfast was fine as i was not aiming for these things anyway

convenient, and flexible breakfast time gluten free bread provided

friendly staff, great breakfast options and loved the late check out

first night there was a french kids basketball team staying and they made quite a lot of noise till around 1am so kept us up, the

buns to make your own baps for the kids

bar area nice too and 3

value for money, clean, had all you could need in room- toiletries, hairdryer, tv, wifi, tea and coffee making facilities, even had iron and

lots of free parking

didn't sample the breakfast and didn't use the wifi

easy location to get to comfy spacious bed friendly helpful staff late check out is brilliant

restaurant and bar food is very good and value for money

the bar staff for breakfast were super friendly and there was a good selection

staff went out of their way for early check in

breakfast served til 11am and a carvery plus bar menu for the rest of the day

nice and quiet and got a late check out

the bar stayed open later

the restaurant and bar area is nice and they have a good menu of dinner choices

restaurant good value good food, bar prices ok

staff at the desk and bar were very friendly and helpful, and the room was exactly what we expected

20pm and he was serving on the bar when we got back to hotel after our gig at 11

was travelling with 2 kids so i was expecting a room 1 adult +2 kids but received the room 2 adults +1 kid so had to

privacy in the shower (dad and two kids)

my wife bought a bottle of cider, and sweets and crisps for the kids which was rather expensive

adequate breakfast and cheap parking

i was traveling alone with my two kids and they both ate for free

we got an early check in which was a fabulous service

room service was too expensive for what i got

close to coop live arena. gym room too.

room service not available when we needed it on our second night

to drop off our luggage and was given early check in which was absolutely fantastic

gym is a bit small but you can make it work

arrival we were upgraded to both a complimentary early check in and room upgrade

not enough tables to sit and have breakfast

nice bar and breakfast area and great rooms

have free laundry for guests

comfortable beds, good size room, easy to check in and out. really helpful re early check in.

hotel steak restaurant and bar were also great

but as always, the bar service and staff were excellent

very plush comfortable hotel with great bar and food

comfortable rooms and nice sociable bar area

maybe a fridge or mini bar would be useful if we stayed longer

and so welcoming to us the facilities are perfect for all sort of ages, we travelled with our two kids under 10 and it was

was a games area for kids which kept them entertained

no tea-makings in room. but bottomless tea/coffee from bar machine for £3:50

bar was reasonably priced, but no scotch whisky was available(only jamieson irish whisky), but

bar reasonable

my kids loved it

great hotel and location, lovely clean room and great bar and food selection

great location , big spacious room with comfortable bed. good bar snacks /food.

staff were apologetic and did everything they could do even upgrading our room and giving us a late check out

loved the gym facilities- included in the room rate

the bar area is amazing perfect for drinks before going out

room service was wonderful

room was well equipped added extras were a lovely touch , prosecco and nibbles in the bar and cookies and milk at bedtime if required

pecially the chocolate croissant

one tiny feedback, room 4 has very poor wifi

the bar downstairs was great for a few drinks before we went out and the staff were so chatty and

the staff were amazing and helpful in every way and having the option for a few drinks in the bar below is an added bonus

obliged with an early check in because our room happened to be ready

handy for rail station clean room landlord very friendly and helpful late check out

room, very clean, friendly staff, great facilities- including a very nicely decorated bar which serves food downstairs

bar at the reception and relaxation area very nice

early check in and staff were very accommodating can’t thank them enough for letting me check in

asked for a late check out and staff at the front desk was not very nice about it.

it was very classy inside the relaxing bar area and breakfast

very clean, early check in and friendly staff.

in was quick and easy and i really enjoyed the option of late check out however i wish it was a little later

fortunately when i told the hotel, they gave me a complimentary late check out time of 1pm to let me get some proper sleep

late check out till 1pm for £10

i was offered a late check out for the inconvenience

the charge you 10 pounds for late check out which is an unreasonable amount as

gym was good, pleasent start who were very helpful

breakfast was great. staff were superb

liked the late check out

the included breakfast is amazing

i saw the gym had two peleton bikes i wanted to use but didn’t get a chance

allowed me a very generous early check in and later check out which made every difference to me

and room service , with spa and gym

only downside is that there isn’t a pool and the dumbbells in the gym only go up to 20kg

nice touch having a gym that was easily

gym equipments are a bit old.

it would have been good to have the option of having dinner/room service, but we understand the problem with sourcing chefs

thanks excellent room service and internet connection which i used for capturing the event

would have liked an informal bar but there is a pub next door.

i love the restaurant and bar renovation last year

wifi works very well

free wifi was great

good food and well stocked bar

the wifi wasn t the best either and the tv cut out a lot

also a great cocktail bar and

the gym was broke

great customer service, facilitated early check in which was much appreciated

it was tough to get a phone reception in the room - had to use wifi for calls

cookies upon the arrival and late check out the staff are amazing especially sam in the

the cookies and lollies at check-in for the kids, the bed, and the breakfast.

gym was modern and clean

and had everything we needed the only downside was the uncomfortable pull out beds for the kids but you cant have everything

breakfast was amazing probably one of the best i’ve had

liked that my request for an early check in was considered and the reception staff were really friendly

the gym was very nice, i used it daily

considering we are in lockdown, the plated full english breakfast brought to my room bang on time was amazing and was still piping hot

a bit of a refurb , my room a little bit noisy due to laundry but did not spoil the stay

have time in my stay to sit on the lounge area s they looked pleasant and there was a handy bar if i ever needed one

the hotel allowed us to early check in almost 1 hour. clean and tidy nice shower...

we got a free early check in and staff were helpful

very good wifi

car park just round the corner cheaper rates if you stay in the hotel staff were friendly allowed early check in which

breakfast was hot and well prepared especially during the early hours when it starts best time to

perfectly neat, cordial staff, large room and nice breakfast.

breakfast had a great selection

really stupid, but the only thing which i found strange was the location of the butter at breakfast

selection of breakfast

breakfast was good and the staff were very friendly

wifi hit and miss

everything was great from the bar at the reception to the breakfast great value

it was warm and friendly. breakfast was excellent value. easy parking. good access to city.

the staff were a little standoffish at times, and communication around a late check out was mentioned to the staff the next morning

location price additional late check out and breakfast

nice cosy bar and restaurant with good prices

lovely staff late check out reasonable cost

comfortable, clean and option for late check out - will be visiting again for sure.

beautiful rooms, perfect location, and a bar attached to boot

wifi was a bit of a nightmare to connect to and would of been even better if apps on the tv were

needs a nice breakfast... i d pay more for it..

lots of lovely touches including complimentary breakfast dropped off at the room

option of a cooked breakfast room service untill the bar closed would have been preferable

small gym available with treadmill and elliptical machine cons: no air conditioning- so can be warm in

we asked for an early check in as our flight arrived at 9 am, and they had been able to organize this

large rooms, comfy bed, spotlesslly clean, late check out possible if available, discount rates at nearby car park

had kids playing football in the hallway outside our room at 8am on sunday morning

gym could have a little free weight section and we had to wait five mins to be served for breakfast

we loved having all of the comforts of home like a washing machine and kitchen

fully equipped kitchen with cooker, dishwasher, fridge/freezer

room 405 next to the gym people banging the door shut early in morning

my apartment featured a modern kitchen complete with high-quality appliances, a spacious living area, and a cozy bedroom

there’s secure parking available (extra charge) and early check in and late check out are easy to arrange (for a change)

clean room lovely bar area to sit and chill out over looking

the bar area and view of the city a must see staff very friendly

the staff were fabulous and informed us of the early check in deal

the wifi was poor

very special, great tv reception, great wifi, great bath products, fluffy towels, good room service selection, phone hairdryer and iron in room, quiet with closed windows despite being

atmosphere in the bar was great upon arrival, comforting and good service! really nice food too!

our room was big enough (we were staying with kids and it was just perfect) clean& with all we needed for our family stay- very comfy beds+ iron

location was great, right near major bars as well

had breakfast on our final morning and it was delicious, so accommodating with the kids too

staff were great and made us feel very welcome with two kids of 6 and 11 - breakfast was yummy

everything, nice bar downstairs, friendly staff, great atmosphere and location 10/10

staff were friendly, the bar downstairs was busy and good atmosphere

enjoyed the bar downstairs...very convenient when staying at the lower turks head.

went into the bar waiting for check in and had a few pints with the owner and locals

room 4 above the upper bar so a little noisy until closing time

price of breakfast could be lower.

we didn't have breakfast but it didn't look very nice.

staff really helpful with a cheap and affordable late check out fee!

comfortable bed and good breakfast

we loved the spacious shower, big television and common area with bar and pool table

ich i would've expected would be available in the hotel, but weren't)

breakfast - good gym - ok location - good furnishing and general upkeep of hotel - very good

the coffee bar was excellent cozy and with great quality

wifi crashing unable to connect devices with the tv

were outstanding traveled for for the night with my kids and my niece , about 9pm my car broke down this was yesterday and then my son become very ill

internet connection especially on the tv, no channels worked apart from the odd kids

it has a restaurant and bar and also holds events like weddings in the vicinity you would think its more a hotel than a

you would need for a longer stay especially if you didnt want to eat out all time or do laundry

the kitchen was fully working so it was perfect for the business trip as we just wanted to have a rest

the front desk too and the foundation coffee house downstairs is great to grab a beverage post gym

also, the communication between room service and the room was a little off as we waited an hour for drinks as the bar didn't know

wifi code wasn't shared with us, we had to ask for it

staff were attentive and very pleasant the room was quirky and very comfortable the breakfast and evening meal were superb plenty choice and the open kitchen was a nice touch

complimentary water nice biscuits in room late check out 2pm upon request

nice good sized clean rooms. good wifi access. breakfast is good but can be better.

the room service was fantastic, very quick and the food we got was delicious

location early check in late check out breakfast bar/restaurant

en though i left a note on the door requesting cleaning, no one had tidied

small gym with limited facilities; room service was poor

my luggage up and down, sadia arranged it seamlessly: allowing me to have a late check out and early check in, so that i can just move my belongings to the new room without bringing it up & down

early check in was a big bonus. staff very helpful.

the bar was open 24 hours also room service respectively

wifi didn't reach my room, could connect in hallway and reception etc

connect to the property wifi

nice friendly staff and great location. very clean spacious room. excellent breakfast

on floor to use it as the sockets was on the floor pretty much the hall ways smelt like dirty laundry the hot tap was clod and the clod tap was hot not safe for kids luckily my misses used it

nightmare, fan in room blade missing and vibrating, hot above laundry, no kitchen, social tenants from council, bad key/lock

ld them but they said it just came from the laundry)

dirty laundry was all over the floor

whole experience easy check in check out good facilities excellent breakfast

location and the swimming pool for free was fantastic, staff where friendly and so helpful

pool and spa, excellent for a family break the kids loved it

if you're going to the ao arena, we didnt use the gym or pool but we said we will return for a spa day/overnight trip just to relax

nice rooms and a comfortable bed. nice swimming pool

clean room, room service, afternoon tea ud83cudf75, quite environment, good location

the breakfast was great

breakfast was a little pricey but included in our package

d hot)

and the breakfast was freshly cooked and just delicious

breakfast - this was such good value and a bonus location was superb for us as we were near the

got moved to a different room straight away and given drinks vouchers for the bar for the inconvenience

the room and breakfast

clean was able to have early check in breakfast was lovely plenty choice lovely spacious bathroom whole experience was

the breakfast was a little limited

1 member of staff taking room service up on the lift didn't notice we were already in the lift when the doors opened as he

poor selection of food on room service at night time no hot food just sandwiches

roof top terrace, the attitude of all staff members and the bar guys from our stay were absolutely fabulous

bar staff were not too happy to see us even though the bar was quiet

wasn't aware of any wifi? other than that i loved the whole thing

was comfortable desk was great for working at wifi was stable breakfast was amazing restaurant staff were friendly and

the gym has great equipment and is clean, the room and especially the bed was very comfortable

the room service charge to bring to your room seemed quite expensive in my opinion.

didn't use the gym or restaurant/bar so can't comment

ayed here before and it was 10/10 and it still

comment about re one bar staff.

ght beside manchester oxford road station)

can hear is large banging all night, then the aircon unit was banging like mad, outside is the laundry room, couple all of the noise with a freezing room, rang reception 2 times, on the second

nothing really. minor niggle that the wifi reception was poor in the room.

good access to complimentary wifi

nit-picking but i thought the room service menu could have had a few more items as it was bit limiting

ordered coffee on room service but the coffee machine was broken

rooms, big bathroom, good room service, friendly staff, good breakfast, overall great value

only thing that impacted us is the late check in, we had requested early check in before hand but we weren't able to check in early and the check in time is 3pm which

suite was so beautiful, staff were friendly and attentive, even going beyond to ensure i had my laundry returned the same day after i missed drop off time

no wifi code,couldn't get tv to

internal room service phone didn t work

in-room service, it came late and orders were wrong too

really enjoyed our stay, the hotel was very clean, cosy, big bathroom, water very hot , good wifi connection and staff were lovely

night stay, 1st night we were disturbed by the drunk public and bottle banks, plus the laundry collected 6

we also love the sterling bar & live music it’s a perfect way to finish the evening

we travelled with two young kids

very good breakfast , friendly staff. i loved the open kitchen.

in house bar was very quiet and for some reason the restaurant is covered in tvs

pillows noise from outside the building as very central location strong smell from the kitchen noisy

brilliant hotel in a great location. staff and bar fab

early check in and late check out

we really needed an early check in and a quiet room for my partner and the staff on reception were fantastic at helping

after travelling all night they kindly facilitated me with an early check in

late check out was a massive plus

great rooms good pool and spa friendly staff

very picky point but the room service sandwiches could be a bit different

the new gym and spa is amazing

the extras such as the infinity pool, and use of the gym were excellent

room , clean , great room service , friendly staff , beautiful view from infinity pool

clean friendly staff early check in great location

no toilets in bar area

early check in and good location

clean and staff were so helpful trying their best to get an early check in for us

smooth early check in - just wanted to drop off my bag but they offered me a room that was ready

great location. bar downstairs and food etc. great location

available for the morning, room service, own bathroom, simple amenities like a kettle and iron, very comfy

location, breakfast, room service

we stayed in room 5 with our kids

decorations just added to the feel staff were so friendly and there s everything you could need room service great food and

hotel with a lovely bar upstairs with balcony, staff were friendly and helpful, as always malmaison never lets you down

room service great, bed really comfortable. hotel has a great vibe

excellent location fabulous restaurant and bar

free room upgrade was very kids and room was lovely

comfort of room is a* room service quick

staff were very accommodating with regards to early check in

gave us early check in and late departure as they knew we were going the courteeners gig that

free on street parking across

parking across the road road, it's nothing to do with the hotel but there's no charge, the rooms

although there is no private parking, there was ample street