excellent location. helpful friendly staff. great pool. lovely breakfast.

we liked the location, spa & restaurant

room had no wifi, dead light bulbs and a worn, wrinkled carpet so, after two nights, we requested a change

needs a refurb old and tired. wifi not working. shower poor

good comfortable hotel within walking distance of the centre, free parking available at the hotel

little treats like prosecco in the mini bar and home made cookies. view from restaurant.

parking is sometimes an issue when staying over, but there is lots of roadside parking which is

easy parking

breakfast was fantastic and if a high standard

the vegan breakfasts ordered were excellent with cereal, granola, juice, breakfast bars, oat milk and

breakfast was delicious, good ingredients cooked very well

the food is good, breakfast was huge and very tasty

ample parking

stay away for business, great parking, great accommodation, great friendly staff and atmosphere, fabulous food

no wifi instructions

parking during the day when restraunt open

excellent food, plenty of choice and the breakfast was great

parking was a bit dodgy

shame the bar floor was being washed with strong detergent during breakfast

a few issues with the wifi in the room, which ben did his best to sort out for us

i can t rat3 the kitchen or breakfast facilities as i didn t use

clean and welcoming. good facilities including kitchen

comfortable bed excellent power shower and the host rob was brilliant from start to finish, the kitchen had

clean, comfortable venue with private parking and really everything i needed for my short stay

the accommodation was modern with a very straightforward entry system, excellent parking and beautiful lancashire

the price of room service.

staff very helpful breakfast great choice and well cooked with hot and cold

i had someone helping me move my bike into the car, the room service was fantastic and they also called me to

the kids running riot up and down the corridors til midnight and before 7am

the sofa bed was very hard for my kids

for the money no complaints at all it suits me and girlfriend for our weekend breaks from the kids

couldn t be more helpful, nice bar area , clean tidy and a nice pint , will definitely be staying here again

free onsite parking too

the hotel offers a complimentary breakfast, which is very tasty and enjoyable

easy to check in staff were fantastic friendly and welcoming loved the fact that they had a bar something i wasn

staff food bar dog friendly all excellent

a big shout out to dave the bar manager who was amazing

staff welcoming bar area very comfortable

plenty of parking and food fantastic

personally cooked by bar manager, david, who couldn't have been more attentive

being given a parking fine

stay with such great staff rooms are lovely everywhere was so clean pool and spa were pure

loved the breakfast!

hotel very near to manchester golf club reason for our stay!

the bar and restaurant prices were quite high, i assume this is set by head office

minor quibble would be no on site parking but close ncp or street parking is available, other than that no

parking didn't feel very secure, i drive a crappy car so didn't matter to me but if you have a nice

though the pub was having the bar changed, the people were so obliging and did what they could

apart from going into bar to get wifi code , as no room info provided

lack of parking after 6pm. we struggled on one night but the other night were okay.

hotel room was spotless, free parking and wi-fi for the kids was a bonus. we will defo be back

nice play area for kids

breakfast cerial scoops were annoying as kids kept removing

and the quality of the rooms is not less than 4 or 5 stars hotel ( obviously there is no food or room

being close to the amenities and main road,room was very clean,plenty of car parking, free wifi and air con

it does the job, offers a comfortable room for the night, good wifi and tea and coffee facilities

there is also space for private car parking

staff were friendly and helpful, and there was plenty of parking. room had a smart tv.

easy check in, helpful staff, free parking and great location for gigs at heaton park

very clean room, lovely staff and free parking

door was not secure enough. no wifi. not as pictures shown.. toiletshower smell.

tv which is not working, heater which is not working, kettle without wire and plug, no wifi

ld them but they said it just came from the laundry)

wifi didn't work in our room

nightmare, fan in room blade missing and vibrating, hot above laundry, no kitchen, social tenants from council

so comfy and big, staff lovely and friendly all of them, quiet room, lovely breakfast, beautiful building

meals were very nice in the bar and at breakfast

yous the pool or sauna because they were full whitchurch is the only reason i payed extra for the late check

really great breakfast - especially the sausages

big shout out to becky, the bar staff, the restaurant staff and everyone at breakfast

bar service , bar staff are needed training for the costumer service .

good location. clean room and bathroom. plenty of parking spaces. free wifi.

new and clean,spacious bar and chill out area,perfect quiet location and great breakfast,would 100% stay again

breakfast was ecmzcellent but no tables had been cleared when we went down for breakfast at 8:15

wifi in reception was good

only thing was the bar closed which was a shame .other than that it was very nice.

i like a parking and also bhathroom and room is ok

limited facilities. no restaurant, bar, room service do to covid.

friendly helpful staff both on reception and the room service and cleaning staff.

the beer and lager were great but the bar shut at 11

wifi hardly worked at all kept dropping a lot there 5g was just as bad good job ive got lots off

didn't flush properly, the wifi code was incorrect and no one answered the phone when i called down to ask about

having a bar and restaurant downstairs is great so we didnt have to go far

plenty of on-site parking, would defiantly use this hotel again

good location, plenty of parking space, lovely hotel with character. super helpful staff.

i didn t ask about parking and ended up paying when i could have had free parking in site

big perfect family room all fresh, let us book in early for wedding to get changed free car parking

the decor, huge room, helpful staff, warmth and comfort, lovely breakfast, great location, parking, fantastic

free parking

parking needs were met

wifi toilet not clean flies in room room walls are broken and fitted with a sticker to cover

free parking

the bedroom was clean, bed was comfy, nice clean towels, parking was great, staff very friendly and helpful,

convenient, free parking & close to the centre

we were not informed about the free wifi

it s near town centre walking distance no problem with parking.

great location with on site parking

clean with great facilities: iron, ironing board, hairdryer, kettle set, free parking close by between 18:00-

bag over smoke alarm, no wifi password, no hot water in sink, no tv signal

parking

wifi never worked

easy access to blackburn accrington and nelson. great comfort and wifi. staff quick to help.

had to ask for the wifi code

no wifi connection

other than the stain on the duvet it was lovely and clean. has wifi. bed was comfy.

to top it all off we had a full english breakfast included from urban bites, and it was without a doubt the

central to town..free secure parking..fab breakfast

the convenience of the food hall is great and the breakfast is delicious

all new furnishings, generous mini bar and friendly staff in reception and in the food hall

lots of perks such as dressing gowns, slippers, free mini bar with cans of pop

shower was small but good, comfortable bed and pillows. had netflix on the tv and wifi was good.

and great parking

parking is

no door for the shower room and the shower curtain kept was not doing the job paid wifi

excellent host.rooms are clean immaculate parking easy i would definitely come again

reminds me of the bar on the tv programme, 'cheers'

lack of parking

easy street parking

the bar staff and room was great

parking is limited on the street, but i m sure the friendly staff will help if no parking is

reception staff were fantastic when we arrived letting us do an early check in

staff were good facilities were good food and bar was ok so didnt need to go out to find food or drink

no way to call for room service or make a request to staff

kids said sofa bed wasnt very comfortable

breakfast was first class also the bar service

ensuite, bar,free wifi,parking.

fantastic entertainment in the bar on good friday night

couldn t find any information in room so no wifi code

easy access and good safe parking.

parking , staff on the ball, not to far from bolton town centre

don't eat in the morning because i have a medical condition but they have a full range of foods breakfast menu

lovely breakfast made by the lovely martina

kettle in the room when you traveling with kids

no free wifi :( the sink leaked and there is a hole in one of the bathroom floors but ntb

was dirty, dingy, tvs not working no brewing equipment, any breakfast, electrics faulty bathroom dirty shower

we used the pool and gym and enjoyed both

the breakfast is always the best.plenty if choice and endless coffee.

no free wifi

staff in the bar were pre-occupied talking to each other and with their phones in their hands

you had to pay for wifi - given the price of the rooms this could have been provided freely.

also loved the fact that there is a little public kitchen with a fridge

no parking on site

there was an honesty bar which felt like a really nice touch and a grab and go breakfast if you had to leave

great shower , great bed and lovely use of well stocked kitchen

but still a quiet location apart from being close to laundry room

nice and quiet and got a late check out

wifi is the worst i have ever come across

the bed was comfortable and the breakfast spot on too

the breakfast was good and plenty to choose from

they need improvement on their wifi internet connection

gave us early check in and late departure as they knew we were going the courteeners gig that

room carpet flooring. early check in big spacious room

clean beds tv with loads channels free wifi good view 10 min taxi to city

checking in and out was super easy, they were great with the parking too

he looked to see id checked in the day before and advised room service is only given after your 2nd day stay

,breakfast was perfect free parking for your stay and if you want a workout they have a small gym

staff at bar were pleasant and chatty created great atmosphere

the menu was not very varied. maybe consider introducing a 'light bite' or bar snack menu.

there's also a play area for the kids

the hotel is lovely, staff so helpful and friendly, love the little play area for kids indoor and outdoor and

restaurant and bar on site

just unlucky that the pool was not open

fantastic location. perfect breakfast.

the leisure facilities include use of the pool area with jacuzzi, steam and sauna as well as the gym so not

wifi was beyond shocking

a 24 hour bar and friendly staff for the night owls

location feels a little dodgy due to local area especially some of the kids looking shifty, pillows a little

no tea-makings in room. but bottomless tea/coffee from bar machine for 3:50

great for families with a great area downstairs with bar, big tv, pool table and activities for kids

facilities for kids

clean, close to venue. kitchen well equipped.

first night water leaked from the bath to the kitchen ceiling which cut of the lights which means we have to go

, late check out 11am

we had a late check out because we arrived very late in the night with no extra charge

not enough parking

late check out

10/10 customer service! excellent location, plenty of parking on site

we used the bar and found it very good

easy to get to from motorway network.nice bar inside pub,serve food pleasant stay!

the food in the bar wasn't as good as whetherspoons but cost more.

easy parking good rooms good food

free parking and food was delicious

easy, safe parking

lovely contemporary room overlooking the canal . lovely bar with live music friendly staff

quite prepared to pay for parking but through hotel, if needed

worried as i knew it was above a bar but was amazing and quiet

wifi wasn't great but no matter

wifi is really weak, but its free so didnt make a fuss about it.

limescale there was no remote for the tv which meant we were stuck on one channel not good with kids also there

staff good parking easy access to motorway and trafford centre property had been done up quiet area tea and

i was over for a united game with kids

there was kids running about and shouting in the hallway at all

breakfast expensive but tasty, wifi unreliable, food and drink very over-priced on the whole.

food with room service was good and delivered quickly

however we like the fact that it was very pet friendly

the spa is a real added bonus, pool, jacuzzi, steam room, sauna and we'll equipped gym

beds are super comfortable, staff are really helpful, excellent room service and daily cleans, breakfast is

please level up the menu of restraunt n kindly give more options to ppl who love room service

if you're going to the ao arena, we didnt use the gym or pool but we said we will return for a spa day/overnight

i really enjoyed my stay and my kids love the swimming pool

spa, gym and swimming pool were very much needed and great to use

the limited opening hours for kids with the pool.

the free tv and wifi was appreciated.

daily room service not offered

no room service, or cleaning

very nice and comfy stay - value for money price free parking was a bonus

location- free parking- walking distance to manchester centre

paying for parking?

everything felt very unsafe glad i never took my kids

great value bar very reasonable room fine great price

were lovely, the parking is only 2 a day, there s an aldi across from it, and the room was perfect for the

not working, beds were really uncomfortable, access to the rooms was not easy especially with the kids and

nothing that a swimming pool or sauna wouldn't have put right!

lovely countryside location away from traffic, plenty of parking spaces

because we have a pet we were in the lodge

though we were spending the night in nearby clitheroe, we were able to have a nice drink at the bar beforehand

very relaxing in the lounge bar

great wifi provided

wifi signal at all despite being advertised as having free wifi

for a room service after 4 night there

free parking access to tram stop friendly staff cheap price quiet room

friendly helpful reception staff, great location , parking on site.

no early check in option

gym was good, pleasent start who were very helpful

the gym was grate room was clean, food was lovely to

the hotel was great, clean and friendly staff. breakfast was superb. i highly recommend.

gym on site

one and only downside was that we were unable to order room service due to the chef needing to leave

lovely bar for a quick drink in the evening

instant excellent wifi

the gym was perfect

is the second time this year i ve stayed here, the bar and restaurant is really nice

breakfast was a little pricey but included in our package

we ordered room service which was fab

good breakfast, ok gym

glad to have a gym underground

the restaurant and bar was also well stocked and good value

surprisingly, there was very little noise from the bar below, which was cool

wifi was quick, staff were friendly and the breakfast was cooked to perfection

booking was for 3 adults

location with free wifi

and also i fully recommend the bar downstairs, excellent coctails

it's was peaceful, we had early check in and the staff were helpful.

gym equipments are a bit old.

clean, easy check in, great staff, decent hotel gym!

poor signal for mobile, tv and wifi wasn t free

there was also a small piece of glass under one of the beds that one of my kids found but i can see how this

the restaurant and bar were tastefully decorated and well laid out

arrived early allowed early check in amd given a gorgeous birthday plate an card for my partner

happy to give us late check out and able to store our luggage for collection later in the day

wifi reception iffy at times.

breakfast and breakfast staff were so helpful and friendly and went out of their way to make my kids feel special

room was a disgrace, bunch of kids running it, full of drunken people, couldn't get milk for room, was charged

size living room and kitchen

the very grumpy looking guy behind the counter didn t tell us that the kitchen was about to close when we

great location. bar downstairs and food etc. great location

perfect location just in the city center. 24h reception. discount at bar :)

very spacious room, which was comfortable, very clean, and with very good access to complimentary wifi

the room, wifi and reception staff were exceptional.

clean located well and all staff polite and helpful including the spa staff sally very helpful defiantly would

room service menu did not have many vegetarian dishes. would have liked more choice.

wasn t given the wifi password on arrival

a lovely irish bar and tapas restaurant 2 minute walk

stayed for one night, the room is perfect for longer stays as it had everything we could need: kitchen, iron,

free laundry facilities if required

some utensils and equipment for the kitchenette had seen better days

no food ie bar or restaurant

breakfast; nice that bar stayed open till 2 am so could stop for drink after concert

,lovely hotel , breakfast so many different choices,staff are so nice central location,small bar also would

car park just round the corner cheaper rates if you stay in the hotel staff were friendly allowed early check

of the day, people who stayed in the hotel know what they are doing and no need to treat us as kids

around 10pm ( booked mid day) sofa beds were not ready so we had to wait with good 20 tired kids

weekend and we didn t even get to experience a lot of what the hotel has to offer like the bars/gym etc

limited menu for kids

could benefit from confirming bar opening hours. bar staff slow.

we were a family with small kids and was very very

we were a family with small kids and was very very

the wifi was poor, hardly connected and when it did it was very bad connection.

staff were friendly, the bar downstairs was busy and good atmosphere

no hand basin in room (not en-suite but knew that). wifi weak.

but, got a desk, bed comfortable, wifi works well and also a small tv

free wifi

that meant when our kids were sleeping, we could have a drink ud83cudf77 talk, and relax :) the large window

lovely guy who checked us in and we had all intentions of joining the quiz, but kids had other

tea coffee wifi, plenty of hangers, plug sockets

location was great, right near major bars as well

great hotel with a superb bar and top breakfast

did not work in room so has to go down to order food for room service

plenty secure parking yes very good , will stay again and recommend

bed was comfy and the breakfast was great

my kids enjoyed alot

bar and restaurant were great and breakfast very very good