pour wifi, low speed and constantly disconnecting

lovely warm room very clean, great hearty breakfast

rooms (including bathrooms), warm welcome, good wifi, excellent food & ale available at the bar, parking right

very pet friendly downstairs for your doggy loved ones if visiting for food or drinks with good parking outside

we had an evening meal here after arriving and also had breakfast the following morning, and both meals were

instant check in, very comfortable family room, great restaurant and bar on site

lots of free parking spaces outside hotel

brilliant location for us, parking on site, bar and restaurant with great food and drink

the kids loved the park outside and the resturant food was perfect with the staff even singing happy

the location was great & the kids loved the play area.

car park was close and we could access our room from a side entrance without walking through the bar and restaurant

clean, comfortable bed. friendly staff. good parking. free wifi.

friendly staff, a great room and pet friendly which was really good

plenty of parking and food fantastic

staff welcoming bar area very comfortable

i didn t ask about parking and ended up paying when i could have had free parking in site

free parking

the decor, huge room, helpful staff, warmth and comfort, lovely breakfast, great location, parking, fantastic

hotel itself did what it said. room clean and roomy. wifi seemed good

te 2022), very clean rooms, comfortable beds, located a block from the train station with parking, lots of dining

cheap price too with mostly functional wifi, tv and coffee facilities

resolved by the guy on reception who was really helpful and gave us everything we needed , wifi password , code

we were not informed about the free wifi

i didn t know or use the free breakfast that was supposed to be out or the free wifi which was supposed

wifi was free and it had secure parking for my van, the staff was always happy to help i would defo

city centre parking, large warm room, friendly staff, decent shower, excellent value for money

great location with on site parking

great location and parking facilities

difficult to obtain wifi password

clean with great facilities: iron, ironing board, hairdryer, kettle set, free parking close by between 18:00-

there was wifi provided and a lovely mounted tv with netflix set up included

early check in, self check in straightforward

the neighbour up until 3am being very loud no wifi no working tv beds were stained never again

wifi, no coat hangers, no mirror in the bathroom, shower door broken, no shampoo (though wouldn t

no wifi connection

bar service , bar staff are needed training for the costumer service .

ample parking spaces available (free too) and several ev charging spots at a reasonable price

was good to discover ev chargers on site (shame booking

was excellent just no coffee in the room, there was only tea, we just prefer coffee used ev charger we ll lit

staff were amazing, the breakfast was great, all of the gym facilities were quite modern and it was super clean

the food is good, breakfast was huge and very tasty

the noise from the bar kept us awake until closing time, and the bed was too firm for our liking

following our overnight stay in a beautiful room, we went to breakfast and as we have previously stayed at a

patchy wifi. had to use mobile data.

of parking and convenient access to bedrooms

good location, comfy bar and room. good car parking. food good, good value and friendly staff.

venue at the hotel which we weren t told about in advance, as some of the facilities like the bar and the

well located and fantastic gym and pool

full restaurant & room service, advertised on the website

the bed and spa area

it has ample free parking within a stones throw of the entrance

friendly owner and pub staff and decor, yoi feel the love of the pub the owner has and easy parking options

owner was friendly room was very clean fast free wifi and working hdmi slots in tele

given a key to an external door, having been locked out of a hotel before, but the downstairs bar was open late

the hotel was very close to the shops and transport facilties and plenty of room for parking

so disappointing - even more so when we ventured down to the bar and saw a private room full of diners

nothing ..great location, spa facilities, delicious dinner and breakfast, slept like a log.

loved the spa facilities, staff was very friendly

rooms in pool were in need of a good clean

bar restaurant menu could have given more choice in kids meals

meals dinner and breakfast excellent

the breakfast was also delicious

easy parking

gym was quite basic

my room was in the manor house which is the stunning stone building by the spa and the courtyard

beautiful breakfast too

a great bar and restaurant with rooms

little treats like prosecco in the mini bar and home made cookies. view from restaurant.

breakfast was fantastic and if a high standard

i had trouble with the wifi which the team sorted quickly as was needed for work

free parking was a bonus

a few flights of stairs and no dedicated parking, but if you re able, and you utilise the street parking

we ate and had a few drinks at the bar if i am attending anything in that locality i would defo return

good wifi signal

of parking facilities should be mentioned online

clean, friendly, plenty of parking.

i had room service deliver breakfast the first morning & the eggs were mediocre & the bacon looked like

i found the wifi a bit tricky - managed to access it on second attempt.

great wifi, and tv

though the restrictions put in place through covid meant no towel, bedding or room service

stable wifi, good location, not too far from the railway station

really nice breakfast

there was a wedding downstairs and there was alot of noise from kids running in the corridors.

it was clean and staff friendly very nice bar staff good as well

bed was so comfy and room was clean breakfast was nice staff are nice good wifi connection

one night stay for a local northern soul event in town. great room, comfy beds and car parking.

wifi not working at all

room was very spacious and comfortable. ample parking central location

the free wifi was non existent.

car parking on site

tv reception was poor and wifi signal was weak

comfortable, cosy, easy free parking

ample parking, a well stocked bar and restaurant

instructions given in bar good

parking was also totally uncomplicated and right outside the door

the wifi was strong in the bar and breakfast room, but very weak in our room which is where we want to use it

we only had one breakfast for two of us

continental breakfast 'bag' a good idea

nice room ,friendly landlord car parking on site ,cheap and cheerful did exactly what i said on the tin just

no wifi in the room i had

quality of food. spacious rooms free parking

it couldnt have been better who pays a tenner for a kids english breckfast

the parking is great- plenty of spaces and free

good food in the bar with lots of choice

the bar and eating area is light and airy

ticked all the boxes for me very clean great staff the parking and location was perfect i will be back

perfect location,ample parking clean hotel with friendly staff

being a pet lover and having such a pet friendly hotel

at very short notice (it was a saturday evening when we found out) - brittania was available and pet friendly

misinformation about pets surcharge despite enquiring after booking and before arrival and extra charges where

large comfortable room and reasonable selection for breakfast

breakfast slow service however with the wait

welcome from reception, comfortable quiet room at the rear of the property, good shower, good wifi connectivity

the gym was small

a lot of parking space is available

very clean , extremely helpful staff , nothing was a bother. very pet friendly .

kids cot were so flat and uncomfortable, it was nothing like the various alternatives displayed on

quality of the wifi wasn't great.

were spacious, bed comfortable the shower was larger than some hotels we have stayed in and parking was free

for pets, dogs were very welcome

pool was great for a quick dip with the kids

clean hotel with the added bonus of a decent gym by hotel standards in the basement

spacious car parking

great location- large room- professional staff- good breakfast-

gym and swimming pool were excellent

staff friendly. bar man & receptionist were great.

the room was gorgeous, with free tea and coffee and a mini bar for alcoholic purchases

food is excellent and the cocktail bar is quiet and comfortable

fantastic location, very clean, great parking

entertaining bar staff

problem with key, took a couple of goes to resolve, but staff very helpful inaccurate wifi

location was good, bar was convenient and had a good selection, reasonably priced too.

good parking good settings

what really made my stay was the young man who worked behind the bar

good wifi, comfortable, clean, nice pub on site

tv had smart channels but they couldn't be used. getting into the wifi was a bit clunky

good location for a stopover, good pub next door and a park for kids.

as a family of 4, 2 adults 2 kids, it was ample space with a double bed and two singles

wifi in room was very variable and kept kicking me out. in the pub was fine.

clean, good size room, easy parking, close to large shops e

lots of parking, also a handy petrol garage next door

being at front hearing all cars parking all noise.

my room was one of the closest to the bar area and the cabaret is a little loud, if you need an early night

on check in and i tried to call the number numerous times to ask about the hot water and get the wifi code but

due to no fault of the hotel the bar was closed on the thursday night.

place, great dinner and breakfast, the rooms were clean and very comfortable

parking

breakfast perfect

all amenities, great shower, super breakfast

breakfast was very nice too and plenty of parking

ample parking even though there was a function on

good wifi and plenty of parking

couldn't do enough to help out and made an exception for an early check in! brilliant

early check in was a great help, nice quiet area

over for a family members wedding anniversary, so glad we did had room service and the pizza were delicious,

mechelle was also very helpful with all the company at the bar too

the food was first class both the evening meal and breakfast, the drinks form the bar were excellent and good

friendliness and helpfulness of bar staff and little warm touches like porridge in my room

we had a few drinks in the bar before going up to our room and the staff were really accommodating

room was lovely, the bar and food was excellent along with very friendly staff

little touches in the hotel made a real difference - in room flapjacks & sweets, guest kitchen and luxury

room service knocked on my door shortly after arrival with a 'doggy pack' which had bowl, towel,

room at the very top was out of reach of both wifi signals, so no netflix to chill out with after long days hike

was lovely, very clean and the stand along bath made it feel very special as did the temple spa products and

parking spaces unclear.

food was good everything was clean and very good parking

drinks at the bar were reasonably priced

lovely hotel pool and spa sauna, room clean and staff lovely

room service ends early

full and kids also which isn’t what you want in a spa

was comfy and warm and ample car parking

bar meals were good and nourishing

room was comfortable and parking was good

the bar was very pleasant

staff friendly and attentive plenty of free parking

parking excellent

wifi did not work,shower luke warm and room had dirty cups and hair and kirbygrips in sink, not

the wifi is slow and depending on the room, the road noise can be loud in the morning.

excellent breakfast

was a good location in the village with parking to the side of the pub

was lovely and clean - my only complaint was the smell of food that came in from the restaurant kitchen

also the wifi didn't really work

the wifi didn't work , and i couldn't get the tv to work either

signal not good in the room so therefore annoying that you have to log in to a wifi provider that insists on

the apartments are spotless and the kitchen is brilliant - everything you need with lovely touches such as the

comfortable room. easy to work in with good wifi.

great pet friendly location, able to walk the dog outside the hotel

wifi was excellent and free

expensive laundry, nearly eight pounds per shirt, my hotel in central london three pounds per shirt

15pm, offered us early check in - for 20

location for our stay with 3 small kids, right by town but quiet and parking close by

check in was very easy and lovely set up including kitchen area and a table to eat dinner

large apartment overlooking the gardens good quality bedding and towels kitchen area and crockery

location for our stay with 3 small kids, right by town but quiet and parking close by

staff were super helpful and room was clean, well equipped with mini kitchen and a very comfy bed

we were offered a late check out until 5pm by staff as we were providing training in the hotel until 4pm

not guaranteed parking

helpful when we realised we'd forgotten toothpaste and in helping us navigate room service

the staff where very helpful and friendly,the porridge for breakfast was amazing

got parking outside, location, comfort, nice breakfasy and clean modern room.

parking , ease of check in

also limited parking

good hotel , free limited parking, comfy bed ,

parking was a bit of a pain.

parking too small needs to be supervised better for unsuitable vehicles for the little space which

bar staff did provide ice which was a nice touch

pet friendly and spacious room, staff very friendly

very quiet location with excellent bar and good menu

friendly staff especially the guy in pool room he was really nice and was very kind to my son allowing him extra

& i the lady on reception - (long haired lady think call siobhan) was brilliant - ensured i had wifi in the room

property, rooms are clean and roomy, the bed was very comfortable, great off street parking in a secure on site

central to town..free secure parking..fab breakfast

kitchen, washing machine, fridge was all in working order

breakfast was good

all new furnishings, generous mini bar and friendly staff in reception and in the food hall

in our room couldnt connect to the wifi and couldnt get the wifi password, thats the only thing

unable to connect to wifi.

room, very comforting after coming back from the all nighter :) also convenient downstairs bar and an easy walk

was good, did not have the wifi password would have had to go into pub and ask wasn,t really needing it

staff, location, rooms, bar , cleanliness

breakfast was a serve and make yourself arrangement which worked for us as wanted to have a chilled

great set up, easy check-in and loads of variety for breakfast

simple breakfast. walking distance to station and centre of preston

the shower was excellent and the self-service breakfast all one could wish for

mini fridge in the shared kitchenette was too small to put anything in (the continental breakfast items took

excellent breakfast included

modern hotel at a sensible price with friendly staff, lovely rooms and a superb breakfast

managed to watch football at the reception and also in the room,the family room was very nice,my kids loved it

free wifi

me, did not get her name ) promptly in the time she said, it was hot ( not always the case with room service )

the other restaurant - the lounge - if there isn t space in the wilfred s restaurant and no room service

breakfast hot and continental to suit every taste and was beyond excellent

didn't use the spa but it look a very comfortable place with good facilities

it was very wet and cold (jan) and spa and gym were a 3 minute walk down the road.

rooms spotless and very comfortable pool and steam room great

bar and restaurant upstairs,i never ate there but meals looked nice, i had a drink at the bar,very

disappointing especially for the kids

a great hotel that was extremely clean and had excellent gym & health spa facilities.

was on the ground floor near the gym and we were woken first thing in the morning by visitors parking outside

it is so convenient and the restaurant is very good and we love to use the pool too

place with very good parking

are always very helpful and the service in the bar and in the restaurant is excellent

lots of parking

breakfast was well worth it and all in all a really good start to our break

of breakfast was in the main restaurant, please see below for additional comment about the quality of

clean, close to venue. kitchen well equipped.

first night water leaked from the bath to the kitchen ceiling which cut of the lights which means we have to go

good location. lovely pub. bar staff friendly. food excellent.

everyone working in either the hotel or bar were lovely

one of the staff members offered to charge our phones at the bar when the plugs in our room fused, which was

some of the bar staff should learn to smile more

it was nice to have a drink in the bar downstairs with the locals and it was quieter as it was a weekday stay

of the guests or residents were very loud and kids were allowed to run wild in corridors and stand on dinner

also great unlimited use of the ev chargers for

they sure did deliver, staff are very friendly, and the guests were helpful too esp with the 4 kids i would

staff very very helpful room excellent breakfast best tried in a hotel recommend no flaws at all

staff excellent room excellent breakfast outstanding.

- friendly, helpful staff - swimming pool at the perfect temperature - free parking - good quality attached

the hotel was great, breakfast was really good and the kids loved it.

the hotel was great, breakfast was really good and the kids loved it.

very quiet, excellent suite, pool amazing

my husband s steak, which we ordered through room service was, stone cold when it arrived.

too hot no cooked breakfast option no room service although the information suggests there is the decor is

were looking for something light to eat only to find out there wasn t anything available and no room service

that there was no room service

lack of services such as room service, food etc

a more extensive room service menu for food and drinks would have helped us out and saved us having to go to

are pet friendly and the location is peaceful

there's also a play area for the kids

location, gym, breakfast and the good night sleep

facility for an overnight stay , bonus having a well equipped gym

gym is handy

there was some building work going on. limited parking

lovely original interior and decor. parking and free wifi. great breakfast. quiet and relaxing.

environment clean room and comfortable night to spend without any noise good and fast wifi and free car

good room service

management at reception desk were very friendly and hospitable, room service attentive and unobtrusive, with

to find location, 10 minutes from the m6, clean, modern decorated room, comfortable bed, free wifi & off street

free parking

fantastic breakfast, free parking, free wifi

room toiletteries provided breakfast great as always now 7 each but well worth it plenty of parking

easy to find and plenty parking spaces

the was no information eg on wifi codes etc

the receptionist managed to let me have an early check in (just before heading to a wedding outside of town)

tv has youtube and netflix fast wifi

breakfast an added extra at 10 if pre booked, 15 if not-expensive . no room service. noisy.

check-in was easy, was able to have late check out