value for money, clean, had all you could need in room- toiletries, hairdryer, tv, wifi, tea and coffee making

were rules posted around the bar area and quite a lot of cctv which, on arrival, led me to wonder if i was in

were excellent and spot on, great parking

very friendly staff. the place was clean. beds are comfortable. free parking.

bar area nice too and 3

bed bugs in my kids room

reception staff were very welcoming and the staff in the bar were also very friendly

helpful when i ordered some food, a margarita pizza and a pina colada he went to check the other bar to see if

arrived which was fine but outside in the car park there was white stones after the wedding kids were throwing

very helpful, and polite staff, breakfast very good, bed and room excellent.

can t wait to visit when the spa opens next year

wifi was cutting every time, i was unable to use it for my course

in room, plus toiletries in bathroom, staff so friendly and helpful whenever you want more, the breakfast was

nice big bar area with live entertainment

value for money, the beds are comfy, the bar and restaurant is fantastic, and there s parking

the breakfast was good and plenty to choose from

the size of the room, the comfort of the bed , hotel facilities and room service

the pool and spa area are lovely

work and there was no tea bags so neither of us got a hot drink when we woke up until we went for breakfast

loved the pool sauna etc however think there should be a separate pool for kids

spa finishing at 8pm. would have stayed in it until midnight

we used the bar and found it very good

the lady behind the bar checked me in and showed my to my room and she was just so lovely, you could tell she

bar/ hotel is kept very clean and the room was very comfortable ud83dudc4c the bar food is quite

hotel is very easy to find and has lots of free parking available but you need to log your car in at reception

easy to get to from motorway network.nice bar inside pub,serve food pleasant stay!

maybe an additional hour for swimming for kids on week day mornings

lovely spa facilities, pool and gym

hotel has parking and open outlook

pool and steam rooms the best i have ever been in

of functions held there, peace and quiet can be disturbed by kids screaming and running around

on floor to use it as the sockets was on the floor pretty much the hall ways smelt like dirty laundry the hot

dirty laundry was all over the floor

parking nightmare, fan in room blade missing and vibrating, hot above laundry, no kitchen, social

parking was an issue as a van was parked over the double,locked gates

parking over the road. fair property clean

all the staff are really attentive and friendly, it s clean and the pool is fab!

wifi kept going on and off but mostly off

the room service was expensive

swimming pool was great to have with kids

we had spa treatments and the same for the spa staff catherine gave a wonderful back massage and anne the

the breakfast was excellent

the hotel offers a complimentary breakfast, which is very tasty and enjoyable

wifi in the rooms, only in lobby they say it was going to be fix during the day and it never was

very comfy bed, wifi was fast- very spacious room, lots of coffee and tea facilities, spacious bathroom and

had all amenities required - including wifi

wifi isn't free like it was stated on the booking

there was zero concept of room service, so i found my room as it is the way i had left it

parking on side road

excellent host.rooms are clean immaculate parking easy i would definitely come again

and great parking

i enjoyed my breakfast and the management very welcoming

the breakfast was very nice and at checkout the receptionist was lovely and booked me cab

kettle in the room when you traveling with kids

bad wifi connection and had an issue with hot water- but that was fixed immediately

the room was lovely, breakfast was delicious but i was most impressed by the friendliness of the staff and how

price, parking, privacy

there is also space for private car parking

hotel has just been renovated and was fresh and clean, had big rooms and plenty parking

signal on my mobile was extremely bad and the wifi kept disconnecting av bath was extremely small for tall

easy check in, helpful staff, free parking and great location for gigs at heaton park

wifi was down same day

limited parking but not to much of an issue

the wifi was bad in room 109.

proper hotel with modern interior and secure parking at rear perfect for a contractor

wifi is not super strong in my room, need to use my data most of the time the bathroom has some

buns to make your own baps for the kids

i liked the breakfast but my kids preferences wasn't there

first night there was a french kids basketball team staying and they made quite a lot of noise till around 1am

hotel and facilities for the price paid, easy to find, welcoming and very pet friendly, very good breakfast

free and big car parking on site. breakfast included.

location feels a little dodgy due to local area especially some of the kids looking shifty, pillows a little

and so welcoming to us the facilities are perfect for all sort of ages, we travelled with our two kids under 1

no tea-makings in room. but bottomless tea/coffee from bar machine for 3:50

good choice of bar drinks and snacks

facilities for kids

the restaurant and bar area is nice and they have a good menu of dinner choices

the wifi could be better

the bar stayed open later

free on site parking was a great bonus and the wifi was pretty good too

the bed was extra comfy and the walk in shower was helpful. ease and great wifi connection

the facilities, staff, food, location, wifi, and overall services were excellent.

stay staff were brilliant super breakfast plenty of choice for a continental will book again if have to be in

early breakfast was

you ever so much for the petals on the bed

wifi was excellent , much better than most hotel wifi ; and staff were friendly and

property with animates such as bar, restaurant and gym

lovely welcome and actually accommodated an early check in

and only 10-15 mins to walk to bars, restaurants, piccadilly station etc

to drop off our luggage and was given early check in which was absolutely fantastic

expensive considering the location of the hotel which is quite a walk to the city centre, with kids

clean beds tv with loads channels free wifi good view 10 min taxi to city

the cleanliness and easy access to wifi

is no parking, i made the call to the hotel before starting my journey and they said their is no parking

free wifi is a bonus too

everything especially the daily room service

love the room i was staying with my kids.

gym isn t very good

room was amazing, more like a studio apartment than a hotel room, with full kitchen facilties

gym was nice and well kept too

i am a health and fitness coach so i also used the gym, which again i thought was great, it was a small space

despite being extremely busy, the bar staff were polite and very efficient

staff need a little more bar tender training e.g pouring pints.

50 a bar which is expensive but i accept for the convenience

staff very friendly and welcoming the service is on point and fast, the wifi was free and fast!,

late check out was a bliss

i also enjoyed a late night pizza for a room service treat and the wifi works well

very safe with my 4 kids

there s also a bar for those who want to have it nice

staff were amazing they were always friendly , professional and welcoming the gym was amazing small but got

was friendly and went tended to certain needs, always helpful towards me and wife, i arrived early and was given

room service food could have been better quality the chips were very hard.

all the staff from reception to bar staff helped to make the stay fantastic

* poor wifi coverage to our room (7th floor) - needs wifi extender

comfortable bed room service valet service clean room

wifi is super fast in the lobby; but slow in the room

couldn't connect to wifi but overall hotel exceeded expectations.

the early check in request was able to be honoured and the check in and parking process was very simple

breakfast, early check in, late checkout

a very smart and modern hotel and the room have good views and massive windows the wifi is ultrafast and the

they allowed us to do a early check in, and it was great.

they had lots of extra perks like good room service, amenities and cocktails

free glass of prosecco and nibbles in the reception, breakfast in bed the next morning, room service available

the bed was very comfy, and the breakfast was nice (especially the chocolate croissant

hotel in general was beautiful, from the bar area, the decorations and lovely green plants all around

for example, not enough space to dine in for breakfast

knew it was above a bar which actually suited us and was never an issue

wifi in second floor is really poor, almost no signal at all

wifi was weak upstairs

early check in approx 9am was very much appreciated

the staff were so lovely and i liked the bar a lot

our kids managed but would have preferred separate beds, especially as it’s advertised as a family

no waffles available for the kids at breakfast ud83eudd5e

room service was great for me and my daughter - a little treat

we had to forgo our tea as the kids had a hot choccie

had kids playing football in the hallway outside our room at 8am on sunday morning

he kindly arranged for us to have a late check out and even helped us when the vending machine broke

the small print about extras for early check in / late check out, luggage fees etc

fortunately when i told the hotel, they gave me a complimentary late check out time of 1pm to let me get some

the wifi performed well and the whole experience was superb

no issues whatsoever - apart from being new meant that wifi wasn't up and running as yet

lovely breakfast, nice swim and relax in the gym spa area.

breakfast was a little disappointing quality wise for the price but happy with everything else

also loved late check out times and

room service was not every day due to covid

it's location was ideal. the room was excellent and i enjoyed the breakfast.

friendly staff. clean and comfortable room. has mini gym.

had room service on this occasion, food absolutely gorgeous

had a great stay overall but i would have loved a more extensive room service menu, it felt a bit limited and

for example, i had asked for early checkin and took the bid for the upgrade, unfortunately when i arrived they

the lifts need some renovation and the gym is limited but standard for a hotel.

room was beautifully laid out and comfortable, the view was amazing, the kitchen was very homely and had everything

the breakfast room was 2 mins away from the shambles (where i stayed), and the kitchen was great

easy to find and with parking

it was extra, you could use the kitchen facilities, but being in the country you had to go to a shop, buy your

very clean and good wifi

having a bar downstairs is a massive bonus

all good.. friendly bar staff and manager

wifi was hard to find or to keep connected. hair dryer would've been useful on a cold morning.

but, got a desk, bed comfortable, wifi works well and also a small tv

location, very friendly staff, clean and cosy room, ideal also for solo travellers, good wifi connection

the staff were helpful, and were able to give us an early check in

the room service was not available while i was there, but the receptionist arranged for my deliveroo to

thanks excellent room service and internet connection which i used for capturing the event

staff were very accomadating regarding my early check in

i love the restaurant and bar renovation last year

homely and comfortable, ate in the bar and food was excellent and great value for money

son wasn t happy that he couldn t get on wifi

it s an hotel with a family room and an adult bar could let children stay in the family room until 9 instead

reception because it was a bar wasn't obvious, so it took us a while to figure it out

wifi came in a out a little but was enough to work

flowers to the room which i was disappointed with i was greeted to a small number of artificial petals

lovely hotel, lots of extras (spa, bar, restaurant, cafe, gym)

even heard one manager looking man saying to one you are meant to be serving not taking to little kids (along

good location couldn't fault it bar was good and room service was quick am

small but the gym had all i needed for a quick

had breakfast on our final morning and it was delicious, so accommodating with the kids too

spacious suite, good for a family with kids, friendly staff, best location

the only snag during our stay was the guest wifi was down

bedrooms warm and comfortable if a little small, large tv, free wifi, kettle

wifi is the most awful i've had to suffer through, it's definitely free in the sense that because kids pass

pillow, old dated hair dryer, remote needed new batteries and no room service for food and

was really cold as heating doesn t work and we also got woken up very early by room service

we got a free early check in and staff were helpful

lets us have early check in room warm water nice and hot

a bit of a refurb , my room a little bit noisy due to laundry but did not spoil the stay

my suggestion are 1) to add more food for the kids like pancakes and waffles 2) and to extend breakfast time

nespresso coffee machine, complementary mini bar and cookie on check in

close to the local gym (puregym - 5 min walk)

superb breakfast. front desk staff facilitated early check in which was really appreciated.

the cookies and lollies at check-in for the kids, the bed, and the breakfast.

handy for rail station clean room landlord very friendly and helpful late check out

should include wifi in price. signal in area not great. besides that. good stay. friendly staff.

amazing host. amazing bar with great prices. a great overall experience!

obliged with an early check in because our room happened to be ready

only issue about the property is the lack of wifi accessibility but that has been countered by having tv with

the bedroom was fairly clean with amenities including a tv, free wifi, and tea/coffee

it was very classy inside the relaxing bar area and breakfast

wifi was poor but i was in a room underground

also one of the few places i have seen that are pet friendly

the bar staff are great too

location price additional late check out and breakfast

told us double bed with a single but was a family room wasn’t impressed i had to sleep on the kids bed only

it would have been more suitable for kids on a disney trip

wasn t sparkling, some tissue on the floor and it smelt like a classroom full of kids

told us double bed with a single but was a family room wasn t impressed i had to sleep on the kids bed only

maybe more options on the menu, nothing bad to say. fantastic that kids can eat for free

rooms, staff, gym

they had coloring sheets for the kids to choose from

also, when we checked into our room at 3pm there were piles and piles of laundry in the corridor

the hotel has a good gym and the breakfast is delicious, there are a lot of choices

rooms were big and clean and also the food in the restaurant was lovely and good that kids eat free

my kids loved it

room, big bathroom, good wifi kind, helpful staff

great location , big spacious room with comfortable bed. good bar snacks /food.

the gym facilities could have been onsite.

i'm honest- that you weren't able to get at least a sandwich on room service late at night

incredibly poor wifi and the tv having no signal.

we had room service breakfasts which was

location and cleanliness- wifi good too

good breakfast, ok gym

the customer's in the bar were vary pleasant to chat with

of minutes from the station ideal location room was very clean and comfortable will stay again bar prices were

location, friendly staff, value for money, free wifi, plenty of tea, coffee , and breakfast

the service was a little slow with the drinks and no communication with the bar seemed to be in place, and the

) the continental breakfast in the morning was super handy

we also had breakfast was also very

mixed messages about early check in. areas look outdated. reception had a bit of a smell.

wifi was terrible

wifi is poor

very nice room service

that there was a gym i could use. i liked how clean it was, and offered tea and coffee.

there are very few pet friendly accommodations to this standard

kids friendly

wifi didn't work for me

because kids had the twin room they ended up with a much bigger bedroom than the parents and had an ensuite

lady appeared from kitchen with food for other diners and said it only me on

areas of the hotel smelled clean and fresh the rooms are large and exceptionally well presented bar and restaurant

early check in

option of a cooked breakfast room service untill the bar closed would have been preferable

the staff were so helpful with any problems, the room service was lovely the food was fabulous (from the

we stayed on a saturday night and the bar itself was heaving

mini bar probably one of the best stocked i ve seen

staff were amazing- sorted us for everything we needed including the room service

24hr hotdogs room service were amazing too

restaurant service was fantastic and so was the room service

hotel great location and service amazing and 24 hour bar service

we had rose petals in our room and a heart shape on the bed as we were celebrating our anniversary

kids loved the socks

great facilities, well designed hotel. big plus was having a laundry in the room

only thing that i feel needs to be improved would be the quality of the wifi

getting a good deal on it then go for it because the location was an 11/10 but if you’re with kids - then may

the kids loved it, but anyone older may struggle with

kids had to leave the bar area at 9:30pm even though the bar was empty

it was really central, staff were friendly (especially jasmine) and the room service

wifi for rooms at the very top,its very weak

we also love the sterling bar & live music it s a perfect way to finish the evening

pillows noise from outside the building as very central location strong smell from the kitchen noisy

wifi in the room seemed to work only if the tv was on

wifi is terrible. doesn t work in the room or lobby. couldn t work in the hotel on my laptop

the room service options were a bit pants - but guessing this may be due to rona

telephoned in advance asking for early check in, informed not a problem, arrived at 2pm to be told no rooms

no adjoining rooms for kids

breakfast was fantastic and the option of a gym.

wifi not password controlled a/c couldn't be set below 19c and would switch off when the key card

very clean rooms and friendly staff. good bar with nice cocktails.

easy check in and out and free wifi in a great location what more could you ask for

it smelled like dogs and it says they have laundry service on booking

the room was comfortable and clean with good wifi for working

a twin room but was a double with a kids fold up chair bed

the wifi wasn t very good

in the original room - but staff dealt with it really quickly and moved our luggage for us - the wifi was slow

room service at 2am was great, but slightly pricy.

decor is funky and the view from the bar is fab

location of the room (212) was noisy during the night - not sure if we were above the laundry or kitchen but a

said she would speak to the manager and when we eventually got to the room it was a lot of rose petals, not

front seat available 24/7 and bar served delicious

excellent location. check in and out easy. staff very friendly and helpful. bar open late.

wifi dipped in and out a bit....

clean and staff were so helpful trying their best to get an early check in for us

realise we can open window tell the next morning and the late checking in time as we to leave early from where

kitchen power had gone

friendly staff, comfortable beds we stayed in for a while and enjoyed hand made cocktails, great bar staff also

lovely bar and restaraunt

the night before i check out, i asked if i can have a late check out cause my train was at 3pm

friendly staff and pet friendly

one and only downside was that we were unable to order room service due to the chef needing to leave

the gym was perfect

room service, wish the beds were made after coming back from a day out

the gym was nice too

we didn't have breakfast but we had room service dinner one evening which was delicious

food in the hotel looked good value for money - even room service although i couldn t comment as we didn

the location was perfect for my itinerary, the staff were friendly and welcoming, the free wifi was surprisingly

excellent breakfast

t connect to the property wifi (not the end of the world but it would have been useful)

clean rooms and breakfast excellent

when they decided on times on day 2 we was checking out so we missed out if they had an area for kids that would

was gutted the roof top bar wasn t finish but next time we go hopefully that will be open

we were a family with small kids and was very very

the gym is amazing, room was gorgeous, good wifi, good facilities in general

the room service menu wasn t to our taste.

we didn't have breakfast but it didn't look very nice.

great central location. lovely spacious rooms with great wifi. staff friendly. cosy hotel.

comfy bed, clean rooms, staff were lovely and the breakfast was nice.

hotel was not ready for early check in when we arrived

shower gel and soap dispensers easy access wifi network with good speeds nice size bed and comfortable nights

pool was amazing gym facilities were great room was lovely

the mini bar was on the pricey side. some of room decor (eg a phrenology model!) was a bit odd.

the access to infinity pool which had tower clock view and the bathtub in the

the gym is absolutely brilliant

property is exceptional, the views were amazing and the infinity pool was so nice

excellent wifi

place, staff, decor and young cosmopolitan vibe - great cafe, a bar and restaurant on site

gym doesn t have a treadmill it has an assault run

being able to do laundry in the room made a huge difference

couldn t pair phone with tv, wifi signal not good.

the room was large and well appointed, the bar is really nice and the food (including vegetarian and vegan

loud music from the bar or kitchen at 8am on sunday

had a lovely friendly feel throughout the hotel including the huge bar area

no wifi

loved the hotel and bar great location our 3rd visit

location, friendly staff, comfortable beds, early check in

too small for my toddler so maybe consideration for small toddler beds/fold outs for those with kids

room service available, not enough plug sockets in room non near the beds

is an excellent quietly quirky hotel with great food sort of shabby chic vibe and bar open late for a night cap

wifi didn't work too well - low capacity?