good wifi

took care of me helped with any issues, sorted with parking

value for money - we were lucky enough to get a parking space as well which we were not expecting

location- free parking- walking distance to manchester centre

very nice and comfy stay - value for money price free parking was a bonus

my kids enjoyed alot

staff friendly, helpful. room spotless. breakfast great value for money, lots of everything.

location good , 25 mins walk to bridge water hall good parking rooms good, clean and facilities good staff

poor wifi , i struggled to work on line.

good parking / clean and comfortable

obliged emily we had a great experience and a comfortable stay ud83dude2e before i forget 24hr bar was an added

fantastic free laundry in the basement (buy wash tablets at reception) and tumble driers

the wifi was good

kitchenette with fridge, super comfy bed, quirky rooms, free wifi,

the wifi was excellent

probably food in the bar area was a little pricey but very nice though.

parking for such a large hotel is rubbish so had to walk with the kids and all bags

free wifi was poor as my signal wasn't strong enough.

early check in, rooms really quiet , bed comfy, staff great and breakfast superb

  the staff are friendly to my kids, which is important to

robes in the room which is listed on the internet, also room service menu on the tv and not in room which is a

room service was a high standard but did not know what room service they offered as no

booked 2 single beds. bed's were kids size

was very welcoming and helpful, he accommodated on my early check in request and was amazing, did offer to change

felt spoilt gym fabulous room so clean staff happy breakfast yummy

how can you charge 205 if you don't have room service

pool facility was a winner with my kids. we all enjoyed the breakfast.

kids breakfast wasn't free, like with others competitive hotels and service apartments

wifi signal can be fine but it could be better.

i love it here and so did !y grown up kids we will be booking again very soon

charge of 10 pounds for 1 hour early check in

breakfast had plenty of options for myself and the kids

saw room cleaner using laundry towels wrapped around mop which is not their intended purpose

got two double rooms for our family of 2 adults and 3 kids, and it worked well

wifi is good

the staff were very friendly and the room was clean. wifi worked well.

car park with laundry trucks early in the morning

sofa bed was a bit uncomfortable but probably suit younger kids.

was already but up and made for us in the room the buffy breakfast was great especially for our kids to get what

paid for a late check out but room was cleaned and emptied before we left/checked out

food was great in the bar as was the atmosphere so couldn t find much reason to go anywhere else on our

apart from this unexpected problem, i just would mention that the wifi didn't work very well, it was very slow

wifi was very bad.

wifi connection was good and i was able to work from the room without any issues

the wifi didn t work as well as i d hoped

light saving lights in the gym, especially when you are running on treadmill and they switched off, having to

location, free parking

good wifi and parking. good size room.

for a cheeky couple of nights away from the kids and even with covid the hotel and staff were

great choice for breakfast. value for money was excellent

here when going to watch peter kay at the ao arena, the hotel is perfectly situated out of the hustle and bustle

a hot tub in the spa area would have just made my stay extra

we requested for early check in for the two rooms booked and we got them as soon as we arrived

breakfast was from 7:30am which was too late to eat before the start of the marathon

no gym or pool area for children.

was very happy with the early check in service provided, the cleanliness of the room was excellent, very friendly

location cleanliness room service booked a taxi for us to our destination from the hotel

room service- pizza after midnight, excellent and prompt service, piping hot and very tasty

also next to the blue peter gardens

aloowed late check out as waiting to collect our items from the lowry from our weddimg reception

breakfast mainly good

surprisingly, there was very little noise from the bar below, which was cool

very friendly staff , great pub tea and breakfast.

though a sports bar we were not disturbed by any noise in the evening

at breakfast was instant

use of facilities (pool, executive lounge) we re all amazing and get what you pay for 100%

the facilities were an added bonus, with a decent gym, good sized pool, sauna and steam room

free wifi and for the cleaner to stop rushing to get us out

helpful staff, clean rooms, the spa is a beautiful way to start a morning, breakfast was

the view is stunning. cocktail bar (and staff) excellent

wifi worked well

so many nice cafes / breakfast / dinner location with a 5/6 min walk in distance

is in perfect location in manchester for trendy bars and restaurants

gym

the bar was amazing and not too expensive, rooms were clean and comfortable. location was good

the gym was very small

was a shame that the bar closed at 11, especially after being at a late night show it would have been nice to

shout out to deborah in the bar during our stay

we ordered the ham and cheese toastie for room service and that was really nice and the beds were firm and

checkin is not fun no room service even though it was advertised room was small given a twin when i said i was

parking lovely rooms - very clean and tidy very welcoming staff right next to metro link to city

the wifi was really fast

close to salford quays, clean and functional with free parking :)

wifi signal at all despite being advertised as having free wifi

staff and the parking

loved the spaciousness of the rooms and the little added games for kids

nice drinks at the bar and upscale restaurant on site

love all of it, the pip restaurant was very testy, the rooms so comfortable, the gym is

couple of the amenities the nest 360 view bar / lounge and the flix screening room were not yet opened /

weekend and we didn t even get to experience a lot of what the hotel has to offer like the bars/gym etc

was a young lady who served me room service

early check in with no worries

main pool was a tiny bit too cold!

front of house staff, vittoria, alessia, and conseirge staff, barnby, jim and restaurant and gym staff

the pool and spa area was amazing too

separate kitchen and sitting space

we were two adults staying 2 nights in the horrendous manchester rain and there was nowhere to even hang our

as you can t charge things from the bar to your room as it s separate company s now

no water in the room, so got charged for water, no room service, and no full breakfast, just continental which

i couldn't get onto the free wifi. message displayed was

helpful staff as always! room service on and good!

the gym didn t have enough equipment no back machine

room service breakfast was beautiful and late check out of

staff were really helpful and friendly and the room service was brilliant with lovely tasting

the room was fabulous, the beds so comfortable, the location was excellent and the spa facilities were

room service excellent

room and breakfast were both excellent

room service, housekeeping and location was perfect

after a heated debate the manager then charged a kids price

location was perfect for shopping and dinner dates, the facilities are top drawer too from the spa to the gym

staff facilitated early check in

wifi. could not log on with either ipad or laptop. just kept dropping out

they were really good with the kids, and they were very informative on places to visit and how to get there

there was no information in the room regarding wifi access code

had the worst wake up call, located next to staff entrance'(staff room or laundry perhaps) and office on the

staff were very helpful and friendly complimentary mini bar in room

room service was very quick when we ordered a snack late evening

tv signal was not the best and i believe the tv runs through the wifi meaning that this turned on and off a few

the football pitch on the roof is great and all the kids and parents played all evening

great for kids, football pitch on roof for kids to play, and fridge of treats for kids for free.

i thank the lady behind the counter on new year s day- who helped us give an early check in once was a room

on new years eve, we ordered room service from the menu

booked 2 nights as advised by the staff as i needed an early check in on the second day

the hotel is in a great location and although the rooftop bar was closed when we stayed, a member of staff

free room upgrade was very kids and room was lovely

only tiny room for improvement would be the smell in the bathroom, potentially above a kitchen

we had go all the way with kids and luggage on the 3rd floor no lift which was very inconvenient

however i will not recommend staying there with young kids/ toddler

excellent room and the bar down stair amazing as well as the food highly recommend this

but it is winter l, and i think we re above the kitchen because our room stunk of food

and comfortable bed, easy to use wifi, clean bathroom, great location, very friendly staff, great atmosphere

rooms are really nice and hotel is modern with a nice reception and bar area

clean friendly staff early check in great location

had dinner with a friend and invited her back for a cocktail at the bar later that evening but there was no one

very good wifi

the gym is absolutely brilliant

no room service menu in room

i wish there was a menu in the room for room service and how to get breakfast in the mornings

location and pool

excellent stay here, the 7th floor infinity pool is excellent

i do think in with the price the soft drinks in the mini bar such as tiny cans of pop & bottled water should

wifi in the room seemed to work only if the tv was on

location, parking, breakfast

hotel with beautiful clean room staff couldn't do enough for us the sterling bar is a wonderful treat make sure

the bar and all members of staff on reception, concierge and the polish lady in the breakfast room were

had left over rose petals and rubbish dotted all over

the room service menu isn t that inviting

wifi connection was terrible

great staff great cocktail bar and great service

town centre location are my pet dog was allowed to stay.

this hotel has a good size car park they have a beautiful bar area

complaint was that there was some renovation work going on at the hotel so we couldn't use the bar before 5 but

helped me with early check in

no air con in the rooms, smart tv didn t pick up wifi to access channels,

also room service don t really clean, they just change

late check out was a massive plus

arrived early and were given an early check in free of charge

staff gave us an early check in modern rooms super comfortable beds and nice pillows 12 o clock check

no early check in available.

v modern allowed early into room late check out

they also have a 24 hour flatbread room service which i didn't use but would have

great accommodation, comfortable bed, room service, staff attitude and manner were second to none

pancakes on the kids menu for breakfast would be a brilliant addition.

room service available, not enough plug sockets in room non near the beds

the wifi was excellent as well

room service choices and time to pick up call to room service

i'm honest- that you weren't able to get at least a sandwich on room service late at night

wectriedcto get a drink at 12 ish but the bar was closed

literally outside the hotel for any essentials and we also enjoyed a two course meal as part of room service

limited 'comfy' seats in the bar but it wasn't really an issue as it was quiet when we visited.

early check in

door while i was still inside telling me that i have to check out without knowing that i've got late check out

the room was nice and spacious. i liked that you could pay extra for late check out.

night stay, 1st night we were disturbed by the drunk public and bottle banks, plus the laundry collected 6

reception staff very helpful and friendly. late check out was no problem.

lots of options at the mini bar but we're tight

beers, spirits, wine, soft drinks and snacks and you are also equipped with a large tv, sound bar and record

loved the attention to little details, amazing room service, shower beers, beer tap in the room, loved the

maybe being able to chose to have dinner or breakfast included in the price

loved the rooftop bar and the tacos oh the cauliflower wings were amazing.

the lasagne i had from room service was cold and chewy :(

absolutely welcoming , beautiful, clean and well facilitated rooms with fantastic wifi, breakfast extremely

excellent breakfast

breakfast was lovely too

to pay 10 for an early check in as we arrived at 2pm

the breakfast was fantastic and staff really helpful and friendly.

also loved late check out times and

nice rooms and a comfortable bed. nice swimming pool

wifi very

pool was run by a private spa people had paid for a spa day and there was kids from the hotel running about and

the lady checking us in told us about the membership so we got a complimentary early check in and late check

when we went to order room service there was a very limited selection.

great location, more space of room, staff and room service

i really have to mention something i would say i noticed there was no laundry bags in the room

the bed was comfortable, the wifi worked and the room was quiet (except the aircon)

room was above average for the price 35, tv, wifi, en suite bedroom, double bed, clean sheets

the bathroom was vile and leaked, it was noises with young kids running up and down the place

i was over for a united game with kids

wifi was not operational

plenty of free parking and about 10 minutes to walk to the weaste tram into manchester hot showers tv with

the room was lovely, and the gym was awesome - wish i could have stayed there for hours

than it was but it wasn t a smooth operation like the rest of the experience (reception, bar, room service

more sugar in your rooms to save calling room service, i like plenty of sugar in my cuppa, otherwise an excellent

english breakfast was a luke warm, paid for a late check out and had the maid waking us two

fantastic location in manchester, beautiful hotel, amazing room service

gym to small, not very good facility at the bar area. should be nore cozy.

love the bar area, rooms lovely and breakfast good too. plush but without costing too much!

wifi was excellent

perfect location (everything in walking distance and great access to public transport), equipment gym, very

were outstanding traveled for for the night with my kids and my niece , about 9pm my car broke down this was

free wifi

wifi was hard to find or to keep connected. hair dryer would've been useful on a cold morning.

staff room was loverly and very central to shops bars restaurants xx the bar downstairs is

the wifi kept dropped out but it was 70% reliable

went into the bar waiting for check in and had a few pints with the owner and locals

spacious suite, good for a family with kids, friendly staff, best location

atmosphere in the bar was great upon arrival, comforting and good service! really nice food too!

was very clean, our room was exactly as you see it on the website, we asked for an early check in and we got

our room was big enough (we were staying with kids and it was just perfect) clean& with all we needed for our

that meant when our kids were sleeping, we could have a drink ud83cudf77 talk, and relax :) the large window

the staff did the best they could offered me a late check out however at 9am work started on the room above

that there was a laundry service but this was not correct and no washing machines on site

convenient, price was good, early check in and late check out.

really good stay, breakfast has improved. have booked again for easter sunday

i also liked the option of not having housekeeping for 2 nights of our stay to save on laundry and cleaning

lovely room, little kitchen

the room is spacious and has mini kitchenette and laundry (perfect for long stay

kitchen fully fitted and functional

com, we were shocked at this charge as there are many pet friendly hotels in manchester that we have stayed in

the cozy bar area & the cafe for breakfast in the morning is fantastic

i liked that it was possible to use the gym 24/7

my wife ordered a chicken and the portion was so small - looked like it was from the kids menu, not really

food was amazing from the breakfast to the room service

im guessing maybe the room service people possibly just forgot to come back with those items

were lovely,when we arrived back around 1am the bar was closed but the young man behind reception asked what we

great waterfall shower, location and easy entry and quick wifi for all your slutty grindr needs

didn't work, due to somebody stealing the cable from the tv, plus wifi was down in room, but did get offered a

the room was comfortable and clean with good wifi for working

good wifi and tv

the wifi wasn t very good

check in service, room service.

small gym with limited facilities; room service was poor (even though i left a note on the door requesting

thought that the drinks at the bar were very expensive compared to any other hotel i ve stayed in manchester

location early check in late check out breakfast bar/restaurant

had agreed with receptionist who was nice and professional to pay extra for late check out but later her

we even ordered room service which i found thr price of the food reasonable for what we got and it tasted great

happy to give us late check out and able to store our luggage for collection later in the day

they accommodated my requests of a late check out and a specific room i saw and was more than helpful with

cold breakfast

wasn t a change area for the gym that could be used prior to check in - but otherwise still excellent

we didn’t use the extra room at all, as it was not connected, and i couldn’t leave my kids alone

00pm for an early check in

wifi didn't work for me

the bed was large and comfortable, the kitchen was well equipped, we even used the washer-dryer, excellent

because kids had the twin room they ended up with a much bigger bedroom than the parents and had an ensuite

very friendly staff with a really well stocked bar - bed was insanely comfortable!

the wifi is very good

very good stay for 3 days in manchester, have a good kitchen with cleaning machine

kids loved the socks

perfect location, room was insane, kitchen, living room and a stunning bedroom with a great view over canal

wifi available and if there was it wasn't pointed out to us

comfortable, clean and option for late check out - will be visiting again for sure.

so clean and welcoming. helped with early check in due to circumstances. very accommodating

is awful in the rooms and staff were quite passive aggressive when trying to arrange late check out/an extra

the staff were a little standoffish at times, and communication around a late check out was mentioned to the

staff were friendly and welcoming, and looked after our group and kids

had to wait for certain breakfast stuff to be cooked as some were empty

great as we were going to a gig at the arena nearby as part of our romantic weekend away from the kids

excellent breakfast clean room large shower free wifi

,lovely hotel , breakfast so many different choices,staff are so nice central location,small bar also would

i was able to have early check in for a 10 fee

located, helpful and friendly staff, allowed an early check in at 1pm

free wifi

problem with door keys, weak wifi internet, no laundry service

a bit of a refurb , my room a little bit noisy due to laundry but did not spoil the stay

the staff were so helpful with any problems, the room service was lovely the food was fabulous (from the

good wifi and facilities

wifi was quite patchy- we had a few challenges with getting on it, and using the qr code to order room service

lots of lovely touches including complimentary breakfast dropped off at the room

a full english breakfast would have been good to offer rather than just continental

unique bar set up and brings a good atmosphere for people of all ages, easy access and good size rooms

comfortable bed and good breakfast

free wifi good

room was next to a laundry/store room

hotel was not ready for early check in when we arrived

perhaps the gym was a bit underwhelming with 2 cardio machines out of order

nice gym

very nice rooms and a bonus with the balcony looking out to the cricket ground. secure parking.

restaurant for breakfast was top tier and gym facilities were good considering it s a hotel

we liked the parking, the location, the laundry facilities, the photo facilities.

also, when we checked into our room at 3pm there were piles and piles of laundry in the corridor

everything was perfect except the room service was a little busy.

maybe more options on the menu, nothing bad to say. fantastic that kids can eat for free

but it was about early check in and late check out, which they took care of in person, free of charge

room service excellent

clean, modern and new, access to the gym, a bar and restraint, close to the centre with shops and places to eat

there was also a small piece of glass under one of the beds that one of my kids found but i can see how this

been charged £30 for a late check out fee that i didn’t request

gym equipments are a bit old.

location and the late check out option

pet friendly, clean and good location. good value for money.

fortunately when i told the hotel, they gave me a complimentary late check out time of 1pm to let me get some

i was offered a late check out for the inconvenience

room, but they did place me in a higher, bigger, twin room with better views and gave me a free late check out

in was quick and easy and i really enjoyed the option of late check out however i wish it was a little later

great location quirky fab room and bar staff excellent

we had room service for the evening meal ; the food

we couldn t work out how to order room service

staff accommodated us with an early check in which was once again requested in advance

small room, very small bed, soft pillows, despite being a pet-friendly hotel, there was no option to eat at the

central location, lovely bar and outdoor seating to sit in the sun

location, room was very spacious and staff accommodated our early check in

no room service, but tick shop in room great idea

the receptionist added late check out for free when we asked (should have been an additional 10 per hour) (

also we were on the second floor and there was a lot of noise pollution from the bar downstairs and from outside

also wanted to charge an early check in fee although our room was ready

tried for an hour to get room service with no success.

great customer service, facilitated early check in which was much appreciated

a cleaner who we made contact with confirmed she had been in the room to replace laundry bags

limited kids option in the restaurant

the breakfast was nice as my kids enjoyed making their own waffles

complimentary late check out by an hour and then £10 every hour after, the guy at the desk explaining it was

staff very friendly and welcoming the service is on point and fast, the wifi was free and fast!,

bar staff werent the friendliest and the queue for the bar went so slow i stood in line for 20 mins

clean room, very good value for money, amazing breakfast

room was well equipped added extras were a lovely touch , prosecco and nibbles in the bar and cookies and milk

great hotel in an ideal location! breakfast was delicious and very generous

room service was wonderful

wifi was a little slow, otherwise the stay was brilliant

for example, not enough space to dine in for breakfast

i requested a late check out and they were very accommodating

till nearly 2 o'clock, then the staff decided to make loads of noise in the hall way taking the laundry bags

excellent bar downstairs

is very basic but they do some lovely breakfast options on the bar menu you can pay

no wifi

was exceptional , took our bags to store, managed an early check in

the staff were brilliant as well, fast & early check in & i was in my room within 5 minutes of entering the

the bedroom was fairly clean with amenities including a tv, free wifi, and tea/coffee

comfort of the bed , the bar was very nice ,and 12pm checkout is great

my boyfriend and my parents stayed here to watch peter kay on saturday 10th january

bar entrance (main entry) closes, staff live on site if you need anything overnight and there is wifi available

obliged with an early check in because our room happened to be ready

he couldn't do enough for us, and even had drinks from the downstairs bar brought up to our room whilst we were

near to manchester piccadilly station, 5 mins walk, clean and tidy, staff very friendly, nice bar for relaxing

check in at the bar was easy and the room we were led to was basic but exceedingly clean and cozy, with a cute

very convenient for train station and shopping. lovely staff, nice bar food was very good

reception and bar area, very friendly and helpful staff in reception

everything was great apart from gym equipment not working properly

gym is really small and breakfast is adequate but nothing to shout about

the hotel states it offers room service, but there was no menu or info for this nor did they pic up the phone

room service staff were polite

the late check out (1200) (+)for the marathon it was a 5 min walk from the finish the hotel had loads on and

if i'd known how great the gym was i would have brought my workout clothes

the gym has great equipment and is clean, the room and especially the bed was very comfortable

missed the breakfast this time, but cannot wait to stay here again in the near future and have the breakfast

i enjoyed being able to relax in the bar - get a drink in a very relaxed environment

above a bar but room was nice and quiet

someone even stepped away from the bar to show us around top-notch hospitality

good the beer is excellent good choice of craft ales room nice and clean and tidy continental breakfast was good

the service was a little slow with the drinks and no communication with the bar seemed to be in place, and the

all staff are very hospitable. rooms are very clean. room service is regular and efficient.

staff were very accommodating with regards to early check in

room carpet flooring. early check in big spacious room

everything especially the daily room service

checking in and out was super easy, they were great with the parking too

wifi worked well

runs a boxing camp with autism and who is deaf, to raise the moral between two heavy events in kids' lives

hotel steak restaurant and bar were also great

* poor wifi coverage to our room (7th floor) - needs wifi extender

room service was efficient and professional and food quality was also excellent

the booking was for my mum and the kids, they loved it. staff were friendly & helpful

keen on the room service food at night

the hotel also has fantastic facilities, including a well-equipped gym, and the overall atmosphere was relaxed

gutted that we couldn t enjoy the spa as it was fully booked

room extremely clean and spacious, great with kids as they had a bit of play space

free laundry machines and dryer, i have nothing negative to say about resident inn

at the time i booked, it stated, pets are allowed on request

i have two kids 10 & 14 and they didn t fit

for train station, city centre, comfy, clean, roomy and great value breakfast with lovely friendly polite

i liked you could take breakfast in your room, helps if traveling with kids