ould upgrade to cisco instead)

the gym equipment was not working, only 1 exercise machine

gym was pretty poor

room has it's own spa bath

prior notification, the room service had been cancelled for 4 days

nice swimming pool for

couldn't do early check in at all

free parking

would be nice if they offered a continental breakfast instead of having to drive for 10 minutes to the nearest restaurant when i stay in a

wifi had severe issue , despite reporting to the front desk , issue wasn t resolved.

i was so happy our suite had laundry- very helpful with a 5 month old

we had everything we needed: the kitchen equipment, the hairdryer, the iron

location is excellent and very good staff.nice and clean room with bonus kitchenette.

was great and with a two year old, having the kitchen and a requested later room cleaning allowed our baby to keep his sleep scgedule

we got a free upgrade, but i think we must have because our room had a separate living room and a kitchen

good location for me. good price. lots of parking space.

facilities to guests; good coffee machine, self adjust ac, spacious bathroom, nice breakfast, nice gym

peaceful for the area it was in. parking was great.

bed, great to have kitchen and laundry facilities

the little kitchen even though we didnt cook food as we were always on the go.

pool needs a little cleaning.

paid parking, non-functioning lamps in the rooms, small gym.

kids love the comfy beds and they also love the pool

i wish the pool has been open.

the staff were friendly and found us an adjoining room for the kids

attached bar to the hotel has some weirdos after 10 so i would stray away from that bar at

hotel - great staff and next to their bar with a beer garden

we loved the food and our waitress at the met bar and grill

there is a bar and restaurant downstairs which was convenient

nice good old placecwith a bar and unique patio

incredibly welcoming and exceptionally attentive even going so far as to tracking down a small bar fridge for our use

the hot tub and pool were lovely

room service during these times and the most amazing view

restaurant pool hottub and gym, big windows in our room

spacious light rooms with nice facilities great restaurant and bar nice pool and gym

we ate at fixin bar and grill, food was excellent ,on the jan15 best burger and fries and chicken and fries

the attached bar and grill were very cosy, good beers and food good for

rent it the room specifically so we could relax enjoy the whirlpool and pool as we had called previously they told us it was open they were approved however with

pool only got sunlight early in the morning and the hot tub was out of order

little breakfast bar with some snacks and coffee and tea was very nice

the renovations to the gym was great

we really enjoy the breakfast and the kids like the pool

is very clean, comfortable bed, very tastefully updated, staff very helpful and friendly, and the breakfast buffet was great

the pool was awesome, and the meal in the morning was exception

we really enjoy the breakfast and the kids like the pool

they did make accommodations to get us early check in which was very nice

kindly thought of, breakfast was wonderful for our family with many choices even gluten free, ev charging, comfortable beds, pretty quiet even though on busy

gym was also great and clean

breakfast is good for a complimentary breakfast

the pool has a real highlight when it was blistering hot and the gym was a bonus

position right on the river, comfortable bed and good quality linen, a well equipped gym with free weights, sauna and spa, and a 24 hour ice machine

little noisy at night with the bar close by, but other than that i have no complaints

not clean rooms and did not advise in advance of this or the closure of the pool

there were several good quality eating places: restaurants cafes and bar only steps away, the sky train and cinema were a 5 minute walk

ask for room facing away from quay, as the bar facing east-side of hotel have loud live music

pool, staff and location

the suit includes kitchen with all necessary utensils

met our needs perfectly. separate bedroom, large bathroom and convenient kitchen supplies.

pool, access to skytrain, room size, early check in

property is in a good location, has a large gym so workout in, an outdoor pool and hot tub and a restaurant on site

buffet breakfast was very good. having the kitchen was helpful

laundry room with everything available via vending machine

lived in this hotel with our kids for 8 days, and everything was great

laundry machines available if needed

convenient location, good breakfast. efficient and helpful staff.

no pool

i needed to park a truck and trailer and it was hassle free allowing me to occupy

not sure if it’s because i booked with a discount, but i was given a room right next to the laundry room, which was very loud throughout the day and night 11:00 pm the washing machine was

fitness centre is quite good staff are nice

great and quiet location. friendly staff. fully packed mini-kitchen.

the buffett breakfast and pool made things so easy for travel with the whole family

that we were able to get our full workouts in every morning and we loved the rooftop lap pool

the location the pool/hot tub the bed in the room

gym facilities adequate for a great workout

parking, good location, restaurants nearby. room spacious and clean. pool simple, clean.

gym plus laundry in the facility too

appreciate that they have been accommodating with our request for early check in especially that our child was sick

gym temp was hot with laundry dryers in the gym

location close to public transport stops and groceries shops. guests laundry, fitness.

comfy bed and pillows. good breakfast. excellent location. lots of stores across the street.

the swimming pool and hot tub were very relaxing

the pool and hot tub were very nice

beds where comfy loved the pool!

and my teenager wanted a place with a pool

room was clean, breakfast was quite nice if you have time to prepare the hot items yourself.

gym room was cold

gym , elevator was down due to renovations

they also have a laundry room onsite and my card didn't work to get in the door, and donna let me in 3 times to

cons: the first floor is being renovated, so no pool or sauna, no gym, no breakfast

hotel that really needs a renovation the swimming pool and the spa are located in the parking lot

i liked the self-sufficiency that comes with the kitchenette and private entrance

pictures should tell all , the kitchen should have been finished being demo'd , what a mess , electrical wires hanging out of the

there is no shared kitchen

room had a kitchenette so was convenient

toilet wasn’t working, towels had stains and strands of hair on them, no tea towel in kitchen, lighting in lounge wasn’t great, no aircon

for me it was a perfect stay…wish the tiki bar had been open but that’s just timing.

and if you are lucky yiu will be there when the the fabulous tiki bar is open

lobby was a bit dirty however keep in mind that there are shows in the bar downstairs from the accomidations and i think they were still cleaning up from the punk show

the restaurant and bar weren't open.

unfortunate the tiki bar was closed for renos, but probably worked out as we were above it so could have been noisy

the pool and sauna

location,breakfast

great breakfast - omelet, baked beans, sausages and hash browns!

clean. friendly staff. cost was reasonable. free parking. good breakfast

breakfast had gf options. very grateful i could eat breakfast there to suit my diet.

room smelled like a pool, it was that clean and smelled fresh

area has quite a lot of homeless people around, and this makes walking in the street with little kids an unpleasant experience

also we really appreciated the early check in

i was with my kids on vacation so we wanted to sleep, but any flexibility after 11am was given by the staff

early check in was great, breakfast was ok as well

walls, was very loud in other rooms/in the hallways - kids running and yelling, someone playing the same song on guitar 50 times in a row at 8am

a meal in the bar and breakfast next day, ordered a starter and main course, they forgot the starter

room was the perfect size for our group of 4 (2 adults and 2 kids)

location was great. room service provided was excellent as well.

d to take our drinks and sit in the lobby)

room service was poor

location is superb. appreciated consideration for early check-in and late check out.

no free wifi. no free breakfast.

the cost for a late check out. we asked for 5 hours cost 400 canadian?

very accommodating regarding early check in, late check out and baggage hold

late night room service options.

gave us an upgrade, early check in and late checkout

waits and overcrowded elevators with college kids partying all day and night

the wifi was weak and unreliable

with a restaurant attached, room service

easy to store bags after check out, lovely bar past the lobby to chill out in with friendly staff, the beds were really comfortable and the

we loved that there was a kitchen so that we could make food and save money that way

gym was inadequate.

great roof top space and kitchen facilities

we were allowed in earlier and also had a late check out, which was very nice and helpful

clean, comfortable rooms. free access to the ywca gym 10 minutes walk away.

they had a great workout room, hot tub, and laundry room

breakfast was great

expensive limited parking, no pool, and their jacuzzi was under maintenance.

enjoyed the pool

wonderful breakfast loved the free laundry too.

incredible place, so trendy, the lobby has the best decor, nice areas, excellent room service.

excellent room service

ablusions were aesop and mini bar used had great local gin.

the hotel staff had exceptional customer service and the room service food was so delicious we ordered it 3 times during our 4 night stay

xed up a room service order), didn't have a mini bar.

the pool and hot tub were a perfect way to relax

was so welcoming and accommodating, from the early check in request, to front desk and even the bellman getting our elevator

everything and the laundry facilities were a good bonusgreat setup

the location, the pool, the wifi, the spacious room & the staff

location, guest laundry, comfy beds, cleanliness and the special chocolate treats each night

we had room service and it was excellent, as was the cooked to order

the complimentary full breakfast was great; enjoyed the quality food and service in a lovely dining room

i ordered some room service and the food was far too salty, almost inedible.

the breakfast was delicious and had good variety

very good room service; good food and prompt service.

room service and the food at the restaurants was excellent

room service was great, food was delicious

od, live music, pool,

spa was excellent

th bikes) for the kids

guest self serve laundry a real bonus

i liked that laundry facilities are free, even the soap.

there, just about everything in downtown vancouver is close by: - next door is the kingstons own bar and grill

enjoy their adjacent pub with excellent atmosphere, quality beers, and good bar food-especially liked the ‘fish and chips’

caught up on washing in hotel’s laundry room

great location and facility. my kids really enjoyed the pool area

location, close to costco, roger's arena, the para casino, 6 blocks from skytrain to airport and granville street

no room service

the treasure chest was a delight for the kids and a very nice touch

have been put in rooms with a queen bed , as we came as couples, room service would have been nice but didn't know the restaurant wasn't open

poor wifi

wonderful stay with my kids there. staffs were very friendly and helpful

bar staff were great

we needed one and called the room service , they brought a very thin blanket

told when i checked in that they were short staffed so there would be no room service which is fine but the room should have been properly stocked with essentials to

girl providing cleaning and room service was pleasant and funny.

for its size, it offers a lot of services like a 24 hour bar/restaurant, gym

only stayed for one night, got late check out, although needed to pay

well kept, excellent selection of art, excellent and non-crowded pool and gym

bed is comfy, wifi

very friendly staff! laundry service 7 days a week.

the pool needs to vacum and pool wall s need to be clean tiles also.

it was easter weekend so lots of kids in the pool

location prices were affordable & gave an early check in so we dint need to carry luggage around ud83dude00 ud83dudc4d stayed an extra day in

the gym and pool were great and also the staff were very friendly and helpful

has pool and gym

attentive staff. good gym/pool. central location.

gym and outdoor swimming pool are very nice

hotel has incredible amenities, including a sauna, pool, gym and hot tub

hotel has incredible amenities, including a sauna, pool, gym and hot tub

best location in vancouver. a fantastic restaurant and cocktail bar attached

didn’t sleep second night due to bar patrons outside/downstairs

site restaurant, sports bar and cold beer and wine store

were going to the early 1pm canucks game and had requested early check in if possible

we also had drinks in the on site sports bar which was

accommodating, directing us to the shopping centre personally and delivering our early breakfast room service order early so that we had ample time to prepare at our leisure

we enjoyed the swimming pool, gym, and sauna

good location excellent laundry bottle of water

no guest laundry which is not helpful for overnight guests

kids always looking forward to go the pool after a long day outside strolling around the city

the pool was nice for the kids. clean hotel. good location.

were great, really helped us out with an early check in after a long flight

the room space can be bigger for a family with two kids.

no bar except within restaurant

kids room had 2 queen beds - they were happy

the gym equipment was quite limited, which was disappointing

looked at spa prices and breakfast prices and decided to go else where

the dining and bar were phenomenal with a classic vibe, nice layout and decor, excellent staff and menu

decor of the lobby, bar and rooms

the whole spa experience was amazing! definetly, would go again!

gym was spacious considering the hotel size

were not given info about any spa facilities or breakfast available in the hotel

great bar / restaurant

more room service options. small boutique restaurant next to hotel services the guests.

was spot on, great room & facilities, staff superb & very willing, restaurant & bar fabulous

breakfast are also very

the breakfast services were a bit slow due to short of staff i thought

t over the top). very attentive staff the gym

surprise in her room: a dish of chocolate covered strawberries and 2 glasses with a note to call room service for a free bottle of wine

the room was stylish and understated

the bar with the complimentary drinks was a great shout and we stayed for food and cocktails

and exactly as advertised amazing kind and helpful staff great bar and restaurant on site very clean rooms great location quiet and relaxing will definitely

location and loved the complementary drinks at the bar and that they provide things upon request like toothpaste, combs, etc if you forgot them

arrived early and were offered early check in and they also upgrade our room for free

the location the room the bathroom, very nice, with a shower like a swimming pool

the wifi didn t work well in the gym.

doors so loud), laundry, restaurant

are very friendly and made us feel just at home breakfast was very good and couldn't fault it one bit

poor wifi connection

kids breakfast should be free with a paying adult

we enjoyed the happy hour in the bar area and our server was so friendly we really thought all of the employees at sutton place

i loved the vida spa

the receptionist was also so nice as to give us the wifi password

accommodated our early check in request graciously

gym was great and wish we'd had more time to use the pool

spa bath

suite was spacious , immaculate and comfortable . friendly staff . brilliant room service.

location was excellent. it was very clean. good restaurants. nice pool and gym.

the food at the bar was fantastic and the interior with the fireplace relaxing and quiet

i loved the location, the staff, the room was amazing and the gym was great too!

the lovely pool and hot tub area also has an outdoor area if you want to lay in the sun

some fromt desk are not very welcoming but overall would stay here again esp w kids

my two kids thought the pull out bed in the living room was very comfy

the extra space of having a 2 bedroom suite and the kitchen was great

gym needs an update

paper towels in the kitchen a more knowledgeable concierge

the gym could be better equipped

and spacious centrally located water bottles given everyday large fridge/freezer, lots of kitchen amenities perfect for a solo traveller or even a

we literally had a small apartment…bed/bath, kitchen, dining, living room

lots of laundry

it was fine it would have been nice if there was a pool for the kids to enjoy in the evening

balcony, room service. new room decoration was great.

ordered through room service was delicious and all staff that we dealt with were very friendly and accommodating

with kids might be a injury hazard

the kids did not feel safe going out in the evening

my kids went to the receptionist and informed about the rat

my kids went to the receptionist and informed about the rat

breakfast waitress was very friendly. great that kids are free.

dirty outside the hotel and not a place to walk around at night with kids you see people openly doing drugs in front of you and witnessing

pool was great for older kids, there is not a real

could have used a self service laundry.

big rooms, and comfy beds. spotlessly clean. pool, spa and sauna an added bonus. great location

pool, steam room, jacuzzi and gym to ourselves almost every day - all clean and well kept

cleanliness, location, pool, staff

room, excellent location (close to supermarket, cafes, shops, metro, sea), gym and pool available, has microwave and water fountain for

swimming pool and gym

there are good wifi, air conditioner, and tv as well

we were able to get an early check in

they have an initiative to cut down on laundry

wifi outside the bedroom was not very good

wifi didn't work for me

expensive parking swimming pool no features for kids

thought for some reason breakfast was included with my staff

very friendly staff and accommodating early check in for medical reasons

i decided to just stay in that room since i would have to pack and move with my kids

free wifi, was quiet, cheap drinks at the bar next door.

breakfast, bathroom tub and sink were not the cleanest, beds were fine, some guest had laundry clunking in dryer at 6:35 in the morning, a little early perhaps

from the bar was heard in our 2nd floor room

easy, fairly priced laundry on site

clean, quiet room, late check out option, very helpful and friendly staff - graham was so welcoming