pool not open due to virus. did not know till arriving. disappointed.

to be very busy with young families seemingly there for a hockey tournament perhaps, room quiet, breakfast offered generous

breakfast was lovely. decor was nice.

great location. very clean. kids loved the pool. great breakfast. plan on coming back.

only thing we weren't keen on was breakfast but even then there was always something like toast that you could

was awesome with our room, pool parking

was awesome with our room, pool parking

the pool was clean and warm

although i enjoy the gym being open 24/7 it could use a facelift.

out kids love the pool, while moms love its proximity to the outlet mall

the pool and location

pool could be a bit more shallow to allow younger children to play in it without assistance

friendly staff, very clean room and beautiful pool, outdoor area to hang out, the location was excellent, right beside shopping mall and bass pro

the room was amazing, and the gym was great!

it’s close to the afghan mills mall awesome pool to relax after a old day of shopping

hotel is simply incredible: the facility, the gym, pool, staff, room - i mean literally everything

the pool was closed. choose this hotel to have pool for the kids.

from the free breakfast and coffee available all day, to having a gym and a pool on site, this hotel is perfect

hotel reception late check out free parking complementary breakfast

but when all the parents are busy in lobby getting wasted no one paying attention to what their kids are doing

enjoyed the breakfast and the bar area was nice to have a cocktail with my husband at night

the breakfast staff, irene and thaddeus, were amazing. the spa was excellent.

my kids were even grossed out by the pool

large comfortable rooms, the onsite bar and restaurant were handy

staff downstairs at the front desk and bar are incredibly fast and friendly.

excellent wifi for a friday night and the gym was great

customer service, free parking and cleanliness

no pool and variety in breakfast for kids like pancakes

free wifi and free parking

of 5, 3 kids, booked before our day at ripleys

the pool is a little cold

breakfast was available at in-house restaurant-food and staff amazing pool and hot tub very

the pool was filthy and the hot tub did not work, it just ran hot water.

the next door was smoking and went thru to our room i have small kids and having hard time breathing because of the smell

didn’t get to use the pool but looked great

nice staff and clean nice rooms, small workout facilities and a nice pool

the breakfast could've been better. hot food is always better.

location was excellent breakfast was great

kids walked out of the pool area into the lobby and elevator dripping water so the floor was often

i booked there was no indication that the pool and gym were not available or working

breakfast was good, there were plenty of items and they were filled quickly when it ran out

the free breakfast is lacking

the staff was very friendly and helpful, plenty of parking, excellent high-speed internet

the breakfast was good. dinners were very good. staff very friendly and efficient.

centrally located nice restaurant lovely server in bar area room clean and comfortable

no t enough handy cap parking

the hotel also offers a gym and laundry facilities

the hotel also offers a gym and laundry facilities

parking area a little concerning, dark in areas and people hanging out in parking area

really like how well the room service organizes our stuff while they make the bed

had everything we needed, including a laundry facility for guest use, always a plus when travelling for longer periods

kitchen and bar should close late or even 24hours service should be available

room service, dirty room, bedsheets were with stains when we check-in. broken chair in the room

easy on and off the highway free parking

i called the front desk to ask about room service

the pool wasn t finished for use!

to clean room a few times better early and late check out rates need to accommodate guests who have international schedules and need flexible

the casino was lively and fun, and we loved spending time at the pool and relaxing in the spa

was beautiful and parking was easy in the security controlled covered parking structure

of been better at giving service when calling front desk for room service or even when calling room service was barely

i really appreciate the shuttle service

excellent & helpful staff, shuttle very prompt & courteous, rooms were very q1uiet.

hotel is located near the airport and has a shuttle to airport the shuttle is flexible and arrives on

free shuttle which arrived quickly

very comfortable quiet room. would definitely stay again. free shuttle to and from airport.

the shuttle bus is limited to a period of time of the day.

clean room and a good price for room, free shuttle service, good price for parking for an extended time

excellent location to airport and good breakfast

comfy bed, and it was pretty quiet. free shuttle to the airport is a bonus

there was a well equipped gym and business centre

shuttle service to and from the airport

it’s everything you need for an airport hotel when you’re travelling with kids

have a 24hr swimming pool, warm water jacuzziand gym room

we were unable to dine in the restaurant and had to get room service

very attentive staff, easy check in and out, 24hr pool access and free shuttles to airport

excellent hotel , loved the large room , high floor and kitchen - bright - super comfortable beds

wished me a happy birthday and offered my kids complimentary birthday snack from the snack bar

to airport with shuttle every 30 minutes, exceptional free breakfast, rooms are large with kitchenette and full

bar and restaurant prices are a bit steep for what you get

property was clean and the rooms where large and well finished the gym and pool where very good to

the gym,, that i used , was well set up, bright and clean

very easy to walk to the shuttle train

close to airport and used the gym hotel allowed us to check out at 2pm

good gym

proximity to the airport, easy train shuttle to terminal 1 and 3 this is probably my favourite alt location yet because of their set up

small swimming pool.

shuttle bus that goes to the airport and back every 30mins the friendly staff most esp lorna and

the spa and the swimming pool was relaxing! the bed was also really fun for us!

the room smelled clean - like fresh laundry

there was gym in the hotel

checking in and out was easy. bed was comfortable. no breakfast because of covid

location was very convenient, and the staff very clearly wanted to ensure a good stay

as a guest why pay for parking? why is there an early check in fee?

room service was efficient and safe and the breakfast was really

location to the airport, great beds, wifi, and shower

the breakfast is great

the common areas such as laundry, pool, and breakfast area were fine too

the pool was open from 6am until 10pm and likewise the gym

shuttle service early check in

good breakfast

en until 1am

highly advantageous for those arriving extremely late at night and simply needed a bed to sleep

the staff went out of their way to ensure our two young kids were entertained and enjoying their stay

convenient to the airport, very helpful staff, food was good, gym also good.

beds are very comfortable. love the pool and fitness centre

like the location and the free shuttle to and from the airport

to yyz shuttle from the airport is free was kinda late so we had to wait breakfast buffet is top notch

location, staff and the swimming pool.

free cocktails at 5, breakfast buffet

wifi wasn't great and it was hard to access walking up from the street but they were such minor

nice bar with a friendly bartender in the lobby

fella at the bar was extremely accomodating

staff amazing, clean room, gym and pool

very good pool and gym, comfortable bedrooms and a shuttle bus from airport.

loved the pool had big windows

free shuttle to and from the airport. i called and they were there to pick me up within 5 mins.

great shuttle service

the location and convenience of shuttle service to the airport with reasonable rates.

the pool was clean, the breakfast buffet was scrumptious

location. shuttle service to airport for early morning flight

hot water, gym and pillows

10 years that didn t include some type of complimentary breakfast also unable to access free wifi

the pool and the gym were fine,the continental breakfast was very good: scramble eggs,bacon,toast,potatoes,coffee or

it's nice that there is a gym and pool, and i appreciated the good selection of food that was available in the lobby

kids running around on all floors 'hockey team i think' someone should have controlled that

poor service and lack wifi

was very accommodating, met all of our expectations beautiful lobby , bar and access to spa and restaurants

it has few restaurants, including a bar that serves food until 12:00am which was very convenient

our whole week in dominican the staff congratulated us on our wedding and asked if we needed any room service for the evening

the spa was closed on sunday and monday limiting a guests option to book an

gym also pretty big

to have free parking cause parkinson's be included but they said that i had to pay and the pool was

wasn't an option to buy movies in your room

pool was great for the kids and there was a nice fitness center!

we loved the gym and the pool, very clean and well maintained.

disposable cutlery, plates and cups at breakfast. that’s a lot of garbage!

one major reason i choose here every time i come to toronto is because of the airport shuttle

breakfast was awesome..the front desk lady was wonderful..so friendly and welcoming

the breakfast was great and the hotel itself is very aesthetically pleasing

breakfast was excellent, room big and clean and very helpful staff.

exercise room is in same room as laundry facilities

maybe more space in the gym

breakfast was pretty bland, but toast and juice was fantastic.

bed was very comfortable, i loved the unique room layout and kitchen which was stocked with dishes & stemware

i like the space and i like that the bedroom was separate from the living room and kitchen.

-front desk seemed a bit overwhelmed by the hockey tournament and the 50 + kids around so i understand but other guests shouldn't have to take a hit

told the front desk about this problem, they sent up to the room, one bar of soap and two sachets of shower gel

room service until after 5pm for dinner only

snd complicated and very poorly labelled and explained and it was not a good situation with kids after a long drive

asked room service for a bottle of water one evening and there were none

location, beautiful lobby, nice pool

only negative thing was the swimming pool

pool area, reasonable price and location

my room pass didn't work when i went back to my room with my daughter from the swimming pool

always a pleasure to stay here. convenient, ckean and a good gym to get the day going!0

breakfast buffet had a great selection

ght off highway 7)

nice big room. hot breakfast included. prompt service. clean. free parking.

pool was great

breakfast was delicious

swimming pool was out of use though, which was a disappointment, but the upgrade made up for it

umm nothing maybe the pool could be bigger

late night shuttle service can be slow. need to call the property earlier to schedule it.

hotel with no bar or food available on pre midnight arrival, not near airport, shuttle impossibly inconvenient,

was in transit so it was a very short stay and i was alone with my two young kids

i like the early check in upon request

late check out extended free parking

room service was prompt, well

there was no room service on new year's day. we had to go out to eat

the complimentary wifi would drop out every now and again.

was no handicap parking close by and i didn't see any even at the back of the hotel; for a wheelchair user it is a

for 3 days stay, i didn t find any negative points but i didn t use the facilities

location,room gym pool towels

gym fully equipped and pool water warm

the pool.

laundry facilities were complimentary

views from the room aren't great it's just the road and other buildings, the pool was nice however maybe they need a bit more chlorine as it tasted a bit like urine, only other

the easy check-in. room service food was good.

, even kids always expect for pancakes ,scrambled eggs etc

moved to a different room during the night with 2 kids and several luggages

no menus for room service and prices don't match website

the room had 2 televisions which was great for us and the kids

the gym was in the basement & lights went out as motion activated

clean, comfy, the kids very happy with 2 tv's in the room!

the pool room was very humid

clean rooms, comfortable bed, reliable wifi

y more than many other hotel pools we have used), and our kids

wifi was a little sketchy at times

clean rooms. quiet. comfy beds. good value. ample parking.

the jacuzzi , swimming pool the continental breakfast and the gym .

the pool, gym and skunk foraging across the road.

wasn't very good for the kids

and helpful check in and bar staff

the gym could be a lot better

spa tub

affordable rate, good wifi, good breakfast, reasonably clean.

staff, nice gym downstairs

pool is very clean and amazing

the pool was closed the gym was closed

has great amenities, indoor pool, laundry room and free wi-fi & free breakfast

the laundry facilities were just what we needed.

pool was great, it was very warm and the room it was in was nice and warm with chairs for anyone

room was a good value with a nice setup, including a full kitchen

complimentary breakfast and coffee

hotel is probably spending hundreds of dollars on cleanliness, toiletries, mattresses, cutlery, gym, pool etc

i ended up having to do laundry during my vacation

the gym could use a few more machines and upgrades

room service should be done on daily basis.

the pool though was closed and looks like is under maintenance, but its ok

also, shuttle bus service was good, and drivers friendly

free wifi, bed & pillow, breakfast, free parking, strategic location.

the room service personnel forgot to give us towels so had to ask it at reception but that s a