pool just needs a little cleaning, but everything else is good and enjoyable

suites - 2 rooms each, comofrtable set-up, nice gym - it's lacking some equipment but you can still do a training

need to have free wifi to your guess

there also way too many kids at the hotel the night we stayed

parking lot is a little bumpy

3 times once housekeeping did not leave any- none on the wall not leaving a spare roll marriotte shuttle blocked

pool was freezing

parking was non existent after a certain hour at night.

parking was hard some times but that's no fault to the hotel

campus is secluded with beautiful outdoor patio & pool; how can you loose in the summer

the pool was very quite dirty

unlocked external door. couldn t get into workout room or pool with card. had to get staff.

microwave in the rooms and hot tub at the pool

we never had the breakfast we paid for in the reservation

excellent breakfast. could have used a refill on the coffee, though.

breakfast needs to be changed. i have two kids and they like to eat different everyday.

inviting lots of parking

free parking

parking

the staff was very pleasant and you couldn't ask for a better breakfast

i only had problems with the wifi, but ahiman, one of the hotel staff, helped me a lot with this

laundry room is too small. they dont give you shampoo and bath shower in bathroom.

bed sheets could be clean. i found a hair! wifi was down

great location and pet friendly ud83dudc4c

the wifi was not strong throughout the stay. the vending machine at the ground

parking lot was packed saturday night

frustrated that there was a charge for wifi.

lovely, comfortable rooms and free shuttle to ravinia.

nice lobby, free parking, good location.

the hotel provided a shuttle to and from the venue

no room service

you had to pay for breakfast

staff at the bar was amazing and we had a great time laughing with him

no valet parking, no bus boy to help with the luggage

valet parking would have been appreciated when i had to walk through the rain from the parking area

no free wifi

the parking

on sight vending and laundry

pet friendly and lots 9f green space for walks

morning staff seemed friendly, the room itself was very clean, there was easy parking access

free wifi & kitchen

i love the mini kitchen and the rooms are the perfect size.

the basic/complimentary wifi service is sluggish.

free wifi & kitchen

laundry

amenities like the gym half worked and the ones that did did not work well

except food right now because of the covid19 but they do supply coffee in the rooms plus for breakfast they give

convenient location, overall nice room and furnishing. easy to stay with pet.

the website claimed parking cost $5 per vehicle but desk manager advised me it was free (thankfully)

the pool was open but i understand that s because of covid-19 other than that everything was great

smoking rooms and 1st floor

had asked for non smoking room

and smoking

no refrigerator. no microwave. smoking.

i booked the non-smoking room however it smelled like smoke

breakfast area plenty of room

the suite and the pool

convenient location, immaculate room, helpful staff, perfect breakfast offering

for breakfast in the morning but overall the service is fast staff are nice an they have a great pool

rooms where clean an just wished they did a better service in the food for breakfast in the morning but overall

breakfast offerings were nice, parking was free and available, room was nice and as expected

there was a swimming pool and workout room, a covered parking area as well as large parking lot

breakfast was the best i've ever had at a best western

i like the room service and the breakfast was delicious

i like the free parking , great wifi, access to pool during the stay.

units, discounts available, family rooms, wifi for a fee, outdoor pool with handicap chair lift, laundry and

the guests are allowed to bring their pets and there is pet waste in the walkways and urine smells overpowering

plenty of parking

laundry on site, restaurants in area that deliver, parking close to rooms, pet friendly and even

the nice lovely rooms that it has i really like how it had a laundry room and a elevator

pet friendly, very good cable tv selection, decent space in the room. good location.

parking lot isn't in the best shape

lots of outside activity. people hanging out in hallway and parking lot.

vending machines, no laundry, coffee in lobby is terrible, beds are very stiff and bathroom is tiny

full parking and have to park around in no parking zone

lighted parking lots

breakfast was so-so. no effort put into it, just go to mcdonalds across the parking lot.

the parking lot was not salted and i slipped on ice

expected hot breakfast or at least more selections

the location and it had good wifi

wifi was not working

breakfast could be better

it takes while to get to downtown and no laundry service

the free shuttle and prompt pick up at ord was so refreshing after a long day of travel.

wifi

breakfast was over too early.

i then called the front desk and they said no so i had to drag my kids out of bed with only fifteen minutes

breakfast was amazing

our room didn t have a laundry bag.

indoor pool is a plus and close to airport even better