pool room was a bit cold during our stay

kids sleeping on the sofa didn t get any duvet only blanket :(

it has a cool factor, nice rooms and bathrooms. breakfast is great too.

less vegetarian options in hot breakfast

very friendly staff and kids loved the pool.

wifi

cleanliness...breakfast...shuttle service

no laundry services or no laundry machines.

ac in gym was not operational

shuttle service ends at 10pm and breakfast starts serving at 6am

being right at the airport. salad from room service was great.

having boarding passes and tsa precheck allowed the kids and i to go airside and look around at will

room service

no shuttle to terminals

the pool closed too early for my kids to use.

in parking lot just waiting around seems like they are trying thg o fin dc s reason to hassle

fix the exit to the parking lot, the pothole can tear the bottom out of your car.

no microwave, no laundry, people trying to open your door

laundry room is ok

the parking lot is big

room service was the best

breakfast offerings were nice, parking was free and available, room was nice and as expected

and gym was closed

breakfast was the best i've ever had at a best western

the parking was limited thankfully it was a slow day

i called room service because tv wasnt working, 3 times and they never came to fix it.

service and a hot breakfast

it has laundry

you had to walk outside to get to the lobby and to breakfast

there was a golf ball size hole in bathroom wall with tissue stuffed in it

free shuttle from airport, clean, good breakfast

there weren't any towels in the pool area, so we grabbed a couple from the gym

many unsupervised kids making noise in halls and stomping on ceilings

bed, cleanliness, pool, gym, breakfast basically everything about our stay

the room was clean, and the beds were very comfortable and the breakfast was good.

shuttle was very helpful as they even arranged for me out off thir operating hours

wifi works fine, close to airport, clean room...

breakfast is good, my dogs were comfortable and accepted and the staff is so wonderful and

wifi was terrible. couldn't connect at all and it impeded my work

and wifi in the room was poor abd was not connecting

staff, great location, great pricing, and pet friendly

wifi was not always available

the parking

pet friendly and lots 9f green space for walks

asked for late check out and was denied

seemed to have rooms either side of ours, they seemed to think it was appropriate to let their kids run around

was that our neighbor the second night smoked heavily and you could smell it a bit in our non smoking room

they do allow pets

laundry room door needed a key to enter, unlike the hotel in hoffman estates, which doesn't have a

non smoking room smelled of cigarette smoke. it was coming in from the ac unit.

the pool was a little dirty

they are awesome after whole day on the road with kids

lighting was terrible in the roons, there was no hot water in our room, and the place was pet friendly, was not

they are awesome after whole day on the road with kids

there was no daily room service to empty trash.

can outside by the pet area was over flowing

the parking lot needs some work

location and truck parking

the wifi was not strong throughout the stay. the vending machine at the ground

is y'all at pet friendly hotel and when the pet makes a accident the owner or the guest get blamed for it

the front of the hotel is a dead end parking lot

property was clean, breakfast was great, staff was friendly!!

we had a second floor room, it was quiet, and clean. the breakfast was nice.

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

clean, quiet, good location, plenty of parking.

first room looked like it got skipped in cleaning. not enough parking.

$100 pet fee after check out that was added on because our son stopped by with his dog for 15 minutes

would be nice if pool was open 24 hrs like the gym

breakfast was the worst part there was nothing for us to eat at all not even for kids no cereal nothing, i paid

staff, quiet room, nice bed, everything worked in the room and kitchen, exercise facility was good enough