wifi was not always available

the room was clean, the shower was awesome, parking was easy, and it felt safe there

the parking

location was good and free parking is available. there is also washing machine in the hotel.

pet friendly and lots 9f green space for walks

bed sheets could be clean. i found a hair! wifi was down

dog friendly and no pet fees.

i only had problems with the wifi, but ahiman, one of the hotel staff, helped me a lot with this

wifi was fast, and free

can outside by the pet area was over flowing

* this particular location does not allow the playstation to connect to the wifi

i didn t make it to breakfast

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

the breakfast was very good with a lot of options.

breakfast was excellent

unable to access room service at all

clean, great staff, helpful and shuttle to ravinia

room service cleanliness

parking lot was packed saturday night

excellent location, really nice gym

extensive gym with a good variety of equipment

convenient parking, comfortable bedding, roomy suites, great food along with secure elevators.

the parking lot is huge

parking lot is a little bumpy

the breakfast was great and the evening snack was a nice surprise.

the info regarding included breakfast.

breakfast was good

the pool was closed and no notice or reason was given, but no big deal

awkward to get out of the parking lot sometimes

customer service, housekeeping, parking and location!! outstanding!

small gym with not much equipment

one improvement, add a hot tub to pool area

the room was very comfortable - great breakfast and gym.

for breakfast in the morning but overall the service is fast staff are nice an they have a great pool

the suite and the pool

location was close from my event, nice wide parking, room was big enough and clean

parking and the cost of breakfast

bar is also very good and very easy to get to

parking was a bit inconvienent

parking was hard some times but that's no fault to the hotel

breakfast offerings were nice, parking was free and available, room was nice and as expected

the pool is not open

there was a swimming pool and workout room, a covered parking area as well as large parking lot

good tv, hot water works, free breakfast

hotel was super clean we loved our stay and the pool was the kids

bed and wifi was the only decent thing in that place

the gym equipment was nice and new

gym was too hot and the ceiling was too low, so that if you wanted to do a pull-up, you would have

ac in gym was not operational

breakfast

kids running around slamming the door

pool room was a bit cold during our stay

less vegetarian options in hot breakfast

very friendly staff and kids loved the pool.

she got in the pool and was sick literally 5 hours later

the parking is great

parking was limited

the kind staff, lovely breakfast and amazing beauty and history of the hotel

breakfast is nice and i like the dinning room very much

everyone was so friendly. the breakfast was great and the location was perfect.

no valet parking, no bus boy to help with the luggage

was a dance contest that kids were practicing for early in the morning lots of verrrry loud music we've stayed

room service was shockingly bad

loved the heated pool!!!

the golf course balls flying thru the parking lot

pet friendly, very good cable tv selection, decent space in the room. good location.

parking lot isn't in the best shape

lots of outside activity. people hanging out in hallway and parking lot.

vending machines, no laundry, coffee in lobby is terrible, beds are very stiff and bathroom is tiny

full parking and have to park around in no parking zone

a storm knocked out the wifi one day of our stay but staff were very helpful trying to solve this

construction noise, wifi internet down heat was inconsistent

wifi for 3 days

the bar and staff were very personable

the wifi did not work for half of our stay, but that was not the hotel's fault.

nice to be able to walk to flight in morning with kids

laundry facility except some contractor picks up and drops back in 24 hours

quick check out for early flight was great, also having free access for wifi was good.

gym required payment or a membership

we were able to go swimming with kids which was a plus for us

pet friendly

the wifi was tweaking

wifi was very weak.

didn't like that i had to go outside with a pet to have full service done

wifi wasn t so great for the free version

we couldn t use the pool it was closed

liked the view we had i liked the pool area the water wasn t cold at all it was nice and warm the room was

liked that the gym was open so i could use the treadmill

the pool water temperature was way too

the pet smell in the hall way