wifi was not easy to connect to

as we walked threw the door the guy on reception was so friendly, the room was beautiful, the bar had a lovely

plenty of parking space

full of character. pleasant staff. good breakfast. plenty of parking.

several of us stayed over as we had a golf match the following day

gym, quality of food available

were part of your company and make money from instead of someone else benefiting from a great is bar for all

we managed to get a nice early check in

were very modern, clean and comfortable, staff were very helpful and polite and complementary breakfast catered

gym had good seclection of equipment

parking was a pain, we were rudely awaken at 9:30 about the 10:00 o clock check out

wifi was not working. no staff or owner available on the property.

flaky wifi connection, possibly due to large number of restaurant guests using up bandwidth

parking not good and in a rough area

cheap, location, early check in, clean bedding & room

excellent property, plenty of parking

also i ordered room service and the food came cold

reception , restaurant , bar and breakfast staff were attentive and extremely friendly

2 mugs - my kids like a cup of tea too

love the lounge and bar area and the restaurant is beautiful

the spa section.

i enjoyed my stay just wish the gym was open later and earlier.

had some difficulty ordering room service, took a very long time to get

wifi is terrible they charge which i not good,, ended up using 4gb of my data which charged alot

my room was om the top floor and wifi wasn't good at all

initially there was no wifi (not a big issue and it was restored later that day)

friendly staff at the bar and reception

wifi was poor

the upgraded wifi is sweet

shame the bar closed at 11 pm could have done with a nightcap with friends.

decorated and super facilities although none available due to time restrictions, bar closed before we arrived

the rooms are stylish, comfortable and very high quality, it's easy to find and parking is easy and free

a typical british dinner and, of course, had the best of the drinks, as the hotel have an amazing bar supply

and bar closed at 8pm and was still closed at 7:30am so i had to call main gate guard to let me in and

plenty of parking

i needed the hotel room was perfect had all the things me and the children needed on our trip and room service

fantastic in the present climate rooms excellent clean room service menu good prompt

was excellent and a special shout to to josh the bar manager

access to the pool and gym could have been made clearer

very small gym so i wouldn t recommend for anyone going for that.

wifi kept disconnecting could be an upgrade for a stronger signal required

parking outside room easy access to reception and restaurant freshly prepared food with excellent

bed, clean, room service daily, pub carvery restaurant was excellent food and value

rooms parking, food choice. ground floor twin room .

most of the close parking is vans so spaces are extremely

friendly staff, great size room, good size bathroom, comfortable bed, tv, free wifi, free parking, plenty of

spotless room with a fridge and microwave, free parking, great location very quiet road and helen who checked

quiet, very clean free parking and close to a choice of eating establishments

dont know what happened to the wifi but could not locate it from the options - luckily had my own - even though

the hotel was clean, easy parking and the staff very helpful.

wifi was very slow and room service was only once every 3 days

angela on reception is always friendly and helpful and nicole in the bar is always smiling, friendly and chatty

can add late check out when needed

everything no laundry hard to pay for the accommodation no atmosphere locals telling me not to have any thing

the bar was friendly, with an enjoyable quiz night event going on

it's a great place to have people meet up with you as it has a friendly bar and a comfortable lounge

kitchen staff should follow to collect plates in rooms

- really spacious room - good ligntning - good wifi - good and soft

wifi on first floor not that strong in room 23

we also couldn't get the wifi to work to access youtube

be notified of which room is booked for a long period so they don t disturb us constantly with room

in serious need of a refurb, and no room service or bar during the day

i heard kids gate crashing the premises.

room service staff so bad toilet flashing not work properly

no wifi in room was only downfall

rooms, restaurant, price, parking

i had a vit of work to do and the site's free wifi was much appreciated

they can learn a thing or two from the kitchen staff

no wifi connection in room was a disappointment

the comfy mattresses and pillows, the tasty full english breakfast, lovely helpful staff, easy parking, hot

the staff was good with the kids at the restaurant

the bar and staff aswel as the chef and pizza we ordered

poor wifi in room.

the room was lovely, overlooking the golf course

my pet hate - the shower tray fills with water when you have a shower as the plug is blocked

think this was because it must have been sitting in the kitchen waiting to be served

i didn't have breakfast here but it did look good, i did however have some room service i went for the fish

for room service could have been a little hotter

all staff were amazing, food lovely and the gym was fantastic!!

the gym is small but well maintained

price location shower breakfast

no marmalade at breakfast, butter was runny.

wifi did not work for me

buffet breakfast was good value and tasty and filled us up

price is high and the wifi is free for only 24 hours

well equipped gym and wine was reasonably priced at the bar

breakfast was excellent, it is clean and staff are very helpful

bar does not sell any snacks, came back to the hotel after an evening out and didn t have even a

great bar and cog restaurant

reception area and bar were very nice and welcoming

little personal touch of putting rose petals around the room was a lovely surprise for our anniversary

wifi was poor

easy access. good parking. helpful reception and good facilities

the pool and jacuzzi was lovely , feel so rejuvenated after our night away, thankyou for a great stay

we love the swimming pool, sauna and steam room and are yet to try out the gym

value for money, nr the station and park. food take aways 5 min drive. homely hotel.great wifi

wifi, clean sheets and towels, free parking

floor was dirty, covered in pet hair and stains

the homeless people sleeping the the bar area all night. drug deals being done in the car park

carpets, stains, window seal broken, room cold, room service staff not helpful

the restaurant the gym where very good the staff outstanding the swimming pool was awesome the kids loved it we

was in room 114, my neighbours in 112 were very noisy with the tv on loud til midnight and kids loudly shrieking

breakfast was really great-all lovely and fresh

lounge area and hi tech gym

excellent pool and spa

the bar and restaurant staff was spot on

would have preferred buffet breakfast but still lovely

no charge for pet

pet friendly ,iron in room ,staff where nice

breakfast extremely good staff very friendly .

good parking facilities and easy check out in the morning

lovely seating areas in the bar and restaurant

the parking was very limited and not easy to get in

however terrible night sleep as there was a room above us and could here ever movement and kids running about

early check in was accommodated but ideally not worth £15 extra

break feast ,no dog alowd in the restaurant ,pet friendly

kids running around unattended

the hotel didnt have any wifi facilities

room service was extremely delayed due to serving xmas parties and wasn't great when i did get it

wifi worked very well

great location with free secure parking

big clean rooms. great location for golf courses

parking is excellent and the value for money for a sunday night was excellent

10/10 for a work trip . nice secure car park as i had a trailer on

wifi in room really bad , would be great if rooms had a fridge .

they also do offer a laundry service where they did make sure i was ready for a wedding and looking my best

room , with kitchen, very comfortable and quiet, bustling bar with karaoke on a friday, friendly staff, stay

we asked at the bar and she wasn’t sure so text someone to ask but never got back to us

have to go though pub bar area to access rooms but not really a problem

nice room, flapjacks included with coffee, late check out

great, the food was good and the staff were brilliant, there was loads of parking and there are ev chargers

the only small thing was the pool could be warmer.

room service menu has hardly any hot vegetarian options- just the usual vegetarian burger

great value for money with the spa/leisure facilities. breakfast & bar was top class.

bar staff were fantastic

asked staff for recommendations for places to visit for kids at reception on 2 separate occasions

it has its own spa and large swimming pool

the brandon hall and spa hotel, is a hotel where many hotels around the world can take a example of

gym and swimming pool is excellent and the food, omg delicious

ticked all the right boxes: clean room plenty of power sockets fast wifi comfy bed hot shower lovely evening

clean, food was good in the pub loved the fact it was dog friendly if you wanted to bring your pet with you

accommodated our two gigs and cages, excellent food and drink avalible in the pub which was very pet friendly

pet friendly facilities at this hotel are excellent

2nd time stay at this hotel before crufts food is good clean room comfy beds and very pet friendly my 2 king

lovely clean rooms and convenient for food .. and pet friendly

the bed was very cosy, the tv was big enough to watch from the bed and the wifi worked very well

the wifi simply didn t work in the room, the message said move closer .

we were charged twice for meals as the wifi payment worked but didn't register on the main accounts

clean, friendly staff, lovely food, parking for motorcycles ample at the rear

very clean and excellent dinner and breakfast, ample parking.

nice location easy parking. lovely quite peaceful room evening meal good

huge bed, spa bath and outdoor pool

the married couple s reception to get to the room - lots of noise from guests, especially kids running up and

on arrival we had been allocated room 1 directly above reception, the bar, dining room and kitchen

after dinner we asked if we could join the main bar area where they had a live singer

very friendly bar young lady who gave us milk for the fridge in our room

plenty parking

food is great, bar staff friendly and when we stay again, we will try to remember to get a twin room to hopefully

room clean and beautifully decorated, had food in the bar and breakfast in the morning both lovely

we had a lovely evening talking to locals in the bar where we learnt about the history of the area and was

plenty of parking, nice bar and lovely outside garden. inside is old but very clean

wifi connection wasn't very good. the stairs was steep and narrow

friendly, comfortable, clean lovely breakfast, parking.

wifi was a bit patchy, and the shower had very poor water pressure which made hair washing more

wifi struggled a bit on a zoom call, but fine for everyday mobile phone use

staff explained no food as kitchen wasnt operational

there was no food available in the hotel as they did not have any kitchen at all

i then had to find my way out through the kitchen back door

the staff were all lovely and the bar was cheap

parking is sufficient for a work van, the area is safe, staff are friendly

comfortable bed, great, powerful shower, good bar selection

room facilities were good, and the cooked breakfast was excellent

no wifi code and breakfast 7-8

small hotel has lovely decor, is a real ale bar, and is in the old town part of kenilworth, with the castle and

excellent breakfast and very efficient staff

tasty breakfast, well stocked and replenished

pet friendly which is very welcome

ev charger not available and didn t appear to be working for some time

information on parking or pets until booked and arrival at property where informed a 69 one night stay (10pm

the vending machine where you could get anything. 24 hour bar with a really good guinness

the breakfast was very nice, loved the waitress service

also the bar wasn't open on a

couldn't get on to the wifi but only there for one night so didn't bother us.

easy to get to and plenty of safe parking was a bonus

more parking would help, as would a dog bin, but these are very minor criticisms

we got room service which came very quickly and was so delicious

beautifully presented, handy location, amazing spa facilities.

wifi was terrible

the gym and breakfast were fab!

furnished, the beds were incredibly comfortable, the breakfast was excellent, the spa and gym area were great

the gym was disappointing

unfortunately the bar did not provide cocktails - unheard of nowadays!

realised they wavered the parking charge & extended the parking stay as we had requested a late check out

the cooked food was nice and hot, and kids had plenty to choose from

nothing much i didnt like, although there was no mobile or wifi signal in the rooms

room was really good with the separate area for the kids

we were particularly unlucky, as there was a dance competition on, and kids were running around in their pyjamas

5 degrees so we ended up waking our kids and moving

wifi reception in my room good but very very very slow, tended to use iphone option as this was

breakfast was so tasty and i love the late check out it made the stay so relaxing not feeling rushed

room and facilities excellent great gym and spa staff were excellent, breakfast options very

the mall was ok, nothing spectacular. accessing the wifi was unnecessarily intrusive and fiddly.

it so much that we decided to visit again as a new year treat (our first night away without the kids

the room the pool everything was amazing

easy access, great parking, access to gym and spa too. rooms were exceptional too

and room service was excellent

wifi excellent

cheese on the cheeseboard on the one occasion we had room service was pretty horrible

breakfast is not good

the cafe and bar were newly designed and the garden was lovely for an evening drink

comfy beds and clean room. friendly bar area. kids enjoyed the pool.

we did hyrox for the weekend and couldn t be bothered to go nowhere in the evening and ordered room service

slow wifi

ev chargers was very useful. location was great for the nec.

the wifi wasn't great, though didn't matter much.

i thought the pet charge was rather high and having to pay for parking.

the breakfast was lovely. the wifi connection good there is also a very pretty back garden.

wifi could have been better.

the bar was a great place to unwind after a long day

the bar was small but i got what i wanted

staff are super friendly and helpful, facilities are good to help unwind (gym etc)

of attention to detail eg tea/milk in room missing, only one spoon with room service meal and all lights had

lovely pool and room service was prompt and food good

plenty of parking

breakfast have plentiful to eat, sunny side up is perfectly done, kids food available on the table, fresh fruits

the room / bed and wifi were excellent

no room service

gym was a nice bonus and was very quiet

clean, nice location, friendly stuff, gym included.

room service is not open all day so when we arrived at the hotel we did not have anything to eat

the prices at the hotel bar were quite expensive

wifi and the tv had one working channel

parking was easy, access was easy and the room was exceptional for a 3 star rating

on the high street and room service.

no smart tv in the family room, which when staying with kids would have been helpful

us lugging the cases along the road, so it wasn't a big deal, but perhaps they could ask if a parking space is

parking plentiful

good bar for evening, and a good english breakfast

great bar too with lovely meals. very close to mallory park circuit.

wifi was a little slow at times

no room service menu

spa great facility

bath was not clean, mattress was uncomfortable and lots of hair found on bedding unsure if it was pet or human

in the room didn t work so i had to pay 13p per minute to dial the hotel externally to request room service

the paid wifi is poor value for money and only available for use on one device

very good room service every morning, cleaning the rooms and changing the towels.

very helpful and managed to find us an early check in

easy to get to and vetu clean hotel. excellent breakfast.

easy to get to from the nec and international train station ^^ great room service even when we desired privacy

comfortable with good wifi connection

we stayed in a family room, for me and my two kids, and the sofa bed was really big

at desk were accommodating in allowing me to have an early check in and check out which i greatly

we didn't need to use the restaurant or room service

we arrived to an upgrade and petals on the bed, congratulations notes everywhere and when we went for dinner

the breakfast was not very warm our room service in the evening was excellant

can be quite difficult to navigate probably would not recommend the hotel if travelling with kids or a party of

one suitcase less i could well have reached it by train :) staff was great, i ended up adding late check out

for airport is brilliant, nice restaurant with a good meal and good choice, breakfast also very good

very noisy when having dinner, as kids on a bar football machine too close to diners

especially breakfast as it 12 per person and my daughter only wanted a crossant so very exspeensive for that