more parking and stronger wi fi in bedrooms

breakfast was nice and plenty of it and location was ok not far from railway station as we took the

breakfast was good value for

the lady serving behind the bar was very pleased and kept making sure that i was alright during my stay, just

staff always helpful and will assist at all times during your stay facilities available are cafe bar with drinks

a great location, just off the motorway, easy to find, and plenty of free parking the bar area is clean and

easy parking and a very short drive to industrial estates for mobile workers, interviews etc

haven't stayed here before is that it is a working mans club and therefore at the weekend the bar gets very busy

lots of free onsite parking

wifi kept disconnecting then saying the password was wrong

door wasn t too busy and although they warned me it might get noisy because of events in the bar area i couldn

wifi free

wifi speed very slow

and helpful staff, clean and spacious room, bar and restaurant downstairs (which we heard no noise from)

bad thing was even though it was free wifi we couldn't get a signal on any of our mobile phones due to the

bar prices are so very expensive

available in the restaurant one chair in room no privacy - 1st tee was outside bedroom window ev chargers were

wifi and phone signal were terrible.

the swimming pool area was not very clean with a lot of children even under 5s in the jacuzzi

we were there with kids - i was taken in by the colouring table, book area, sweetshop and film nights which is

plenty of parking early check in and decent breakfast with friendly hosts.

requests for no room service on a day that i could sleep in from work, were ignored by the reception

was more than adequate, check in was amazing as we required an early check in and this wasn’t a problem, room

friendly staff, great pub within it, plenty of places to eat nearby and free secure parking

advance to ask if we could leave our car in the car park early in the day to save having trouble parking to

kids playing in the car park climbing on people s cars people smoking pot in the entrance to the

there was free wifi and it was within easy driving distance of the city

there was kids running and jumping and screaming in room above or next door with pare ts yelling at them all

no room service available due to a party. tv in room bit small

considering the likelihood of kids in this room

only complaint would be the cost of the food in the hotel bar for dinner

great facilities and parking

family room booked was actually 2 rooms, so parents away from kids

arrived later ended up being served ahead of us (not great to see especially if you have young kids waiting for

kids swimming time restricted lighting in the room was pretty

the staff/ pro shop the guy that worked there was great nothing was a problem golf courses were great too so

the dog as also allowed in the bar area and there is a path round the golf course you can walk the dog on a

if we was to stay again it'll prob be for longer so we have time to use the facilities and room service etc

all food items were amazing location & parking great, cabs can pull up to the entrance door, no need to wait

wifi very good

clean comfortable rooms , ground floor room right next to bar which was excellent

breakfast busy

pet friendly and close to our venue

good drink excellent breakfast,used this the last 4 years now,only downside is wifi doesn't reach the rooms,but

with a smile and given full explanations upon how the hotel operated re breakfast, deposits, car parking and

great food, free parking, great

poor wifi connection.

bar on match days is brilliant

i had asked for a last minute early check in and staff were really happy to help

needed more kitchen supplies more pots and pan

the room was really nice, a reasonable sized bedroom, good shower room and a small kitchen and seating area

the bed was supremely comfortable and the small kitchen was well-equipped

falt was so clean and nice, kitchen equipment, bathroom etc was greatly organised to make us as comfortable as

phoned for drinks from room service and there was no answer . room was a bit dusty in places

turning up and finding entertainment for the kids on a night time was great

wifi at conference hall

it was very hot in the bar and restaurant.

i ordered room service for 6

stop it raining or offer valet parking! other than that, it s spot on.

spa,pool steam room etc

staff were amazing from the receptionist to room service to breakfast in the morning

accommodated my early check in which was greatly appreciated

poor wifi in the extension not the best breakfast we ve had at fairlawns!

no wifi.

wifi and no fan

cheap and cheerful. there was a dj on sunday night if you felt like dancing ! wifi was ok

of a run down/industrial area, however upon entering the premisis the lady who greeted me at the bar was lovely

staff was really nice, we were allowed an early check in and we were assisted immediately when we reported an

they have me a free upgrade to a superior room and offered room service for my evening meal so i could relax

staff were really nice and helpful, also we made a mistake and thought breakfast was on until 10am, but it

the hotel is very comfortable with the food and wifi good

bigger parking area

breakfast was proper home made and fresh with tea in china cups

wifi was a little hit and miss

staff very friendly but not in the best area, no real options to eat out anywhere else, and their kitchen was

it was nice to have the bar available for breakfast and dinner

about having a breakfast to be advised no it doesn't look like anyone has turned up in the kitchen

very helpful, very clean, looked like it had been refurbished recently, the room was very ample, wifi was good

the staff and room service charge

say this every year, but the breakfast although it is great don't provide much choices for non pork eaters

when i went back to the desk there said there cant do nothing fully booked had late check out 6 times cleaners

easy to find, easy to park, great facilities and lots of freebies for kids!

i had to be picky it would only be that 15 per night pet charge is a bit more expensive than other hotels

some bar noise til closing time as room over but always quiet immediately after closing

helpful staff and owner, super rooms, quiet, peaceful, free parking, good prices, great location, lovely helpful

plenty parking , good size room , very helpful staff.

the bar shuts early

staff at the hotel were amazing very welcoming and cheerful the bar was lively great atmosphere people enjoying

the ability to stream films in the room was great especially when travelling with kids

the room and the staff they were super kind and friendly the room was big enough for my family(my kids always

bar staff great too

the ability to stream films in the room was great especially when travelling with kids

trip i was travelling with my family and the fact that the staff took the time to engage with the kids and make

car parking 5 minutes walk away, options for the gym, swimming and breakfast

the gym was also really good

location, price , good bar in hotel & bars on campus

room service knocked on my door even though i had asked to late check out

incredibly friendly lady at the reception &swimming gym facilities available too

breakfast ok staff pet in reception and kitchen

bar and meals available

staff in reception, bar and dining room were exceptional.

given, everything was lovely and clean, the staff were fabulous, very helpful and friendly, the parking was good

was comfortable,breakfast and free parking was essential,room was as expected and we were allowed to change our

very nice breakfast

bar and restaurant is great too

good location for access to the belfry golf course

added bonus off street parking round the back out of sight, perfect for me as i was on my motorbike

we stayed as a place to go and watch the golf

room service excellent

kids running around late at night

housekeeper knocked twice despite no disturb sign on the door and late check out

= excellent wifi = big thanks to the team for honoring my request to be accommodated on the 19th floor with a

sofa bed in family room was a little uncomfortable for larger kids

kids enjoyed the breakfast menu

brakfast choice, thie kids loved making their own waffles with whiped cream and chocolate sauce and sprinkles

daughter loved the gym

breakfast was wonderful with a good variety and was nice that it accommodated for dietary

comfortable room. good bed. decent wifi. breakfast was good.

lovely clean and spacious with nice bar area and breakfast

we were walking distance from the bull pen which had kids of shopping and food

nice smart comfortable hotel with excellent staff even aloud me an early check in to fit around my meeting in

oo many pre arrival messages which are overwhelming and annoying in

ee signal there not great, but having wifi made up for it

rude in their approach to when we brought food back to hotel as food menu didn’t cater for kids

com both said the hotel could serve breakfast in the room with room service

was excellent, staff were very friendly and allowed early check in for my husband who was on night shift so he

warm cosy rooms and pet friendly

wifi

room next to kitchen ventilation which came on at 6 am

barry and the other bar staff were lovely

lovely room with all needed for a great stay. bar fantastic atmosphere and lovely time.

were moved to another room after the first night because the noise from the kitchen fan disturbed our sleep,

the fact that the hotel doesn't have breakfast.

we stayed in an apartment, so having a little kitchen was a really nice addition

room was lovely, nice and roomy with a great kitchen area

the app that controls the room also didn't really load even when connected to wifi

had issues with wifi which the staff tried to fix but it still wasn't perfect.

early check in available if you purchase room via their own website and key/ room functions all

lounge and kitchenette perfect with a fridge

our room was fab. we upgraded so we had a kitchen and sitting area.

crisps, water, juice, pastries-all you d need for a short stay as well as the well appointed kitchen facilities

kitchen facilities were minimal but useful for short stay

we especially loved the bubble lounge bar which is inside the building

i was also a bit disappointed by the spa but perhaps i didn't read the

was excellent, breakfast was excellent, the bar area downstairs was really good too

we ordered room service a number of times and the food was delicious and delivery was very efficient

it goes without saying that it was so loud and noisy when it came to bedtime and with two young kids it made it

we ordered room service after 10 pm since we arrived late

enough equipment in the gym

i couldn t access the room service from the tv

the gym facility was great and not busy. the room was clean and spacious for two persons.

good food at breakfast

lovely bar and restaurant area and good food

no wifi

to 12 so in the morning, i don't know who to ask or where to go to ask about essential stuff like wifi, food,

no visible free wifi

lots of space to sit in different areas near the bar & outside

the window open, which we had to as the rooms was so warm two of our group decided to stay in the bar area while

room was clean, the free wifi was fast and the bed was comfy

ideal having the bar area downstairs if you are travelling alone and want some space from the room

thought we might hear noise from bar downstairs but we didn't

free wifi

no room service, no cleaning,

the ony channels i could watch was 1 or kids programs all the others were jumping

free wifi only available in public lobby areas

wardrobe up to find a used towel just tossed on the top shelf clearly visible to anyone, so the room service

room service menu could be some better than the one in room.not any choice

wifi was terrible

we were allowed early check in which wasn’t an issue for them to offer

the tv didn't work or the wifi. i was there on business so not good.

i prefer rooms with a view - room 9 has a view of the upstairs bar - but it s just a quibble!

bedroom was lovely,bed comfortable,very clean, tv and wifi worked well

perfect situated in the centre of birmingham good working wifi , with also airco in the room

rose petals was on bed for us with a card which i found lovely

tv and wifi all worked well good

the standard 'leave laundry in bath if replacement necessary' is a

bonus for my fiance was the pillows were feather filled and not synthetic ( a pet hate of his )

location was great, didn't get a chance to use the gym but would've been good

great to have the space separated so the kids can go to bed and we can stay up

also, the hotel bar for an after show night cap

were very clean and equipped with all kitchen utensils, although we didn't cook anything

dining table in same place as the bed and having to go next room to get clothes out of wardrobe bar closed at

very small double room. neglected garden area with laundry piling up outside.

breakfast was excellent and room service was great!

everything is excellent during my stay . good location, friendly staff as well wifi excellent.

have stayed at the hotel previously as it is close to the nec, has plenty of parking and free wifi and a good

the wifi signal was not good from the room we stayed in.

be on the breakfast hall on early. make sure you put on the sign for room service.

got woken up in the middle of the night by the phone - room service dialled wrong number

wifi connected but was so slow was unable to download photos on facebook etc.

be on the breakfast hall on early. make sure you put on the sign for room service.

downfall was some of the cooked foods at breakfast time tasted as though they were yesterdays warmed up

member provided me with an ironing board and iron, and was able to tell me that there were no laundry facilities

centre staff was very nice and helpful the room was clean and tidy bed very comfortable on site parking

car parking good and nice beer garden

member provided me with an ironing board and iron, and was able to tell me that there were no laundry facilities

location, quiet area, clean, tea+coffee, free parking and friendly staff

someone to have used their initiative to ensure there were enough high chairs to babies/young kids staying

beds are very uncomfortable and hard and being picky breakfast was a bit dried up.

very engaging and were very good with the kids

the room was clean with good wifi, tv and heating system

and free wifi throughout the whole stay, nice clean and comfortable for the money, good and enjoyable bar

pounds a night for wifi is expensive

they do offer late check out for 1pm for £10, but lets be realistic, nobody wants to pay just to sleep a little

when i asked about late check out hony was really helpful and

i could have and it's minimum were that they put one towel out for 2 of us and we asked for late check out and

steven on the desk was particularly helpful when i arrived late at night and gave me a late check out which

i had a family in the room next door to me with the kids (understandably as stuck in a hotel room and parents

the bar guy matt was great. welcomed us in to hotel and made out stay welcome !

were hidden pet charges, which doubled the price of the stay

week wifi breakfast nice but not hot

room was pet friendly

the bar could have had a better selection of beers

spotlessly clean and gave me an early check in

there was room service available

late check out time (12 o'clock) overall a very enjoyable stay and i would happily stay here again (+)great

there is a lack of basic facilities such as printer room and laundry (there is a paid laundry service but the

i didn't like kids making noise in middle of night

gym & hotel room

the room was clean, room service was available even for breakfast, shampoo and body wash smell was amazing,

the cleanliness of the gym

early check in was excellent, room was nice and large with good facilities

it would be great to have an option with two single beds for kids in a family room!

convenient suitable accommodation for 2 adults and 1 child sharing a room. excellent breakfast.

wifi

train station - large room size with all the facilities - excellent breakfast - good wifi connection in the

wifi not good

excellent room service

bad to say just prefer them to tell you on the day if you can have a later check in rather than calling in the

wifi signal is weak

the wifi was easy to connect to and quick

we were offered complimentary late check out, we we rudely awoken by a piercingly loud alarm which wasn t a

sad that there was no flexibility on my kids being able to use the pool.

height above ground. great pool

no paddle pool for small kids

kids not being allowed into pool

pool and sauna , wifi great bed comfy

my kids get treated like family

staff very helpful and friendly. excellent bar and food service way into the night.

was a ideal spot to stay close to the canal and utilita check in and out was a breeze comfortable bar area to

bed was not good and it was not comfortable to sleep for kids

location, friendly & helpful staff, early check in

the hotel also has 4 ev charging points available, all of which were free when i charged my car which was

i needed to work no wifi and no working tv to chill out later

bottles of water in the room wifi

wifi

toiletries available, hairdryer, wifi, coffee machine all included was able to leave the car to go off

rooms, staff and 24/7 bar lovely place and right by o2 academy

atmosphere, great gym facility and loved the lounge bar type place wish i had more time to spend there will

hotel has nice decor, 24hr bar, gym and

room service was efficient and food tasty

breakfast was available in the morning, and there was also a gym that is open 24/7

dimple breakfast all cold cereals, toast, yoghurt and ham

breakfast was different to what i expected but it was nice, i enjoyed a nice morning coffee to wake

wifi was down for a long while, could do with being more reliable.

collar place, interesting people at the bar and staff that is quirky in the right way

continental breakfast available

we particularly enjoyed the bar and restaurant at night watching the lights twinkling away

location with fantastic breakfast on the top floor

but on first night was told by gentleman on reception that since covid we haven t offered room service

lots of noise from 25th floor champagne bar & restaurant through the night

location, gym and spa is great, nice breakfast and good value for money overall

staff facilitated early check in location clean breakfast self serving excellent choice

and free early check in at 12:30pm

the hotel seemed quiet, no noisy neighbours, screaming kids etc

the hotel itself has a gym, bar and room service is available for food

i was surprised that room service was on offer (don't see it at hotels these days

at 630pm both mornings they delivered the laundry fir half hour with a tail lift wagon

was checked in early and was perfect for me and the kids

breakfast food didn't include many eggs/meat/protein sources

there was loud talking, banging, rollers from laundry been moved

breakfast was fine i had trouble sleeping and went out for a cuppa and your night security really

weak wifi signal. and not enough irons.

reception was poor and my room was a fair distance from reception so couldn t connect to the wifi

a little bit of a walk to nearest amenities but the hotel had a bar and restaurant

very pleasant staff and professional,very secure and plenty of parking.

i wanted a cheap hotel a short distance from where i was playing golf the next day and the hotel provided that

delicious breakfast specially menu according to satisfied ud83dude0b my kids , healthy, fresh dining

until late at night and a snack menu for any late night munchies, which can be ordered through room service for

i tried many times to call room service to order a snack but the call didn't get answered, this was rather

beds, lovely breakfast and the staff went that extra mile for my wife birthday by upgrading us and a lovely

bed was very comfy, tv was huge and wifi was very good and fast. no issues concerning my stay

hotel was really nice & very quirky, each room was different & the bar downstairs was fantastic with a nice open

lovley hotel short walk from town centre,very clean ,staff welcoming, great breakfast x

great location, free parking. traditional pub

a lot with work and normally hide in my room, but for once felt so comfortable i sat in the bar on my own

the character, friendly staff, comfortable, meals available, full english breakfast and parking

adults, 2 kids, 7 & 9) stayed overnight and were very happy

the kids loved the waffle makers! coffee was good

we paid 201 for 2 nights with breakfast and free wifi

adults, 2 kids, 7 & 9) stayed overnight and were very happy

great breakfast, very good wifi, friendly staff.

good variety of choice for breakfast

good wifi

the vending machine where you could get anything. 24 hour bar with a really good guinness

are a family with 3 small kids who used the hotel to sleep in our way to north wales

lovely, friendly team. from housekeeping to bar staff. well done guys.

plus a lounge, a bar and food available

the bar & restaurant staff were very tentitive and the breakfast choice and quality were great

reception and bar area was nice and relaxed

close to station, wifi

was with my kids and the staff force me to book another room and ipaid 138 that is not fair m really