small parking spaces

and powerful fridge in room location so good next to burger joint and a chicken joint and several bar restaurants

hr reception, easy to find, comfortable, free parking on site, free access to drinks, excellent staff, super

convenient location near main north south route - car parking on site - pet friendly

better choice of food in bar restaurant attached to hotel.

fast wifi connection and friendly staff

the bar restaurant closed at 6pm, so no facilities whatsoever after then

peaceful location and plenty of room around the resort with parking next to the room pool was nice but needs to

nice green area with great swimming pool. good activities for the kids.

the wifi comes and goes but on holiday so that s ok

the apartment was well equipped with kitchen utensils, had a fridge, many kitchen cabinets, a dinner area , a

to access the parking

the staff was super friendly and the gym was well equipped

free underground parking was a big plus, as well as the availability of a gym and a cinema room

apartment had a great kitchen, but i would appreciate it if they would have the basic stuff, like cleaning

no wifi in the room

i had to pay 10 euros extra for the parking , nobody said anything before and also if there was wifi he didn t

noises; - very tidy and proper maintenance; - since i was on the first floor, i could use the wifi, which was

overall, i was very happy with the stay and i love the rooms, large space, clean, wifi and all i can say

i wouldn't recommend this hotel to anyone especially anyone with kids/family

it would also be nice to have free wifi but i guess for the price, you really can't complain

the half night listening of crying kids, could be better insulated

wifi was very fast and reliable

it is become a basic to have mini bar and at least coffee machine , cups and cattle it is not a luxury

no bar or restaurant

no bar or restaurant but facilities nearby

looks old fashioned - no bar - average breakfast and cleanness

helpful staff - good size room - public parking free next to the hotel - there are restaurant, bar and disco

must say that in the room next to ours, a family with kids was checked in and that meant a lot of noise

the wifi is very unstable hence those who travel with work or meeting online will have a big

was perfect, it was big and comfortable for a family with kids and luggage

no nighttime bar option

free shuttle from madrid airport. size of the room. good restaurant. extremely clean and comfy.

location was important due to the airport vicinity and easy access to bar/restaurant

shuttle, check in

ke away breakfast) as it had more than expected: orange juice, sweet snack, cookies, sandwich and fruit

were very pleasant but not everything went to plan (wifi difficult to sign into and no wake up

everything, bath tub, room service

our room was clean and the wifi worked well

was some confusion we had requested early check in and had to wait for at least 3 hours before we were able to

the pet fee was supposed to be 10, they charged

helped with taxi intime and accepted with pet without any issues

vending machine were ok but it would have been better if we could have selected something at the bar olives

not for a kids at all

hotel is pet friendly

near to the airport, nice bedroom and gym

pool water was cold

the bar area is very nice and welcoming

wifi worked well

we had breakfast in the morning and it was great

the anal beads a page away from the club sandwich in the room service menu got a laugh out me.

amazing private swimming pool and sauna, also the bed was extra large a comfy

booked this place because we needed to be close to the airport for a night with a place that had parking

parking

i didn't expect that this is hotel for adults.

delicious breakfast, very spacious room and excellent outdoor pool and gym

room service was very nice & excellent service

very good breakfast

my wife arrives with 3 little kids alone in the night

50mbps wifi up and down

the small bar for breakfast was great, and we also had dinner in the restaurant belonging to the hotel which

wifi is poor in my room

hotel restaurant and bar closed when we arrived at 8:30pm although website said it was open until 1am

wifi was ok

the wifi was not working at all in the room.

unfortunately gym was closed due to the pandemic but that's not the hotels fault.

room service was limited, and the location was tricky to navigate to.

up within 15 minutes, staff were super friendly and helpful when i had trouble connecting to the wifi they fixed

very pleasant, helpful staff staff. lovely clean modern room. free wifi. free airport shuttle.

what an amazing hotel bar staff, lifeguard were amazing and did everything with a smile, unfortunately receptionists

nice clean room and larger than expected wifi very good cafe/restaurant good value and good food carparking good

the wifi needs improvement and breakfast is basic.

i had dinner at the bar for less than 10 euros before tip, and it was really good bot just value but good food

wifi is a bit slow, could have a kettle in the room for making tea.

wifi in room wasn't so great specially evening time , as we know that the evening time is busy time

breakfast was good, just maybe they took a bit of time to replace cups and mugs, also little

were ample parking spaces when we arrived

- nice, clean and modern rooms - lively bar downstairs - fair price - free on-site parking

comfortable beds. no surprises. as expected. available parking.

staff are so helpful and kind, breakfast is very good and at night, a limited menu but the pizzas where very

gym was very good

claim to be pet friendly but then charge 50 euros per pet

was given a 2hr late check out at no extra cost

nice bar for drinks and food

convenient location for transit through madrid, convenient parking. it is possible with a pet.

poor wifi!

i experienced poor wifi connection in the rooms.

low and irrelevant wifi

as having minibar but it was empty and i arrived after room service terminated

breakfast room, and wanted us to stay in the cafeteria (which is super cold, and we had 3 sick kids

plus served from the bar but with very little choice a pity because everything else was great

mattress quality and not being able to put the bar tab or restaurant tab on the room bill

the swimming pool

there was lots of garden areas to walk the dogs around and a lovely looking outdoor pool

the bar closes too early.

the pool was great and the food was good here too

the gym is very equipped and looks awesome

room is fine. gym not good, extremly small. breakfast is ok, but had better in spain

pet fees, we paid 80 euro for the room and were charged another 50 for the dogs

free shuttle from and to the airport, located 200 meters the metro to the city center.

bar not open until 7

, no fridge, parking - extra 10 eur, pet - extra 10 eur, the walls are shaking when the staff is cleaning the

the a/c in the room was noisy and there is no heating in the bathroom. wifi not working properly

pets are not permitted

eur, pet - extra 10 eur, the walls are shaking when the staff is cleaning the room next to yours, wifi needs to

no comfortable bar or lounge to relax in

location is perfect, close to the motorway for overnight stay if passing through and ample safe parking

there was a mini bar but no means of making yourself a hot drink or even complimentary hot drinks at the

also great wifi, comfy bed and free parking

and there was nothing available to eat the cafeteria was closed from 14:00 to 20:00 ditto for room service :-(

proper wifi

with attentive well mannered and english speaking totally helpful front desk the little gym is an absolute plus

wifi seemed not so reliable, at least in the room (didn't try it in the hall) 2

would have been nice if they kept their coffee bar fully staffed in the morning

a beautiful park is a short walk away, an irish bar serving good food across the road, a pet store a short

pet friendly

size of second bedroom for the kids. way too small for two

appreciated the room service

they ask you to leave your email address if you want their 'free' wifi.

parking was available downstairs out of the sun for an additional 6 euros

wifi not working

modern hotel with great staff; hotel bar open until 11pm (and very well priced)

about the hotel only a qr code which i scaned and it gave me information on their hotel in barcelonna

the beautiful young lady in the bar is very patient

efficient air conditioning and wifi, modern / high tech style and very quiet neighbors, also each room has its

) clean linen & towels fast & quick checkin process (all online) wifi

i like the bathroom and the wifi

wifi worked

wifi was very bad.doors slam shut which woke me up every morning.

wifi was frustrating as every other day or so it kept signing me out

no room service before 11 am

location. outdoor rooftop pool

bar and terrace outside looked nice but unfortunately no staff were there

good wifi and bed

the location was lovely. the courtyard bar was a hive of activity. lovely food.

the best part was a lovely bar underneath, great value, nice food & friendly service

the bar was also not open as early as indicated

am) so i had to go elsewhere for breakfast although

location, near to the centre, tasty breakfasts in the bar down, friendly waiters, towels changed every other

wifi with very poor signal

not made aware of breakfast facilities as information in room only detailed room service

bad wifi

good wifi

location in the heart of alcala de henares - wifi signal is good enogh for online filn

we arrived early in the morning just to drop our luggage, but as a room got free, we were allowed to early

location, friendly staff and a great little bar doing snacks (picture) and breakfasts

wifi was inconsistent, mattresses were just ok.

bar is open until 3 p

access to little gym a bit expensive when you do not use the sauna area

phone in room did not work, no drink making facility, no room service, bar closed early on saturday

wifi

fine if you want to eat in the hotel, bar and restaurant looked good, but if you want to eat out the town is

gym was small but was to ourselves so was good

location really friendly and helpful staff excellent food available in hotel and tapas bar nearby

great location, comfortable bed, good shower, good wifi. all good for a 1 night stay

staff were fantastic, the strong wifi, the excellent food in mesa 12 restaurant on site, great beer as well

and we were sleeping right above the bar with people shouting till 2am

the wifi signal in the room was poor.

hotel was so clean and breakfast was awesome

found the pool opening hours a bit short, but appreciate there may be reasons why it can't open earlier or

option for bringing pet dog

great pool in a sunny spot

was no swimming pool.

to the airport, punctuality with shuttlebus, breakfast, stuff so helpful, love to stay

clean, fast wifi, good breakfast, very friendly staffs, comfortable beds, modern bathroom, efficient air

very small pool

would have liked that the sauna was working and the pool area to be available as this year the weather was quite

clean spacious room with 24/hour front desk. gym facilities were ok.

helpful and friendly staff, free games in the lobby, pet-friendly

they give kids a nice little gift when you check in

the breakfast was for only 7

wifi seems not working too well in the room.

it is not possible to convert the double bed to two twins, which is a problem when two kids have to share the

room service every day with

dirty and the furniture is not clean and old no room service at all, the coffee shop open at 10

pool was great kids loved it

there's a great little playplace for kids and lots of green space for them to run around

the free shuttle is quite convenience to come and go to the

was excellent- comfort of the room, nice bathroom facilities, excellent wifi, great location

wifi was free and fast

the room and breakfast was excellent

shuttle to airport is reliable

room was very hot, and wifi wasn t working.

no laundry facilities

size room, wifi was good, clean and comfortable, staff were polite and helpful

the laundry mat was near by

it has good facilities (a/c and wifi) and the staff are helpful

the included wifi works throughout the building, is fast and free of disruptions

very clean, big enough bathroom, wifi, and ac in the room

goede wifi

connecting door between the rooms, so if you have small kids it is a problem

no restaurant or bar at the hotel but many bars, cafes etc

comfortable, good size room, grab bar in tub which has often been missing in other places i stayed

no wifi service in room. low water pressure in shower.

the wifi is quite bad.