parking

the parking area and room were very clean and well-maintained

amazing private swimming pool and sauna, also the bed was extra large a comfy

the anal beads a page away from the club sandwich in the room service menu got a laugh out me.

booked this place because we needed to be close to the airport for a night with a place that had parking

helpful staff - good size room - public parking free next to the hotel - there are restaurant, bar and disco

must say that in the room next to ours, a family with kids was checked in and that meant a lot of noise

the wifi is very unstable hence those who travel with work or meeting online will have a big

a bar fridge would be a plus.

no bar or restaurant but facilities nearby

it is become a basic to have mini bar and at least coffee machine , cups and cattle it is not a luxury

looks old fashioned - no bar - average breakfast and cleanness

the bed, free wifi and their coffee, also that we could park our car for a modest 6 euros plus tax per day

all round it was what we needed and a good breakfast

the wifi was down for a day and it was coming really bad smell from the drains in the bathroom

we had a small dog with us and we were allowed to take our breakfast into the reception lobby and eat there

well situated for getting back on the main motorway after an overnight stop, we ll stocked bar and bar snacks

plenty parking spaces.

eur, pet - extra 10 eur, the walls are shaking when the staff is cleaning the room next to yours, wifi needs to

tea &coffee facilities, no drinks from bar allowed in rooms even though there are glasses in bathroom

clean room, comfortable mattress, snack bar in the lobby with a bunch of different choices, good restaurants in

the check-in guy was great and the bar was convenient, the dog charge was very expensive

very cheap price and very clean, a/c and free wifi

location, near to the centre, tasty breakfasts in the bar down, friendly waiters, towels changed every other

the bar was also not open as early as indicated

the best part was a lovely bar underneath, great value, nice food & friendly service

am) so i had to go elsewhere for breakfast although

the location was lovely. the courtyard bar was a hive of activity. lovely food.

swimming pool was out of

no room service before 11 am

wifi didnt work well in our room.

the pool was small and had to be booked

i was not able to connect to the wifi.

not made aware of breakfast facilities as information in room only detailed room service

wifi password did not work and wifi was therefore not available

good wifi

location in the heart of alcala de henares - wifi signal is good enogh for online filn

wifi with very poor signal

great location, comfortable bed, good shower, good wifi. all good for a 1 night stay

and we were sleeping right above the bar with people shouting till 2am

the wifi signal in the room was poor.

from bar through ventilation system

staff were fantastic, the strong wifi, the excellent food in mesa 12 restaurant on site, great beer as well

very clean, big enough bathroom, wifi, and ac in the room

goede wifi

parking was tight.

easy to find. good free parking. very clean and tidy

better choice of food in bar restaurant attached to hotel.

wifi worked well

parking is awful

friendly staff at the restaurant down the street where breakfast is served

breakfast is served in a cafe some 50 metres away from hotel. it was fine...

good value, location, confortable room with air on and black out blinds, great breakfast

the breakfast is not in the hotel, but it was only a few minutes walk away

didn't serve breakfast but nit a problem as cafes close by

parking was great and the included supper was very good. the room was very quiet.

mirror above the bed, such discreet room service that the breakfast tray was slid into the back of a cupboard

the bar area is pretty good and not expensive

private parking garage below my room and the layout and comfort of the room and bed

concept for standalone rooms with in house parking lot

shuttle service included in the stay

hotel is nowhere near any other facilities, so no nearby restaurants or bars

airport shuttle, pool, apartment with a lot of space.

small kids

good for large groups of kids , which seemed to be every where

clean, up to date. great breakfastud83eudd2a

the staff at reception, and the restaurant/room service server, corina, were extremely friendly, courteous,

wifi not fast

of tempting treats for kids in family room but pricey snacks with not even free water

i even enjoyed room service

staff were friendly, rooms good, gym and pool available, close to airport .

wifi was a tad slower but ok

bit far from the center in the area of the hotel there are no shops or bars

the bar exceed what i expected in this type of hotel

and cheerful staff at reception, restaurant, and pool option of using the small outdoor pool and gym food was

no restaurant, you order at the registration desk and they bring something out from the kitchen

it has also a small nice gym that i enjoyed using and the staff was super nice

there isn't a proper restaurant for evening meals but the bar serves some casual snack food.

having breakfast & airport shuttle options was great

breakfast was amazing-truely

we managed an early check in for a small fee and she got us a taxi with a baby seat for getting into town

i wouldn't recommend this hotel to anyone especially anyone with kids/family

the wifi isn't good unless you get the one you must pay for. nothing else to complain about.

it was great, only surprised you have to pay for wifi

family room was big , kids loved it.

the peaceful area of the complex, the employees, the rental bikes, and the safety of having the kids play

the bar & restaurant were excellent.

wifi didn t work straight away, but worked after raising with reception and

nice green area with great swimming pool. good activities for the kids.

staff was exceptional but the two breakfast waiters seemed short and annoyed with my two kids)

very comfortable, the room spacious and exceptionally clean; complementary check out to 2 pm , wifi excellent

delicious breakfast, very spacious room and excellent outdoor pool and gym

shuttle bus service from the airport was a disaster- unorganized- couldn t get on shuttle because

we were travelling with kids and booked two rooms asking for neighbouring ones

then the reception staff would not honour our request for inter-connecting rooms as we had three kids, means my

wifi is poor in my room

the small bar for breakfast was great, and we also had dinner in the restaurant belonging to the hotel which

password for wifi was not provided and phone did not have any instructions for calling front desk so i had to

the shower area (tub) is unsafe, it has no grab bar in case you are falling down inside the tub.

free late check out

the staff was super friendly and the gym was well equipped

the location is outside the city but it's perfect if you have a pet as there are a lot of green areas to walk

lot of amenities (gym, pool etc) with rooftop lawn & swimmingpool

to access the parking

free underground parking was a big plus, as well as the availability of a gym and a cinema room

we stayed a night before our flight. all very good. airport shuttle is very convenient.

gym too small

the wifi was poor and the room service didn't offer vairous options to choose from the menu.

shuttle was easy between the airport

convenience of location to airport. swimming pool, decent meal.

the pool area was very nice with the exercise room with it on the first floor, but open to the outside

the gym is great and the staff are very friendly

there was a pool, workout room, and even a little kids play area in the lobby

gym was very good

beds aren't suitable for small kids who are in danger of falling off

they are very pet friendly

food surprisingly lovely restaurant & bar lovely hostess easy parking close to the hotel nice clean room with

parking nearby to hotel

access and parking was complicated

small pet friendly hotel in a old converted building with an excellent cellar restaurant

airport hotel with fantastic shuttle bus service

clean, fast wifi, good breakfast, very friendly staffs, comfortable beds, modern bathroom, efficient air

room service was superfast

comfortable room and nice bathroom. good quality room service meal.

handy location for flights, good restaurants nearby, free shuttle, friendly, helpful staff

that doesn't have wifi in the rooms

wifi could be stronger

that had no switch for so had to remain on all night which is not ideal for light sleepers and kids

connecting door between the rooms, so if you have small kids it is a problem

good wifi, frig in room, and elevator

pet allowance

the price for breakfast could be a bit more reasonable.

the full bar and food available 24hours

say it's sound proof, it's not i can hear kids playing outside and people walking all night long

no early check in available and had to pay an extra night for 6 hours that while on a short stay was

kids in one and parents in the other

i loved how late check out was an option !!!

it has good facilities (a/c and wifi) and the staff are helpful

- wifi - location - professionalism - comfortable bed - cleanliness - safety - 24/7 reception

the laundry mat was near by

pool was closed during winter months

swimming pool and gym available

a good size, the beds are big and comfy, the windows open, everything works, there is even a mini bar in the

pet fees, we paid 80 euro for the room and were charged another 50 for the dogs

shittle driver didnt help much with baggage even i was carrying a pet and i didnt have hamds

i wish wifi was available for a fee, to have the option to buy it if you want to use it.

had a shuttle to airport

the breakfast should be included in the price.

think that the room service should be opened after 12 especially if there are guests arriving at 11

very nice hotel comfortable perfect breakfast

the room breakfast and comfort

poor breakfast (bread and coffee only) with expensive rate

the breakfast is tasty and the bed are comfortable

what i liked the most is the bed, jacuzzi and breakfast

the breakfast was good, the drinks were refreshing and i liked the room

separate bedroom for kids was a plus

we booked the quadruple room which had bunk beds for the kids

have been nice if the bar was open during the day and not just in the evening when the restaurant was open

the washroom was clean and even a gym is available

the mini bar also had a few drinks for free

i had dinner at the bar for less than 10 euros before tip, and it was really good bot just value but good food

wifi in room wasn't so great specially evening time , as we know that the evening time is busy time

and the wifi connection was very poor - at times we couldn't use it at all

nice clean room and larger than expected wifi very good cafe/restaurant good value and good food carparking good

no airport shuttle. not many choices for restaurants around really... just bar cafes.

could not get wifi

i arrived and needed to leave the next day before 7 am and asked if i could take breakfast before the starting

dirty and the furniture is not clean and old no room service at all, the coffee shop open at 10

super wifi

airport shuttle, proximity to airport, pool and playground for kids

size of the room, the personnel was super helpful and polite ( esp natalia), the facilities, breakfast was

a beautiful park is a short walk away, an irish bar serving good food across the road, a pet store a short

food was great. bar staff friendly, room so accessible

breakfast is also good and metro is close

provide these and as i had business meetings over the period of my stay i was forced to pay for laundry service

about the hotel only a qr code which i scaned and it gave me information on their hotel in barcelonna

the beautiful young lady in the bar is very patient

modern hotel with great staff; hotel bar open until 11pm (and very well priced)

bar is open until 3 p

location, friendly staff and a great little bar doing snacks (picture) and breakfasts

we arrived early in the morning just to drop our luggage, but as a room got free, we were allowed to early

wifi was inconsistent, mattresses were just ok.

good wifi and bed

the gym is good with spin bikes

comfortable bed with a set of different pillows, quiet ac that's easy to run off, free airport shuttle

clean and modern hotel, excellent breakfast, really well equipped gym, helpful staff, shuttle bus for airport

design, bar as great after long day of travel from us- they made me great french fries and big mugs of

great park behind the hotel if you would like to have a walk or have kids

room service menu is on a qr code, versus a physical menu in the room)

great room and facilities. great gym set up and a pool.

pet friendly

shuttle bus worked very well too, it's only 10min drive and for free

it was close to excellent restaurants for dinner, it had a nice pool for the afternoon, and the breakfast was

steong wifi

very welcome staff! pet friendly

there were toiletries even for the kids

there were toiletries even for the kids

the breakfast was outstanding, with a great variety of fresh and delicious options