10 minutes walk from metro, free parking, out from madrids old town

the kitchen was poorly equipped; in particular, the absence of a kettle and a toaster was inconvenient

we had an apartment which had kitchen with all the facilities

communal area with laptops, gym and a rooftop terrace

lot of amenities (gym, pool etc) with rooftop lawn & swimmingpool

wifi really good

pets were welcome and staff spoke good english and were extremely pleasant and helpful

parking is awful

large bed and pet friendly. great hot shower.

the bar and restaurant were not open due to possible refurbishment.

the bar & restaurant were excellent.

wifi good

fast wifi connection and friendly staff

peaceful location and plenty of room around the resort with parking next to the room pool was nice but needs to

staff at the reception didn't know the password for wifi, so we couldn't use wifi

noises; - very tidy and proper maintenance; - since i was on the first floor, i could use the wifi, which was

overall, i was very happy with the stay and i love the rooms, large space, clean, wifi and all i can say

i wouldn't recommend this hotel to anyone especially anyone with kids/family

it would also be nice to have free wifi but i guess for the price, you really can't complain

the half night listening of crying kids, could be better insulated

pool was closed, airport shuttle service was poor.

shuttle service is amazing

was perfect, it was big and comfortable for a family with kids and luggage

shuttle was immediately available both ways

the hotel was filled with hundreds of, no exaggeration of kids, with maybe a handful of adults

no wifi in the rooms no guide to intercom/internal tel directory no curtsey toiletries like toothbrush

the gym has space for some weights.

also i was very happy with pet friendly policy and my large german shepard enjoyed his stay too

it has also a small nice gym that i enjoyed using and the staff was super nice

the gym was really small

wifi is kind of slow.

no airport shuttle. not many choices for restaurants around really... just bar cafes.

the room was big and nice, bath room excellent ! wifi was not good ! service super!

and the wifi connection was very poor - at times we couldn't use it at all

two other mornings i had a strong coffee and croissant at the bar and enjoyed it very much

clean, up to date. great breakfastud83eudd2a

the staff at reception, and the restaurant/room service server, corina, were extremely friendly, courteous,

wifi not fast

of tempting treats for kids in family room but pricey snacks with not even free water

i even enjoyed room service

staff were friendly, rooms good, gym and pool available, close to airport .

wifi was a tad slower but ok

bit far from the center in the area of the hotel there are no shops or bars

the bar exceed what i expected in this type of hotel

and cheerful staff at reception, restaurant, and pool option of using the small outdoor pool and gym food was

breakfast

we were travelling with kids and booked two rooms asking for neighbouring ones

free transport to the plenilunium shpping center and airport, gym, indoor pool

i ordered food through room service and it was delicious

clean, comfortable, shuttles to and from the airport, good wifi connection

the wifi was not working at all in the room.

in the blankets, dirty sheets, ants in the shower, unbearable noise from the road, spotty wifi, and on top of

password for wifi was not provided and phone did not have any instructions for calling front desk so i had to

in the hotel room there was no information about the wifi accept for a note saying, go to the reception for

the small bar for breakfast was great, and we also had dinner in the restaurant belonging to the hotel which

room service was a bonus and the pool was great

the staff were very accommodating with an early check in

we were able to do an early check in and that was amazing!

which floor my room was on, with no further details about facilities such as dining options, the gym, pool, or

swimming pool was not operational

food was great. bar staff friendly, room so accessible

for breakfast could be larger as the dining area was often did not enough tables for all the guests

food was delicious, room service was fast, room was super comfy with huge king bed and terrace, breakfast was

excellent room service

room service was honest and excellent

i like the bathroom and the wifi

) clean linen & towels fast & quick checkin process (all online) wifi

wifi worked

efficient air conditioning and wifi, modern / high tech style and very quiet neighbors, also each room has its

the bedroom, the decoration, the bathroom. the food from room service was delicious.

beds aren't suitable for small kids who are in danger of falling off

, restaurants very expensive , only pool open in spa area

have a fee for room service of 7 euros which seems a little excessive but i guess it's not bad if you order a

was amazing, staff and bar bites were amazing

good wifi and bed

modern hotel with great staff; hotel bar open until 11pm (and very well priced)

about the hotel only a qr code which i scaned and it gave me information on their hotel in barcelonna

the beautiful young lady in the bar is very patient

hotel offers free shuttle service to the airport

(mini bar rates very steep for basic snacks - par for the course, at hotels?)

location was excellent and i was travelling with my small pet. everything was perfect.

pet friendly, free transport to airport

proximity to airport and shuttle service

bar is open until 3 p

location, friendly staff and a great little bar doing snacks (picture) and breakfasts

we arrived early in the morning just to drop our luggage, but as a room got free, we were allowed to early

wifi was inconsistent, mattresses were just ok.

the breakfast was also delightful

arrived after restaurant had closed. no room service option.

breakfast, nice staff, big room

not go to restaurant with the dog, if it s pet friendly it should be friendly in all the facilities as well

the breakfast was delicious as well

breakfast is expensive for what it offers

the gym (not fully part of the hotel) was very messy

they organised a take away breakfast as i was leaving early

we didn't try any room service, but the instructions for it were clear

pool area was very clean and the sun loungers were very comfortable

airport shuttle, proximity to airport, pool and playground for kids

great oasis! pool awesome ! rooms and food also above avg! thanks i will be back!

the breakfast menu was very good and appetising. and a great choice of food

the peaceful of the place and also the breakfast!

also the swimming pool is good and the bar too

com that the hotel allows pet

wifi almost unusable throughout stay

hotel iz very clean and pet friendly

for example, the manager of the hotel goes to every table for breakfast and talks to clients asking them

steong wifi

free shuttle service

spa is open for 16 years and older. also in the weekend the fitness is open at 10.00.

generally good facilities including spa available for hotel guests

is too hard ac blowing on the bed directly quality food for room service is disappointing shower pressure could

fantastic gym

the breakfast buffet was also very overpriced for what it is - a corner in the lobby with a very

breakfast was way overpriced

no breakfast, room too small but price is relatively high.

breakfast in the reception area

nice cafe for breakfast (lili) just a couple of hundred metres from the front door

early check in was a godsend

they let us do an early check in and helped us out when we lost our keys

had check in options for very early (before 8:00) check in for an additional fee

in is very late (15:00) check out is very early (11:00)

early check in if a room is available for 10 euros or luggage storage in a locker for price varying

it is become a basic to have mini bar and at least coffee machine , cups and cattle it is not a luxury

no bar where you could relax with a drink, so had to go elsewhere

looks old fashioned - no bar - average breakfast and cleanness

room service option or somewhere to buy coffee etc

no bar or restaurant but facilities nearby

the wifi is very unstable hence those who travel with work or meeting online will have a big

helpful staff - good size room - public parking free next to the hotel - there are restaurant, bar and disco

must say that in the room next to ours, a family with kids was checked in and that meant a lot of noise

comfy room with room service

comfortable room and nice bathroom. good quality room service meal.

the room was very comfortable, the wifi was good and the bathroom had a hairdryer, which was very important

they have a gym and a sauna as well

would have liked that the sauna was working and the pool area to be available as this year the weather was quite

24 hour room service

i loved the free shuttle service! i also liked that the bar services were available later!

room and beds were more than big enough to fit my 2 kids and 2 adults

there were a gym and a covered parking garage

were really welcoming and helpful, room and public spaces were very clean, gym was good to use and breakfast

you for having such a quiet, pet-friendly hotel near the airport

helpful staff, they let me stay later, for a late check out, to make an afternoon flight, the shuttle did not

the second bed is a sofa type bed more for kids

say it's sound proof, it's not i can hear kids playing outside and people walking all night long

the bar and kitchen are open late and the food and service was fantastic

great place, very comfortable to stay with kids, ideal breakfast. very happy.

excellent hotel to stay at before my flight. very clean, great breakfast, easy shuttle services.

i wish wifi was available for a fee, to have the option to buy it if you want to use it.

rooms were spacious and clean and great gym

do not dare to touch their laundry paper or they will charge u whether u like it or

the pool was a very nice addition

breakfast, compact space but everything you need

spacious, was washing machine to do laundry

breakfast was good

very good beds, quite, good breakfast, near metro- goo location, nice staff, cool spa pool

it's a bit of a find being on the main road yet having gardens and a pool

a lot of private parking

need to improve the internet wifi very poor can t connect.

place seems to be popular with families (i would take my kids there for couple of nights)

easy access to the pool and garden on the ground floor for my dog there are no extra charges for parking and

free wifi

good location, warm staff, clean and big room, safe, excelent wifi and near to airport

we tried t order some room service for the kids and we were told it was not available.

spacious room and good enough wifi

liked everything about the hotel: a proximity to the airport, quick check-in, cozy bar downstairs

everything was perfect specially family room when you are traveling with kids

thought there was supposed to be a laundry room so i can do my own laundry, but there wasn't

hotel is uncomfortable, smell bad like a cigarette un the whole room, if you travel with kids, the extra bed

kids enjoyed the trains coming and going

room was nice, staff was very helpful and friendly. breakfast was very good. wifi was very slow.

the room is excellent,very good wifi, comfortable bed, bathroom was spacious,

hotel, very clean, good parking and wifi

breakfast very good

hotel was in a fantastic location, right by the tube station, the buffet breakfast was good value, we bought 2

breakfast is very good my husband and i have stayed here many times and shall continue to do so

connecting door between the rooms, so if you have small kids it is a problem

large room&bathroom. friendly, english speaking staff. close to metro. fast wifi

that had no switch for so had to remain on all night which is not ideal for light sleepers and kids

that doesn't have wifi in the rooms

no restaurant or bar at the hotel but many bars, cafes etc

the gym was not very good. there is a small selection of machines and they were old.

i appreciated the free drinks in the mini bar too

left too early for breakfast but coffee was available from 3am

there is no actual separation between parent bed and kids

i just wish i had more time so i could have used the gym!