reception was excellent and the staff extremely helpful and friendly , accommodated an early check in as i was going into cardiff, couldn't have been more helpful

we were attending a wedding at 12

no early check in as agreed, again no staff it's not a leisure centre, it has on small room with gym

30 for early check in we arrived from leicester just after 10

i had requested an early check in

early check in location

for early check in of 10

everyone was very friendly, the snack bar in the room was the best i've seen!

nice views from bedroom and breakfast room lobby area very modern and nice our room was ready for early check in which we d organised before and that was

choice of breakfast menu catering for all needs including vegetarian , good spa pool and gym facilities

the breakfast was served cold and bacon was like cardboard

swimming pool gym cleanliness view in the hotel

use of swimming pool

for early check in

to the fabulous evan front of house who welcomed us and went the extra mile in helping with and early check in and even finding me paracetamol when i needed

great parking, staff very friendly, flexible for early check in - well run and lovely

easy parking

room service or food after 8pm

early check in was a huge bonus

than the stated check-in time, but the staff were so incredibly friendly and i spent time in the bar area having lunch whilst i waited for my room to be ready

the room was spacious overlooking the gardens , plenty of parking

the wifi was also stable and had a good signal

breakfast is superb

we asked for a early check in and they said they would ring when a room was available

allowed an early check in which was useful free parking for guests breakfast choice was really

from the annoying early check in hiccup, everything was excellent

staff accommodated an early check in which was very much appreciated as we were attending a wedding

room service quick and tasty and hot

brilliant location early check in

i requested a late check out which they very kindly allowed

we were able to get early check in

my husband thought the bar prices very expensive but appreciate that hotels understandably have a lot of overheads

great choice for breakfast

the gym wasn t open

all in the shower , loose toilet seats and if you stay in room 19 although they say you get free wifi , you cannot connect from this

comfy beds, able to accommodate early check in, clean rooms and lovely decor in the rooms

professional staff, allowed early check in

stayed here with my three kids the room looked like it hadn't been cleaned for 6 weeks one power supply in the room the

no bar staff when i got back at 11

stayed here with my three kids the room looked like it hadn't been cleaned for 6 weeks one power supply in the room the

nice breakfast, good wifi

far exceeded our expectations, amazing value for money with everything we needed and early check in was really helpful so we could be ready for a wedding in the local area

we were attending a wedding in the city and asked for early check in, if possible to allow us to get ready

room service

lovely friendly staff . lovely and clean room and good breakfast selection

only slight criticism would be that it took too long to get enough staff on the bar resulting in long lines but once resolved queues moved quickly and didn t appear to build up

wifi dropped out frequently

also told me he would charge for early check in even though you had a ton of rooms available and it was 40 minutes early

it is chucking it down with rain and i get an early check in

arriving asking if there was an additional charge for parking; was made aware that there was no early check in but my request would be noted

amazing location, beautiful looking hotel, had an early check in without being charged.

nice range on the menu in the restaurant and room service for gluten free

staff were amazing & granted us the early check in as requested

very accommodating, early check in and held luggage on departure day

good location. plenty to do. good facilities. breakfast was lovely. highly recommend.

a huge selection at breakfast and again the staff were at hand to help and very friendly

pool was fun for the kids

and also that i asked for early check in and this was not even considered, it was as if i did not ask for it

early check in as requested

we requested an early check in due to graduation which was given which was amazing

early check in was appreciated

�/Y

able to accommodate an early check in for us (four 60+ year old ladies) which was appreciated (+) messaged ahead to say we wanted early check in and this was ready when we arrived (+)excellent staff, great room,early check in, lovely breakfast (+)car parking space and early check in without additional charge. (-)early check in requested but not ready on arrival - arrived shortly after 2pm (-)to late check in time and you are charged 10 for early check in which is only an hour earlier than normal check (+)nice clean rooms. big comfortable bed. staff were lovely. easy check in and early check in. (-)so miserable and didn t inform us of breakfast times or check out we had to ask bout carparking early check in which i pre arranged he didn t even give me a receipt when i paid the bill not

location suite ideal for family , especially as the kids had their own tv staff very helpful all day and

but when you turn up for breakfast they o it take two vouchers and seem to not charge for the kids

restaurant and bar were closed due to covid but drinks and snacks were available

wifi very slow & when they say king bed they mean 2 singles put

friendly staff at the gyros assisted with early check in

earlier check in and late check out had email to confirm they told me to take it up with booking

the late check out. the comfortable bed. helpful staff. cheap for one night too.

staff allowed an early check in which helped us out.

probably would choose a quieter location if i were travelling with kids or was not planning on having a few drinks to knock me out

amazing location nice hotel bar very reasonable priced room

that there was no bar fridge in the room. would have been brilliant.

there was no room service or restaurant on a monday either

early and very helpful staff worked to prepare the room for an early check in for me

for a group of friends on a golf weekend

unexpected early check in

early check in, friendly staff, great breakfast

location- big room- early check in 12,30

reception hospitality team were great i was able to get early check in

clean, allowed early check in

good parking, friendly staff and adjacent to a lovely pub

the wifi was also very fast

room, quiet neighborhood, private parking, reasonable price, restaurant operated by the same owner family serves very good

plenty of parking

excellent, comfortable room with city view, as requested, and an early check in

early check in as room ready. staff on reception desk friendly, helpful & curteous

we had early check in which we weren t expecting

the only disappointment was that an early check in was not available

polite friendly and attentive excellent location for city centre and travel links allowed early check in and kept bag for me on day of

early check in is a massive bonus and the staff were lovely

early check in is available. friendly and helpful staff. just 2 mins walk to the train station

early check in was a godsend in the rain. straight at the desk and keys. no messing. superb

, staff pleasant organised an early check in

convenient with extremely friendly staff and an excellent breakfast.

handel of draw bathroom smelled of drains and never been asked to pay a 15 if you arrived early for early check in

i arrived substantially early and although i couldn't get an early check in i did manage to add breakfast and get my bags

also was afforded an early check in

arrive around 12pm and was told the room is now ready for check in but additional 30 pounds for early check in, it s an absolutely joke, making money out of people when the check in should be

location/ early check in

early check in, friendly staff & so close to the shopping centre (and many other attractions).

wifi not very stable and cellular reception is not good on the high

confused about wifi, and finally resolved. good breakfast spread, excellent location

not overly enamoured with the burger on room service and the 5 service charge a bit steep

on the two occasions i rang through for room service, the staff were keen to ask if there was anything else

no early check in available

staff very friendly and welcoming had early check in which really helped with the children

helpful staff who really helped us with early check in and a room upgrade as we were members

lovely hotel for children food and bar area very customer friendly and children were accommodated very well

comfortable well sized rooms, fast free wifi which is essential for a business traveller

early check in, value for money, location.

stay welcomed my staff who were very accommodating and pleasant managed to get a early check in staff were great had a few drinks and choice and value was very surprising nice

rang reception at 2:00pm and asked for early check in which they said yes no problem 2:30 so traveled back to hotel to be told room not

nice bar area

the sofa bed was narrow for 2 kids and a poor mattress.

staff were great and we were able to have an early check in

booking no assurance was given for an early check in but arriving to the property we managed to get in 2hours before the said time

thank goodness for the pancake maker which my kids loved

upgraded to a water view room on arrival lovely and clean with doubly aspect balconies amazing breakfast all in all would recommend to anyone really great value for

onsite their is a gym and an area where you can purchase wine , basic foods if you need stuff on arrival

large comfy rooms, friendly staff, early check in

early check in

to the bay, many restaurants nearby, very clean room, friendly staff, hotel room service was also great

wifi poor

could have more parking for such a big hotel

room, very crisp bed linen, welcoming staff, early check in, loads of hot water and plenty of shower gel etc

early check in before a wedding at 12

there is a huge choice of food for breakfast, tastefully cooked and presented

lovely location in small village, big car park, friendly & efficient staff, great breakfast, excellent sunday roast, bedroom & en suite bathroom very clean, well equipped and

the bar and restaurant were rustic in appearance and welcoming

and clean and comfortable the bathroom was excellent could easily get into the restaurant and bar from the room , food was excellent even had the wine we like

the staff were very helpful giving us early check in so we could change for ceremony

really nice breakfast

me and my husband then went for a drink in the bar by the log burner

very cosy bar area, with very friendly staff.

and breakfast were exceptional, unfortunately i didn't get chance to taste the evening meal as i was to

were exceptionally amenable in terms of early check in, and general care and consideration

easy early check in

staff were excellent, requested very early check in at short notice

early check in !

vicky kept us calm & helped by getting us early check in too