the receptionist was extremely welcoming and although we arrived very early he was very accommodating and got us an early check in which we really appreciated

thanks for early check in so cases were out of the car

experience - lovely hotel with pleasant outdoor area and safe parking

friendliness of the staff and the ambience of the bar and dining area

very little. i think i preferred the old long bar layout.

very clean, excellent breakfast and helpful staff to with early check in and late check out.

as free dinner, food poor quality , the coffee machine didn’t work so no coffee at breakfast, kids eat free but the menu for kids was so limited well nothing on it

e has it removed at check out )

kids eat free

lovely swimming pool and gym,i don't use gym though too old

we had tao rooms but was going to a festival so needed early check in

late check out

there 4 x now still not got a late check out with a little talking allowed to check out 1pm instead of 12 noon

room was clean and the £10 late check out fee to stay until 5pm was most welcome after the marathon

big free car park, gets congested close to the hotel but masses of space at the far end

nice breakfast early check in

had a kids play barn and they were making a bit of a row.

location, just off the m4, restaurant next to hotel was lovely and great for kids

we ate in the noisy restaurant even though it was almost empty, seemed like all the kids & parents were shouting, it’s a place for children run by children

the staff in both the bar and reception were super friendly and helpful

close to the crematorium ground floor room early check in

i attended for a wedding and so needed early check in which they accommodated hassle free

everything but breakfast could’ve been better

breakfast was fab. room was lovely and very clean. friendly staff.

the private spa bath was a bonus

were exceptionally amenable in terms of early check in, and general care and consideration

staff were excellent, requested very early check in at short notice

easy early check in

early check in !

vicky kept us calm & helped by getting us early check in too

they accommodated complimentary early check in for us and was overall really helpful and friendly

they sorted my room early check in to freshen up

clean hotel, room was comfortable nice view from our room, breakfast bar was good, small breakfast but good, not overloaded with unnecessary items

very good breakfast with plenty of choice

couldnt get the phone to work when i tried to call down to reception for room

georgia couldn't do enough for us and arranged early check in so we could arrive, have lunch and get ready before heading off

staff was very frendly , the food was excellent, our room was very comfortable plenty of car parking space

wifi in room not good, but not a problem in the big scheme of things

great parking also

parking

clean, allowed early check in

the staff were very friendly and helpful and the kids loved it there

the kids loved him

good parking, friendly staff and adjacent to a lovely pub

pleasant, quiet room in an annex to the pub. bathroom clean, bed comfortable, good wifi.

nice views from bedroom and breakfast room lobby area very modern and nice our room was ready for early check in which we d organised before and that was

good amount of parking

no room service is saddy waddy but friendly reception man gave us snacky wacky

the restaurant was so lovely, with amazing food, and the bar was nice too, with an outside area overlooking the golf course

staff were very helpful and friendly, was so relaxed there the spa was amazing

to the fabulous evan front of house who welcomed us and went the extra mile in helping with and early check in and even finding me paracetamol when i needed

for early check in

great parking, staff very friendly, flexible for early check in - well run and lovely

only one disabled parking space and no lifts

wifi in the bedroom was slow - but ok in reception area

early check in was a huge bonus

room service past the restaurant open times would have been great, or a vending machine

breakfast and room service food were excellent. staff were lovely. no complaints with the room

hotel with beautiful garden great for the kids to play around

sky sports in the bar would have been a bonus

early and very helpful staff worked to prepare the room for an early check in for me

for a group of friends on a golf weekend

very rude, we were told twice on the phone we could check in early as we were attending a wedding and driving a long way

they couldn’t do enough to make our stay the best it could be from organising an early check in to helping us carry our buggy up the stairs and out of the taxi

always accommodate an early check in if rooms are ready

and manageress kindly bought us a drink as our room wasn’t quite ready even though had paid for early check in

location was perfect . staff were friendly . bar was nice, had the golf on

were granted an early check in

breakfast was lovely

good range on the bar with good prices too

lovely comfortable room and great breakfast.

best breakfast so far

we requested an early check in and we were sent our room code soon after, that was really appreciated

basic but v clean and functional. staff extremely helpful, accommodating our early check in.

there is always a warm and kindly welcome, a really nice breakfast and cosy rooms

great location, clean and comfy, breakfast was superb, choice was great, freshness and again the lady was so helpful

disappointed when i booked again to find out that breakfast is no longer available

asked for 2 single beds and early check in no single beds didn't get into the room until 13.40 .

unexpected early check in

issues, which started with the slowest check in i ve ever experienced, i d requested an early check in well in advance for our x2 rooms, got there and they weren t ready, even though we

location- big room- early check in 12,30

friendly staff, early check in. nice bar area to relax in.

able to accommodate an early check in for us (four 60+ year old ladies) which was appreciated (+) messaged ahead to say we wanted early check in and this was ready when we arrived (+)excellent staff, great room,early check in, lovely breakfast (+)car parking space and early check in without additional charge. (-)early check in requested but not ready on arrival - arrived shortly after 2pm (-)to late check in time and you are charged 10 for early check in which is only an hour earlier than normal check (+)nice clean rooms. big comfortable bed. staff were lovely. easy check in and early check in. (-)so miserable and didn t inform us of breakfast times or check out we had to ask bout carparking early check in which i pre arranged he didn t even give me a receipt when i paid the bill not

they even upgraded our room as we were travelling with kids

travelled with friends and kids

it featured a master double bed for us and a comfortable foldable double for the kids

location suite ideal for family , especially as the kids had their own tv staff very helpful all day and

helpful staff who really helped us with early check in and a room upgrade as we were members

staff very friendly and welcoming had early check in which really helped with the children

no early check in available

breakfast was really good and there were ev chargers

kids enjoyed the pool and staff were helpful.

early check in was appreciated

and also that i asked for early check in and this was not even considered, it was as if i did not ask for it

we requested an early check in due to graduation which was given which was amazing

early check in as requested

the breakfast was wonderful

very accommodating, early check in and held luggage on departure day

staff were amazing & granted us the early check in as requested

not just the kids

didn't eat at the restaurant ,but we did have room service which was excellent, staff could not do enough and made our stay very pleasurable, we

pool was fun for the kids

rang reception at 2:00pm and asked for early check in which they said yes no problem 2:30 so traveled back to hotel to be told room not

stay welcomed my staff who were very accommodating and pleasant managed to get a early check in staff were great had a few drinks and choice and value was very surprising nice

early check in, value for money, location.

excellent breakfast, loved the set up and being able to see out into the water

the food was fantastic, albeit expensive from the bar menu

booking no assurance was given for an early check in but arriving to the property we managed to get in 2hours before the said time

staff were great and we were able to have an early check in

in the hotel there's also a laundry, lounge area, meeting rooms, small gym, 'social meeting' for an hour on some evenings with

thank goodness for the pancake maker which my kids loved

very spacious and kitchen very well equipped, very clean, warm and comfortable

large comfy rooms, friendly staff, early check in

early check in

wifi poor

bar snack menu was good, food very tasty

area was excellent checking in and out was efficient room was spacious, comfortable and clean bar are was excellent and friendly

early check in, friendly staff & so close to the shopping centre (and many other attractions).

gym not open

i liked that my room was cleaned every day. the gym is comfortable. the staff is polite.

bed was comfy, gym was modern.

good wifi

polite friendly and attentive excellent location for city centre and travel links allowed early check in and kept bag for me on day of

the only disappointment was that an early check in was not available

excellent, comfortable room with city view, as requested, and an early check in

early check in as room ready. staff on reception desk friendly, helpful & curteous

we had early check in which we weren t expecting

friendly staff at the gyros assisted with early check in

earlier check in and late check out had email to confirm they told me to take it up with booking

the late check out. the comfortable bed. helpful staff. cheap for one night too.

staff allowed an early check in which helped us out.

probably would choose a quieter location if i were travelling with kids or was not planning on having a few drinks to knock me out

wifi was good with only a few

there was no room service or restaurant on a monday either

we used the bar ,plenty of choice for drinks, didn t have breakfast but it looked fab and the staff were very

also told me he would charge for early check in even though you had a ton of rooms available and it was 40 minutes early

it is chucking it down with rain and i get an early check in

amazing location, beautiful looking hotel, had an early check in without being charged.

arriving asking if there was an additional charge for parking; was made aware that there was no early check in but my request would be noted

my kids being with us

location/ early check in

also was afforded an early check in

i arrived substantially early and although i couldn't get an early check in i did manage to add breakfast and get my bags

arrive around 12pm and was told the room is now ready for check in but additional 30 pounds for early check in, it s an absolutely joke, making money out of people when the check in should be

handel of draw bathroom smelled of drains and never been asked to pay a 15 if you arrived early for early check in

we were attending a wedding in the city and asked for early check in, if possible to allow us to get ready

room service was very polite and

lovely friendly staff . lovely and clean room and good breakfast selection

only slight criticism would be that it took too long to get enough staff on the bar resulting in long lines but once resolved queues moved quickly and didn t appear to build up

wifi dropped out frequently

early check in is available. friendly and helpful staff. just 2 mins walk to the train station

early check in is a massive bonus and the staff were lovely

early check in was a godsend in the rain. straight at the desk and keys. no messing. superb

, staff pleasant organised an early check in

convenient with extremely friendly staff and an excellent breakfast.

early check in arranged by the most pleasant lady you could ever wish to deal with

drinks in the bar were also well priced and the barmaid and waitress was chatty and friendly

location, family chalet was basic but perfect for what we needed with good kitchen and bathroom

the bar we used was friendly staff again it was safe

fact there was not any kitchen utensils, so you could make own food there, as sometimes didn’t want to go out or order a

arrived early for a funeral and was worrying about early check in, getting changed etc

gail's breakfast are superb. tanya

perfect - very comfortable, fantastic breakfast topped up by toast with home made marmalade and all really good value provided by an

the breakfast was one of the best i've had anywhere - a good choice, very fresh local ingredients and

excellent breakfast