room, very crisp bed linen, welcoming staff, early check in, loads of hot water and plenty of shower gel etc

great early check in, and late check out 11oclock. didn't have to rush.

wifi was a bit hit & miss and due to the location and the building the 4g network reception was not

beautiful food in the restaurant and a delicious breakfast thank you

comfortable room ground floor safe parking friendly staff good food

location, found finding the hotel really easy and plenty of parking spaces

we were able to get early check in

the breakfast and dinner were so nice too and the home made marmalade the bedtime ever

great views with golf to enjoy the fresh air also

sauna hammam and gym were closed but no mention on the

the breakfast was outstanding

far exceeded our expectations, amazing value for money with everything we needed and early check in was really helpful so we could be ready for a wedding in the local area

early check in before a wedding at 12

lovely breakfast in the morning

breakfast was great and staff very accommodating

breakfast amazing and black pudding to die for

bedroom was lovely, very comfortable bed! breakfast was fantastic.

early check in location

for early check in of 10

everyone was very friendly, the snack bar in the room was the best i've seen!

the staff were very helpful giving us early check in so we could change for ceremony

everything. hotel staff was amazing, the breakfast was stunning.

me and my husband then went for a drink in the bar by the log burner

excellent place. very nice acomodation and views, great bar and restaurant .

very cosy bar area, with very friendly staff.

staff accommodated an early check in which was very much appreciated as we were attending a wedding

allowed an early check in which was useful free parking for guests breakfast choice was really

from the annoying early check in hiccup, everything was excellent

we asked for a early check in and they said they would ring when a room was available

no kids activities

30 for early check in we arrived from leicester just after 10

we were attending a wedding at 12

no early check in as agreed, again no staff it's not a leisure centre, it has on small room with gym

but, when we explained that we were going to a funeral, they pulled out the stops to give us an early check in and also booked a taxi for us

reception was excellent and the staff extremely helpful and friendly , accommodated an early check in as i was going into cardiff, couldn't have been more helpful

my two requests (early check in and quiet room) were delivered (+)close to train station and town centre allowed an early check in check in staff freindly and available at all

no cooked breakfast option

breakfast nice could do with bit hotter

it has all the amenities including parking

there was a kettle with tea & coffee facilities, plus free wifi

friendly staff, early check in provided, convenient location, good breakfast.

kids thoroughly enjoyed the

free wifi. friendly staff at reception. swift and easy check in.

very relaxing with 3tired kids all they wanted was to lying down and rest

free parking is amazing

brilliant location early check in

i requested a late check out which they very kindly allowed

early check in was a huge bonus

the wifi was also good and i managed to get some work done

breakfast and room service food were excellent. staff were lovely. no complaints with the room

room service dinner prompt

very nice located plenty of parking lots nice and clean friendly staff impeccable service

asked for early check in and was given with no charge

friendly helpful staff and excellent breakfast

value for money on the room and the breakfast

can’t comment on bar and restaurant due to covid-19 related

loved the fact the hotel had ev charging

we were attending a wedding in the city and asked for early check in, if possible to allow us to get ready

price would have been right with breakfast included. rather expensive without.

location very close to centre. very friendly staff. good breakfast

comfortable, quiet and friendly staff. the breakfast was well worth the 14.

breakfast and bar area looked really smart, but we didn t use it

it is chucking it down with rain and i get an early check in

amazing location, beautiful looking hotel, had an early check in without being charged.

also told me he would charge for early check in even though you had a ton of rooms available and it was 40 minutes early

arriving asking if there was an additional charge for parking; was made aware that there was no early check in but my request would be noted

turned out it was

staff were amazing & granted us the early check in as requested

very accommodating, early check in and held luggage on departure day

good location. plenty to do. good facilities. breakfast was lovely. highly recommend.

location, cleanliness, staff, breakfast

spa changing rooms were starting to look a little tired.

friendly staff at the gyros assisted with early check in

earlier check in and late check out had email to confirm they told me to take it up with booking

the late check out. the comfortable bed. helpful staff. cheap for one night too.

staff allowed an early check in which helped us out.

i liked being able to whatsapp my room service order

probably would choose a quieter location if i were travelling with kids or was not planning on having a few drinks to knock me out

bar closed at midnight

there is free wifi in

early check in as requested

and also that i asked for early check in and this was not even considered, it was as if i did not ask for it

we requested an early check in due to graduation which was given which was amazing

early check in was appreciated

they even have a gym available

early check in is available. friendly and helpful staff. just 2 mins walk to the train station

early check in is a massive bonus and the staff were lovely

, staff pleasant organised an early check in

early check in was a godsend in the rain. straight at the desk and keys. no messing. superb

tiny bar area! didn’t matter as so many pubs nearby though.

location/ early check in

handel of draw bathroom smelled of drains and never been asked to pay a 15 if you arrived early for early check in

arrive around 12pm and was told the room is now ready for check in but additional 30 pounds for early check in, it s an absolutely joke, making money out of people when the check in should be

also was afforded an early check in

i arrived substantially early and although i couldn't get an early check in i did manage to add breakfast and get my bags

early check in as room ready. staff on reception desk friendly, helpful & curteous

polite friendly and attentive excellent location for city centre and travel links allowed early check in and kept bag for me on day of

excellent, comfortable room with city view, as requested, and an early check in

the only disappointment was that an early check in was not available

we had early check in which we weren t expecting

able to accommodate an early check in for us (four 60+ year old ladies) which was appreciated (+) messaged ahead to say we wanted early check in and this was ready when we arrived (+)excellent staff, great room,early check in, lovely breakfast (+)car parking space and early check in without additional charge. (-)early check in requested but not ready on arrival - arrived shortly after 2pm (-)to late check in time and you are charged 10 for early check in which is only an hour earlier than normal check (+)nice clean rooms. big comfortable bed. staff were lovely. easy check in and early check in. (-)so miserable and didn t inform us of breakfast times or check out we had to ask bout carparking early check in which i pre arranged he didn t even give me a receipt when i paid the bill not

room service out of hours menu lovely pizza but ordered sticky toffee pudding that came without

but when you turn up for breakfast they o it take two vouchers and seem to not charge for the kids

the bathroom and tea/coffee amenities were well stock and there was free wifi throughout our stay

but when you turn up for breakfast they o it take two vouchers and seem to not charge for the kids

early check in, friendly staff & so close to the shopping centre (and many other attractions).

bottle opener in room would of been nice! room service menu lacking abit for casual bites.

receptionist and room service staff very friendly and efficient.

comfortable and very clean, good wifi, friendly staff, great food at the restaraunt and decent breakfast, nespresso machine in the

gym is a room and the shower is over the bath

explained to the woman on reception (fay or joy i think her name was) not only did she waive the early check in but she upgraded us to the (+)requested an early check in which was granted (+) was able to get an early check in, the staff accommodated very well (-)check into to our rooms even tho we had requested early check in

room service and no fridge in the room but the bar was close anyway so it didn't matter too much

lovely service and room. excellent room service and meal

a joke that you cannot get room service if you get put in the townhouse

also, staff was amazing and the large bar area was a good place to replace and watch a game

loved the location ,also the early check in,free parking ,massive room and also the staff help me with a car problem ,booked my

early check in

receptionist was rude upon our arrival, we requested an early check in and when we arrived, the receptionist was quick to turn us away

able to have early check in and late booking out to make the most use of the room between swimming races

request for early check in was confirmed but when we arrived ,the staff at the reception denied that

reception hospitality team were great i was able to get early check in

friendly staff, early check in. nice bar area to relax in.

unexpected early check in

issues, which started with the slowest check in i ve ever experienced, i d requested an early check in well in advance for our x2 rooms, got there and they weren t ready, even though we

no early check in available

helpful staff who really helped us with early check in and a room upgrade as we were members

staff very friendly and welcoming had early check in which really helped with the children

pool a little cool

location and gym/pool facilities

requested early check in between 10am & 11am. arrived @ 9.30am and room were available

charged us 60 for early check in for us to have to clean our own

the breakfast and early check in that they approved

no problem with holding a meeting online, the wifi remained strong with no buffering or breaking up

however, when we arrived about 8:30pm friday night the kids from the prom was very drunk and lots of them outside the hotel and in the lobby

requested a early check in which i recieved

i couldn t do an early check in, i was in the area for a wedding and had to travel in my wedding

i asked for an early check in as i arrived into swansea earlier than anticipated and they were more than happy to

staff accomodated us and even allowed us early check in which was convenient

staff went above and beyond, allowing me an early check in and a late checkout, and arranged things easily when plans changed and i had to stay

booking no assurance was given for an early check in but arriving to the property we managed to get in 2hours before the said time

staff were great and we were able to have an early check in

the compact yet fully equipped kitchen includes modern appliances for effortless meal preparation

nice complimentary breakfast

in the hotel there's also a laundry, lounge area, meeting rooms, small gym, 'social meeting' for an hour on some evenings with

rang reception at 2:00pm and asked for early check in which they said yes no problem 2:30 so traveled back to hotel to be told room not

early check in, value for money, location.

stay welcomed my staff who were very accommodating and pleasant managed to get a early check in staff were great had a few drinks and choice and value was very surprising nice

the food was fantastic, albeit expensive from the bar menu

staff very very friendly lovely and clean bar and food excellent

early and very helpful staff worked to prepare the room for an early check in for me

for a group of friends on a golf weekend

early check in

large comfy rooms, friendly staff, early check in

very friendly staff, lovely room, comfy beds, efficient room service

convenient location for central cardiff and free parking

the wifi didn't work up on the 5th floor.

comfy beds, able to accommodate early check in, clean rooms and lovely decor in the rooms