nice views from bedroom and breakfast room lobby area very modern and nice our room was ready for early check in which we d organised before and that was

leaving and no robes to use to and from the pool

place with nice views from our front facing room the food was really nice and so was the spa would recommend to anyone

great choice of food from menu, and bar drinks inexpensive, plus free parking

happy about location, ease of parking, restaurant and friendly staff

to the fabulous evan front of house who welcomed us and went the extra mile in helping with and early check in and even finding me paracetamol when i needed

great parking, staff very friendly, flexible for early check in - well run and lovely

for early check in

only stayed one night for nearby wedding at golf club which was about 3 min taxi ride away - busy winding road tho so wouldnt walk

wifi in the bedroom was slow - but ok in reception area

early check in was a huge bonus

wifi good for business use

spacious rooms, spacious shower, good wifi, enough safe parking

the wifi was also good and i managed to get some work done

lovely carpeted, wide corridors leading to the rooms and various bar / lounge and restaurant / dining areas, plus patio area's

clean, allowed early check in

comfortable, good parking, very nice room.

good parking, friendly staff and adjacent to a lovely pub

the kids loved him

good parking, good location, 20 minutes drive into cardiff for work in the morning

reception was excellent and the staff extremely helpful and friendly , accommodated an early check in as i was going into cardiff, couldn't have been more helpful

30 for early check in we arrived from leicester just after 10

but, when we explained that we were going to a funeral, they pulled out the stops to give us an early check in and also booked a taxi for us

we were attending a wedding at 12

no early check in as agreed, again no staff it's not a leisure centre, it has on small room with gym

staff were excellent, requested very early check in at short notice

early check in !

easy early check in

vicky kept us calm & helped by getting us early check in too

were exceptionally amenable in terms of early check in, and general care and consideration

early and very helpful staff worked to prepare the room for an early check in for me

for a group of friends on a golf weekend

staff were amazing & granted us the early check in as requested

very accommodating, early check in and held luggage on departure day

large room, very clean, great room service and friendly staff!!

was perfect, the room with a view, room service

lovely room, great staff . nice pool and jacuzzi. great room service.

reception hospitality team were great i was able to get early check in

location- big room- early check in 12,30

issues, which started with the slowest check in i ve ever experienced, i d requested an early check in well in advance for our x2 rooms, got there and they weren t ready, even though we

or frame, skirting etc) check in took ages and we were unable to get an early check in, although requested in advance

unexpected early check in

able to accommodate an early check in for us (four 60+ year old ladies) which was appreciated (+) messaged ahead to say we wanted early check in and this was ready when we arrived (+)excellent staff, great room,early check in, lovely breakfast (+)car parking space and early check in without additional charge. (-)early check in requested but not ready on arrival - arrived shortly after 2pm (-)to late check in time and you are charged 10 for early check in which is only an hour earlier than normal check (+)nice clean rooms. big comfortable bed. staff were lovely. easy check in and early check in. (-)so miserable and didn t inform us of breakfast times or check out we had to ask bout carparking early check in which i pre arranged he didn t even give me a receipt when i paid the bill not

room service out of hours menu lovely pizza but ordered sticky toffee pudding that came without

travelled with friends and kids

light in the room which was brighter than a kids night light when i raised it at check out i was told i should have mentioned it earlier

the bar staff were brilliant and the breakfast is to die for

and also that i asked for early check in and this was not even considered, it was as if i did not ask for it

we requested an early check in due to graduation which was given which was amazing

early check in as requested

early check in was appreciated

great location, lovely clean rooms and very nice breakfast with friendly helpful staff.

we had tao rooms but was going to a festival so needed early check in

big free car park, gets congested close to the hotel but masses of space at the far end

there 4 x now still not got a late check out with a little talking allowed to check out 1pm instead of 12 noon

room was clean and the £10 late check out fee to stay until 5pm was most welcome after the marathon

late check out

we were attending a wedding in the city and asked for early check in, if possible to allow us to get ready

wifi a bit slow to respond

and the room service and food was really really good would definitely recommend staying

the free wifi was very slow. had to pay an extra 10 for premium wifi.

the tv wouldnt connect to our disney plus tidy because of the wifi

arriving asking if there was an additional charge for parking; was made aware that there was no early check in but my request would be noted

it is chucking it down with rain and i get an early check in

also told me he would charge for early check in even though you had a ton of rooms available and it was 40 minutes early

amazing location, beautiful looking hotel, had an early check in without being charged.

e vegan option by total mistake

friendly staff at the gyros assisted with early check in

earlier check in and late check out had email to confirm they told me to take it up with booking

the late check out. the comfortable bed. helpful staff. cheap for one night too.

staff allowed an early check in which helped us out.

amazing location nice hotel bar very reasonable priced room

the bar prices were good

the floor underneath the beds was filthy (kids dropped their toys under the bed and it was a horrible job to find them)

there was no room service or restaurant on a monday either

early check in as room ready. staff on reception desk friendly, helpful & curteous

polite friendly and attentive excellent location for city centre and travel links allowed early check in and kept bag for me on day of

excellent, comfortable room with city view, as requested, and an early check in

the only disappointment was that an early check in was not available

we had early check in which we weren t expecting

early check in, friendly staff & so close to the shopping centre (and many other attractions).

bottle opener in room would of been nice! room service menu lacking abit for casual bites.

good wifi

comfy bed and room service

i look forward to using the refurbished gym.

, staff pleasant organised an early check in

early check in is a massive bonus and the staff were lovely

early check in was a godsend in the rain. straight at the desk and keys. no messing. superb

early check in is available. friendly and helpful staff. just 2 mins walk to the train station

the kids loved having bunk beds for the night

arrive around 12pm and was told the room is now ready for check in but additional 30 pounds for early check in, it s an absolutely joke, making money out of people when the check in should be

also was afforded an early check in

handel of draw bathroom smelled of drains and never been asked to pay a 15 if you arrived early for early check in

location/ early check in

i arrived substantially early and although i couldn't get an early check in i did manage to add breakfast and get my bags

helpful staff who really helped us with early check in and a room upgrade as we were members

no early check in available

staff very friendly and welcoming had early check in which really helped with the children

the spa is fantastic

really liked the quirky bar and kids area in reception

rang reception at 2:00pm and asked for early check in which they said yes no problem 2:30 so traveled back to hotel to be told room not

stay welcomed my staff who were very accommodating and pleasant managed to get a early check in staff were great had a few drinks and choice and value was very surprising nice

early check in, value for money, location.

very clean good breakfast

the view from the bar area was lovely

booking no assurance was given for an early check in but arriving to the property we managed to get in 2hours before the said time

staff were great and we were able to have an early check in

upgraded to a water view room on arrival lovely and clean with doubly aspect balconies amazing breakfast all in all would recommend to anyone really great value for

i like that there’s a gym

lovely room very comfy bed staff were very friendly breakfast was great all round great stay x

georgia couldn't do enough for us and arranged early check in so we could arrive, have lunch and get ready before heading off

parking

room we had was straight under the exit door which was a little annoying with small kids falling asleep early but i am just picky here as i need to write something

in a quite location with good parking

staff was very frendly , the food was excellent, our room was very comfortable plenty of car parking space

large comfy rooms, friendly staff, early check in

early check in

bar area was nice good choice

staff were amazing especially bar staff

great welcome; free ev charging was immense and the food was excellent too

allowed an early check in which was useful free parking for guests breakfast choice was really

we asked for a early check in and they said they would ring when a room was available

from the annoying early check in hiccup, everything was excellent

staff accommodated an early check in which was very much appreciated as we were attending a wedding

staff were very friendly , the rooms were spacious and very clean

early check in location

for early check in of 10

everyone was very friendly, the snack bar in the room was the best i've seen!

thanks for early check in so cases were out of the car

the receptionist was extremely welcoming and although we arrived very early he was very accommodating and got us an early check in which we really appreciated

super menu and the bar is well stocked. staff are all very helpful.

friendly, helpful, relaxed. garden. location, parking, vehicle charging.

got room service instead, though, which was fast and easy

comfy beds, able to accommodate early check in, clean rooms and lovely decor in the rooms

professional staff, allowed early check in

town centre. wifi included. big bathroom. fan in room. plenty of milk sachets!

accessibility, friendliness, excellent breakfast, easy wifi, decent tv, helpful manager - all good

location hotel room was spotless, daily room service helpful staff

wifi didn't work in the room

brilliant location early check in

i requested a late check out which they very kindly allowed

very clean, excellent breakfast and helpful staff to with early check in and late check out.

location was ok as it is adjacent to the golf course

room was comfy, the staff were friendly, the room service food was good quality, the gym and mini pool was good addition

pool and gym.

breakfast good, setting out good, staff always on hand