the staff were very helpful giving us early check in so we could change for ceremony

breakfast

just breathtaking with huge glass walls/windows and views over open countryside but i ate in the bar for the two nights i stayed as it was less formal and cosier for a lone diner

the views from the restaurant are incredible and the cosy bar was lovely for a drink by the fire before and after dinner

me and my husband then went for a drink in the bar by the log burner

great early check in, and late check out 11oclock. didn't have to rush.

breakfast was amazing and the service again was impeccable

we stayed the night in a comfortable bedroom and both of us enjoyed the breakfast

comfortable room ground floor safe parking friendly staff good food

building with perfect parking

room, very crisp bed linen, welcoming staff, early check in, loads of hot water and plenty of shower gel etc

we were able to get early check in

the bed was very comfy and the bar food was second to none.

rooms a bit dated, thin walls, parking a challenge when wedding are on.

breakfast excellent with plenty of choice

lovely breakfast too

my two requests (early check in and quiet room) were delivered (+)close to train station and town centre allowed an early check in check in staff freindly and available at all

a great stay and parking was available as well

lovely relaxing bar area

good bar with selection of drinks available evening meal and breakfast was very good secure parking

always had a welcoming smile and fixed the heating in our room and our link to the the tv wifi very efficiently and quickly

friendly staff, early check in provided, convenient location, good breakfast.

professional staff; lovely hot breakfast - simple but ample selection; comfortable bed; excellent wifi - best i ve ever had in a hotel, anywhere, any time

breakfast was good

room was clean breakfast was good staff were in the excellent

kids thoroughly enjoyed the

early check in location

for early check in of 10

everyone was very friendly, the snack bar in the room was the best i've seen!

asked for early check in and was given with no charge

can’t comment on bar and restaurant due to covid-19 related

the menu choices in the bar were limited but adequate.

value for money on the room and the breakfast

not the hotels fault, but the ev charge point outside didn't work wither, one of the reasons we booked there

far exceeded our expectations, amazing value for money with everything we needed and early check in was really helpful so we could be ready for a wedding in the local area

brilliant location early check in

i requested a late check out which they very kindly allowed

explained to the woman on reception (fay or joy i think her name was) not only did she waive the early check in but she upgraded us to the (+)requested an early check in which was granted (+) was able to get an early check in, the staff accommodated very well (-)check into to our rooms even tho we had requested early check in

we were expecting good room service food, but short ribs and chicken were amazing

and tidy rooms comfortable bed excellent customer service welcoming lovely breakfast bar well

room service and no fridge in the room but the bar was close anyway so it didn't matter too much

a joke that you cannot get room service if you get put in the townhouse

very flexible and helpful on early check in and late check out

able to have early check in and late booking out to make the most use of the room between swimming races

early check in

request for early check in was confirmed but when we arrived ,the staff at the reception denied that

early check in facilitated

early check in before a wedding at 12

the bar and restaurant were rustic in appearance and welcoming

excellent food and bar service

breakfast was great and staff very accommodating

bar also had a very nice atmosphere

requested a early check in which i recieved

i asked for an early check in as i arrived into swansea earlier than anticipated and they were more than happy to

i couldn t do an early check in, i was in the area for a wedding and had to travel in my wedding

staff went above and beyond, allowing me an early check in and a late checkout, and arranged things easily when plans changed and i had to stay

staff accomodated us and even allowed us early check in which was convenient

charged us 60 for early check in for us to have to clean our own

the breakfast and early check in that they approved

requested early check in between 10am & 11am. arrived @ 9.30am and room were available

the staff were excellent throughout, especially the people at reception although breakfast was excellent and again very efficient

room

from the annoying early check in hiccup, everything was excellent

staff accommodated an early check in which was very much appreciated as we were attending a wedding

we asked for a early check in and they said they would ring when a room was available

allowed an early check in which was useful free parking for guests breakfast choice was really

beds were comfy, staff very helpful and the breakfast was beautiful

comfy beds, able to accommodate early check in, clean rooms and lovely decor in the rooms

professional staff, allowed early check in

bar was very comfortable and the evening meal on the first night was exceptional, really good

wonderful bed, great bath/shower, lovely staff, 24 hr bar for guests

bar reasonably priced, staff friendly

very reasonable prices. nice location. free wifi.

early check in was a huge bonus

the wifi was also stable and had a good signal

been better, comfy beds, beautifully equipped shower & bathroom, tea & coffee making facilities, wifi etc, and in the morning, we enjoyed a fantastic breakfast

plenty of parking

lovely country hotel with lots of parking

we were attending a wedding in the city and asked for early check in, if possible to allow us to get ready

wifi dropped out frequently

price would have been right with breakfast included. rather expensive without.

breakfast was amazing... location is good as well... very accessible,shops nearby...

free wifi available throughout the hotel

arriving asking if there was an additional charge for parking; was made aware that there was no early check in but my request would be noted

amazing location, beautiful looking hotel, had an early check in without being charged.

also told me he would charge for early check in even though you had a ton of rooms available and it was 40 minutes early

it is chucking it down with rain and i get an early check in

value room service

very accommodating, early check in and held luggage on departure day

staff were amazing & granted us the early check in as requested

lots of loud partygoers shouting and screaming which wasn't ideal when trying to get two young kids off to sleep

not just the kids

we can recommend the pool, jacuzzi, sauna and steam room; and the gym has everything you need

friendly staff at the gyros assisted with early check in

earlier check in and late check out had email to confirm they told me to take it up with booking

the late check out. the comfortable bed. helpful staff. cheap for one night too.

early check in was appreciated

early check in as requested

and also that i asked for early check in and this was not even considered, it was as if i did not ask for it

we requested an early check in due to graduation which was given which was amazing

meal in cardiff for 1 night only

staff allowed an early check in which helped us out.

have to say, the wifi in the room was

no room service not a great welcome

i liked being able to whatsapp my room service order

we ordered room service and the food was delicious, would definitely use this hotel again

able to accommodate an early check in for us (four 60+ year old ladies) which was appreciated (+) messaged ahead to say we wanted early check in and this was ready when we arrived (+)excellent staff, great room,early check in, lovely breakfast (+)car parking space and early check in without additional charge. (-)early check in requested but not ready on arrival - arrived shortly after 2pm (-)to late check in time and you are charged 10 for early check in which is only an hour earlier than normal check (+)nice clean rooms. big comfortable bed. staff were lovely. easy check in and early check in. (-)so miserable and didn t inform us of breakfast times or check out we had to ask bout carparking early check in which i pre arranged he didn t even give me a receipt when i paid the bill not

car parking wasn t included as expected and no one told us about the wifi

the bar staff were brilliant and the breakfast is to die for

could connect to wifi but not get on internet, even after doing the sign-on part

wifi is very good

early check in was a godsend in the rain. straight at the desk and keys. no messing. superb

, staff pleasant organised an early check in

early check in is a massive bonus and the staff were lovely

early check in is available. friendly and helpful staff. just 2 mins walk to the train station

the bar was open 24-7, and the lady on reception was lovely and friendly, and nothing was too much for

location/ early check in

also was afforded an early check in

arrive around 12pm and was told the room is now ready for check in but additional 30 pounds for early check in, it s an absolutely joke, making money out of people when the check in should be

i arrived substantially early and although i couldn't get an early check in i did manage to add breakfast and get my bags

handel of draw bathroom smelled of drains and never been asked to pay a 15 if you arrived early for early check in

polite friendly and attentive excellent location for city centre and travel links allowed early check in and kept bag for me on day of

early check in as room ready. staff on reception desk friendly, helpful & curteous

the only disappointment was that an early check in was not available

we had early check in which we weren t expecting

excellent, comfortable room with city view, as requested, and an early check in

early check in, friendly staff & so close to the shopping centre (and many other attractions).

friendly staff, nice size room and comfy bed. excellent food

comfy bed and room service

good wifi

we opened the bar of soap to wash our hands but for only 2 of us staying for a weekend, the majority of the bar

or frame, skirting etc) check in took ages and we were unable to get an early check in, although requested in advance

unexpected early check in

location- big room- early check in 12,30

reception hospitality team were great i was able to get early check in

issues, which started with the slowest check in i ve ever experienced, i d requested an early check in well in advance for our x2 rooms, got there and they weren t ready, even though we

no early check in available

helpful staff who really helped us with early check in and a room upgrade as we were members

staff very friendly and welcoming had early check in which really helped with the children

i explained my children had learning disabilities and i would require room service as apposed to my children having a meltdown in the bar

kids enjoyed the pool and staff were helpful.

early and very helpful staff worked to prepare the room for an early check in for me

for a group of friends on a golf weekend