location, allowed early check in, accommodated our request for twin beds, downstairs sushi restaurant,

location, cozy hotel, staff gave me ear plugs and late check out when i asked

was very accommodating to our request of an early check in

was very accommodating and allowed for an early check in

breakfast was delicious

situated in beautiful old town notl , i booked a night for my wife and i because she had a full spa day waiting for her the next day and the pillar and post which was across the street from this

we walked across the street to the pillar and post for our spa treatment

gave me early check in every time and late checkout once, without added fee

huge rooms. nice view of the bay breakfast was good

also, we were there on a sunday and monday and we looked into the spa there but it is closed on mondays and we got there after 2 on sunday and it was closed

great view. great location. great breakfast. great spa services.

breakfast and location were both excellent !

accommodated my early check in, clean, updated!

the fact that you are supposed to leave and the parking is one way could have been better marked

convenient location, comfortable beds, newer carpet, parking, reasonably clean.

there was one wooden chair at the desk for working, did not use the wifi this time

view of parking lot

early check in was requested-room ready at noon! staff was very friendly

early check in staff didn’t seem to know the answer to questions way overpriced - 650$ for less

early check in was very much appreciated. staff were very welcoming upon arrival

spa and pool is basically a small room, no changing rooms, nothing special

not closer to the lake and a spa .

we were able to get an early check in as we were going to a wedding

of two nights so we didn’t have a chance to use some of the facilities, like the swimming pool, gym and the outdoors patio

the laundry, gym, and swimming pool were very clean and easy to use

fairly new hotel with ample parking, attentive staff, good breakfast and a warm pool

we enjoyed the salt water pool and the modern rooms the breakfast was so delicious

was travelling for a funeral and the staff were very helpful to accommodate an early check in, as well as a quite room which was pet free

decent breakfast included, indoor pool and gym was a plus

pool opended t 6:30pm and filled up pretty quickly with kids, but it is what it is

- 20 kids and a couple adults throwing these kids into the air and into the pool

cleanliness, breakfast, comfortable bed

we needed an early check in and the staff did their best and accommodated us.

best thing was the willingness of the staff to accomodate an early check in

clean room, friendly staff, laundry facility onsite, good location near highway

front desk staff went over and beyond, the laundry dryer was not working and eating moneu

was no elevator, no restaurant near by and the comfort inn charged $4 for one load of laundry and $4 for one dryer load

we asked for early check in and she worked so hard to make it happen

there was a very large group of families with kids who literally were taking much more food than they probably needed back to their rooms and

spotlessly clean! quality breakfast included

there is a full service gym attached to hotel

breakfast, helpful staff, the pool was perfect, the rooms were great

they accepted early check in easily

the breakfast very good and the host most welcoming and friendly

sunny was so nice! cosy rooms and wonderful breakfast!

was so welcoming and even gave us options for what time we would like to be served our homemade breakfast

our hosts, the atmosphere, the breakfast, the comfortable bed, all good.

the room was clean and they gave us early check in

it was located very close to main park in thorold

were very happy both our requests were accommodated - early check in, and a river view

clean front desk accommodated our early check in time everything was seamless including

clean quiet comfortable very friendly staff family friendly very affordable we got an early check in very easily

breakfast could have been better... coffee was poor , and not enough fruit, banana, oranges

i wish there were more options for breakfast except only waffles, cereal and bread.

room had a nice spa tub.

the staff went out of their way to accommodate our two kids one of whom needed a crib

asked for early check in that was ignored but was quick when we finally could

location early check in

us to do early check in

the kind staff allowed us to do early check in since we arrived before noon

helping with every request as early check in and storage our bags after check out

free car park, early check in free breakfast and free coffee in room.

is at 3pm without even trying to first look at our booking and seeing that we were granted a early check

early check in from the friendly staff which was really appreciated

absolutely beautiful clean great balcony overlooking pool breakfast area free parking

the pool was lovely and warm

we arrived early and the staff allowed us early check in

ey were super clean but outdated) great effort by the

s small and on a parking lot, but nevertheless)

toilet made a lot of noise. didnt use tv. couldnt use pool too soon.

kids loved the pool, well maintained properly and excellent location

experience from entry, friendly happy staff early check in available

also breakfast lunch, and dinner are offered at a an amazing price and the restaurant is also rite in

no breakfast

the hotel features a fantastic pool, and the sixth-floor loft is a standout

the pool!

my room was ready for an early check in. that’s awesome.

requested an early check in because our granddaughter had an unexpected procedure done and we were so happy to

asked for late check in and early check in at beginning of booking

liked that it was so close to clifton hill and the water park was joined

were given a block of rooms at a courtyard, and they provided a movie night for the kids

early check in made it very convenient for us to leave our luggage safely at the hotel before

decent location. they did allow early check in on a snowy day. which was very welcome.

were good specially my request of early check in met without any issue and i am super happy

were able to accomodate our very early check in

early check in, room upgrade for free, unexpected room quality

staff is so polite and cooperative when we ask for early check in and close rooms

also location was horrible, view is the gas station and way too far to walk to the casino and main

kids loved the pool

great balcony great pool clean great rooms

swimming pool was great we had a great time swimming ud83cudfca‍♀️ out door

since our rooms were ready, we were allowed early check in which was appreciated

early check in allowed by staff

too noisy the hotel charges for everything even arriving early to check in which isn't listed anywhere meanwhile the people checking in next to us didnt pay

for an early check in only because we brought our dog

cards didn't work 5 min after getting them had to get them re activated got charged 40$ cause of early check in had to pay for parking it should be included booked on booking

the staff were so nice and helpful and i loved how they were able to accommodate the early check in

they were kind enough to accommodate me for an early check in

we arrived very early in the morning and the receptionist change our room to a better one with a early check in

asked for early check in

there was no early check in.

great location. large spacious room and comfy big bed, plus early check in was a bonus !

no indoor pool

and my girls enjoyed the heated pool

the location is perfect; the pool access was a bonus.

it has a pool to enjoy which is a treat

if someone calls and ask about early check in, don’t ask them to come to front desk and see

the staff always tries to make your stay as pleasant as possible, they had our room ready for early check in and they were nice enough to let us stay behind the check out time at no extra

appreciate the early check in on canada day

early check in pool temp good comfortable easy to get extra pillows

early check in that's very helpful ud83dude00, highly recommend this hotel

staff were exceptionally friendly and able to accommodate early check in

no water in the pool, no coffee maker in your room.

no pool for the kids. no breakfast.

the pool is refreshing and clean

the pool was not available

we got early check in and extended parking facility at the hotel

the room had a spa bath, and of course, we went full bubble bath mode

spa tub was amazing after all that walking

staff was polite friendly and the hotel has a outdoor pool

always very friendly, walking to the falls is 15 minutes, it is a pet-friendly place, they have a pool and the accommodation has a good price, i recommend it and we will surely return

all of the staff went above and beyond to help with an early check in and make the stay a pleasure to be there

we had asked for an early check in at 1pm and the lady just said a simple no, very rude, come back at 3pm

i requested early check in

distance clifton hill, check in friendly staff and very comfy beds :) , room as requested, early check

the reception staff are very helpful and accommodated our early check in and late check out requests

reception staff amazing the guy which offer us an early check in and the girls second shift, which was the same for the second shift the next day(

accommodated my early check in

we arrive at 12 pm, and the staff allow us for early check in

most hotel allows half an hour to an hour early check in

the staff was very friendly and room was ready for early check in

location, check in team friendly, helpful and accommodating to an early check in request

early check in late departure

had asked for an early check in time because we had little ones with us

cleaning staff very nice and friendly and always said hi to us and the kids

had the jr presidential suite which had a king bed, a pull out couch and a jetted tub which the kids enjoyed a lot

staff very kind and allowed an early check in

no problem with early check in

they did everything possible to accommodate an early check in - good internet a few things things to keep in mind: - i got a room with a very

early check in, roman was awesome clean rooms would def go back

10 minutes the other direction and your at fallsview casino without having to walk the hill

allowed an early check in & a late check out

early check in allowed due to my elderly mother. very accommodating

crystal clear pool

close to the falls, both casinos clifton hill etc

staff, rooms and pool all excellent

early check in, easy, peasy

good location, free parking , early check in

facility (but so are most of them on lundy's lane) but great location we could to the falls and casino

the highlander is quite, clean and within walking distance (even for us seniors) of the falls, casino and other sites

the highlander is within walking distance of the casino and

we were allowed early check in and parked in their secure lot (for which there is a nightly charge)

the staff was so nice and let us early check in.

kids running in the halls not hotels fault.

it is closer to walk to the casino

i loved that we had the spa tub in our room, it made the stay even better!

check in was very late inspite requested for early check in.

early check in

liked the convenience of the hotel to the casino and the staff was super accommodating with my early check in, that was a huge perk to the stay

was having to pay for parking each night we stayed, the second thing that i didn't like was the wifi was horrible we were not able to get any signal on any of our phones

pool area

the staff is really nice, we asked for early check in without a problem and the check out

bed was really comfortable and the early check in request has been approved by one of staffs

early check in by one hour, can't tell if they charged for it or not, as emailed bill was so full

we also requested for a late check out which was provided

, kids swam in pool 1 or 2 times, not in room much, so much to do