accommodated my early check in, clean, updated!

very clean, the beds were quite comfy and i liked that the entrance to the room was right at the parking area

room was located directly across from the parking area.

convenient location, comfortable beds, newer carpet, parking, reasonably clean.

we had a lovely hang in the parking lot outside our room before and after the show

gave me early check in every time and late checkout once, without added fee

breakfast and location were both excellent !

the room was clean, great location, and the breakfast was amazing.

location spa breakfast view shower - great water pressure

great view. great location. great breakfast. great spa services.

they accepted early check in easily

the breakfast very good and the host most welcoming and friendly

the breakfast was really good & so much to keep you full

our hosts, the atmosphere, the breakfast, the comfortable bed, all good.

great location, very comfortable, spotlessly clean and beautiful breakfast.

was very accommodating and allowed for an early check in

was very accommodating to our request of an early check in

we walked across the street to the pillar and post for our spa treatment

the breakfast at pillars and host is amazing

situated in beautiful old town notl , i booked a night for my wife and i because she had a full spa day waiting for her the next day and the pillar and post which was across the street from this

is at 3pm without even trying to first look at our booking and seeing that we were granted a early check

free car park, early check in free breakfast and free coffee in room.

early check in from the friendly staff which was really appreciated

had to go to reception twice and also call room service to fix

pool and free breakfast also the staff were all really nice and the location you can t beat

requested an early check in because our granddaughter had an unexpected procedure done and we were so happy to

my room was ready for an early check in. that’s awesome.

asked for late check in and early check in at beginning of booking

the amazing pool area.

perfect for going to clifton hill or water park everything is near by

location early check in

helping with every request as early check in and storage our bags after check out

us to do early check in

asked for early check in that was ignored but was quick when we finally could

the kind staff allowed us to do early check in since we arrived before noon

we arrived early and the staff allowed us early check in

wifi is fast, just the signal was not strong in every corner of the room

it's better if there's indoor pool

the washroom has no lock, hoping for better lighting in the room and better wifi as well.

wifi was very slow and lighting in the room was very

location, allowed early check in, accommodated our request for twin beds, downstairs sushi restaurant,

location, cozy hotel, staff gave me ear plugs and late check out when i asked

were able to accomodate our very early check in

decent location. they did allow early check in on a snowy day. which was very welcome.

staff, we had an early check in which is a big deal for us, clean and comfortable property, location is close to

were good specially my request of early check in met without any issue and i am super happy

early check in made it very convenient for us to leave our luggage safely at the hotel before

great location. large spacious room and comfy big bed, plus early check in was a bonus !

rooms were great and loved the swimming pool

warm pool & perfect location. great beds.

the staff were also very accommodating with a late check out

and my girls enjoyed the heated pool

clean quiet comfortable very friendly staff family friendly very affordable we got an early check in very easily

we had a spa room and it was fantastic

for a different kind of tub so it didn't fit and i had to stuff a towel in the drain hole so my kids could bathe

value for money, breakfast included, free parking, all attractions just walking distance, very

room had a nice spa tub.

there was no early check in.

they were kind enough to accommodate me for an early check in

we arrived very early in the morning and the receptionist change our room to a better one with a early check in

asked for early check in

the staff were so nice and helpful and i loved how they were able to accommodate the early check in

staff is so polite and cooperative when we ask for early check in and close rooms

very nice pool

mostly, i love there pool

kids loved the pool

the bath spa was

if someone calls and ask about early check in, don’t ask them to come to front desk and see

the staff always tries to make your stay as pleasant as possible, they had our room ready for early check in and they were nice enough to let us stay behind the check out time at no extra

was clean, bed was comfortable and the staffs were friendly, we were allowed an early check in

early check in pool temp good comfortable easy to get extra pillows

early check in that's very helpful ud83dude00, highly recommend this hotel

staff were exceptionally friendly and able to accommodate early check in

outdoor pool

be cool if the outdoor pool was updated to use

the pool was out of order - staff explained why so it was not an issue.

no pool

early check in

check in was very late inspite requested for early check in.

liked the convenience of the hotel to the casino and the staff was super accommodating with my early check in, that was a huge perk to the stay

hotel was in a great location, and we received a free buffet voucher for the casino next door

there were hairs all over in the fifteen dollar voucher for the casino is not immediately available

cards didn't work 5 min after getting them had to get them re activated got charged 40$ cause of early check in had to pay for parking it should be included booked on booking

too noisy the hotel charges for everything even arriving early to check in which isn't listed anywhere meanwhile the people checking in next to us didnt pay

too noisy the hotel charges for everything even arriving early to check in which isn't listed anywhere meanwhile the people checking in next to us didnt pay

the hotel staff was awesome, got free early check in at 7am!

early check in allowed by staff

booked a falls view room and paid extra but was initially given a room facing a building due to early check in

we benefited from an early check in

used early check in

came at the hotel at 2pm asked for early check in

the staff was amazing and allowed us an early check in for our friends wedding.

location, check in team friendly, helpful and accommodating to an early check in request

had asked for an early check in time because we had little ones with us

early check in late departure

the pool

needed a get away and brought my 3 kids

most hotel allows half an hour to an hour early check in

reception staff amazing the guy which offer us an early check in and the girls second shift, which was the same for the second shift the next day(

the staff was very friendly and room was ready for early check in

accommodated my early check in

staff was friendly and they were very kind to accommodate my request for early check

no early check in but they held our bags until we could go up to the room

all of the staff went above and beyond to help with an early check in and make the stay a pleasure to be there

the reception staff are very helpful and accommodated our early check in and late check out requests

distance clifton hill, check in friendly staff and very comfy beds :) , room as requested, early check

i requested early check in

we got early check in and extended parking facility at the hotel

location, free parking, pool, and affordability.

our room was right beside the pool. every thing is close by.

liked everything about he property except the pool wasn’t heated as it says everywhere but it was +30 outside so it didn’t really matter

spa tub was amazing after all that walking

no problem with early check in

early check in, roman was awesome clean rooms would def go back

staff very kind and allowed an early check in

they did everything possible to accommodate an early check in - good internet a few things things to keep in mind: - i got a room with a very

ideal for actually doing stuff in niagara falls without staying in a casino mall

they didn't have any troubles with the early check in

od variety, plenty of tables), new appliances in the guest laundry, small but equipped gym…everything just as expected

that the pool and gym was closed but that's due to the covid 19 pandemic so it's not the hotels fault

much congestion in breakfast area , no water fountain available on any floor, you have to come to gymnastics to get

nice size rooms. clean linens and bathrooms. close to niagara falls. breakfast included.

called hotel receptionist and asked her for put me in early check in list she got the details from booking

was nice hotel but for early check in we had to wait a lot even we left a message after

they allowed us to do early check in and late check out without any issues

just a few minutes drive from the falls. starbucks and bar in lobby.

helpful like eventhough we had 2 nights in this hotel still they cleaned our rooms and there is laundry aswell so the staff is 10/10

were able to get an early check in which was great since i was on the road very early

service, friendly staff; great location; our request for early check in was accommodated - we were able to check in around noon instead of the usual 4 pm

the pool was exceptional and the kids really enjoyed it

i like the hot breakfast and that they had a fitness room, swimming pool, laundry room and free parking

fitness room. too small

got my early check in

allowed me to do an early check in

for 15 min early check in they charge 25 25 usd

would be nice if the hotel shuttle would run all year round and not only during high season but i get it

swimming pool and gym

early check in allowed due to my elderly mother. very accommodating

allowed an early check in & a late check out

comfortable ,close to casino,food and drinks

it was walking distance for us for shopping, banking, falls and casinos

staff are friendly and the rooms are clean and comfy , nice pool overall well recommended i've been coming for 2 years at this location i will be back soon

let us do early check in as our flight arrived in the morning. breakfast even included smoothies

no bathroom in pool area.

we had 3 kids and 2 adults and it was a very comfy situation for us.

the breakfast is superb

under construction and laundry was closed.

they allowed an early check in

the staff was so nice and let us early check in.

we were allowed early check in and parked in their secure lot (for which there is a nightly charge)

enjoyed stay, pool under construction but was expected in this off season.

i loved that we had the spa tub in our room, it made the stay even better!

price was excellent and kids enjoyed the pool and

was great and the staff was able to accommodate us with early check in (20$ extra fee)

early check in was requested-room ready at noon! staff was very friendly

early check in staff didn’t seem to know the answer to questions way overpriced - 650$ for less

early check in was very much appreciated. staff were very welcoming upon arrival

staff were very efficient in their checking us in and explaining the property facilities to us, bar staff were very friendly too

they should have better signs to the pool area

was travelling for a funeral and the staff were very helpful to accommodate an early check in, as well as a quite room which was pet free

did not even look at pool so cannot judge

clean pool and gym facilities 3

there is also a lot of parking space, pool, patio seating, mini mini-golf area and a gym

pool was very nice as well as the outside space