they accepted early check in easily

place to stay around niagra and most sunny the owner is amazing with the hospitality with awesome breakfast and wonderful morning coffee, am gonna come back for sure, the money worth for me, thanks

sunny was so nice! cosy rooms and wonderful breakfast!

our hosts, the atmosphere, the breakfast, the comfortable bed, all good.

was so welcoming and even gave us options for what time we would like to be served our homemade breakfast

my room was ready for an early check in. that’s awesome.

asked for late check in and early check in at beginning of booking

requested an early check in because our granddaughter had an unexpected procedure done and we were so happy to

liked that it was so close to clifton hill and the water park was joined

loved the bunkbeds, hotel was quiet, and clean. kids loved the movie in the courtyard!!

is at 3pm without even trying to first look at our booking and seeing that we were granted a early check

free car park, early check in free breakfast and free coffee in room.

early check in from the friendly staff which was really appreciated

no room service

lots of parking

helping with every request as early check in and storage our bags after check out

the kind staff allowed us to do early check in since we arrived before noon

us to do early check in

asked for early check in that was ignored but was quick when we finally could

location early check in

we arrived early and the staff allowed us early check in

mmy) - 10/10 free overnight parking - 10/10 value for money - 10/10 wifi - 10/10 beds- 11/10 bathroom - 8/10

kids loved the pool, well maintained properly and excellent location

wifi didn t work at all

the swimming pool and how close it was for walking to clifton hill

staff, we had an early check in which is a big deal for us, clean and comfortable property, location is close to

early check in made it very convenient for us to leave our luggage safely at the hotel before

were able to accomodate our very early check in

early check in, room upgrade for free, unexpected room quality

were good specially my request of early check in met without any issue and i am super happy

great location. large spacious room and comfy big bed, plus early check in was a bonus !

rooms were great and loved the swimming pool

the pool is an a+

and my girls enjoyed the heated pool

the staff were also very accommodating with a late check out

early check in

liked the convenience of the hotel to the casino and the staff was super accommodating with my early check in, that was a huge perk to the stay

check in was very late inspite requested for early check in.

convenient to niagara falls area, across from casino, and fridays & rain forest cafe in the hotel complex

ordered from room service in the morning was amazing and they even called to double check what i ordered

came at the hotel at 2pm asked for early check in

booked a falls view room and paid extra but was initially given a room facing a building due to early check in

they gave us an early check in without extra charge & gave us what we asked for in a room

the staff was amazing and allowed us an early check in for our friends wedding.

we benefited from an early check in

they were kind enough to accommodate me for an early check in

the staff were so nice and helpful and i loved how they were able to accommodate the early check in

we arrived very early in the morning and the receptionist change our room to a better one with a early check in

asked for early check in

there was no early check in.

clean, spacious, early check in, location

the staff always tries to make your stay as pleasant as possible, they had our room ready for early check in and they were nice enough to let us stay behind the check out time at no extra

early check in pool temp good comfortable easy to get extra pillows

was clean, bed was comfortable and the staffs were friendly, we were allowed an early check in

early check in that's very helpful ud83dude00, highly recommend this hotel

clean quiet comfortable very friendly staff family friendly very affordable we got an early check in very easily

kids running up and down hallway all hours of the night

quite and comfortable especially with kids

kids enjoyed this kind of breakfast

for a different kind of tub so it didn't fit and i had to stuff a towel in the drain hole so my kids could bathe

staff were exceptionally friendly and able to accommodate early check in

the pool was not available

be cool if the outdoor pool was updated to use

outdoor pool

we could n9t use the pool. when they said there was a pool

staff is so polite and cooperative when we ask for early check in and close rooms

the bath spa was

beat the price and proximity to the casino, clifton hill, etc

mostly, i love there pool

great balcony great pool clean great rooms

they didn't have any troubles with the early check in

would have been nice to have a hot tub in the pool area

pool and gym were closed due to covid. breakfast was meh!

small swimming pool and gym are also present in the building

breakfast was good, but the eggs and sausages could have been hotter

location, check in team friendly, helpful and accommodating to an early check in request

early check in late departure

had asked for an early check in time because we had little ones with us

free wifi to all patrons could have made our stay better at the location

wifi was a bit slow

too noisy the hotel charges for everything even arriving early to check in which isn't listed anywhere meanwhile the people checking in next to us didnt pay

cards didn't work 5 min after getting them had to get them re activated got charged 40$ cause of early check in had to pay for parking it should be included booked on booking

too noisy the hotel charges for everything even arriving early to check in which isn't listed anywhere meanwhile the people checking in next to us didnt pay

early check in allowed by staff

the hotel staff was awesome, got free early check in at 7am!

we arrive at 12 pm, and the staff allow us for early check in

reception staff amazing the guy which offer us an early check in and the girls second shift, which was the same for the second shift the next day(

the staff was very friendly and room was ready for early check in

most hotel allows half an hour to an hour early check in

staff was friendly and they were very kind to accommodate my request for early check

i requested early check in

we had asked for an early check in at 1pm and the lady just said a simple no, very rude, come back at 3pm

no early check in but they held our bags until we could go up to the room

distance clifton hill, check in friendly staff and very comfy beds :) , room as requested, early check

the reception staff are very helpful and accommodated our early check in and late check out requests

for 15 min early check in they charge 25 25 usd

got my early check in

allowed me to do an early check in

not get to use the pool, there were always kids swimming which we understood because of being a family hotel

would be nice if the hotel shuttle would run all year round and not only during high season but i get it

service, friendly staff; great location; our request for early check in was accommodated - we were able to check in around noon instead of the usual 4 pm

were able to get an early check in which was great since i was on the road very early

my kids would say more free cookies :-) they offer these from 6 to 8pm

breakfast was good even under current circumstances

spacious room, good variety for breakfast and little things like drinks or cookies when you come back for the day were nice touches

was nice hotel but for early check in we had to wait a lot even we left a message after

called hotel receptionist and asked her for put me in early check in list she got the details from booking

they allowed us to do early check in and late check out without any issues

they allowed us to do early check in and late check out without any issues

hotel is so close to the falls and the casino lol

accommodated my early check in, clean, updated!

convenient location, comfortable beds, newer carpet, parking, reasonably clean.

room was located directly across from the parking area.

very clean, the beds were quite comfy and i liked that the entrance to the room was right at the parking area

long walk to upper parking lot of artpark , but can be done if you want a work out

no problem with early check in

early check in, roman was awesome clean rooms would def go back

they did everything possible to accommodate an early check in - good internet a few things things to keep in mind: - i got a room with a very

staff very kind and allowed an early check in

stayed here dozens of times- i love the location kinda center to fallsview casino and clifton hill

we got early check in and extended parking facility at the hotel

the room had a spa bath, and of course, we went full bubble bath mode

location, free parking, pool, and affordability.

i had booked a room with the heart shaped spa tub and forgot my bubble bath

liked everything about he property except the pool wasn’t heated as it says everywhere but it was +30 outside so it didn’t really matter

gave me early check in every time and late checkout once, without added fee

breakfast included didn't have very many protein options

also, we were there on a sunday and monday and we looked into the spa there but it is closed on mondays and we got there after 2 on sunday and it was closed

the breakfast was very good, loved the location. so close to the venue.

the breakfast was not as extensive as i had hoped, but was sufficient

allowed an early check in & a late check out

early check in allowed due to my elderly mother. very accommodating

it was walking distance for us for shopping, banking, falls and casinos

staff was very friendly, the rooms very quiet, beds comfortable, nice pool and a short walk to the falls and other sites

it is in walking distance of great restaurants and both casinos

we were allowed early check in and parked in their secure lot (for which there is a nightly charge)

the staff was so nice and let us early check in.

the pool was smaaaaaaall

pool and gym room were

price was excellent and kids enjoyed the pool and

bed was really comfortable and the early check in request has been approved by one of staffs

the staff is really nice, we asked for early check in without a problem and the check out

early check in by one hour, can't tell if they charged for it or not, as emailed bill was so full

pool facility wasn't ok

to room door lots of privacy, we blasted music and laughed super loud and no one complained gym was empty so thats good got all amenities as described in description lots of room

early check in and location was good

room was clean and available for early check in

staff is so friendly i requested for a early check in

were trying to get an early check in around 1:30 but no success and came back at 4pm but the room they gave me they are

early check in. location

accomidating, early check in, clean and cosy

if rooms are available before check-in, they accommodate for an early check in

location and early check in

hilton even allowed early check in

we were not allowed early check in by 10am, but we were given our room by 1pm upon request

early check in, easy, peasy

good location, free parking , early check in

the highlander is quite, clean and within walking distance (even for us seniors) of the falls, casino and other sites

the highlander is within walking distance of the casino and

facility (but so are most of them on lundy's lane) but great location we could to the falls and casino

you can enjoy more facilities like early check in, room selection, discounted parking rates

after multiple phone calls to customer service we finally got early check in as requested

received early check in and late check out

reception was very friendly and we were allowed early check in

room was not available upon check in as we asked for early check in, we were offered and upgrade for a low increase in the fee

thankful for the early check in

i arrived really early and wasn’t able to check in that early so l went to do some excursions and site seeing and

staff were great and we managed a surprise early check in and got a penthouse room

only thing that i would comment on is the need for some type of bar in the shower to hold on for balance

area was a little far from anything fun besides the casino

location, cleanliness, early check in

requested early check in time and the staff said absolutely we can do that, when i get there i have to wait 2

beautiful fallsview room, early check in, clean and contemporary, friendly staff

the food in the bar area could have been better, bit pricey.

great restaurant food and service and the bar menu was excellent

no early check in

staff extremely helpful-allowed early check in

was very friendly, had room ready for early check in

they even offered us early check in which was extremely helpful

we asked for an early check in and the staff was very accommodating

asked for an early check in and the property was able to get us in at 12:00pm

negative about the place was we didn't get out for a swim due to the pool being very unclean

the pool was a hit as well as the walk to and from the falls

room was great, staff were wonderful, pool was still open (

location was so close to new casino and the falls

then to get in inhad to pay 30 for early check in

paid extra for a spa tub but the jets barely worked.

spa bath was amazing

spa tub does not work properly

great room with kitchen on part of it

location able to have early check in when not expected lovely pool for kids

not too close to fallsview casino and parking is expensive.

pool was just average. nothing special for a hotel that was otherwise excellent.

bar man was very friendly and we enjoyed our drinks in a comfortable setting

we ate in the bar and the food was great as was the service

let us do early check in as our flight arrived in the morning. breakfast even included smoothies

great accommodation, particularly laundry facilities.

felt safer that way & saves on laundry & the

clean, accommodating, and the pool was immaculate

my kids love the pool and the breakfast