the room was clean and they gave us early check in

it was located very close to main park in thorold

pool & early check in as i arrived at 1:40pm plus the suite was amazing - very clean - decor very stylish

that breakfast was not included and there was no outside pool and that the indoor pool should be extra taken care

the gym and pool were excellent

, the construction all around niagara region was determined to be the cause of a disruption in wifi service

men in the pool swimming laps so there was no room for the kids to play

was travelling for a funeral and the staff were very helpful to accommodate an early check in, as well as a quite room which was pet free

room was a very good bang for the buck with all toiletries and full kitchen

decent breakfast included, indoor pool and gym was a plus

breakfast was better then expected

there is also a lot of parking space, pool, patio seating, mini mini-golf area and a gym

we were able to get an early check in as we were going to a wedding

swimming pool

friendly staff, clean and comfortable room. decent breakfast options.

very clean. free parking. no hidden fees. included breakfast. great value.

it’s all my kids wanted to do for spring break, stay in a hotel

tried to charge us for early check in

conveniently located on the 1st floor. room was ready for early check in at 2pm!

staff was very friendly, allowed us an early check in (which was really nice since we were driving all morning) and from housekeeping to

4 water flumes, wave pool, spa area

kids friendly resort, the staff is very friendly

early check in was requested-room ready at noon! staff was very friendly

early check in was very much appreciated. staff were very welcoming upon arrival

early check in staff didn’t seem to know the answer to questions way overpriced - 650$ for less

pool and gym available

how spacious the rooms were, the staff is great and the pool and hot tub is a plus!

helped us with early check in at no extra cost

early continental breakfast, large rooms, clean room, no problem for early check in.

liked that we had spa bath in the room, and the staff member waived the early check in fee of

breakfast was good. and the staff was very helpful.

that i can't take breakfast back to room

best thing was the willingness of the staff to accomodate an early check in

we needed an early check in and the staff did their best and accommodated us.

front desk staff went over and beyond, the laundry dryer was not working and eating moneu

clean room, friendly staff, laundry facility onsite, good location near highway

snack room, laundry room, ice machine to the reception desk

experience from entry, friendly happy staff early check in available

lack of variety at breakfast

pool has a unique coating and was a bit too cold, but was still fun

breakfast was pretty small, not a lot of choice; no fruit.

the hotel features a fantastic pool, and the sixth-floor loft is a standout

we asked for early check in and she worked so hard to make it happen

breakfast was excellent. wish poor and gym were open

the pet friendliness and the ev charger

location, staff, pool, breakfast, pet friendly

with energy is great, the breakfast is great and the kitchens staff, great pool size for the kids

were very happy both our requests were accommodated - early check in, and a river view

clean front desk accommodated our early check in time everything was seamless including

good location, free parking , early check in

early check in, easy, peasy

was good not too far from the major attractions and fallsview casino

the highlander is quite, clean and within walking distance (even for us seniors) of the falls, casino and other sites

facility (but so are most of them on lundy's lane) but great location we could to the falls and casino

we were allowed early check in and parked in their secure lot (for which there is a nightly charge)

the staff was so nice and let us early check in.

not that close to the falls approximately 15 min walk and approx 15 min walk to casino but love the price and hotel is kept clean

pool and gym room were

price was excellent and kids enjoyed the pool and

clean quiet comfortable very friendly staff family friendly very affordable we got an early check in very easily

the staff went out of their way to accommodate our two kids one of whom needed a crib

everything worked nicely, the spa tub, the shower, all of the lights

kids enjoyed this kind of breakfast

then i went to run water in my spa bath and it took 3

too noisy the hotel charges for everything even arriving early to check in which isn't listed anywhere meanwhile the people checking in next to us didnt pay

early check in allowed by staff

too noisy the hotel charges for everything even arriving early to check in which isn't listed anywhere meanwhile the people checking in next to us didnt pay

since our rooms were ready, we were allowed early check in which was appreciated

for an early check in only because we brought our dog

early check in

big enough for two adults and a child

staff is so polite and cooperative when we ask for early check in and close rooms

very nice pool

pool was very clean

clean, great location, close walk to the falls, casinos and bars.

the bath spa was

allowed an early check in & a late check out

early check in allowed due to my elderly mother. very accommodating

swimming pool times

the motel is within walking distance of the falls, the casinos, and all other attractions in niagara falls

staff are friendly and the rooms are clean and comfy , nice pool overall well recommended i've been coming for 2 years at this location i will be back soon

we got early check in and extended parking facility at the hotel

location, free parking, pool, and affordability.

had great facilities such as a hot tub and pool

always very friendly, walking to the falls is 15 minutes, it is a pet-friendly place, they have a pool and the accommodation has a good price, i recommend it and we will surely return

clean, friendly, accomodating, nice room, very comfortable, love the spa bath

staff very kind and allowed an early check in

they did everything possible to accommodate an early check in - good internet a few things things to keep in mind: - i got a room with a very

early check in, roman was awesome clean rooms would def go back

no problem with early check in

walking distance to attractions and new casino

the staff is really nice, we asked for early check in without a problem and the check out

bed was really comfortable and the early check in request has been approved by one of staffs

early check in by one hour, can't tell if they charged for it or not, as emailed bill was so full

the bar let you bring your drinks up to the room and there was an ihop in the parking lot

spa tub was the stress relief needed.

distance clifton hill, check in friendly staff and very comfy beds :) , room as requested, early check

we had asked for an early check in at 1pm and the lady just said a simple no, very rude, come back at 3pm

no early check in but they held our bags until we could go up to the room

i requested early check in

the reception staff are very helpful and accommodated our early check in and late check out requests

we arrived very early in the morning and the receptionist change our room to a better one with a early check in

they were kind enough to accommodate me for an early check in

asked for early check in

there was no early check in.

the staff were so nice and helpful and i loved how they were able to accommodate the early check in

then to get in inhad to pay 30 for early check in

hot spa tub, free parking, coffee in room, microwave and fridge

stayed for a week and would have liked to have gotten the room with the full sized fridge and kitchen sink to make eating in easier

location and included a fully equiped kitchen

great room with kitchen on part of it

we arrived early and the staff allowed us early check in

pool, close to amenities, good office staff, maybe can fix internet because too slow, otherwise

mmy) - 10/10 free overnight parking - 10/10 value for money - 10/10 wifi - 10/10 beds- 11/10 bathroom - 8/10

the only problem that did not have wifi in the room

they do have a pool

reception staff amazing the guy which offer us an early check in and the girls second shift, which was the same for the second shift the next day(

accommodated my early check in

we arrive at 12 pm, and the staff allow us for early check in

most hotel allows half an hour to an hour early check in

the staff was very friendly and room was ready for early check in

location, check in team friendly, helpful and accommodating to an early check in request

early check in late departure

had asked for an early check in time because we had little ones with us

cleaning staff very nice and friendly and always said hi to us and the kids

had the jr presidential suite which had a king bed, a pull out couch and a jetted tub which the kids enjoyed a lot

we were not allowed early check in by 10am, but we were given our room by 1pm upon request

if rooms are available before check-in, they accommodate for an early check in

hilton even allowed early check in

were told that an early check in was possible

location and early check in

staff were exceptionally friendly and able to accommodate early check in

be cool if the outdoor pool was updated to use

the pool was not available

the pool was out of order - staff explained why so it was not an issue.

the pool is refreshing and clean

early check in made it very convenient for us to leave our luggage safely at the hotel before

staff, we had an early check in which is a big deal for us, clean and comfortable property, location is close to

early check in, room upgrade for free, unexpected room quality

decent location. they did allow early check in on a snowy day. which was very welcome.

were able to accomodate our very early check in

asked for an early check in and the property was able to get us in at 12:00pm

location and proximity to the casino and area was excellent

to falls and casino

the pool and grounds were

if we had young kids, we may have chosen to stay more in the heart of things

clean, spacious, early check in, location

early check in pool temp good comfortable easy to get extra pillows

if someone calls and ask about early check in, don’t ask them to come to front desk and see

appreciate the early check in on canada day

the staff accommodated our requested early check in and extra linens

early check in and location was good

early check in. location

room was clean and available for early check in

were trying to get an early check in around 1:30 but no success and came back at 4pm but the room they gave me they are

staff is so friendly i requested for a early check in

us to do early check in

helping with every request as early check in and storage our bags after check out

the kind staff allowed us to do early check in since we arrived before noon

asked for early check in that was ignored but was quick when we finally could

location early check in

reception was very friendly and we were allowed early check in

after multiple phone calls to customer service we finally got early check in as requested

received early check in and late check out

room was not available upon check in as we asked for early check in, we were offered and upgrade for a low increase in the fee

you can enjoy more facilities like early check in, room selection, discounted parking rates

i arrived really early and wasn’t able to check in that early so l went to do some excursions and site seeing and

staff were great and we managed a surprise early check in and got a penthouse room

thankful for the early check in

within walking distance to niagara falls bar with great food & service close by

is within less than 5 minute walking distance to the casino, all restaurants and event venues

was very friendly, had room ready for early check in

we were very grateful for the early check in

were super accommodating and even allowed for early check in after overnight travel from las vegas

they even offered us early check in which was extremely helpful

we asked for an early check in and the staff was very accommodating

location able to have early check in when not expected lovely pool for kids

pool area looks nice but we didn't go as there were so many kids jumping in it didn't seem relaxing

room service was great

one planning for family or friends trip this hotel is a perfect choice every thing near by like casino ,food and water

location able to have early check in when not expected lovely pool for kids

beautiful fallsview room, early check in, clean and contemporary, friendly staff

location, cleanliness, early check in

requested early check in time and the staff said absolutely we can do that, when i get there i have to wait 2

the spa bath was an added bonus too

not being able to have a cup of coffee at the bar at days end.

is at 3pm without even trying to first look at our booking and seeing that we were granted a early check

early check in from the friendly staff which was really appreciated

free car park, early check in free breakfast and free coffee in room.

i like the pool, and the hotel is always clean

noisey pool area

great location. large spacious room and comfy big bed, plus early check in was a bonus !

and my girls enjoyed the heated pool

warm pool & perfect location. great beds.

was amazing - the outdoor pool was an added bonus as both days of our stay were +30c

laundry facilities helped with washing our sons blanket as well

asked for late check in and early check in at beginning of booking

requested an early check in because our granddaughter had an unexpected procedure done and we were so happy to

my room was ready for an early check in. that’s awesome.

to jim and pool is not obvious and not offered at the desk during registration $5 strarbacks was mentioned for

kids totally enjoyed the water park