early check in allowed due to my elderly mother. very accommodating

allowed an early check in & a late check out

the pool was very inviting

close to the falls, both casinos clifton hill etc

the falls and casinos are walkable which is great

we got early check in and extended parking facility at the hotel

clean room nice pool friendly staff

not all the sprays on spa bath worked

pool was great for the kids and adults to cool off

spa bath after a long day of walking made it 100 percent worth it

early check in, roman was awesome clean rooms would def go back

no problem with early check in

staff very kind and allowed an early check in

they did everything possible to accommodate an early check in - good internet a few things things to keep in mind: - i got a room with a very

liquor store the variety store all kinds of restaurants pretty close to pretty much everything casinos walking distance very clean rooms beds are very

early check in allowed by staff

were polite and helpful and gave us an early check in

the hotel staff was awesome, got free early check in at 7am!

for an early check in only because we brought our dog

cards didn't work 5 min after getting them had to get them re activated got charged 40$ cause of early check in had to pay for parking it should be included booked on booking

distance clifton hill, check in friendly staff and very comfy beds :) , room as requested, early check

i requested early check in

we had asked for an early check in at 1pm and the lady just said a simple no, very rude, come back at 3pm

no early check in but they held our bags until we could go up to the room

the reception staff are very helpful and accommodated our early check in and late check out requests

we were allowed early check in and parked in their secure lot (for which there is a nightly charge)

the staff was so nice and let us early check in.

it is closer to walk to the casino

nice view even though you couldn't see the falls you could see the ferris wheel, casino and the skylon

walking distance to the falls, casino, restaurants and clifton hill

the staff was very friendly and room was ready for early check in

accommodated my early check in

staff was friendly and they were very kind to accommodate my request for early check

reception staff amazing the guy which offer us an early check in and the girls second shift, which was the same for the second shift the next day(

we arrive at 12 pm, and the staff allow us for early check in

staff is so polite and cooperative when we ask for early check in and close rooms

clean, great location, close walk to the falls, casinos and bars.

mostly, i love there pool

beat the price and proximity to the casino, clifton hill, etc

very nice pool

location, check in team friendly, helpful and accommodating to an early check in request

had asked for an early check in time because we had little ones with us

early check in late departure

the room was so nice and clean. i like the jacuzzi in our room. my kids love the swimming pool.

so nice to have an indoor and outdoor pool

early check in by one hour, can't tell if they charged for it or not, as emailed bill was so full

bed was really comfortable and the early check in request has been approved by one of staffs

the staff is really nice, we asked for early check in without a problem and the check out

would have been nice to know that the laundry wasn't available during our stay.

machine not working, laundry out of service, no complimentary breakfast or coffee, had to pay to park on the premises,

we arrived very early in the morning and the receptionist change our room to a better one with a early check in

asked for early check in

there was no early check in.

they were kind enough to accommodate me for an early check in

the staff were so nice and helpful and i loved how they were able to accommodate the early check in

staff were exceptionally friendly and able to accommodate early check in

be cool if the outdoor pool was updated to use

outdoor pool

i also had no prior notice of the fee amount for late check out which wasn't mentioned upon

the pool was out of order - staff explained why so it was not an issue.

the staff always tries to make your stay as pleasant as possible, they had our room ready for early check in and they were nice enough to let us stay behind the check out time at no extra

the staff accommodated our requested early check in and extra linens

early check in pool temp good comfortable easy to get extra pillows

if someone calls and ask about early check in, don’t ask them to come to front desk and see

early check in that's very helpful ud83dude00, highly recommend this hotel

clean quiet comfortable very friendly staff family friendly very affordable we got an early check in very easily

value for money, breakfast included, free parking, all attractions just walking distance, very

then i went to run water in my spa bath and it took 3

location is good, affordable, free parking onsite is available and continental breakfast.

breakfast waffles are only for weekends

were able to accomodate our very early check in

staff, we had an early check in which is a big deal for us, clean and comfortable property, location is close to

early check in, room upgrade for free, unexpected room quality

were good specially my request of early check in met without any issue and i am super happy

decent location. they did allow early check in on a snowy day. which was very welcome.

we arrived early and the staff allowed us early check in

we had a late check out

suggest adding kettles in rooms for tea or coffee making. wifi connection not always good.

cleanliness, value for money, and the pool

the swimming pool and how close it was for walking to clifton hill

staff is so friendly i requested for a early check in

room was clean and available for early check in

were trying to get an early check in around 1:30 but no success and came back at 4pm but the room they gave me they are

early check in and location was good

early check in. location

location and early check in

when i booked my stay, i asked for an early check in and was told that i would be accommodated if there was room

we were not allowed early check in by 10am, but we were given our room by 1pm upon request

hilton even allowed early check in

were told that an early check in was possible

helping with every request as early check in and storage our bags after check out

location early check in

us to do early check in

asked for early check in that was ignored but was quick when we finally could

the kind staff allowed us to do early check in since we arrived before noon

great location. large spacious room and comfy big bed, plus early check in was a bonus !

the staff were also very accommodating with a late check out

no indoor pool

was amazing - the outdoor pool was an added bonus as both days of our stay were +30c

the pool is an a+

good location, free parking , early check in

early check in, easy, peasy

was good not too far from the major attractions and fallsview casino

the highlander is within walking distance of the casino and

facility (but so are most of them on lundy's lane) but great location we could to the falls and casino

is at 3pm without even trying to first look at our booking and seeing that we were granted a early check

free car park, early check in free breakfast and free coffee in room.

early check in from the friendly staff which was really appreciated

wifi is terrible, while attempting to watch a 15 minute you tube video, lost connection 7 times

breakfast area, view of the cafeteria and pool from the room window

asked for late check in and early check in at beginning of booking

my room was ready for an early check in. that’s awesome.

requested an early check in because our granddaughter had an unexpected procedure done and we were so happy to

kids loved the bunk beds, location was terrific and the water park was a blast

the pool

reception was very friendly and we were allowed early check in

room was not available upon check in as we asked for early check in, we were offered and upgrade for a low increase in the fee

after multiple phone calls to customer service we finally got early check in as requested

received early check in and late check out

you can enjoy more facilities like early check in, room selection, discounted parking rates

i arrived really early and wasn’t able to check in that early so l went to do some excursions and site seeing and

thankful for the early check in

staff were great and we managed a surprise early check in and got a penthouse room

great location within a brief walk to olg theater and fallsview casino

they didn't have any face clothes, no bar in the closet to up clothes, jets on the tub did not work

then to get in inhad to pay 30 for early check in

big spa bath and full seperate bathroom with windows

pool next door dirty bad for guests to see

spa tub does not work properly

t the fault of this hotel, but something which would affect all the hotels there) the swimming pool was not functional, but it was too cold to

asked for an early check in and the property was able to get us in at 12:00pm

a 15 minute walk down the hill and around a bit, or taking the tourist bus down the hill) , the casino and the tourist bus line

the pool had closed already

walking distance of the canadian horseshoe fall, and very close to the restaurants, shops and casinos of fallsview

pool was empty, door rattled when people walked by, heard everthing around us

location, cleanliness, early check in

beautiful fallsview room, early check in, clean and contemporary, friendly staff

requested early check in time and the staff said absolutely we can do that, when i get there i have to wait 2

didn't know that breakfast was only included for two and we had to pay for two kids

spa wasn’t working properly.

we were very grateful for the early check in

they even offered us early check in which was extremely helpful

no early check in

staff extremely helpful-allowed early check in

we arrive as requested early check in was ready

location able to have early check in when not expected lovely pool for kids

room service was awesome

enjoy the pool area because it was always full of loud kids breaking the hotel rule that prohibits horsing around

other tenants let the doors slam after 1am. kids running around after 11pm.

parking is expensive, so park at the casino down the street. short walk.

check in was very late inspite requested for early check in.

liked the convenience of the hotel to the casino and the staff was super accommodating with my early check in, that was a huge perk to the stay

early check in

very comfortable and clean. perfect distance from falls and casino.

parking was easy and the pool was nice

they accepted early check in easily

the breakfast was really good & so much to keep you full

sunny was so nice! cosy rooms and wonderful breakfast!

the breakfast very good and the host most welcoming and friendly

the breakfast was a lovely touch and we were able to walk easily to the downtown area as well as the go

used early check in

came at the hotel at 2pm asked for early check in

they gave us an early check in without extra charge & gave us what we asked for in a room

the staff was amazing and allowed us an early check in for our friends wedding.

requested an early check in

allowed me to do an early check in

got my early check in

for 15 min early check in they charge 25 25 usd

the kids loved going to the heated pool

free shuttle service to attractions

early check in

big enough for two adults and a child

were able to get an early check in which was great since i was on the road very early

service, friendly staff; great location; our request for early check in was accommodated - we were able to check in around noon instead of the usual 4 pm

room was in the first floor in front of the laundry room so there was noise and other sound at night even while sleeping

laundry room is also available to wash your clothes

loved the breakfast/ kids loved the pool . cleanliness!

they didn't have any troubles with the early check in

gym was adequate

breakfast was all pre packaged - probably due to the covid-19 issues

pool and gym were closed due to covid. breakfast was meh!

that the pool and gym was closed but that's due to the covid 19 pandemic so it's not the hotels fault

was nice hotel but for early check in we had to wait a lot even we left a message after

called hotel receptionist and asked her for put me in early check in list she got the details from booking

they allowed us to do early check in and late check out without any issues

transportation to casino and niagara falls weren't available

they have gym, pool a starbucks and family games in the

early continental breakfast, large rooms, clean room, no problem for early check in.

liked that we had spa bath in the room, and the staff member waived the early check in fee of

helped us with early check in at no extra cost

swimming pool can be cleaned better and water should be temperature controlled if possible

enjoyed the spa tub