staff were helpful, needed early check in and they helped with no problems

the pool

really good breakfast too

breakfast was great dog occomodations are good

breakfast met our needs and easy to find

i wanted to surprise my partner with birthday decorations, etc, by going early

lady glaze doughnuts, tommy cheese shop, and 1881 steakhouse & burger bar were fantastic

the bar attached to the hotel is also excellent and food and drink are well priced

checking in at the restaurant and bar with my luggage.

issue was the club music from the bar but it ended at midnight

early check in time was a real bonus the suites were spacious and well appointed

they gave us an early check in. the room was large and the breakfast was very good.

it should be commercial/gym model fitness room needs a fan to move

very comfy bed. great breakfast. excellent price.

and the breakfast coffee taste good

they accommodated our request for early check in so we could get

special thanks for the water temperature and the installed anti-skid rubber safety pad around the pool

crown plaza has a proper restaurant/ bar, and the breakfast buffet was huge and of great quality

pool could be about 5 degrees hotter as the kids got cold fast

the food at the restaurant is horrendeous, don't bother with room service nor breakfast.

he was able to get me an early check in and assisted me with the check in process

location, parking and unit were all great for visiting kitchener comfortably.

there are no signs that the laundry room is in a huge building

the kitchen has everything you need to prepare meals

kitchener was having a cold spell while we were there, and the heat to the building wasn't on yet

we had requested early check in and they were happy to accommodate

wifi did not work

in the quality of room service breakfast, but when we mentioned this at checkout they took it off our bill, so

pool was perfect for kids

kids screaming and playing hockey outside of our room and running up and down the hallway

clean, big room, good bfast , we got early check in

the pool was cooler than we would like.

nice with a small bar area, and a few food (pizza) options

the swimming pool wasn't warm enough

are a family of six and the staff made sure the kids always had what they needed and even made sure they got time in the pool when we didn’t have

check in was quick - i requested early check in and we were able to check in when we arrived at 2-30pm

breakfast was very good simple and effective

my room was with kitchen, nice coffee machine, micro-oven, refrigerator with freezer so i can get frozen foods

pool out of order; construction.

location and the kitchenette in the rooms. morning front desk staff

bathroom was clean and well stocked, staff very accommodating to early check in and other requests

- fourth floor: basically no windows, no light from outside - tv has a blu-ray player, wifi is not great

parking lot is tight, but still convenient.

parking is out back so you have to walk through the patio and the restaurant carrying your luggage

parking area is a tight fit

many thanks for the early check in, it made all the difference to my stay

i was accomadated with early check in, the staff were very accomadating. rooms were clean,

hard unfortunately:( we booked about 3 months in advance and unfortunately we could not get a early check in when we asked

not mind to pay extra for a late check out but wish they didn't knock on my door while i was asleep to pay right there and

we were hoping for an indoor pool

very clean and large room. nice pool friendly staff. early check in was superb!

rooms are clean and early check in

early check in is rare these days

early check in most appreciated. close to an excellent pub, great food reasonable prices.

the kitchen and bar were closed the night we were there :(

front desk staff member i dealt with was super friendly, and accommodated an early check in so we were able to dress for a wedding we were going to

the view of the parking lot wasn't that great but whatever , everything else made up for it !

cleanliness in the rooms was decent but the laundry room and stairwells as an example were less than ok

friendly staff, clean rooms, & laundry facilities are always a plus!

there were young kids wearing nothing but a diaper running around the hallways at all times of the nights

they made our early check in request work

also, the one serving the breakfast doesn't smile

good food and pool

good breakfast with many options

amazing breakfast, extremely clean room, comfortable beds.

the staff that we ve talk to is helpful and nice since we are inquiring what are early check in option since we are arriving early morning from the airport

get an early check in even though i asked days in advance

the hotel staff did their best to get us an early check in and were able to direct us to the wedding which was only a few

laundry, pool, gym free big breakfast of good foods

loved the many options at breakfast. loved that the room had plates, cups, etc.. for us to use.

early check in was great.

they made me pay for a full day that i wasn t there when i could ve just paid for an early check in

was very friendly and worked to accommodate early check in so we were able to get out and enjoy our vacation

my son and i had a redeye and we showed up at 9am and they gave us an early check in on the spot, without any hassle

free parking and wifi room was very clean

for an early check in which was able to be accommodated room and hotel was super clean and impressive for

location was excellent for parking out of toronto

room needs upgrade. bathroom is moldy. rusty handle bar in bathroom.

location was very easy to get to, with plenty of parking.

location. hotel is clean and room service is good.

also was allowed early check in based on availability

clean we will stay again if we re in that area the staff were very accommodating, we asked for early check in and they made it

early check in was not available

early check in .

the front desk also accommodated our early check in which was very much appreciated

early check in.

breakfast was hot and plentiful

scrumptious breakfast with omelet, greek yoghurt, sausages, good coffee and make your own waffles

was in the prefect location for my event i was attending , very quiet, clean, comfy bed and the breakfast was great everything was fresh and the coffee was great

the breakfast was amazing