staff that went out of their way to get us an early check in, rebecca made us feel so welcome straight away

got an early check in which meant after a super long drive we got to spruce up and get changed before we

been run down,staff not helpful we arrived 30 minutes early and they wanted 10

free and reliable wifi internet

ample parking

to a very friendly welcome and an early check in

arrived early from a long flight from new york , the staff soon seen we were shattered and gave us an early

and grounds were beautiful, spa was fantastic, food was the best food we have ever eaten, staff were amazing

the gym and the pool were fantastic

the pool & spa is wonderful. the restaurant was a bit pricey but delicious. the room was comfy

spa was beautiful and so relaxing

early check in. clean room

hours for guests-this is a big let down-as we've been coming here for years-with this in mind bar closed 45 minutes early and no allowance for drinking up despite night porter jason being in

staff were excellent and friendly room was comfortble and spotless, car parking facilities very close to hotel

only issue is that the wifi doesn't connect to apple devices

something other than football to watch in bar / restaurant.

staff far from friendly - yes we were some 40 minutes before check in permitted, even though an early check in was requested

early check in, comfy room, very nice staff, transfer to airport

early check in was not available, but the option for luggage store was available

staff were friendly and very helpful on arrival and departure, the menu was great and breakfast was outstanding

having a restaurant and bar onsite was a bonus

early check in

early check in and late check out complimentary as hh awards members esp when departure was delayed

we were able to early check in and the early breakfast available was

very clean, responsive staff,early check in possible

the hotel offers a breakfast in a bag for people with an early check in

they wanted to charge an extra £10 for an early check in but relented so that was ok

clean and comfortable, early check in available

i could get early check in which really helped me a lot

no breakfast due to early check in

modern and quirky room. very big tv. good bar and food area.

staff, offered help with early check in as my kid was sick on the flight to edinburgh

early check in was also facilitated

staff very friendly. early check in was super. location fantastic being so close to the airport.

facilitated with an early check in, 10:30, which was extremely helpful

perfect location for an early flight. early check in subject to availability.

communication from staff prior to stay, lovely warm welcome on arrival with early check in as we requested

hotel / bar and restaurant finished to a very high standard, food was fantastic, highly recommend the

our room window also overlooked the kids section of the beer garden so there were screaming children and music for a good portion of

was simply a few croissants laid out the night before and left to go stale, with a selection of kids cereal boxes and a banana

restaurant and bar were ideal for both food, drink and value for money

were attentive and so accommodating- the airport transfer was great as they kindly gave us an early check in and late check out -

early check in and late check out options could have been offered together as a package as opposed

room and after calling ahead we were given early check in as we had a wedding to get ready for

also had to get an early check in as we were wedding guests at nearby venue so having to pay extra 30 to use the

we had early drop off of luggage and later on an early check in

i got in touch beforehand and requested early check in which they arranged, and then they helped us with parking, trams, etc and even made

given early check in free of charge, which was very useful

managed to get early check in which was a bonus. room was basic but ok for 1 night.

friendly staff comfortable bed parking was easy early check in was allowed

extra charging for early check in despite of mailing them

early check in great

and cocktails in the bar were very nice

the bar and restaurant were likewise very good, with a delightful range of very tasty food and drink

amazing staff. fantastic bar and food area.

food in the bar was excellent service was excellent and the room had everything you could

hotel staff were very accommodating with early check in and late check out

swimming pool and gym great breakfast.

bar and restaurant nice with good food

wifi signal was very weak thought cost for parking at out of town location was steep

bar, restaurant and pool good

early check in was accommodated

allowed early check in after long flight from hong kong very much appreciated.

early check in and facilities.

early check in when we arrived at 10am late check out 12pm

unfortunately the pool was closed due to high chlorine, although other facilities were open.

only stayed one night as we had an early check in at edinburgh airport

early check in was not an issue, lesley very helpful

was good in the circumstances, obviously no restaurant or bar service but our needs were well looked after and excellent and friendly service

tasty breakfast and nice choice of delicious options for a la carte dinner in the dining room with

the gym had a lot exercising machine and space which was good

sea view, large comfortable bed, good powerful shower with early check in and late checkout compared to other options

large airy room. warm. good shower. lovely view. early check in good.

30, you are either in your room or you have to go out - no lounge or bar or other services as the word 'hotel' suggests

i would have liked a bar area

there was no evening bar at restaurant after 5pm

early check in was great for young family

breakfast is very good

the staff went out of their way to feed us when we arrived late, after the kitchen had closed

have liked a better seating area at bar just for relaxing it was still nice but would have like couches and comfy

lovely breakfast

lots of space in the family room. allowed us an early check in

guests coming in late night screaming kids

not too keen on buying breakfast as was quite dear for one person when my kids and i wouldn't eat a lot should maybe be a set price for

my kids had to stay with family as i couldn't have them sleep in the room

booking the room , i put a family of four , but have me a room for a family of three , my kids had to share a bed

clean and early check in and late check out

the team managed to give us an early check in as we arrived earlier than expected

comfy bed and good sized room, got an early check in which was great

coming here for years) but were so impressed with all the work that's been done throughout the bar, restaurant and public areas

bathroom with larger than normal sized shower late check out at 12 was also handy kids loved the complimentary biscuits

was very clean and they even had the room ready for an early check in

very well run hotel, bar and restaurant

the restaurant and bar downstairs is really good

unfortunately breakfast didn't happen as power failure in kitchen

we ate at the bar in the evening

even after requesting early check in, and advising i was disabled our room was a good distance away it also wasnt ready

we got an early check in

an early check in an hr before arriving

great pool nice room nice staff

the wedding co-ordinator was brilliant, the bar and restaurant staff were ace, very attentive and polite

told i could change days from friday to the sun with early check in and late check out, phoned sunday morning to confirm everything to be told there

early check in was really nice, as was the 15% discount for restaurant usage

the pool & facility s. early check in.

the kids received a lovely welcome gift bag and we were given a voucher for some complimentary drinks

evening, that it shouldn't be propped open and was told that it was because they were moving the laundry

we went for taylor swift and they made such an effort with giving us early check in, and really leaning into the concert

early check in, which really helped as we were in city for evening gig

they did their best to meet our early check in requirement

on front desk, remember the membership i have and gave us the early check in and a cookie/short bread

perhaps recently decorated restaurant/bar was great breakfast great staff great managed to get an early check in which was ideal as we were headed to the zoo straight away easy enough to hop on a

was great for early check in at edinburgh airport

good staff good bar quirky building

liked that it had a bar so i could get a drink

this is a 'working' hotel in a residential area, providing a bar and restaurant for locals - no noise from either in room - not a tourist hotel

we spent the evening in the bar downstairs where everyone was really friendly and accommodating - couldn't have asked for more

at the property were extremely helpful and also went out of their way to get us into our room early after a long drive and last minute booking

local distance to the train station and allowed a late check out last minute

staff were friendly and knowledgeable about the local area and facilities i requested early check in and

staff were lovely and i had an early check in and little later checkout too

we asked for an early check in and the staff were accommodating and helpful

the way the restaurant and bar staff interacted with their customers

the self service toaster at breakfast takes too long!

staff very helpful with an early check in

was a lovely stay i arrived and parking was easy, i checked in and the staff were delightful i was assisted which my luggage and

golf course very close by and is the exact layout of agusta

nice and quiet ev charger is bonus

a delight to stay here , plenty car parking available , very friendly and helpful staff , spacious rooms , delicious evening meals and

even allowed early check in

they also allowed early check in which was really helpful

early check in, breakfast, friendly and helpful staff

option of booking an early check in would be good, although we did arrive slightly early and room was ready, so not a

he tried his best getting early check in for us and kinsly cancelled our spare room, his understanding of the change of plan

they allow early check in.

staff, clean warm comfortable room, great bar with friendly locals plus a great location for walking around

the bar has very friendly locals

was nice having a bar down stairs that you can relax in before retiring for the night

you're home late and to top it off, we thought we were coming back to a very quiet drink the the bar and was so happy to see the place was full of life (and karaoke

staff were very accommodating, we got an early check in which was fantastic

early check in and late check out

were lucky to get a parking space on arrival but after going back out in our car in the evening we needed to park on

tight parking spaces

room was missing an information leaflet with wifi codes or room service/hotel facilities etc

got early check in

convenience. access to public transport. early check in.

blatantly lied to about my room which had been booked the night before my arrival as to get an early check in

i requested an early check in and it was so slow and didn't happen

i wanted an early check in and the team at apex facilitated that without any extra charge

staff, quick check in and early check in as requested on the app, very clean room comfortable bed

friendly staff that were accommodating to upgrading our room and early check in.

we can do early check in for free

i requested an early check in & they made that possible • the room was a good size & had good wifi • good

bar was closed at 11:00pm & we were told to be quiet when we was only talking to another group of

very friendly and even accommodated an early check in

i managed to secure an early check in as i was attending a wedding

with 3 kids, our two rooms were a little far apart.

great evening meal and able to relax in the bar afterwards

room service was excellent

the early check in option, the staff were helpful. rooms a good size and the location

the bar is so classic, old wood and plaid with an outdoor deck you can sit at and enjoy these views and

lovely bar and welcoming lounge

hotel has all the features bar restaurant with amazing food we love the three times cooked chips

the bar and restaurant staff were all friendly, greeting customers with a smile too

early check in,the en suite,the bed,the location and friendly staff

to covid there was no bar or kitchen which meant we had to go out for food and when you've driven force hours you really don't

a burger at the orchard bar is a must- very friendly waiters

instead of usual tea/ coffee in room there was a fully stocked kitchen for use of guests

the atmosphere in the bar and restaurant was fantastic

charges for early check in even if room is available

charging £10 for an early check in 1

was not flexible on early check in

early check in is available for an extra cost

they accommodated with a slightly early check in and a twin room as requested

early check in.

bar next door looked good so must buy something on next visit

the complimentary breakfast for the first morning was a lovely touch

we could hear the bar opposite loading and unloading kegs of beer in the morning, so a lot of loud bangs

had to get breakfast elsewhere as my partner is coeliac meaning he cannot have wheat or gluten and sadly this

late check out times and early check in compared to other hotels was great too

front desk staff were really welcoming and friendly and room service was delicious

late check out times and early check in compared to other hotels was great too

lovely stylish room in great location. super breakfast as part of the offering.

hotel is lively in a good way, staff nice, lovely bars and the decor is beautiful and comfortable

staff friendly, early check in on arrival.

early check in and we were allowed to use the left luggage which was a great help for us

asked for late check out as my flight was at 7pm

we ordered room service on the first night and the food was delicous especially the haggis bon bons and the

breakfast room service tray still out in corridor at 7pm

friendly staff, got a very early check in and room upgrade which was good of the hosts.

close bar service

was a shame the bar wasn't open and no hot breakfasts were available on the weekend of our stay but this did not

there is a bar on-site for bev vies and snacks

they have a nice cozy bar that seems

he made an early check in on new years eve possible for me, which was such a treat

room was ready for early check in

it was convenient to use the guest laundry

offerings of food, wine, and other comestibles paid on an honesty basis as well as a guest laundry