at the property were extremely helpful and also went out of their way to get us into our room early after a long drive and last minute booking

local distance to the train station and allowed a late check out last minute

was great for early check in at edinburgh airport

good staff good bar quirky building

liked that it had a bar so i could get a drink

this is a 'working' hotel in a residential area, providing a bar and restaurant for locals - no noise from either in room - not a tourist hotel

live music in the bar and decent, good value italian restaurant attached

early check in was not an issue, lesley very helpful

only stayed one night as we had an early check in at edinburgh airport

kids loved the cookies! parents everything else!

late check out at 12 a bonus too

more choice on room service menu

staff very helpful with an early check in

i have room service during my stay and i cannot fault this service

no lift evening meals in the bar not dining room. not really a moan but changed from last time

a delight to stay here , plenty car parking available , very friendly and helpful staff , spacious rooms , delicious evening meals and

nice and quiet ev charger is bonus

i managed to secure an early check in as i was attending a wedding

very friendly and even accommodated an early check in

parking facilities ;the ambience of the hotel ;the helpfulness and friendliness of the staff and

one of our room service meals was not hot , which was a shame as the food there was lovely and presentation

room service was excellent

else provided by the owner was excellent it was beyond accommodating in our request for an early check in required to change for a family funeral

the facilties, bar and breakfast

the on-site bar was a treat after a long day, and the optional breakfast exceeded our expectations in terms of

bar and breakfast room spotless

even lent me his golf clubs to go and play golf

room and after calling ahead we were given early check in as we had a wedding to get ready for

also had to get an early check in as we were wedding guests at nearby venue so having to pay extra 30 to use the

early check in and late check out options could have been offered together as a package as opposed

we had early drop off of luggage and later on an early check in

were attentive and so accommodating- the airport transfer was great as they kindly gave us an early check in and late check out -

large airy room. warm. good shower. lovely view. early check in good.

sea view, large comfortable bed, good powerful shower with early check in and late checkout compared to other options

i would have liked a bar area

30, you are either in your room or you have to go out - no lounge or bar or other services as the word 'hotel' suggests

there was no evening bar at restaurant after 5pm

as we were there for a wedding at neighbouring hotel staff were fantastic even giving us early check in breakfast was really

breakfast choices were a bit limited.

breakfast was just fine, room was comfy and clean dinner was very nice. 5 stars all round.

location, parking nearby, excellent bar and restaurant, good menu , great quality, nice room, spotless

windows in bar area, this means the cigarette smoke from people out the back seeps into the room

early check in was great for young family

liked everything about our stay staff were lovely esp wee blonde bar maid sorry didn't get her name

staff were friendly, dinner and breakfast was excellent

pod situated just near the hotel where you can have a meal and full breakfast

the member of staff tried to be very helpful but the kitchen let her down

staff were lovely and i had an early check in and little later checkout too

staff were friendly and knowledgeable about the local area and facilities i requested early check in and

we asked for an early check in and the staff were accommodating and helpful

staff at reception to the bar staff..all fantastic

clean brilliant size room for kids also had great sitting area

we were able to early check in and the early breakfast available was

early check in

early check in and late check out complimentary as hh awards members esp when departure was delayed

the hotel offers a breakfast in a bag for people with an early check in

very clean, responsive staff,early check in possible

early check in, comfy room, very nice staff, transfer to airport

staff far from friendly - yes we were some 40 minutes before check in permitted, even though an early check in was requested

early check in was not available, but the option for luggage store was available

having a restaurant and bar onsite was a bonus

parking included

no breakfast due to early check in

i could get early check in which really helped me a lot

they wanted to charge an extra £10 for an early check in but relented so that was ok

clean and comfortable, early check in available

property is very trendy, the gym is too small

also, i booked a wake-up call because we had a very early check in and flight, but unfortunately the staff put it down for the wrong day, so no call

staff, offered help with early check in as my kid was sick on the flight to edinburgh

perfect location for an early flight. early check in subject to availability.

staff very friendly. early check in was super. location fantastic being so close to the airport.

facilitated with an early check in, 10:30, which was extremely helpful

the pool & facility s. early check in.

early check in was really nice, as was the 15% discount for restaurant usage

told i could change days from friday to the sun with early check in and late check out, phoned sunday morning to confirm everything to be told there

the spa and gym area are very clean and also has lovely staff

their big room and fitness facilities swimming pool and sauna

arrived early from a long flight from new york , the staff soon seen we were shattered and gave us an early

i enjoyed the fitness center, spa, and pool

we had a suite and it was perfect for work trip but also a couple night away, we also had a spa day the next day perfect to

good choice of breakfast, swimming pool, jacuzzi and steam rooms really good

they gave the cutest touch for kids too but i won't spoil the surprise

early check in and facilities.

early check in was accommodated

allowed early check in after long flight from hong kong very much appreciated.

early check in when we arrived at 10am late check out 12pm

the room service could smile more

upgraded without charging to triple room and also gave us early check in at 11am

i have received a message that if we come before 3pm we must pay early check in

clean and comfortable and bonus got an early check in and helpful friendly staff

managed to get early check in which was a bonus. room was basic but ok for 1 night.

given early check in free of charge, which was very useful

lots of space in the family room. allowed us an early check in

booking the room , i put a family of four , but have me a room for a family of three , my kids had to share a bed

guests coming in late night screaming kids

walls made for a bit of noise, not helped by kids running around until late in the night

my kids had to stay with family as i couldn't have them sleep in the room

clean and early check in and late check out

the team managed to give us an early check in as we arrived earlier than expected

comfy bed and good sized room, got an early check in which was great

bed for kids was very uncomfortable

bar and restaurant are amazing

was very clean and they even had the room ready for an early check in

unfortunately breakfast didn't happen as power failure in kitchen

very well run hotel, bar and restaurant

with shower were really stylish,under the room was great restaurant, perfect design and great kitchen and enourmous portions, the breakfast you can

in the restaurant which was excellent as our dog was very excited with the food coming out the kitchen, so this kept her amused allowing us to eat

option of booking an early check in would be good, although we did arrive slightly early and room was ready, so not a

they also allowed early check in which was really helpful

very friendly, clean modern room, delicious breakfast and staff allowed early check in as room was ready good his route into city

even allowed early check in

early check in, breakfast, friendly and helpful staff

early check in, which really helped as we were in city for evening gig

they did their best to meet our early check in requirement

perhaps recently decorated restaurant/bar was great breakfast great staff great managed to get an early check in which was ideal as we were headed to the zoo straight away easy enough to hop on a

we requested an early check in as we had a 3am start to our journey from bristol, we checked in and were given the

on front desk, remember the membership i have and gave us the early check in and a cookie/short bread

hotel staff were very accommodating with early check in and late check out

it was out of the hotel's control, and the fault of our timing, but the spa and pool were closed :

on saturday night the bar and restaurant staff seemed a bit over stretched.

always went the extra mile to help out, the facilities were amazing

there was a good gym and lovely meal in the evening

we had our room ready for an early check in

place with lovely decoration and facilities, and the staff were gracious in facilitating an early check in to get ready for the wedding we were attending

early check in was greatly appreciated, we will return

the room service meal was delicious and we will be back to eat in the restaurant based on that

so more road noise and also people talking outside below room in evening as outdoor seating for bar at front of hotel

did not use dining room but had room service breakfast which was good

an early check in at 2:30pm instead of 4pm

they accommodated with a slightly early check in and a twin room as requested

specifically receptionist- i already paid for the early check in and i totally understand there must be shortage of rooms but at the time of

charging £10 for an early check in 1

charges for early check in even if room is available

staff were very accommodating, we got an early check in which was fantastic

early check in and late check out

great room service meals, attentive staff.

with room service order but we still paid the price of the slightly higher priced item even though we

stunning bedroom, bathroom, bar and building in general

room was ready for early check in

he made an early check in on new years eve possible for me, which was such a treat

it was convenient to use the guest laundry

offerings of food, wine, and other comestibles paid on an honesty basis as well as a guest laundry

they really care our experience and trying to accomodate early check in, other services as much as they could

challenging , we arrived at 10am and didn t get to the room until 1pm, this was considered an early check in

the welcome we received at a very early check in was superb

i ordered gluten free room service and i got exactly what i asked for and it was amazing, i will definitely be back

wifi kept disconnecting some areas of dust on parts of the room furniture

friendly staff, got a very early check in and room upgrade which was good of the hosts.

close bar service

was a shame the bar wasn't open and no hot breakfasts were available on the weekend of our stay but this did not

the hotel bar was lovely and breakfast was perfect

they have a nice cozy bar that seems

they assisted with local transportation and tourist information as well as an early check in and early morning check out

we were given early check in as our room was ready when we got there which was great

the secure parking was a lovely additional facility that made a stress free stay

although we did not take advantage of the bar or sandwich service i can see these can be very welcome options for some

the wifi didn't have amazing reach or speed from our room

got early check in

convenience. access to public transport. early check in.

blatantly lied to about my room which had been booked the night before my arrival as to get an early check in

i requested an early check in and it was so slow and didn't happen

i wanted an early check in and the team at apex facilitated that without any extra charge

staff, quick check in and early check in as requested on the app, very clean room comfortable bed

friendly staff that were accommodating to upgrading our room and early check in.

we can do early check in for free

i requested an early check in & they made that possible • the room was a good size & had good wifi • good

bar was closed at 11:00pm & we were told to be quiet when we was only talking to another group of

early check in

we arrived to hotel early, before 8am

offered an early check in and also held on to our luggage after the check out time

great location, great room. quiet. really friendly staff and accommodated an early check in

kind, we got an early check in which we didn't expect at all, we just wanted to leave our luggage to easily explore

early check in.

loved the breakfast that we paid extra for and the tv was easy to work out as well as the cosy size of the

adjacent bar is fine for a snack and good prices

staff at reception were very polite and presentable, the evening food in the bar was excellent

the complimentary breakfast for the first morning was a lovely touch

early check in and we were allowed to use the left luggage which was a great help for us

staff friendly, early check in on arrival.

the bed and room service was outstanding

good breakfast and room service

00 extra charge for room service - i have never been requested to pay this before and was a little shocked to be

late check out times and early check in compared to other hotels was great too

the breakfast menu is unique yet there are many tasty dishes

brilliant room service with the restaurant going above and beyond to help with food intolerances

absolutely loved the late check out time which is so unusual these days

hotel is lively in a good way, staff nice, lovely bars and the decor is beautiful and comfortable

staff went above and beyond to get us an early check in because of our early flight

was a very odd unpleasant smell in the kids room

a good selection for breakfast

the price included a buffet breakfast

a resident i didnt get to buy a night cap from the bar when i arrived back after 10pm on my

asked for an early check in due to train times, that was no issue

of staff who greeted us at 8am on saturday 17th was not just warm and welcoming but found an early check in for us which absolutely saved the day after a restless night on the caledonian

early check in and superb staff at reception and bar area

cost of breakfast and it should include toast, not have to pay exrltra for it.

excellent location, great bar at the hotel, comfy bed.

bar / breakfast restaurant lovely and food was good

free early check in, lovely staff and good location.

bonus was the early check in and being able to leave bags after check out

i had an early flight as well and they accommodated my early check in

com offered early check in

kitchen, the bathroom, the bedroom

we were allowed early check in which helped us a lot as we took a shower and were ready for the city

swimming pool and location, early check in was great

requested early check in after an overnight flight, but our room was not ready until almost the normal time

breakfast was fab, and all around, one of the best hotels we have stayed in recently

staff excellent comfy bed, quiet, good wifi and excellent location

got an early check in and even gave us plates and cutlery to eat our own meal in the room 10/10

35 for an early check in.

extra charge for car parking and early check in

they gave us early check in so we could drop our stuff before he ceremony

allowed us early check in, huge rooms and beds, great location, super friendly staff

they allow early check in.

was nice having a bar down stairs that you can relax in before retiring for the night

the bar has very friendly locals

staff, clean warm comfortable room, great bar with friendly locals plus a great location for walking around

you're home late and to top it off, we thought we were coming back to a very quiet drink the the bar and was so happy to see the place was full of life (and karaoke

soo much room in serviced apartments. early check in friendly staff awesome location

the kitchen is fully equipped, so if you're planning a long stay, there is everything you need to make

booked a 2br apartment for 4 adults and 2 kids under 10 years old

the sitting area and kitchen were good, and the beds were comfortable

though it

we had an early check in and our room was ready which was amazing

restaurant and bar were really nice places to hang out

bigger gym

better, we had issues with check out time after staff hadn't communicated properly, we asked if late check out was possible and it wasn't a problem, we confirmed the time of check out with

were so helpful when we arrived early they got a room ready for us and gave us a complimentary late check out as we had a late flight the next day

not only were they incredibly helpful about an early check in but the extras they gave were so generous

they managed to arrange an early check in too which helped and all of my requests were met

i had booked to return here after our trip to the highlands, but upon the request of my kids i cancelled the booking

spa is located on a different building and there is no way to get there without going outside the

the spa facilities and the gym facilities were also exceptional and we really enjoyed them

not keep our luggage on check out day which caused a lot of hassle, also had to pay £10 for early check in even though room was ready

wasn't offered an early check in which we were happy to pay for

the other reception desk guys were fairly decent in helping us with a bit of late check out