early check in,the en suite,the bed,the location and friendly staff

from the manager who went out of his way to make me feel comfortable and also re-opened the kitchen to make me a

room was big, warm and bright with coffee/tea & kettle facilities in room and a little bar fridge

nice bar with lovely food

and drinks there so many times over the years never been disappointed the young lady behind the bar with the dark hair is a credit to your establishment i wish there were more people like

an early check in an hr before arriving

even after requesting early check in, and advising i was disabled our room was a good distance away it also wasnt ready

we got an early check in

ordered room service) and really top quality

kids enjoyed the pool access and breakfast was great

staff were great and i had early check in at midday.

requested early check in and they did their best to let us in the room for 12:00 so we could get to a wedding

spacious chalet style rooms,great food in the restaurant, lots of free parking ,very nice staff ,clean

room service would be nice as got there too late for food

a function going on and it was a bit loud but they managed to move us to a quieter room so the kids can sleep well

room was spotless very comfy bed. we were aloud an early check in as we were going to a wedding

exactly as advertised and clean organised an early check in as we were attending a wedding and there was no issues everything was clean and

the hotel was accommodating as we required an early check in.

kids had a blast, we're currently staying at the double tree by hilton in glasgow and it's no where

the bar and snack prices are extortionate.

loved the fact that even though we were the first room in the corridor and right next to the bar we didn'y hear a thing

the staff on reception they were so friendly and helpful very polite the staff on the breakfast bar they were amazing excellent expectations i really like the place i wouldn’t think twice for

the staff kindly arranged an early check in and nothing was to much trouble

the hot tub, the nice beech house, the breakfast. kind staff

the cocktails in the bar were good too and breakfast was also very good

tub, saunas, and hot stone bed, gym, and nice grounds

property off the main road there was no traffic noise which is a huge bonus and plenty of free parking

early check in; friendly staff; clean well appointed room; lovely evening meal; well positioned

spacious and comfortable, staff friendly, early check in no problem

a headache unfortunately and i didn't realise you had cereal and juice out until we had our hot breakfast as nobody said anything

the bar downstairs was also good

staff were lovely and food excellent both dinner and breakfast

and jackie were so helpful with showing us where to park and allowing an early check in

nice view from the room little welcome details, which the kids really appreciated

breakfast and location

there were little biscuits, hot chocolates and toiletries and the breakfast was outstanding

it was simply value for money, in an ideal location with a great breakfast - will definitely return

early check in was appreciated

50 extra for room service so had that every morning comfortable bed and nice

were very helpful in helping me to try to resolve a laundry crisis i was having

great location, helpful staff and great room service.

i would have loved wifi in my room.

staff was great - we needed to do an early check in as we wouldn't be back from edinburgh until after the desk had closed - they were

quite slow but the young man serving was working on his own, serving non residents as well as room service

the kitchen wasn't open in the evening but we dined in a nearby recommendation and had a great meal

location was perfect, rooms lovely, bar area pleasant and staff were very nice and helpful

the staff at the bar were very helpful and pleasant

staff friendly and able to get early check in

enjoyed the facilities, including the bar area

breakfast was great, an excellent choice of food for both adults and kids.

there were only 2 members of staff on for the bar/food, i was the only person at the bar and i waited 15minutes for

pieces to do they had a toy section they had colourings which i thought was great to keep the kids entertained toilets were clean and fresh

location is great and was offered an early check in which was very helpful.

early check in facilitated staff friendly beds comfortable great view of ochils

a lot going fo it poor wifi if any pub smells damp no food luxury room not very luxurious pub and rooms need total

bar was great for the football and the staff and clientelle in bar were very accommodating

great the bar has gluten free lager

to a very friendly welcome and an early check in

early check in. clean room

staff were excellent and friendly room was comfortble and spotless, car parking facilities very close to hotel

something other than football to watch in bar / restaurant.

problem with login onto the free unsecure wifi

i love the bar with sport on the tv s in the

early check in was great for young family

have liked a better seating area at bar just for relaxing it was still nice but would have like couches and comfy

the location is very good if you have pets or kids as there is a park across the street and beach aprox 5-10 minutes walking, where you can have

kids all enjoyed it

it was all very relaxed and made super-easy with our dog in the bar area

staff were lovely and i had an early check in and little later checkout too

we asked for an early check in and the staff were accommodating and helpful

staff were friendly and knowledgeable about the local area and facilities i requested early check in and

fire door to laundry room wedged open and door to outside also so anyone could walk in

superb breakfast

sea view, large comfortable bed, good powerful shower with early check in and late checkout compared to other options

large airy room. warm. good shower. lovely view. early check in good.

plenty of tea and coffee in room and a chocolate bar

30, you are either in your room or you have to go out - no lounge or bar or other services as the word 'hotel' suggests

there was no evening bar at restaurant after 5pm

a free car park is definitely a bonus, an early check in which was one hour before the normal check in of 3pm, this was great for me as i am

we checked in we couldn't sit in the bar to have a drink, the restaurant which is apparently separate to the hotel was full but we

no receptionist or bar staff . we had to go looking to book in. but when found very pleasant

no bar lounge for drinks only.

nice veiw of golf course

we requested early check in & they were able to oblige

they allowed us an early check in and welcomed our dog, even offering to let him out in their yard in our absence

staff went out of their way to accommodate our early check in for a wedding and the breakfast was superb

the beer garden and the inside of the bar were really welcoming

the selection of beers at the bar is very good as well

very friendly and even accommodated an early check in

i managed to secure an early check in as i was attending a wedding

ample parking, easy walking distance to town, once we discovered the more pleasant walk through the

staff was also very friendly with kids

the hotel was maintained well with an old fashioned charm we liked sitting in the comfortable bar and the dining room was very elegant bed was really comfortable the hotel gave all guests

staff very helpful with an early check in

ev charging, very small but nice fitness room, friendly staff, clean rooms

no longer show any sports in bar so we had to go elsewhere for that

no room service due to covid restrictions so cannot give a score

nice and quiet ev charger is bonus

else provided by the owner was excellent it was beyond accommodating in our request for an early check in required to change for a family funeral

even lent me his golf clubs to go and play golf

it had twin beds which is important for golf holidays.

loved everything the room the breakfast the bar brent he runs it so well i would 100% be back and can’t wait till next time well done we

bar and breakfast room spotless

only stayed one night as we had an early check in at edinburgh airport

early check in was not an issue, lesley very helpful

hotel with all the usual facilities, wifi, free parking

poor wifi in gym, limited usb outlets in room

customer service was great as was the selection available at breakfast.

very helpful and friendly staff, very accommodating with early check in etc

the breakfast and bar the room was great and a very comfortable bed

the service both with the meals and at the bar was excellent

jacuzzi bath was a hit with the kids and nice big family room

all okay, maybe would say the bar was a little cold, but the rooms are always very

was lovely and we were given the requested early check in

was good and the food served in the hotel is great also

all round great hotel - breakfast , rooms , staff , parking & value for money definitely be

breakfast was delicious and speedy

partner, 2 kids and i enjoyed a lovely stay at the alona hotel

where a credit to the management, got an early check in and asked if we wanted breakfast front desk staff couldn’t of been anymore helpful

we also asked for an early check in and this was granted

were allowed an early check in free of charge

super friendly staff, early check in after a long journey, great facilities, nice breakfast

-good value for money. -1 hour early check in.

disabled had to wait 2 hours for my room even though i asked for early check in

& bright spacious room, staff were all lovely, we git an early check in for our event which made the go stress free for us

staff very helpful and special mention to orla who went out of her way to find me for an early check in

room was next to the gym suite and was a little noisy in the morning when people were working out , maybe suggest/advise

the gym was out of order