early check in. clean room

wifi didn't work for me because i could not log on

no room service during my stay

parking, breakfast

plenty parking on arrival got to reception desk and the receptionist was very friendly

to a very friendly welcome and an early check in

staff that went out of their way to get us an early check in, rebecca made us feel so welcome straight away

got an early check in which meant after a super long drive we got to spruce up and get changed before we

been run down,staff not helpful we arrived 30 minutes early and they wanted 10

tried charging me more then the room cost then next day had to change room due to leak ordered room service in the night time and had to go to the bar and find out where it was over 50 mins

staff are friendly and helpful and i really liked the breakfast there also

an early check in an hr before arriving

even after requesting early check in, and advising i was disabled our room was a good distance away it also wasnt ready

we got an early check in

room service dinner. the pool!

friendly staff, clean, good breakfast, nice facilities with pool, gym

early check in,the en suite,the bed,the location and friendly staff

had a great time thanks to all the staff we would also like to thank young mark who works in the bar nothing is to much trouble for him great guy as our all the

liked the annexe where i stayed with kitchen etc liked that there was a restaurant close by, and it was near shops

and all the staff were all dressed up for halloween and was made to feel very welcome, the bar was well stocked with lots of choice will definitely stay here again 5

a burger at the orchard bar is a must- very friendly waiters

requested early check in and they did their best to let us in the room for 12:00 so we could get to a wedding

staff were great and i had early check in at midday.

to find, nice location and parking is free

everything was explained about breakfast

the bar and restaurant had little

very helpful and friendly staff, very accommodating with early check in etc

everything and friendly bar staff

our room was above the bar. fortunately it was a mid week stay & the bar closed at 10pm

3:00am - if you are not a sound sleeper, perhaps ask for other side rooms, as thankfully our kids were

room was fab... food was lovely and bar prices were exceptionalud83eudd23 staff were amazing

early check in was great for young family

put in room 1, which view is of the roof and back of kitchen, whereas with only 2 rooms occupied, it would have been better customer experience to put

liked everything about our stay staff were lovely esp wee blonde bar maid sorry didn't get her name

fantastic breakfast and dinner looking forward to our next visit

kitchen - there is a noisy fan

sea view, large comfortable bed, good powerful shower with early check in and late checkout compared to other options

large airy room. warm. good shower. lovely view. early check in good.

plenty of tea and coffee in room and a chocolate bar

30, you are either in your room or you have to go out - no lounge or bar or other services as the word 'hotel' suggests

i would have liked a bar area

early check in was not an issue, lesley very helpful

only stayed one night as we had an early check in at edinburgh airport

great gym great staff great view to the bridgereally good value for money

wifi would not work. reception staff were poor on arival, though it was midnight..

please advertise that you have a gym; i'll use it next time.

we asked for an early check in and the staff were accommodating and helpful

staff were lovely and i had an early check in and little later checkout too

staff were friendly and knowledgeable about the local area and facilities i requested early check in and

poor breakfast, needed more choice

staff at reception to the bar staff..all fantastic

was lovely and we were given the requested early check in

free parking and ev charging was available in the car park

the food was lovely, both evening meal and breakfast cooked perfectly

very friendly and helpful staff, lovely comfortable room, great breakfast.

the breakfast buffet was very good

where a credit to the management, got an early check in and asked if we wanted breakfast front desk staff couldn’t of been anymore helpful

were allowed an early check in free of charge

we also asked for an early check in and this was granted

super friendly staff, early check in after a long journey, great facilities, nice breakfast

-good value for money. -1 hour early check in.

staff very helpful with an early check in

friendly staff and excellent room service

service in the restaurant and bar was excellent

no longer show any sports in bar so we had to go elsewhere for that

we enjoyed the urgent room service

early check in - room was great

wifi signal all over the hotel very weak

the wifi was terrible

from receptionist niamh who was pleasant and polite, adam the bar man

have been good to have use of the pool,but totally understandable due the situation we are

very friendly and even accommodated an early check in

i managed to secure an early check in as i was attending a wedding

parking facilities ;the ambience of the hotel ;the helpfulness and friendliness of the staff and

and 2

ample parking, easy walking distance to town, once we discovered the more pleasant walk through the

a free car park is definitely a bonus, an early check in which was one hour before the normal check in of 3pm, this was great for me as i am

nice bar and restaurants attached to the hotel

a sunday morning, the bar and the restaurant were closed (after a wedding party), so we couldn't get anything to eat or a

nice veiw of golf course

to get her check in was quick and gave directions to the room put my luggage in and then to the bar as was there for a wedding had a great nights sleep and breakfast was good in morning aswell

early check in and free breakfast sunday morning, staff were lovely!

the whole place was amazing , room, food, staff, location , bar will defo be returning.

hearty and delicious breakfast

was so friendly nothing too much trouble, rooms was lovely clean,very comfortable and modern, breakfast was excellent we would

excellent restaurant and food and a great bar area

else provided by the owner was excellent it was beyond accommodating in our request for an early check in required to change for a family funeral

from hotel doing excellent food as no evening meals available though there is a small friendly bar in hotel

poor bar stock

even lent me his golf clubs to go and play golf

loved everything the room the breakfast the bar brent he runs it so well i would 100% be back and can’t wait till next time well done we

the staff kindly arranged an early check in and nothing was to much trouble

the cocktails in the bar were good too and breakfast was also very good

saying she was cleaning a hot tub of one of the lodges as it was quite dirty as there had been kids in and out of it and the rest of the conversation does like this: mans response was are

wifi wasn't great in the sycamore pod, but great in another one

the wifi in the pod was a little patchy but this didn t affect my trip.

the hotel was accommodating as we required an early check in.

breakfast was lovely, staff helpful, location from bedroom good

lovely rooms with a power shower, good choice of breakfast included in price, we didn’t use the bar as we ate and drank at the pub next door

the bar and snack prices are extortionate.

nice bar / restaurant opposite hotel which had a good play area for my child

early check in; friendly staff; clean well appointed room; lovely evening meal; well positioned

spacious and comfortable, staff friendly, early check in no problem

breakfast was good.

room and excellent breakfast

the bar downstairs was also good

and jackie were so helpful with showing us where to park and allowing an early check in

delicious breakfast

care of admin and a myriad of duties, dad taking care of chef the traditional scottish full breakfast cooked to order and as school summer holidays were in order their 17-year-old son was

there were little biscuits, hot chocolates and toiletries and the breakfast was outstanding

breakfast and location

early check in was appreciated

missing wifi in the room, but i knew it before reservation, so nothing bad about being here

wifi in the rooms was a downside

stay often friendly staff food excellent lovely relaxing bar comfortable rooms and fantastic

wifi wouldn t connect

early check in facilitated staff friendly beds comfortable great view of ochils

location is great and was offered an early check in which was very helpful.

staff and a brilliant restaurant and bar with the best locals you could meet

no wifi access in the room. the bathroom should be clean much more thoroughly.

clean, great location .ample parking .great restaurant and great bar

staff was great - we needed to do an early check in as we wouldn't be back from edinburgh until after the desk had closed - they were

room was quite dark

location was perfect, rooms lovely, bar area pleasant and staff were very nice and helpful

apartment clean and well equipped, two bedrooms and living room/kitchen area

was impressed by the quality of the room service and location, would definitely recommend this to anyone looking for accommodation in