early check in great

amazing staff. fantastic bar and food area.

the bar looked lovely however we were going out so didn’t get a chance to try it

can be a bit noisy at the bar but it is an inn so to be expected

and cocktails in the bar were very nice

communication from staff prior to stay, lovely warm welcome on arrival with early check in as we requested

the balerno inn also has a restaurant and bar, we were not pressured into eating there, but we did and were not disappointed

the bar had a lovely atmosphere and the cocktails were lovely

our room window also overlooked the kids section of the beer garden so there were screaming children and music for a good portion of

breakfast was pitiful - croissants, kids cereal boxes and fruit

hotel staff were very accommodating with early check in and late check out

wifi signal was very weak thought cost for parking at out of town location was steep

lovely bar area and food was very good

close to transport links,plenty around and great hotel food, gym

on saturday night the bar and restaurant staff seemed a bit over stretched.

extra charging for early check in despite of mailing them

i got in touch beforehand and requested early check in which they arranged, and then they helped us with parking, trams, etc and even made

clean and comfortable and bonus got an early check in and helpful friendly staff

i have received a message that if we come before 3pm we must pay early check in

given early check in free of charge, which was very useful

allowed early check in after long flight from hong kong very much appreciated.

early check in and facilities.

early check in was accommodated

early check in when we arrived at 10am late check out 12pm

wifi was only available in the lobby unless you paid extra

lots of space in the family room. allowed us an early check in

room was a very nice size for a family with 2 kids

when we arrived they put us in a room with other people’s property bags , kids stuff

guests coming in late night screaming kids

my kids had to stay with family as i couldn't have them sleep in the room

clean and early check in and late check out

the team managed to give us an early check in as we arrived earlier than expected

comfy bed and good sized room, got an early check in which was great

every single staff member was polite and helpful, from the management at check in to the bar staff and the housekeeping

the front doors open all night so made it cold in the bar area

was very clean and they even had the room ready for an early check in

very well run hotel, bar and restaurant

in the restaurant which was excellent as our dog was very excited with the food coming out the kitchen, so this kept her amused allowing us to eat

the room available for a family with 3 kids and the practicality of the kitchen

the restaurant and bar downstairs is really good

we requested an early check in as we had a 3am start to our journey from bristol, we checked in and were given the

we were able to have an early check in which was really useful

on front desk, remember the membership i have and gave us the early check in and a cookie/short bread

we went for taylor swift and they made such an effort with giving us early check in, and really leaning into the concert

they did their best to meet our early check in requirement

staff very friendly. early check in was super. location fantastic being so close to the airport.

so to be welcomed with some warm food, a smile and an early check in almost made me cry with relief

facilitated with an early check in, 10:30, which was extremely helpful

staff, offered help with early check in as my kid was sick on the flight to edinburgh

welcome and early check in was a great start after a long day travelling, the food was great and reastaurant

arrived early from a long flight from new york , the staff soon seen we were shattered and gave us an early

breakfast was delicious with a great variety

unfortunately we left it too late to get booked in for a treatment but pool area was still really good

lovely food though pricey. room great. spa great. staff lovely would return!

hotel, set in tranquil grounds, wonderful staff, fantastic facilities especially the jacuzzi and pool, and theeeee best tattie scones in all of

clean and comfortable, early check in available

i could get early check in which really helped me a lot

no breakfast due to early check in

they wanted to charge an extra £10 for an early check in but relented so that was ok

lobby was very cool, lots of room, quieter areas, things for kids to do (if you're traveling with kids), their bar was great and the food was okay

very clean, responsive staff,early check in possible

we were able to early check in and the early breakfast available was

early check in

the hotel offers a breakfast in a bag for people with an early check in

early check in and late check out complimentary as hh awards members esp when departure was delayed

the early check in option, the staff were helpful. rooms a good size and the location

breakfast and location. bar staff were extremely friendly and receptionist

if the weather is good, the bar has a lovely seating area outside which is just s relaxing

lovely bar and welcoming lounge

near the bus stop, near in swanston farm (highland cows) near a golf course, city lights of

early check in was not available, but the option for luggage store was available

staff far from friendly - yes we were some 40 minutes before check in permitted, even though an early check in was requested

early check in, comfy room, very nice staff, transfer to airport

free car parking

lovely hotel, staff were very friendly and the breakfast was lovely

the pool & facility s. early check in.

early check in was really nice, as was the 15% discount for restaurant usage

told i could change days from friday to the sun with early check in and late check out, phoned sunday morning to confirm everything to be told there

their big room and fitness facilities swimming pool and sauna

about the hotel is perfect and the free parking is the best for going on holiday

they allow early check in.

the bar was cosy and friendly

biscuits,bathroom was very clean and soap and shampoo is supplied with the room,there is a cozy bar downstairs with friendly staff,bus stops right beside hotel with regular buses to center its

staff, clean warm comfortable room, great bar with friendly locals plus a great location for walking around

on bus route, really nice hotel with bar and outside seating area

early check in and late check out

staff were very accommodating, we got an early check in which was fantastic

also, i wanted to order food on our first night up for room service, and to have water as well as we were partched

parking was available on site at no additional cost which helped us avoid parking fees or

the wifi was a little patchy, which made a meeting i had planned on line very difficult

got early check in

i requested an early check in and it was so slow and didn't happen

blatantly lied to about my room which had been booked the night before my arrival as to get an early check in

i wanted an early check in and the team at apex facilitated that without any extra charge

convenience. access to public transport. early check in.

i requested an early check in & they made that possible • the room was a good size & had good wifi • good

we can do early check in for free

friendly staff that were accommodating to upgrading our room and early check in.

staff, quick check in and early check in as requested on the app, very clean room comfortable bed

breakfast was great. the bar service at night was also good.

they also allowed early check in which was really helpful

early check in, breakfast, friendly and helpful staff

very friendly, clean modern room, delicious breakfast and staff allowed early check in as room was ready good his route into city

he tried his best getting early check in for us and kinsly cancelled our spare room, his understanding of the change of plan

even allowed early check in

early check in.

bar next door looked good so must buy something on next visit

restaurant where i took my breakfast once (more than enough)

staff at reception were very polite and presentable, the evening food in the bar was excellent

did not have breakfast,the location was fantastic,lovley and clean room

late check out times and early check in compared to other hotels was great too

breakfast was delicious

breakfast was a la acarte and offered good range of choices

was hungry as i hadn't eaten much, so i was delighted when there was a little wooden thing with a room service menu qr code

the bar and restaurant were so gorgeous and cosy

staff friendly, early check in on arrival.

early check in and we were allowed to use the left luggage which was a great help for us

the bed and room service was outstanding

asked for late check out as my flight was at 7pm

we ordered room service on the first night and the food was delicous especially the haggis bon bons and the

the staff were super helpful and were able to get us an early check in which was incredibly helpful

and friendly staff, specially thanks to ana at the front desk who allowed me an early check in after a long fly

i had an early check in :) without extra charge

early check in.

was allowed early check in too

allowed us early check in, huge rooms and beds, great location, super friendly staff

got an early check in and even gave us plates and cutlery to eat our own meal in the room 10/10

location, early check in and helpful staff.

extra charge for car parking and early check in

they gave us early check in so we could drop our stuff before he ceremony

was not flexible on early check in

they accommodated with a slightly early check in and a twin room as requested

an early check in at 2:30pm instead of 4pm

charges for early check in even if room is available

charging £10 for an early check in 1

great stay and staff done well to accommodate early check in

arrived early and the reception offered to early check in as well

staff were accommodating was able to get early check in and late check out no problem

requested an early check in and the staff rang up to the cleaners to tell them we had arrived

friendly staff, cleanliness,comfort, reduced parking, early check in arranged.

were quite accommodating - allowed me to book an impromptu early check in which was needed as i was so tired and honoured by late check our request

i arrived quite early the day i want to check in but luckily the staff let me do early check in instead of dropping

my early check in was understandably cancelled due to the hotel being so busy for a concert

very modern and free late check out and the staff are very friendly

friendly staff, got a very early check in and room upgrade which was good of the hosts.

they have a nice cozy bar that seems

close bar service

the hotel bar was lovely and breakfast was perfect

lovely wine bar just around the corner la p'tite folie

we had an early check in and our room was ready which was amazing

bigger gym

staff at reception and even on the phone to order room service were so friendly and helpful

comfortable, the gym, the restaurant was great, the staff, small room but very well designed

bed, well furnished and decorated, very clean rooom and room service excellent

he made an early check in on new years eve possible for me, which was such a treat

room was ready for early check in

offerings of food, wine, and other comestibles paid on an honesty basis as well as a guest laundry

it was convenient to use the guest laundry

the welcome we received at a very early check in was superb

challenging , we arrived at 10am and didn t get to the room until 1pm, this was considered an early check in

they really care our experience and trying to accomodate early check in, other services as much as they could

we also had room service which was brilliant, didn't take long and food was yummy

wifi performance in room was poor

we got given early check in

early check in no problem

gymn facilities also were some of the best we have used

the facilities are second to none & that roof top pool is incredible

2 hours for the kids is ridiculous, i brought my daughter for a treat thinking she would get a good swim after

asked for an early check in due to train times, that was no issue

great location, great room. quiet. really friendly staff and accommodated an early check in

kind, we got an early check in which we didn't expect at all, we just wanted to leave our luggage to easily explore

early check in

offered an early check in and also held on to our luggage after the check out time

we arrived to hotel early, before 8am

i also requested early check in and on arrival they were able to facilitate my request

i phoned the day before my stay to request an early check in as i was going to have been up all night and they sorted this for me without

early check in option was nice as we had a long journey, but we did pay 16 for the service.

for an early check in, got an email saying they couldn't guarantee

bed super comfy early check in

were incredibly friendly and helpful, the room was very spacious and we were lucky to get very early check in, offered by the staff

building room size welcoming staff staff did their very best to ensure an early check in

staff were very helpful and provided an early check in so we could rest after a night flight

i asked for early check in twice before we left

ud83dude01 if this were a 7am sunday morning and you hear a family with kids, it may be a bit

free early check in, lovely staff and good location.

com offered early check in

bonus was the early check in and being able to leave bags after check out

i had an early flight as well and they accommodated my early check in

shower would spout out boiling water not good for kids

soo much room in serviced apartments. early check in friendly staff awesome location

me and my 3 kids had a fantastic stay

luxury spacious room spa bath with all the trimmings

full scottish breakfast in the morning, can't beat it

the two bedroom apartment was well suited to traveling with kids as they could have their own space and go to bed earlier than the adult

they managed to arrange an early check in too which helped and all of my requests were met

not only were they incredibly helpful about an early check in but the extras they gave were so generous

you have to pay 12.99 for wifi which is a joke shouldn t have to pay for wifi

great bar area to relax

room was cold and spa was over run with kids

of staff who greeted us at 8am on saturday 17th was not just warm and welcoming but found an early check in for us which absolutely saved the day after a restless night on the caledonian

early check in and superb staff at reception and bar area

delicious breakfast and great bar atmosphere for a late night drink

cost of breakfast and it should include toast, not have to pay exrltra for it.

thing i could suggest as someone who doesn’t eat eggs is maybe a couple of other breakfast options but they were more than happy to substitute so it didn’t cause me an

we were allowed early check in which helped us a lot as we took a shower and were ready for the city

swimming pool and location, early check in was great

requested early check in after an overnight flight, but our room was not ready until almost the normal time

everyone from the front desk, concierge and spa team were incredibly helpful

the hotel was stunning with a spa, multiple restaurants and a bar which offered a free drink between 5 and 6pm

we got early check in . breakfast was very good. staff was good too. location also very good.

we were given a room for disabled. no early check in and late check out.

hadn t pre-arranged an early check in)

when we arrived we checked in early

we got upgraded to a suite with early check in

early check in, friendly staff, clean comfortable room

i am grateful for the early check in offered as our flight landed at 8am

requested early check in but still had to wait 2 hours when we arrived before our room was ready

no air con in the gym (unless we didn’t know how to use it!)

nice hotel, lovely little pool and sauna, very friendly staff including cleaners

staff was extremely courteous and accomadating, allowing an early check in after an overnight transatlantic flight

would have liked early check in but was not possible

gave us more hangers and towels on request - welcome map, wine and orientation appreciated and an early check in

room service was excellent- clean towels, bed making, etc

room service was very poor when we ordered food

place with lovely decoration and facilities, and the staff were gracious in facilitating an early check in to get ready for the wedding we were attending

early check in was greatly appreciated, we will return

beautiful building, lovely room. great bar restaurant area, nice staff and nice atmosphere.

emails and a phone call to get a response to a question, no one picked up when we called for room service, and bar the gentleman on reception when we checked in who was lovely, every other

it from the beginning: the really nice and helpful staff, the lovely room with all you need, the bar and the food

a special mention to lewis for arranging an early check in

above 10/10 amazing room, bathroom and breakfast!! huge car parking space and quiet location.

door to a family room which sounded like there were 10 people in the room, the noise from the kids kept us up late into the night and also woke us from 5 am in the morning

plenty of parking too

had dinner & breakfast) & friendly staff

they allowed us early check in at 11 am

i was able to get an early check in!

they even accommodated an early check in

front desk is amazing man who was so helpful and friendly and gave us free upgrade and early check in and the location is amazing near to rose and princes

she couldn’t do enough for us, we also got early check in what was great after early morning

very spacious and quirky tea and coffee supplied we were facilitated with early check in as we had a really early flight we were also facilitated with luggage storage on

the staffs are very nice and allowed us to early check in and store luggages

the owners accommodated an early check in with no problem

staff was accommodating though and allowed early check in and overall a good location and room amenities were good but could have been better

got early check in ,we appreciated it very much

also staff very easy to contact to arrange an early check in

nice hotel in city centre allowed early check in cute little fridge spacious room and clean

of laundry in the hallway - our first view of the hotel from the lift

bar area could probably get quite noisy but couldn't

entrance, at first i thought it was some student bar but the hotel is lovely and would highly recommend

washer / dryer available and no laundry service

wasn't offered an early check in which we were happy to pay for

not keep our luggage on check out day which caused a lot of hassle, also had to pay £10 for early check in even though room was ready

the other reception desk guys were fairly decent in helping us with a bit of late check out