we were able to early check in and the early breakfast available was

the hotel offers a breakfast in a bag for people with an early check in

very clean, responsive staff,early check in possible

early check in and late check out complimentary as hh awards members esp when departure was delayed

early check in

i could get early check in which really helped me a lot

they wanted to charge an extra £10 for an early check in but relented so that was ok

no breakfast due to early check in

clean and comfortable, early check in available

nothing really, maybe gym could be bit bigger i was happy enough with the equipment.

staff very friendly. early check in was super. location fantastic being so close to the airport.

early check in was also facilitated

so to be welcomed with some warm food, a smile and an early check in almost made me cry with relief

welcome and early check in was a great start after a long day travelling, the food was great and reastaurant

facilitated with an early check in, 10:30, which was extremely helpful

early check in was not available, but the option for luggage store was available

early check in, comfy room, very nice staff, transfer to airport

staff far from friendly - yes we were some 40 minutes before check in permitted, even though an early check in was requested

wifi was very weak

excellent parking right outside the hotel, nice welcome and very clean comfortable room

arrived early from a long flight from new york , the staff soon seen we were shattered and gave us an early

good choice of breakfast, swimming pool, jacuzzi and steam rooms really good

monday to friday no access to the pool till 3pm is not sufficient if you are on a break with your kids

the spa was excellent and the staff

the gym and spa were accessible without paying extra which is always nice

managed to get early check in which was a bonus. room was basic but ok for 1 night.

i got in touch beforehand and requested early check in which they arranged, and then they helped us with parking, trams, etc and even made

given early check in free of charge, which was very useful

friendly staff comfortable bed parking was easy early check in was allowed

extra charging for early check in despite of mailing them

early check in was accommodated

allowed early check in after long flight from hong kong very much appreciated.

early check in and facilities.

early check in when we arrived at 10am late check out 12pm

choices for vegetarians my friends and their kids dont eat meat due to thier religion they did not enjoy the

hotel staff were very accommodating with early check in and late check out

honestly say there is nothing i don't like - although the 3 charge for room service doesn't seem very justifiable in my personal

only downfall is no kids menu in the restaurant at this time.

the swimming pool was also great and my kids really enjoyed themselves

but why when they know you are travelling with a child sharing your room, arriving late the bed for our daughter was not made up

lots of space in the family room. allowed us an early check in

when we arrived they put us in a room with other people’s property bags , kids stuff

so if anyone is reading this i highly recommend not to stay here especially if you have kids as its a big risk to take

room was a very nice size for a family with 2 kids

my kids had to stay with family as i couldn't have them sleep in the room

were attentive and so accommodating- the airport transfer was great as they kindly gave us an early check in and late check out -

early check in and late check out options could have been offered together as a package as opposed

room and after calling ahead we were given early check in as we had a wedding to get ready for

also had to get an early check in as we were wedding guests at nearby venue so having to pay extra 30 to use the

we had early drop off of luggage and later on an early check in

the team managed to give us an early check in as we arrived earlier than expected

comfy bed and good sized room, got an early check in which was great

clean and early check in and late check out

it was lovely and warm, very spacious, even with the sofa bed made up for the kids and the bathroom was brilliant

coming here for years) but were so impressed with all the work that's been done throughout the bar, restaurant and public areas

was very clean and they even had the room ready for an early check in

very well run hotel, bar and restaurant

we ate at the bar in the evening

the room available for a family with 3 kids and the practicality of the kitchen

the restaurant and bar downstairs is really good

the pool & facility s. early check in.

told i could change days from friday to the sun with early check in and late check out, phoned sunday morning to confirm everything to be told there

early check in was really nice, as was the 15% discount for restaurant usage

lovely staff and great warm pool for our 2 year old to swim *****

a pillowcase and went down to let them know and they said it's no problem they will send it to laundry

travelling 3 and a half hours to get there having left a we bit early due to the road conditions didn t accommodate early check

on front desk, remember the membership i have and gave us the early check in and a cookie/short bread

we requested an early check in as we had a 3am start to our journey from bristol, we checked in and were given the

early check in, which really helped as we were in city for evening gig

we were able to have an early check in which was really useful

early check in great

the bar looked lovely however we were going out so didn’t get a chance to try it

can be a bit noisy at the bar but it is an inn so to be expected

really friendly staff, nice bar area with outside seating. food very good.

the bar and restaurant were likewise very good, with a delightful range of very tasty food and drink

communication from staff prior to stay, lovely warm welcome on arrival with early check in as we requested

the balerno inn also has a restaurant and bar, we were not pressured into eating there, but we did and were not disappointed

was simply a few croissants laid out the night before and left to go stale, with a selection of kids cereal boxes and a banana

restaurant and bar were ideal for both food, drink and value for money

great for kids and staff friendly

he tried his best getting early check in for us and kinsly cancelled our spare room, his understanding of the change of plan

even allowed early check in

option of booking an early check in would be good, although we did arrive slightly early and room was ready, so not a

very friendly, clean modern room, delicious breakfast and staff allowed early check in as room was ready good his route into city

they also allowed early check in which was really helpful

early check in was not an issue, lesley very helpful

only stayed one night as we had an early check in at edinburgh airport

great breakfast & it was buffet style nice setting nice walks nearby food menu was good room service menu was

the disabled parking could be improved

the view of the bride from our room the food and hospitality the gym free parking location

early check in and late check out

staff were very accommodating, we got an early check in which was fantastic

there was no bar or restaurant in the building that we were in and when we rang for room service there was no answer

parking was available on site at no additional cost which helped us avoid parking fees or

beautiful design, nice bar and restaurant

they allow early check in.

staff, clean warm comfortable room, great bar with friendly locals plus a great location for walking around

was nice having a bar down stairs that you can relax in before retiring for the night

biscuits,bathroom was very clean and soap and shampoo is supplied with the room,there is a cozy bar downstairs with friendly staff,bus stops right beside hotel with regular buses to center its

you're home late and to top it off, we thought we were coming back to a very quiet drink the the bar and was so happy to see the place was full of life (and karaoke

got early check in

convenience. access to public transport. early check in.

blatantly lied to about my room which had been booked the night before my arrival as to get an early check in

i requested an early check in and it was so slow and didn't happen

i wanted an early check in and the team at apex facilitated that without any extra charge

early check in is available for an extra cost

charges for early check in even if room is available

was not flexible on early check in

an early check in at 2:30pm instead of 4pm

charging £10 for an early check in 1

we can do early check in for free

friendly staff that were accommodating to upgrading our room and early check in.

i requested an early check in & they made that possible • the room was a good size & had good wifi • good

staff, quick check in and early check in as requested on the app, very clean room comfortable bed

we asked for a late check out which was no trouble we just paid the £10 fee which i thought was reasonable when

early check in.

restaurant where i took my breakfast once (more than enough)

adjacent bar is fine for a snack and good prices

great location , fantastic breakfast, large room

and clean, central location, friendly staff, the breakfast buffet was amazing value for money

friendly staff, got a very early check in and room upgrade which was good of the hosts.

lovely wine bar just around the corner la p'tite folie

close bar service

the hotel bar was lovely and breakfast was perfect

was a shame the bar wasn't open and no hot breakfasts were available on the weekend of our stay but this did not

late check out times and early check in compared to other hotels was great too

front desk staff were really welcoming and friendly and room service was delicious

the lobby bar was lovely after a long day of sightseeing

breakfast was delicious

we loved the breakfast, (so tasty and huge portions) and the bar, and the service throughout was excellent

room was ready for early check in

he made an early check in on new years eve possible for me, which was such a treat

offerings of food, wine, and other comestibles paid on an honesty basis as well as a guest laundry

it was convenient to use the guest laundry

early check in and we were allowed to use the left luggage which was a great help for us

staff friendly, early check in on arrival.

breakfast room service tray still out in corridor at 7pm

nice breakfast friendly reception staff clean room comfortable bed late check out

room service

they really care our experience and trying to accomodate early check in, other services as much as they could

challenging , we arrived at 10am and didn t get to the room until 1pm, this was considered an early check in

the welcome we received at a very early check in was superb

location cleanliness breakfast was exceptional very friendly staff

everything : staff treatment , bar lounge , suite , , location & atmosphere - all perfect

got an early check in and even gave us plates and cutlery to eat our own meal in the room 10/10

early check in for 15

allowed us early check in, huge rooms and beds, great location, super friendly staff

35 for an early check in.

great location. helpful staff. also lucky enough to get an early check in which helped a lot.

kind, we got an early check in which we didn't expect at all, we just wanted to leave our luggage to easily explore

offered an early check in and also held on to our luggage after the check out time

we arrived to hotel early, before 8am

great location, great room. quiet. really friendly staff and accommodated an early check in

early check in

place with lovely decoration and facilities, and the staff were gracious in facilitating an early check in to get ready for the wedding we were attending

early check in was greatly appreciated, we will return

my kids loved it and i did too

beautiful building, lovely room. great bar restaurant area, nice staff and nice atmosphere.

eakfast and dinner are delicious

we had an early check in and our room was ready which was amazing

the staff at the front desk to the guys in the bar to the breakfast staff - all great and great

bed, well furnished and decorated, very clean rooom and room service excellent

the wifi is open / not encrypted

staff at reception and even on the phone to order room service were so friendly and helpful

asked for an early check in due to train times, that was no issue

were quite accommodating - allowed me to book an impromptu early check in which was needed as i was so tired and honoured by late check our request

i arrived quite early the day i want to check in but luckily the staff let me do early check in instead of dropping

my early check in was understandably cancelled due to the hotel being so busy for a concert

very modern and free late check out and the staff are very friendly

early check in.

the staff were super helpful and were able to get us an early check in which was incredibly helpful

i had an early check in :) without extra charge

was allowed early check in too

and friendly staff, specially thanks to ana at the front desk who allowed me an early check in after a long fly

arrived early and the reception offered to early check in as well

great stay and staff done well to accommodate early check in

friendly staff, cleanliness,comfort, reduced parking, early check in arranged.

requested an early check in and the staff rang up to the cleaners to tell them we had arrived

staff were accommodating was able to get early check in and late check out no problem

free early check in, lovely staff and good location.

i had an early flight as well and they accommodated my early check in

com offered early check in

bonus was the early check in and being able to leave bags after check out

was walking the jmw needed laundry done the reception staff got that sorted for me in a few hours v

early check in and superb staff at reception and bar area

of staff who greeted us at 8am on saturday 17th was not just warm and welcoming but found an early check in for us which absolutely saved the day after a restless night on the caledonian

the hotel bar was fantastic and served the best margaritas i’ve had in a long while

friendly and helpful staff, clean, well equipped rooms, good food (breakfast and dinner), completely over the top bar

the staff were lovely and gave us a free drinks token and late check out for our anniversary.

soo much room in serviced apartments. early check in friendly staff awesome location

com was clearly 2 adults and 2 kids - we needed 1 room with twin beds - ended up late at night getting a camp

the water bottles and tea bags were complimentary and restocked with the room service

wine glasses in the kitchen would be useful, and a hand held shower hose in the bathroom.

booked a 2br apartment for 4 adults and 2 kids under 10 years old

we got given early check in

early check in no problem

the free use of the spa was great

allan came to help with the wifi connection and recommended somewhere to eat locally with live music so

was excellent, staff were amazing and the spa with rooftop pool were a great experience

not only were they incredibly helpful about an early check in but the extras they gave were so generous

they managed to arrange an early check in too which helped and all of my requests were met

it should be the role of the parent to teach kids manners but, alas, not all people are considerate

my room service dinner

got complimentary drinks in caley bar and birthday drink for my husbands

swimming pool and location, early check in was great

requested early check in after an overnight flight, but our room was not ready until almost the normal time

we were allowed early check in which helped us a lot as we took a shower and were ready for the city

breakfast was good

ambience of the hotel & garden bar was amazing

the early check in option, the staff were helpful. rooms a good size and the location

near the bus stop, near in swanston farm (highland cows) near a golf course, city lights of

if the weather is good, the bar has a lovely seating area outside which is just s relaxing

the bar is so classic, old wood and plaid with an outdoor deck you can sit at and enjoy these views and

lovely bar and welcoming lounge

at the property were extremely helpful and also went out of their way to get us into our room early after a long drive and last minute booking

local distance to the train station and allowed a late check out last minute

i also requested early check in and on arrival they were able to facilitate my request

i phoned the day before my stay to request an early check in as i was going to have been up all night and they sorted this for me without

bed super comfy early check in

early check in option was nice as we had a long journey, but we did pay 16 for the service.

for an early check in, got an email saying they couldn't guarantee

staff were very helpful and provided an early check in so we could rest after a night flight

were incredibly friendly and helpful, the room was very spacious and we were lucky to get very early check in, offered by the staff

building room size welcoming staff staff did their very best to ensure an early check in

i asked for early check in twice before we left

really good free wifi

i was able to get an early check in!

front desk is amazing man who was so helpful and friendly and gave us free upgrade and early check in and the location is amazing near to rose and princes

she couldn’t do enough for us, we also got early check in what was great after early morning

they even accommodated an early check in

they allowed us early check in at 11 am

wasn't offered an early check in which we were happy to pay for

not keep our luggage on check out day which caused a lot of hassle, also had to pay £10 for early check in even though room was ready

the other reception desk guys were fairly decent in helping us with a bit of late check out

early check in, friendly staff, clean comfortable room

requested early check in but still had to wait 2 hours when we arrived before our room was ready

i am grateful for the early check in offered as our flight landed at 8am

enough staff in the restaurant at breakfast as there was no one for a good while to take our order for hot breakfast both days but

both my children received kids pack on arrival

we had our room ready for an early check in

asked for early check in

i also requested an early check in at noon when i booked and was told it will be considered

early check in and all rooms on same floor

issues with system down on my stay, which would not allow an early check in, apart from that worth a

they did us early check in,and upgrade our room.