the staff compt the early check in fee as they had no king room available

we had a great dinner out in hingham 10 minutes down the road & were able to request an early check in to get settled before our evening out

the room was clean and ready as promised. we opted for early check in.

my kids even want to come back

was roomy and clean, though the kids above me woke me up with their partying at least once

given a gift card for breakfast staff was nice about an hour late check out/ early check in

given a gift card for breakfast staff was nice about an hour late check out/ early check in

room was spotless! early check in.

gym is roomy and bright

kids enjoyed the pool, staff was kind

room service, a restaurant and bar on the 2nd floor, breakfast was included, a gym, and a heated pool outside

room service.

also the person at the desk was able to let me check in way before early check in due to my overnight flight and arriving in the morning

liked that breakfast came with our room

breakfast is great in morning

a local place to stay, staff was friendly, good value for my money and breakfast was a bonus

mini fridge,cable channels and breakfast included

me wait since early check in wasn't available

wouldn't cooperate with early check in

requested early check in and ended up sitting in our vehicle for 6-8 hours until we could check in to an

the breakfast could of been better i’m used to eggs and bacon

little kitchen

we requested early check in and received it our disability room with rolling shower was enormous

were super accommodating when asked for early check in

girl (forget to ask for her name) they all go above to make our stay become so comfortable, the breakfast was excellent

the lobby bar is small but draws a crowd when open

i liked this hotel allowed us to bring our 2 dogs. it also had a nice gym with 24/7 access.

comfortable bed, room was clean, early check in

very accommodating, we needed an early check in

night before told to call for early check in and told them we would be

website offers an early check in that was not a real thing

kitchen is a plus, helps save money

location and early check in

they were able to accommodate an early check in. room was pretty average.

was amazing, all of them, very attentionate, and the shuttle service was very much appreciated

shuttle to and from the airport and cruise dock

hospitable, nice dining/lounge area, starbucks and deli type food on-site, bar in the evening, comfortable rooms, easy walk to subway, were able to check me in when i arrived

view room but wound up staying in the double room with harbor view because our flight arrived early and early check in was not available for the king with harbor view room at that time

i was able to get early check in. which was nice after a long day of travel.

location, view, staff, accomadtion to early check in

the service bar none

i liked the gym

they accommodated both an early check in and late check out

early check in provided with foc upgrade to suites

the staff were attentive, sent an engineer who fixed the problem and even enabled me to have a late check out

location was central the everything, the bar was exceptional and the outdoor fireplaces were beyond my

breakfast could have had various options but it was fine

arrived early around 3pm, and were granted early check in, asked if we prefer a room nearby elevator or

i called to ask about early check in, since the website listed this as an option

staff also was able to accommodate our request for early check in and late check out

room service ended at 11pm!

the pool and hot tub were great

got early check in and extended check out which worked very well for us

room wasn t ready until after 5 even with an early check in request . won t be back

had an early check in

pool overcrowded with kids.

pool was clean and perfect for the kids

early check in was available

the gym was great

fast wifi, comfy beds, clean, quiet. pool, gym , bar and laundry on site

with 2 kids in car seats unfortunately uber and taxi were not an option so it was 20-25min walk to south

gym, pool and laundry room all very good

rooms, allowed a very early check in at no extra cost, gorgeous pool and exceptionally comfortable

requested early check in and the front desk were able to provide that

we requested early check in and late check out and they cheerfully accommodate us

pleased we were able to check in early after a red eye from the west coast

they offered complimentary early check in that was well needed after a long flight

a super early check in was fantastic and a huge bonus

we got early check in for free at 10am

asked for a higher floor but were told none were available for early check in although our family members who arrived 10 minutes later were given very clean rooms

parking access at and around the hotel check-in was a breeze everyone there was friendly great pool and common area to meet people

nice pool, gym & lobby

the hotel was very accommodating in my request for an early check in

one person staffing both the bar and food service area

it will be nice to have a couple gluten free options also there is no bar or coffee shop during the day to get a nice cup of coffee

room was nice. coffee bar had nice areas for seating

cute little breakfast, very nice gym, good laundromat and more gave a very enjoyable experience for a family of 4

in which i called before i arrived to speak with china who stated there would be no charge for early check in / she lied she said she was consulting with her supervisor as well

appreciated being able to park car for the day and early check in. the breakfast was lovely.

location, breakfast included and early check in was possible

very clean! fully stocked kitchen

and helpful, great location, would recommend to anyone, rooms very big and spacious with mini kitchen

was so nice but the front desk lady was not very nice and when i asked several questions about early check in she seemed annoyed and did not want to help or even be polite to explain the process

we got early check in

did not like the early check in fee

as it turned out it was the same person who was talking to me online nice touch she got me early check in and late check out for free for my anniversary she also upgraded my room to a corner

wish the gym was bigger and had better

arrived early unannounced and requested early check in (noon vs 3pm) which they happily accommodated, and (+)reception desk:first,they made sure i had a early check in,because i told them it was very important

small gym

amazing rooftop bar and fabulous gym

there was no restaurant available for breakfast at the time when i stayed.

the hotel also provides breakfast. very good experience.

early check in really helped us out

very helpful staff, early check in when we turned up early to chance it, large and comfortable room with enough space

early check in

staff allowed us early check in. room was clean and comfortable.

accommodated my early check in request

the only good thing i was grateful was the early check in without additional fees

the transport to the airport and they let us do early check in.

used their shuttle service to and from airport which outstanding

hotel does not have room service, the staff said we had to order from outside like grubhub to eat

this hotel has beautifully clean rooms, a great gym, comfortably warm indoor pool, a restaurant and bar down by the lobby, and a nice selection of snacks at the front counter

early check in was available which is rare at any hotel

& spa personnel and hotel personnel who maintained cleanliness of rooms were every so kind and

everything was clean, great fresh and they also treated us so good me my wife and my kids are very pleased

no tea or coffee facilities in room. could order from room service however not before 6am.

the hotel gym and spa looks new as if it has been refurbished

was luxurious staff amazing given early check in breakfast in our room the comfort of the bed location to north end, faneuil hall,

early check in was very much appreciated

breakfast being brought every day in the room was great

complementary wine and water and the breakfast was great

it was nice having laundry facilities on the premise

great, , room clean, facilitated early check in , security on entrance at night, door staff very

no kids food on room service, pool was closed

the gym facility

great location!! very clean and huge gym!

hotel bar was outrageously expensive.

fabulous staffing location. allowed early check in with no penalty. amazing coffee shop.

we were given waters on arrival and accommodated our early check in

we requested an early check in & our rooms were available at 10am which was such a bonus to our overnight in boston

hotel was great, staff was good. arrived early and they accommodated an early check in.

they got us into our room earlier and waved the additional fee for early check in when they saw i was traveling with my baby

staff was fabulous! we got a super early check in and late check out, very accommodating.

used the hotel room to get ready with my bridesmaid for my wedding, they were great with early check in and late check out

we sent questions regarding airport shuttle times and got the response two days after we left

was great to bring the family and kids

the room is really spacious and includes kitchenette. there is a gym, swimming pool and laundry

was so desperate to find somewhere in boston that had an early check in as i had not booked accommodation when i arrived into boston

close to airport we arrived early and they were able to accommodate an early check in snacks provided in the room airport

early check in and late checkout available for a reasonable price

for an early check in fee

we were able to get an early check in

fantastic location and the staff was great offering an early check in and late check out

arranged early check in

no breakfast bar closed which was very disappointing

they have a nice bar that has been closed due to covid

had nice bar and

from the moment i called for an early check in to the staff sending up a bday gift when my friends told them why we were there

requested early check in

great position, big and cozy room. highly recommended if traveling with kids.

rooms - 3-pane windows - couldn't hear the noreaster blowing outside nice gym and complimentary laundry facilities (they even provide

don’t have a kitchen

staff were friendly and accommodating for our early check in

service checking in was very poor also when i call to inquire about early check in, lady on the phone was rude

free 24/7 coffee. spacious room. early check in.

early check in

had a drink at the bar and the bartendar was so nice

sold out so no early check in, this particular property has stairs in the front that makes it difficult to get to

staff were very nice and accommodated an early check in

i just stayed for one night, they let me do early check in and upgraded my room for a better one at no extra cost

excellent location.staff was very nice, was able to do an early check in and a late check out.

also, we arrived early in boston and kept trying to reach the front desk to check in early check in options - never

the staff were hospitable and friendly, they allowed early check in, the valet was professional

location complementary water and late check out comfy bed

perfect downtown location, friendly staff, large, clean rooms, good gym

nice bar and friendly staff

the bar was closed

also,early check in when people are driving 3 plus hours and need to rest or freshen up

location friendly helpful staff early check in quietness of the room

gave us an early check in a full 2 hours early

allowed early check in and friendly staff. great location too.

no early check in, but they texted me as soon as room was available

was excellent and kyle at check in was very accommodating with an early check in after a long travel day

staff went way above and beyond to accommodate both an early check in and a late check out

we needed an early check in, and they were very accommodating

pleasant staff; accommodated early check in and late check out when flight was changed; great tv channel

we were also able to get free early check in and late check out

two toddlers and they did everything they could to make us comfortable and get us a prioritized early check in

we used the gym a couple of times which was also excellent

very nice staff who easily arranged for a late check out for us

the boston public market is right across the street and is great for any meal or a drink at the bar inside or out on nice days

gym

staff accommodated my request for an early check in and two beds

had a room available for early check in and provided luggage hold after check out

was perfect, from an early check in to snacks and water in room

once getting to our room, with early check in, we were greeted with a bottle of prosecco and a lovely handwritten note

free early check in, late check out, comfortable beds, free giddies in the

requested early check in on day of arrival and late check out on the day we were leaving and this was

helpful staff accommodating request for early check in.

requested early check in and the hotel never got back to me, so i figured it was all set

we were early but they found us a room and allowed early check in

loved the amenities. the kids played in the pool and had a lot of fun.

are very friendly and there are a lot of extra services that are available free of charge (like early check in, bag storage, etc)

great location and fun theming. check in was easy, and they allowed early check in, no problem.

the staff are very kind and accommodating and did manage to allow us an early check in

the bar area was a nice place to hang out, there were many comfy chairs and tables where some people

gym was well equipped with nice machines, weights, punching bag

we arrived after transatlantic flight at 1330 and had requested early check in which the hotel couldn t fulfil

they accommodated my request for an early check in and were very professional, polite, and caring

close to everything. early check in was super beneficial. staff was very friendly.

accomodated us with an early check in

paid the $50 early check in fee and boy was it worth it

we could not ask for more with the assistance in booking our duck tour and an early check in

we arrived early and nakia. was extremely helpful in allowing us early check in.

the hotel staff was kind enough to accommodate early check in and we're very friendly

free guest laundry

guest laundry wasn't great but was allowed to use the industrial dryers which helped out

location comfy beds very clean and we got early check in

clean, room service is good, also flexible with early check in and check out, just be nice

staff all very friendly, allowed an early check in as the room was empty

we also arrived earlier than expected and they were able to get us an early check in

i appreciate the early check in and room upgrade

fairly close to downtown/ bostons main tourist attractions and airport staff accommodated early check

early check in due to travelling overnight much appreciated

they gave us a very early check in around 7am and we were very thankful for that after a long night travelling to reach

they allowed early check in and bag storage

they were able to accommodate an early check in and late check out

early check in helpful reception

accommodated our early check in request and staff was very helpful

friendly staff, convenient bar restaurant on ground floor, rooms were clean, great value for money

just that the bar and restaurant next door were not open but still had an amazing stay.

loved the dogs!! the bar downstairs was great too! location great!

it was clean. they were able to accommodate early check in. delicious restaurant located inside.

holds luggage and early check in much needed

early check in

though they have plenty of rooms available they will still change you 25$ for an early check in and 25$ for a late check out which is only an additional hour

shuttle took a really long time to arrive, but hey its boston and it was after 3pm traffic was a

ter some persuasion), great location, lovely housekeeping employees!

ominique) was very helpful m let us have early check in

staff told me my room was ready for early check in at 1 pm but when i arrived it wasn't

check in until nearly 4:00 p

arrived boston in the morning n staff

early check in and friendly staff. great location.

my kids got a room with a glorious walk-in shower and i got stuck with a tub that was raised

value and very convenient particularly when traveling with kids, breakfast was added as a disney in ice

bar staff was very friendly and professional

location was great, view was nice, convenient bar and food in the lobby

we requested an early check in and were accommodated

front desk staff super helpful , provided early check in and great with advice about the area

were very accommodating in letting me do a super early check in since my flight got in so early

door staff was very friendly with the kids

- location - facilities - daily pass to equinox gym - room

fast & early check in, location to td garden

i wasn't expecting early check in - but was able to

no gym as depicted

of hotel amenities- said there was a bar and restaurant but there was not first night heat wasn’t working in room

easy check in late check out super comfortable great location polite staff

room, friendly service, early check in / luggage storage, clean and quiet, nice large modern tv, 40 second walk from north

fabulous location and very accommodating to early check in request

we were able to get an early check in and the front desk and valet were very friendly and accommodating

on the very first moment i had to call the hotel, i talked with the front desk to ask for an early check in they were very polite and helpful

denied request for early check in which also was a n my confirmation i had to tell him to stop saying no

very friendly staff, comfortable room and early check in.

location staff were nice they accommodated us with early check in

we asked for an early check in and within about an hour of us getting there 930 am the room was ready

room service was great

om service) it was delicious

an early check in

our flight got in very early morning and we were able to get an early check in as soon as we got there

lunch in the bar was great service and nice food

didn’t hand me an item i stored with luggage for my kids’s camp

room service was good, but was

we were given an early check in and nicer room for our anniversary

friendly front of house staff. very helpful. great location to explore boston. late check out.

for early check in to prepare for a paper i was delivering at a local university

staff was great and accommodating for an early check in. we also liked the dog on the lobby.

staff kindly accommodated our request for early check in

i didn t like that breakfast was in the bar and open to non residents which meant it was busy.

location is awesome and we had a really good breakfast sandwich