were super accommodating when asked for early check in

we requested early check in and received it our disability room with rolling shower was enormous

the location, beds, breakfast is always phenomenal.

the location was perfect near the mall, the pool was clean, and the gym was

the room was spacious and clean with a comfy bed and the pool and gym were a real plus, especially when travelling with children who enjoy a swim after a day of

wouldn't cooperate with early check in

me wait since early check in wasn't available

requested early check in and ended up sitting in our vehicle for 6-8 hours until we could check in to an

the kitchen set, and the size of the room is great for family stay.

laundry room

website offers an early check in that was not a real thing

very accommodating, we needed an early check in

night before told to call for early check in and told them we would be

comfortable bed, room was clean, early check in

some floors smell (the carpets), the laundry amenity didn't work the entire stay i was there and it'll stayed 17 days

also the person at the desk was able to let me check in way before early check in due to my overnight flight and arriving in the morning

a local place to stay, staff was friendly, good value for my money and breakfast was a bonus

just was not a good experience, room and linens notveryclean,section of the hotel was noisy late at night and please get rid of thosepillows

breakfast is great in morning

the breakfast was nice

given a gift card for breakfast staff was nice about an hour late check out/ early check in

given a gift card for breakfast staff was nice about an hour late check out/ early check in

room was spotless! early check in.

very nice restaurant and bar and kudos to tony the bartender

hotel and nice bar facility, close to derby st collection stores and restaurants

kids enjoyed the pool, staff was kind

room service on that weekend i stayed

they were able to accommodate an early check in. room was pretty average.

location and early check in

the hotel has a bar and a cafe with some delicious food choices

hospitable, nice dining/lounge area, starbucks and deli type food on-site, bar in the evening, comfortable rooms, easy walk to subway, were able to check me in when i arrived

the bar and bartender were

in which i called before i arrived to speak with china who stated there would be no charge for early check in / she lied she said she was consulting with her supervisor as well

location, breakfast included and early check in was possible

appreciated being able to park car for the day and early check in. the breakfast was lovely.

bedroom and gym.

the kitchenette and full refrigerator was great

the hotel was very accommodating in my request for an early check in

there was good gym and swimming facilities and the location of the property was near boston downtown

no kettle or cups for morning tea... the laundry service was not working.

it will be nice to have a couple gluten free options also there is no bar or coffee shop during the day to get a nice cup of coffee

the gym had equipment for both muscle and cardio training

the room was clean and ready as promised. we opted for early check in.

we had a great dinner out in hingham 10 minutes down the road & were able to request an early check in to get settled before our evening out

the staff compt the early check in fee as they had no king room available

i requested a late check out and was pleasantly accommodated

my kids even want to come back

service checking in was very poor also when i call to inquire about early check in, lady on the phone was rude

staff were friendly and accommodating for our early check in

free 24/7 coffee. spacious room. early check in.

early check in

they have a pool and a gym and our room had a nice view

asked for a higher floor but were told none were available for early check in although our family members who arrived 10 minutes later were given very clean rooms

we got early check in for free at 10am

a super early check in was fantastic and a huge bonus

pool open this year and a good sized gym

we took advantage of the facilities-pool, gym and bikes

early check in was available

breakfast options were minimal.

i loved the location, the hotel facilities and access it gym, laundry and pool

and cocktail prices at the lobby bar were slightly high, but understandable given the convenience factor

i would’ve loved to have stayed for breakfast

arrived early unannounced and requested early check in (noon vs 3pm) which they happily accommodated, and (+)reception desk:first,they made sure i had a early check in,because i told them it was very important

no breakfast or room service available, you'll need to be creative about your dining if you don't want to eat

no room service.

it was newer and decently clean. large bathroom. accommodating with late check out.

maybe add breakfast buffet?

room wasn t ready until after 5 even with an early check in request . won t be back

had an early check in

got early check in and extended check out which worked very well for us

loved the gym and pool excellent property in the seaport

pool was clean and perfect for the kids

they accommodated both an early check in and late check out

early check in provided with foc upgrade to suites

great buffett breakfast

the gym is excellent (it has peloton bikes) and we also enjoyed the rooftop terrace

is convenient, offered a discount for valet, efficient check in & out, late check out, delicious breakfast, lots of towels in

staff also was able to accommodate our request for early check in and late check out

i called to ask about early check in, since the website listed this as an option

arrived early around 3pm, and were granted early check in, asked if we prefer a room nearby elevator or

loud kids in the room next to us up until 4 a.m. but the hotel took care of us!

great location, large room with a view. $30 credit to use at bar or starbucks was a nice bonus.

requested early check in and the front desk were able to provide that

we requested early check in and late check out and they cheerfully accommodate us

they offered complimentary early check in that was well needed after a long flight

pleased we were able to check in early after a red eye from the west coast

no early check in.

early check in

i buy a drink and i have to walk with my kids all the way to the bistro just to buy 2 apple juice and mojitos, my kids were hungry and they

swimming pool and spa are good maybe a bit warm

buffet was a real disappointment - eggs were dry and lukewarm, potatoes looked barely cooked; wife had a bagel that was dry

great staff outstanding restaurant and breakfast options

they gave us a very early check in around 7am and we were very thankful for that after a long night travelling to reach

fairly close to downtown/ bostons main tourist attractions and airport staff accommodated early check

they were able to accommodate an early check in and late check out

they allowed early check in and bag storage

early check in due to travelling overnight much appreciated

early check in helpful reception

accommodated our early check in request and staff was very helpful

friendly staff, convenient bar restaurant on ground floor, rooms were clean, great value for money

loved the dogs!! the bar downstairs was great too! location great!

restaurant and bar down stairs

we got early check in

did not like the early check in fee

was so nice but the front desk lady was not very nice and when i asked several questions about early check in she seemed annoyed and did not want to help or even be polite to explain the process

as it turned out it was the same person who was talking to me online nice touch she got me early check in and late check out for free for my anniversary she also upgraded my room to a corner

enage) kids

parking. early check in. great restaurant that was very close validated parking

we would stroll 2 mins for breakfast at pressed cafe (highly recommend the french toast with nutella and banana

if i would have been with my kids and it was earlier in the night i would have left but it was already after midnight

there is no small swimming pool for kids upto 5 years as existing pool depth starts with 3

could have breakfast

very much appreciated the early check in and staff holding luggage in lobby after we checked out but didn t fly out until

the clear instruction on wifi connection is either in self checkin mail or in the room.

full buffet breakfast

wifi can get spotty, but you can ask for an ethernet cord!

kitchenette really useful

requested early check in on day of arrival and late check out on the day we were leaving and this was

we were early but they found us a room and allowed early check in

helpful staff accommodating request for early check in.

requested early check in and the hotel never got back to me, so i figured it was all set

michael who took care of us at breakfast every morning was especially great

reached early with the intent to stow our luggage

stead of 4)

we threw our name in to the queue for possible early check in and was able to get in our room at 1pm

us with early check in as we arrived in boston, 6:50 am on a red eye flight

charges for early check in or late checkout

we arrived early and nakia. was extremely helpful in allowing us early check in.

the hotel staff was kind enough to accommodate early check in and we're very friendly

we could not ask for more with the assistance in booking our duck tour and an early check in

they also have a washer and dryer enabling you to do your laundry for free

guest laundry wasn't great but was allowed to use the industrial dryers which helped out

are very friendly and there are a lot of extra services that are available free of charge (like early check in, bag storage, etc)

the staff are very kind and accommodating and did manage to allow us an early check in

great location and fun theming. check in was easy, and they allowed early check in, no problem.

also, at the bar they have a grilled cheese sandwich with some pesto sauce in it and that thing is absolutely

excellent gym

front desk staff super helpful , provided early check in and great with advice about the area

were very accommodating in letting me do a super early check in since my flight got in so early

we requested an early check in and were accommodated

xcellent

very comfortable clean room. fast wifi connection.

wifi, refused early check in but they could give us a room upgrade

clean, room service is good, also flexible with early check in and check out, just be nice

staff all very friendly, allowed an early check in as the room was empty

id for) straight away

location comfy beds very clean and we got early check in

i loved the fact that an early check in was fine

i immediately clarified with the front desk woman that i had confirmed an early check in the night before

messed up early check in, ignored me and chatted with airline staff during checkout

good location. allowed early check in.

early check in was available to us

accommodating staff with early check in and late check out

staff is very helpful and they try their best to accommodate your requests for early check in etc, to the best they can and hold your stuff after you check out etc

was upsold a room for early check in that had a street view, the windows were so dirty you really couldn't see out

elliptical machine was broken and the gym in general was pretty small

in addition, the free wifi worked perfectly and there is guest kitchen with free coffee and microwaves

check in until nearly 4:00 p

arrived boston in the morning n staff

allowed us to do early check in and late check out

allowed early check in

ominique) was very helpful m let us have early check in

i called in to check in early

me and my partner were 100% satisfied with the breakfast, the neighborhood and the staff

breakfast

amplified continental breakfast offered provides opportunities for conversing with other guests in an informal setting

good location with comfortable clean room and good selection at breakfast

staff kindly accommodated our request for early check in

for early check in to prepare for a paper i was delivering at a local university

staff was great and accommodating for an early check in. we also liked the dog on the lobby.

location bar staying open past 9pm great staff

no room service until 7:00.

location friendly helpful staff early check in quietness of the room

for early check in and late check out, we didn't get either - small requests to ask for that they

also,early check in when people are driving 3 plus hours and need to rest or freshen up

allowed early check in and friendly staff. great location too.

no early check in, but they texted me as soon as room was available

they allowed us early check in and called us when the room was ready at 11:30am

they accommodated an early check in--thank you

hotel staff went out of their way to solve all our requests - early check in included - with a smile

very nice pool (the spa was under refurbishment at the time of our stay) (+) the scent is so spa and refreshing

room service was very quick and delicious

location, view, staff, accomadtion to early check in

i was able to get early check in. which was nice after a long day of travel.

view room but wound up staying in the double room with harbor view because our flight arrived early and early check in was not available for the king with harbor view room at that time

nice hotel with a free 24hr airport shuttle

loved the convenience of the water taxis to boston and the shuttle to logan.

early check in was available which is rare at any hotel

hotel s bar and restaurants were amazingly delicious, the location and view were phenomenal, the bed was so

great pillows.. great spa bath.

the ipad useful for weather updates, recommendations for restaurants in the area and for ordering room service

the spa was completely shut down

was perfect, from an early check in to snacks and water in room

free early check in, late check out, comfortable beds, free giddies in the

the staff went above and beyond for us, allowed us an early check in and late check out no problem, offered us free drink vouchers for the bar upon check

once getting to our room, with early check in, we were greeted with a bottle of prosecco and a lovely handwritten note

had a room available for early check in and provided luggage hold after check out

early check in great breakfast. loved the record players.

had flown all night and you were able to give us an early check in time

very friendly and helpful with early check in

would be nice if there was provision for early check in especially for someone coming from

we ask for early check in and we could get it not before noon time

an early check in

our flight got in very early morning and we were able to get an early check in as soon as we got there

excellent room service menu

room service doesn t answer the phone 50% of the time

did not eat breakfast but the cocktail bar was great. very easy location for visiting boston.