given a gift card for breakfast staff was nice about an hour late check out/ early check in

given a gift card for breakfast staff was nice about an hour late check out/ early check in

the staff compt the early check in fee as they had no king room available

we had a great dinner out in hingham 10 minutes down the road & were able to request an early check in to get settled before our evening out

the room was clean and ready as promised. we opted for early check in.

my kids even want to come back

was roomy and clean, though the kids above me woke me up with their partying at least once

also the person at the desk was able to let me check in way before early check in due to my overnight flight and arriving in the morning

breakfast is great in morning

the fitness center, the bed

they also let us have a late check out

just was not a good experience, room and linens notveryclean,section of the hotel was noisy late at night and please get rid of thosepillows

room was spotless! early check in.

the restaurant and bar were especially good

some of the in-house gym equipment didn't work

kids enjoyed the pool, staff was kind

gym facilities and pool area were clean and well-maintained

me wait since early check in wasn't available

wouldn't cooperate with early check in

requested early check in and ended up sitting in our vehicle for 6-8 hours until we could check in to an

the breakfast could of been better i’m used to eggs and bacon

little kitchen

we requested early check in and received it our disability room with rolling shower was enormous

were super accommodating when asked for early check in

girl (forget to ask for her name) they all go above to make our stay become so comfortable, the breakfast was excellent

the lobby bar is small but draws a crowd when open

i liked this hotel allowed us to bring our 2 dogs. it also had a nice gym with 24/7 access.

comfortable bed, room was clean, early check in

very accommodating, we needed an early check in

night before told to call for early check in and told them we would be

website offers an early check in that was not a real thing

kitchen is a plus, helps save money

location and early check in

they were able to accommodate an early check in. room was pretty average.

was amazing, all of them, very attentionate, and the shuttle service was very much appreciated

shuttle to and from the airport and cruise dock

hospitable, nice dining/lounge area, starbucks and deli type food on-site, bar in the evening, comfortable rooms, easy walk to subway, were able to check me in when i arrived

the hotel was very accommodating in my request for an early check in

it has a laundry room

room was nice. coffee bar had nice areas for seating

there was good gym and swimming facilities and the location of the property was near boston downtown

the bar and restaurant - bartender and waitress were not very friendly tho

appreciated being able to park car for the day and early check in. the breakfast was lovely.

in which i called before i arrived to speak with china who stated there would be no charge for early check in / she lied she said she was consulting with her supervisor as well

location, breakfast included and early check in was possible

room has a mini kitchen, sofa with tv and 2 queen sized beds

great location! spacey room love being able to do my laundry and exercise at the same time

they accommodated both an early check in and late check out

early check in provided with foc upgrade to suites

really loved the location, cleanliness, and amenities (rooftop bar and lounge, lobby bar and lounge, food market, and complimentary breakfast)

gym equipment is very poor, no bench press, it needs an improvement

breakfast was meh

we got early check in for free at 10am

a super early check in was fantastic and a huge bonus

asked for a higher floor but were told none were available for early check in although our family members who arrived 10 minutes later were given very clean rooms

the pool was amazing, the breakfast was great and the staff were friendly

location, clean, friendly. pool, bikes, good breakfast.

early check in was available

it has a great gym, live music and great restaurant

the kids and myself had a great time and i'd definitely stay here again

to share love for boston with the family, so our plan was to be total tourists, and take our kids to the aquarium, children's museum and a red sox game for mother's day

i liked the gym and the equipment offered

room wasn t ready until after 5 even with an early check in request . won t be back

had an early check in

got early check in and extended check out which worked very well for us

the kids loved the pool and i used the gym

pool with lots of towels available, excellent gym, filtered water available near the ice machines, shower had the sprayer function, restaurants

staff also was able to accommodate our request for early check in and late check out

arrived early around 3pm, and were granted early check in, asked if we prefer a room nearby elevator or

i called to ask about early check in, since the website listed this as an option

great location, large room with a view. $30 credit to use at bar or starbucks was a nice bonus.

gym and swimming pool were very nice

rooms, allowed a very early check in at no extra cost, gorgeous pool and exceptionally comfortable

no early check in.

they offered complimentary early check in that was well needed after a long flight

requested early check in and the front desk were able to provide that

pleased we were able to check in early after a red eye from the west coast

staff were friendly and accommodating for our early check in

free 24/7 coffee. spacious room. early check in.

early check in

service checking in was very poor also when i call to inquire about early check in, lady on the phone was rude

did not like the breakfast selection.

arrived early unannounced and requested early check in (noon vs 3pm) which they happily accommodated, and (+)reception desk:first,they made sure i had a early check in,because i told them it was very important

also the wifi wasn't good and i couldn't even pick up my 5g network either

maybe add breakfast buffet?

rooftop bar is awesome too

wifi in and out

location, view, staff, accomadtion to early check in

i was able to get early check in. which was nice after a long day of travel.

view room but wound up staying in the double room with harbor view because our flight arrived early and early check in was not available for the king with harbor view room at that time

the shuttle was 10 minutes, at most (granted, it was 5 am

the dining room .... not a comodating for a person alone and the bar was very small.

we got early check in

did not like the early check in fee

was so nice but the front desk lady was not very nice and when i asked several questions about early check in she seemed annoyed and did not want to help or even be polite to explain the process

as it turned out it was the same person who was talking to me online nice touch she got me early check in and late check out for free for my anniversary she also upgraded my room to a corner

the kids loved the bunk bed and the lights. location was great!

early check in was available which is rare at any hotel

the spa facilities were amazing!

the hotel gym and spa looks new as if it has been refurbished

great pillows.. great spa bath.

was nice, my kids enjoyed it

they allowed early check in and bag storage

they were able to accommodate an early check in and late check out

early check in due to travelling overnight much appreciated

they gave us a very early check in around 7am and we were very thankful for that after a long night travelling to reach

fairly close to downtown/ bostons main tourist attractions and airport staff accommodated early check

helpful staff accommodating request for early check in.

requested early check in and the hotel never got back to me, so i figured it was all set

we were early but they found us a room and allowed early check in

requested early check in on day of arrival and late check out on the day we were leaving and this was

late check out

we were able to get early check in and late check out

we were given waters on arrival and accommodated our early check in

they got us into our room earlier and waved the additional fee for early check in when they saw i was traveling with my baby

hotel was great, staff was good. arrived early and they accommodated an early check in.

we requested an early check in & our rooms were available at 10am which was such a bonus to our overnight in boston

early check in helpful reception

accommodated our early check in request and staff was very helpful

friendly staff, convenient bar restaurant on ground floor, rooms were clean, great value for money

loved the dogs!! the bar downstairs was great too! location great!

just that the bar and restaurant next door were not open but still had an amazing stay.

are very friendly and there are a lot of extra services that are available free of charge (like early check in, bag storage, etc)

great location and fun theming. check in was easy, and they allowed early check in, no problem.

the staff are very kind and accommodating and did manage to allow us an early check in

reception also didnt talk about the business lounge, gym, etc without asking

the food options at the bar could have been better.

we could not ask for more with the assistance in booking our duck tour and an early check in

the hotel staff was kind enough to accommodate early check in and we're very friendly

we arrived early and nakia. was extremely helpful in allowing us early check in.

breakfast due to construction work in kitchen

they also have a washer and dryer enabling you to do your laundry for free

also,early check in when people are driving 3 plus hours and need to rest or freshen up

gave us an early check in a full 2 hours early

location friendly helpful staff early check in quietness of the room

allowed early check in and friendly staff. great location too.

no early check in, but they texted me as soon as room was available

great, , room clean, facilitated early check in , security on entrance at night, door staff very

too many little kids in the pool.

could not call down to front desk or for room service

indoor heated pool with outside sun chairs overlooking the harbor

while i appreciated that the hotel provided washers and dryers for self-service laundry, i was a bit put-out that the machines weren't free but were pay-operated

the welcoming feeling and early check in at no extra cost

very nice and they allowed us an early check in which was amazing

sold out so no early check in, this particular property has stairs in the front that makes it difficult to get to

also, we arrived early in boston and kept trying to reach the front desk to check in early check in options - never

staff were very nice and accommodated an early check in

wifi, refused early check in but they could give us a room upgrade

location comfy beds very clean and we got early check in

early check in, the view, and location

clean, room service is good, also flexible with early check in and check out, just be nice

i appreciate the early check in and room upgrade

location! early check in! comfortable and clean room!

we arrived early and early check in wasn t a problem. staff so friendly.

the staff went above and beyond for us, allowed us an early check in and late check out no problem, offered us free drink vouchers for the bar upon check

staff accommodated my request for an early check in and two beds

was perfect, from an early check in to snacks and water in room

from the moment i called for an early check in to the staff sending up a bday gift when my friends told them why we were there

requested early check in

beds very quiet rooms - 3-pane windows - couldn't hear the noreaster blowing outside nice gym and complimentary laundry facilities (they even provide

activities for kids and adults

we had a spacious enough living area, dining table and kitchenette

arranged early check in

fantastic location and the staff was great offering an early check in and late check out

however the moment i walked into the lobby and saw the bar and lounge area i knew i made the right decision

this is an adorable hotel. the bar is fun, walking distance to everything, and comfortable beds.

they have a nice bar that has been closed due to covid

was luxurious staff amazing given early check in breakfast in our room the comfort of the bed location to north end, faneuil hall,

early check in was very much appreciated

no restaurant or bar but breakfast served to the room was great

the 'made to order' breakfast was so delicious

suite size accommodation which includes a full complementary breakfast and access to huge lounge, gym, and friendly and helpful employees

the staff were hospitable and friendly, they allowed early check in, the valet was professional

small gym for hotel size no pool. small shower but typical for area

great location! central to everything. good gym facility.

fridge, food thru room service

loved the gym

front desk staff super helpful , provided early check in and great with advice about the area

we requested an early check in and were accommodated

were very accommodating in letting me do a super early check in since my flight got in so early

when asked for late check out, i had no problem

has a vibrant bar that serves food

arrived boston in the morning n staff

central location, top notch. early check in.

early check in

staff told me my room was ready for early check in at 1 pm but when i arrived it wasn't

ominique) was very helpful m let us have early check in

paid the $50 early check in fee and boy was it worth it

they accommodated my request for an early check in and were very professional, polite, and caring

close to everything. early check in was super beneficial. staff was very friendly.

accomodated us with an early check in

we arrived after transatlantic flight at 1330 and had requested early check in which the hotel couldn t fulfil

very much appreciated the early check in and staff holding luggage in lobby after we checked out but didn t fly out until

corona cancled breakfast

wifi and no signal on tv

az hot breakfast would be nice, but understand the limits of the facilities to do so.

the large room with kitchen and different rooms for bed and living room was also very comfortable

parking. early check in. great restaurant that was very close validated parking

location was great- within walking distant to many boston restaurants, grocery, playground for kids

no breakfast included.

could have breakfast

free breakfast and then snacks and other meals for purchase

we threw our name in to the queue for possible early check in and was able to get in our room at 1pm

loved the staff, the pool and the early check in was the greatest bonus for me!

charges for early check in or late checkout

reached early with the intent to stow our luggage

stead of 4)

two toddlers and they did everything they could to make us comfortable and get us a prioritized early check in

we like the gym and the front desk staff, who are always pleasant and knowledgeable

it was clean and they had a nice gym

very nice staff who easily arranged for a late check out for us

modern and contemporary design, good bar and breakfast place

for early check in to prepare for a paper i was delivering at a local university

staff was great and accommodating for an early check in. we also liked the dog on the lobby.

staff kindly accommodated our request for early check in

location great. did not have breakfast. dinner lackluster but everything else just outstanding!

the free wifi does not work on ios devices and windows 10 laptop

our flight got in very early morning and we were able to get an early check in as soon as we got there

an early check in

location, extremely friendly staff, fantastic room, great bed, spacious, amazing bar and great service

in early- great location and view of park- friendly staff- great burger and chocolate cake from room

room service costs a tad on the high side for what it was, although to be expected in this level of

was upsold a room for early check in that had a street view, the windows were so dirty you really couldn't see out

accommodating staff with early check in and late check out

staff is very helpful and they try their best to accommodate your requests for early check in etc, to the best they can and hold your stuff after you check out etc

the guest kitchen was a nice addition as well

location, staff, comfort, gym

hotel staff went out of their way to solve all our requests - early check in included - with a smile

they accommodated an early check in--thank you

they allowed us early check in and called us when the room was ready at 11:30am

lovely linen, fire and lobby very welcoming, good options to eat /drink within hotel, room service was always prompt which makes a difference and made us more likely to order

bar and restaurant were both well staffed and we had great cocktails and food was good

allowed us early check in

early check in was available to us

messed up early check in, ignored me and chatted with airline staff during checkout

i immediately clarified with the front desk woman that i had confirmed an early check in the night before

the best check in and front desk with early check in and upgrade