my two requests (early check in and quiet room) were delivered (+)close to train station and town centre allowed an early check in check in staff freindly and available at all

always had a welcoming smile and fixed the heating in our room and our link to the the tv wifi very efficiently and quickly

lovely welcome, good reception. had a wonderful meal. nice breakfast.

convenient free parking

limited parking

friendly staff, early check in provided, convenient location, good breakfast.

free wifi and free parking

kids loved the breakfast, staff were welcoming, cannot fault!

disabled parking being used by people without blue badges

breakfast amazing location is super and easy to find the place

asked for early check in and was given with no charge

we noticed there are two ev chargers, though we did not use them, and we appreciated that parking was included

lovely breakfast

value for money on the room and the breakfast

breakfast food = plenty food and very nice

explained to the woman on reception (fay or joy i think her name was) not only did she waive the early check in but she upgraded us to the (+)requested an early check in which was granted (+) was able to get an early check in, the staff accommodated very well (-)check into to our rooms even tho we had requested early check in

i wandered in to the wrong entrance and finished up in the bar

the bar and lobby

also, staff was amazing and the large bar area was a good place to replace and watch a game

the bar selection is limited, there's no restaurant, room service or mini bar in the room

i couldn t do an early check in, i was in the area for a wedding and had to travel in my wedding

staff accomodated us and even allowed us early check in which was convenient

requested a early check in which i recieved

staff went above and beyond, allowing me an early check in and a late checkout, and arranged things easily when plans changed and i had to stay

i asked for an early check in as i arrived into swansea earlier than anticipated and they were more than happy to

charged us 60 for early check in for us to have to clean our own

requested early check in between 10am & 11am. arrived @ 9.30am and room were available

the breakfast and early check in that they approved

facilities and location was fab great for the kids and us weather was a great bonus loved our stay wiil be

called room service twice - no one responded

loved the location ,also the early check in,free parking ,massive room and also the staff help me with a car problem ,booked my

very flexible and helpful on early check in and late check out

request for early check in was confirmed but when we arrived ,the staff at the reception denied that

kindly allowed and early check in. very noisy heating system led to a poor nights sleep

receptionist was rude upon our arrival, we requested an early check in and when we arrived, the receptionist was quick to turn us away

the staff were very helpful giving us early check in so we could change for ceremony

loved the setting, the bar i award winning

crisp modern facilities; stunning location; super friendly and helpful staff; delicious breakfast; great value

fantastic settings with all amenities the restaurant and bar are out of this world

breakfast was good, evening meal was superb and the location is fantastic set in the rhonda valley,

great early check in, and late check out 11oclock. didn't have to rush.

stairs) and the hot water took ages

wifi in the garden room was non existent a very weak signal

lack of wifi. as in zero coverage.

comfortable room ground floor safe parking friendly staff good food

room, very crisp bed linen, welcoming staff, early check in, loads of hot water and plenty of shower gel etc

we were able to get early check in

breakfast excellent- tasty well- cooked and good service from kind staff

to get wifi on iphones and very bad tv reception in the bedroom breakfast could have been better presented

lounge, outside, parking

parking is limited

very accommodating with early check in and iron- very very helpful.

great price. very accommodating when we asked for an early check in. comfortable room

staff accommodated an early check in which was very much appreciated as we were attending a wedding

we asked for a early check in and they said they would ring when a room was available

from the annoying early check in hiccup, everything was excellent

allowed an early check in which was useful free parking for guests breakfast choice was really

amazing breakfast for the price also

early check in was a huge bonus

breakfast was spot on

location, plenty of parking, clean modern rooms, 24hr concierge good for late check in, fabulous breakfast included,

room service past the restaurant open times would have been great, or a vending machine

spacious rooms, spacious shower, good wifi, enough safe parking

we were attending a wedding in the city and asked for early check in, if possible to allow us to get ready

the breakfast had a good range of hot and cold choices

service and breakfast

breakfast was amazing... location is good as well... very accessible,shops nearby...

location very close to centre. very friendly staff. good breakfast

arriving asking if there was an additional charge for parking; was made aware that there was no early check in but my request would be noted

also told me he would charge for early check in even though you had a ton of rooms available and it was 40 minutes early

amazing location, beautiful looking hotel, had an early check in without being charged.

it is chucking it down with rain and i get an early check in

my kids being with us

staff were amazing & granted us the early check in as requested

very accommodating, early check in and held luggage on departure day

hotel was extremely comfortable and the spa facilities were fantastic

facilities, lovely pool and kid friendly

location, cleanliness, staff, breakfast

early check in as requested

we requested an early check in due to graduation which was given which was amazing

and also that i asked for early check in and this was not even considered, it was as if i did not ask for it

early check in was appreciated

desk was solid for doing work and taking calls

friendly staff at the gyros assisted with early check in

earlier check in and late check out had email to confirm they told me to take it up with booking

the late check out. the comfortable bed. helpful staff. cheap for one night too.

staff allowed an early check in which helped us out.

were brilliant breakfast was nice it was ideal for what we wanted nice to be able to sit in bar an chat to others and bought some honey it was very nice

great location, comfortable room, friendly staff. very reasonable bar prices.

avy sleepers should be ok) till around 3-4am, i also had to complain about kids running up and down the halls at 1am, which is no ones fault but their parents and do

a wish rather than complaint but seeing the restaurant menu in the room i assumed there would be room service but it didn t say if there was or wasn t

able to accommodate an early check in for us (four 60+ year old ladies) which was appreciated (+) messaged ahead to say we wanted early check in and this was ready when we arrived (+)excellent staff, great room,early check in, lovely breakfast (+)car parking space and early check in without additional charge. (-)early check in requested but not ready on arrival - arrived shortly after 2pm (-)to late check in time and you are charged 10 for early check in which is only an hour earlier than normal check (+)nice clean rooms. big comfortable bed. staff were lovely. easy check in and early check in. (-)so miserable and didn t inform us of breakfast times or check out we had to ask bout carparking early check in which i pre arranged he didn t even give me a receipt when i paid the bill not

travelled with friends and kids

complimentary wifi & tea & coffee in the room was great

area and bar was set out and the way staff accommodated people who used that area for coffee and wifi

they even upgraded our room as we were travelling with kids

, staff pleasant organised an early check in

early check in is a massive bonus and the staff were lovely

early check in is available. friendly and helpful staff. just 2 mins walk to the train station

early check in was a godsend in the rain. straight at the desk and keys. no messing. superb

breakfast was good value for money

the only disappointment was that an early check in was not available

early check in as room ready. staff on reception desk friendly, helpful & curteous

we had early check in which we weren t expecting

excellent, comfortable room with city view, as requested, and an early check in

polite friendly and attentive excellent location for city centre and travel links allowed early check in and kept bag for me on day of

handel of draw bathroom smelled of drains and never been asked to pay a 15 if you arrived early for early check in

i arrived substantially early and although i couldn't get an early check in i did manage to add breakfast and get my bags

also was afforded an early check in

location/ early check in

arrive around 12pm and was told the room is now ready for check in but additional 30 pounds for early check in, it s an absolutely joke, making money out of people when the check in should be

early check in, friendly staff & so close to the shopping centre (and many other attractions).

good wifi

the neon orange table felt like i was in a kids play

comfortable and very clean, good wifi, friendly staff, great food at the restaraunt and decent breakfast, nespresso machine in the

wifi was terrible.