asked for an early check in as we were arriving early and they accommodated us even though the hotel had been

good wifi and a large

good breakfast and secure parking.

lovely hotel. secure parking. very friendly. great choice for breakfast

good with the parking security having a code to come in the gate

asked for an early check in and even though they were really busy they were able to do this

breakfast was not as good as dinner, but now i'm nitpicking!

while competent could benefit more emphasis on guest warmth and friendliness especially at the bar in the evening

great character, lovely and clean with nice bar and restaurant and staff we welcoming.

all the staff were very helpful in all areas from the hotel, restaurant and bar areas

very accommodating to collect key for early check in on way to wedding

breakfast was too big,!

breakfast was exceptional, all cooked fresh couldn't fault a thing.

tea and coffee facilities provided as well if you wake up early as breakfast on weekends starts at 8am

they were friendly , helpful, and could even pre book breakfast for an early start

were made before hand to have an early check in

pretty location, nice bar and restaurant area

i would have preferred fresh coffee with breakfast

breakfast was delicious, , brewood is a quaint location

food was outstanding in the evening and for breakfast

stafford were very pleasant and i'm grateful for the early check in and late check out

parking, have been fined on more than one occasion, hotel are however able to cancel but

was very comfortable and i slept soundly the staff were very nice and helpful then the breakfast was delicious and lots of choices i was very pleased with my

the wi-fi was fast enough for streaming, and the breakfast was plentiful with a good variety of options

breakfast, bar, cleanliness, hot water, body wash and hand lotion, all linen.

we asked for a very early check in, they sorted it no bother, we asked for extra milk and tea bags, they have us so

staff accommodated my request for early check in as best they could and were always so courteous even over the phone

small gym. small room

kids were picking one when a staff member shouted

everything was clean and recently refurbished the gym was well equipped

early check in on christmas day fulfilled so i was able to return for the night later and get

breakfast was smashing and the bar staff when we came back from our evening out were very accommodating well

staff wer friendly we wer served by a guy at the bar after a night out had a good chat and took out drinks upstairs to drink in the room

also i arrived a little late but there was still some service at the alcohol bar which was good

a little bit of a walk to nearest amenities but the hotel had a bar and restaurant

we were asked for early check in payments!!! first time i heard of this. no breakfast available

i was afforded an early check in for which i was extreemly grateful

an early check in time of 2pm was very handy, and self check out just as convenient

welcome---early check in wasn't guaranteed but all 4 rooms were ready on arrival (12

huge bathrooms to boot which is great when bathing kids

the staff were very friendly and we appreciated them facilitating an early check in for us

no one on reception, no room service called many times no answer

loved the room , bar restaurant lovely.

wifi needs improvement

coffee shop and bar facilities were excellent and the breakfast selection was fantastic and parking was includes as

very helpful staff who accommodated an early check

the wifi was good but again nowhere in the room did it advise the password required to activate it

the gym was tiny and for some reason they had allowed 2 children into the gym, the kids were running riot and playing with the equipment meaning we had to wait to use it as there was

the 123 teenage kids our room was in the middle of

also late check out time and breakfast served until 11am which was also really great

we asked for early check in which was graciously given and on arrival were immediately upgraded to a beautiful

only issue i had was i couldn t get an early check in , had to wait till 3 o clock

accommodated my early check in which was greatly appreciated

was accomadated really well and even had a early check in due to a family funeral and you up graded me so i could be near my sister which was

i used the pool and spa which was amazing

size and comfortable and staff were very helpful and accommodating

staff were really lovely nothing was too much trouble and my rooms were ready for a early check in as requested and taxi booked for us to go to the wedding it was perfect beds really

booking was just so easy, we asked for early check in too & was granted it without extra cost, fab place to stay

allowed an unscheduled early check in despite being extremely busy with a group function that was about to

staff were very welcoming, allowing an early check in

easy parking early check in breakfast

was comfortable,breakfast and free parking was essential,room was as expected and we were allowed to change our

here as i was bringing my kids to thomas land/drayton manor

very cheap for 2 adults and 2 kids with breakfast included

loved the little bar in reception

early check in use of gym & swimming facilities

nice, helpful staff, especially shashi on the front desk who facilitated an early check in for me on day one, amongst other requests i had, which was greatly appreciated

customer service, lounge area, shower, early check in

were told we had an early check in for a wedding we were attending then when we arrived the staff told us they had

kids absolutely loved the stay, and staff couldn't have been more attentive going above and beyond,

we had asked for an early check in and that was all sorted in advance with great communication

i had dinner and breakfast during my stay and both were delicious

plenty of secure parking opposite the building in this lovely quiet village

nice bar breakfast was lovely

charge) both nikki and brian were very welcoming

were fantastic the guy on reception sorted everything for us as we hit bad traffic and missed our early check in he transferred this to late check out really friendly guy extremely helpful

early check in

we booked early check in and although our room wasn’t ready when we arrived, the reception staff gifted us

early check in available at 1.50 pm

staff on reception, early check in paid for and not available when we arrived and no staff to talk to

paid for early check in and the room was ready when we arrived which was ideal as we had a wedding to attend

evening in the resturant was spoilt due to the noise of kids playing in the room next door and entering the restuarant area while we were trying to relax

excellent choice at breakfast, friendly staff, the most comfy bed i have slept in, lots of parking

good food, reasonably priced drink wise, staff very helpful. loads of parking .

room service and bar menu were good

i had asked for a last minute early check in and staff were really happy to help

great room, wasn't expecting a kitchen too

window in the kitchen was shattered completely

the room was really nice, a reasonable sized bedroom, good shower room and a small kitchen and seating area with sofa and bar stools

the bed was supremely comfortable and the small kitchen was well-equipped

very accommodating allowing early check in

feel like i was done over paying 70

loved having earl grey tea staff were so helpful with a much needed early check

at the hotel for a wedding, travelled 3 hours to the hotel, requested an early check in to get ready for the wedding, on arrival we discover our room was not ready and was

us 20 early check in) for a room that was not decorated as advertised

location, friendly staff, accommodated an early check in

check in was easy and even managed an early check in due to the room being ready

it was hip, staff welcoming, decent prices & rooms were outstanding, we loved the spa bath, definitely worth paying that little bit extra to have it

lovely spa bath

bed wad comfy spa bath brilliant staff very friendly

easy check in travel cot available early check in available

basic but good value for money. no problem taking small dog. late check out, early check in.

ding a funeral very early 1100 and they coined

i didn't like that you couldn't get a hot, cooked breakfast and the lack of a bar for drinks.

wifi wasn't the best, but was ok

good price. free car park. managed to get an early check in. good sized room.

staff were very accommodating with early check in and late check out requests

staff were friendly and they made sure my request for a early check in was handled

very clean, nice bar and food was good

access to swimming pool great for kids, fantastic meal on site

was very large and comfy, we were able to have an early check in due to an event we were attending

comfortable, spacious room, restaurant and bar on property, delicious dinner, lots of parking

evening meal and breakfast was very good, hot and delicious

great free wifi and tv in the room

loved everything about this hotel which included the spa facilities

the staff were kind enough to allow an early check in.

the staff member i spoke to was able to secure an early check in

location and parking

wifi good

poor wifi and no 4g signal at all on

plenty of parking early check in and decent breakfast with friendly hosts.

was more than adequate, check in was amazing as we required an early check in and this wasn’t a problem, room was a little basic but clean and forfilled our

we were allowed early check in which wasn’t an issue for them to offer

check in was easy with liv in the bar next door

reception and bar staff lovely. room clean and bathroom new. good teamaking facilities

button factory bar and restaurant next door nice too

i prefer rooms with a view - room 9 has a view of the upstairs bar - but it’s just a quibble!

i had to pay £20 for early check in

early check in available if you purchase room via their own website and key/ room functions all

staff, early check in to help with birthday night away for my boyfriends special day

out off order and we were on second floor needed to request wifi password after checking in

the wifi was good, room was spacious and the pub/restaurant food was nice

very friendly check in experience, the wifi code i was given didn't work, the mattress was very old and uncomfortable

lovely room with all needed for a great stay. bar fantastic atmosphere and lovely time.

staff was very friendly and very helpful, i had paid for early check in and there was no rooms ready but they kept me updated and we had a room withing

i stay at this hotel almost 3 times a month and have never been refused early check in

early check in

i did have some delays and confusion with getting messages answered which meant i paid for early check in, then thought it's not possible then was told i could but not in enough time then to

laundry washing machine, dish washing machine, friendly staff