booking was just so easy, we asked for early check in too & was granted it without extra cost, fab place to stay

staff were really lovely nothing was too much trouble and my rooms were ready for a early check in as requested and taxi booked for us to go to the wedding it was perfect beds really

allowed an unscheduled early check in despite being extremely busy with a group function that was about to

staff were very welcoming, allowing an early check in

size and comfortable and staff were very helpful and accommodating

easy parking early check in breakfast

he was on duty for breakfast next morning and really attentive

very cheap for 2 adults and 2 kids with breakfast included

had bed and breakfast and ticked the boxes

the bar was reasonably priced and the room was very comfortable, much better than expected

was accomadated really well and even had a early check in due to a family funeral and you up graded me so i could be near my sister which was

accommodated my early check in which was greatly appreciated

we asked for early check in which was graciously given and on arrival were immediately upgraded to a beautiful

only issue i had was i couldn t get an early check in , had to wait till 3 o clock

guess the only thing i could say was maybe the food was a bit expensive for room service, but it was as to be expected for staying in a nice hotel so can t complain too much

we had asked for an early check in and that was all sorted in advance with great communication

after breakfast the kids were given croissants and breads to go feed the chickens, they loved

nice bar breakfast was lovely

in the morning, i was first in for breakfast and was given a huge pot of coffee and a delicious bacon and egg sandwich which set me up

great vegeterian selection of food too aswell as options for kids

was excellent, staff were very friendly and allowed early check in for my husband who was on night shift so he could sleep before work

us 20 early check in) for a room that was not decorated as advertised

at the hotel for a wedding, travelled 3 hours to the hotel, requested an early check in to get ready for the wedding, on arrival we discover our room was not ready and was

very accommodating allowing early check in

loved having earl grey tea staff were so helpful with a much needed early check

feel like i was done over paying 70

we requested an early check in as we had a wedding to go to, and they had the rooms ready for us when we arrived

we ate in the bar both nights of our stay

we went to the golf at the belfry which is a 4 mile drive on one single road

and friendly bar if you fancy a drink or too

although coffee & tea wasn't supplied in the rooms there was coffee & tea in the bar area that you could help yourself too as often as you liked

location, friendly staff, accommodated an early check in

check in was easy and even managed an early check in due to the room being ready

spa bath left little black bits floating in water after using

spa bath in bathroom

very spacious room, paid extra for the spa bath

early check in on christmas day fulfilled so i was able to return for the night later and get

the bar / restaurant area was nice and the food was definitely a bonus!

a little bit of a walk to nearest amenities but the hotel had a bar and restaurant

i wanted a cheap hotel a short distance from where i was playing golf the next day and the hotel provided that

also i arrived a little late but there was still some service at the alcohol bar which was good

asked for an early check in and even though they were really busy they were able to do this

breakfast was lovely, meals in restaurant were lovely, very big portions

breakfast was superb

loved the restaurant and bar which was very characterful

the breakfast was pretty good. fantastic location ud83dudc4f

early check in use of gym & swimming facilities

were told we had an early check in for a wedding we were attending then when we arrived the staff told us they had

customer service, lounge area, shower, early check in

nice, helpful staff, especially shashi on the front desk who facilitated an early check in for me on day one, amongst other requests i had, which was greatly appreciated

was fined by a 3rd party parking company on my return home by letter

very helpful staff who accommodated an early check

no pool or gym

great food by room service although expensive

rry can t remember names) went above and beyond to help us and make our stay

gym facilities were

asked for an early check in as we were arriving early and they accommodated us even though the hotel had been

was 1 member of staff on doing reception, bar and meetings but he couldn't do enough for you

wifi needs to be made better

first time but will be back fantastic bar snacks chicken and chunky

wifi weak in room.

early check in and close to where our party was

a great location, just off the motorway, easy to find, and plenty of free parking the bar area is clean and comfortable, the meal we had was really good, and the drinks are reasonably

outside room was kitchen unit it was smelly found moldy cheese and meet in cuboard, tastie machine in mess

the bar areas were spacious, drinks were a fair price and the room was clean

considering it has a bar and function room there was very little noise

i had asked for a last minute early check in and staff were really happy to help

the bed was supremely comfortable and the small kitchen was well-equipped

could do with more kitchen cooking utensils really

a proper little kitchen with everything we needed, even a washing machine

falt was so clean and nice, kitchen equipment, bathroom etc was greatly organised to make us as comfortable as possible

plenty of parking early check in and decent breakfast with friendly hosts.

was more than adequate, check in was amazing as we required an early check in and this wasn’t a problem, room was a little basic but clean and forfilled our

they arranged early check in for us and then there was an issue with the restaurant and a staff member really

spacious - great layout - great parking and access

plenty of parking spaces

wifi signal wasn t particularly strong, which was challenging using a fire stick

only just been reopened, so everything from parking , reception areas to the rooms are top quality

very accommodating to collect key for early check in on way to wedding

here next year for this same trip x there is an excellent restaurant and beautifully decorated bar and outside area downstairs

tea and coffee facilities provided as well if you wake up early as breakfast on weekends starts at 8am

beautiful place ideal location food fantastic especially the breakfast

they were friendly , helpful, and could even pre book breakfast for an early start

staff was really nice, we were allowed an early check in and we were assisted immediately when we reported an issue with the heating

of a run down/industrial area, however upon entering the premisis the lady who greeted me at the bar was lovely, directed me to my room and the parking to the rear

clean and quiet nice bar area and the manager pauline was brilliant we enjoyed our stay here very much don’t believe

to stay for good prize, close to city center (about 3 miles), very nice and friendly staff, big bar inside with really good prizes, room was clean, smell nice with fresh towels, bathroom with

rooms look recently renovated very clean staff very obliging early check in was no problem

visible sign on the far wall of the lower car park to inform first time guests there is ample parking in the upper car park

good parking next to the hotel

location of the property is excellent for access to motorways or aph parking if flying from birmingham, comfortable rooms excellent meals not overpriced ,the staff are

amazing breakfast

stafford were very pleasant and i'm grateful for the early check in and late check out

distance from the southbound m6 , plenty of parking and efficient check

comfortable bed, good staff, lots of useful amenities like bar etc

location close to m6 en route to lake district cheap, clean, adequate breakfast, free wifi & parking - does what it sets out to do very well

breakfast included at fair price, parking included, there is also just outside the hotel one mcdonald's and one

i had to pay £20 for early check in

early check in available if you purchase room via their own website and key/ room functions all

to get early check in, and only 2 mins away from snow hill station

check in a bit late at 4pm and no early check in

early check in was possible

paid £30 extra for early check in but room was not properly ready

no early check in

staff, early check in to help with birthday night away for my boyfriends special day

room service price was expensive as well as the hotel parking but there was complimentary drinks so

barry and the other bar staff were lovely

nice bar and restaurant

location for us as we were attending a concert at the utilita arena, a nice cocktail bar where we had a few drinks after our concert

we were allowed early check in which wasn’t an issue for them to offer

great room, great bar with roof terrace at the adjacent button factory

great interior ,bedroom was gorgeous with great character, pub adjoining to it was lovely and the bar man couldn't have been any more helpful & nicer, looked after us really well , nice continental

i prefer rooms with a view - room 9 has a view of the upstairs bar - but it’s just a quibble!

button factory bar and restaurant next door nice too

the building is very pretty allowed an early check in

they also acomadated our need for an early check in so that we could attend a wedding at shustoke barn

do with better instructions regarding the parking in the next door lot as it was not obvious on arrival and looked to be someone else parking

free car parking too

the pillow, wifi by register in cloud

oo many pre arrival messages which are overwhelming and annoying in

great welcome checking in and also early check in

choice and quality, very satisfying front desk staff is not flexible nor helpful regarding early check in request :

to ask twice for early check in, first answer on the desk was no, but another member of staff then helped us with

helped with early check in

i stay at this hotel almost 3 times a month and have never been refused early check in

staff was very friendly and very helpful, i had paid for early check in and there was no rooms ready but they kept me updated and we had a room withing

early check in

i did have some delays and confusion with getting messages answered which meant i paid for early check in, then thought it's not possible then was told i could but not in enough time then to

the gym was rather small.

we asked for a very early check in, they sorted it no bother, we asked for extra milk and tea bags, they have us so

staff accommodated my request for early check in as best they could and were always so courteous even over the phone

given the hotel is located by a popular racecourse would expect more facilities in the hotel ie gym, sauna, steam room, pool, jacuzzi as other holiday inns across uk

i would have preferred a solid bar of soap rather than liquid.

gym, flies in the breakfast area

no luggage storage options so if you arrive before 3 you have to pay early check in

staff and when i requested early check in i was very pleased with the fact that on arrival at 9

we were getting married at the castle and needed an early check in time

dinner and breakfast were great quality

lovely rooms, very comfy beds. food was lovely and the breakfast was definitely worth it.

decent breakfast, helpful staff, good food in pub restaurant

lovely friendly staff an excellent breakfast

location for the football, early check in

towels noise kids were playing football right under our bedroom window where my car was parked shouting from

is a pleasant hotel perhaps in need of a little tlc but great value for money with a great bar and good car park

good all rounder with secure parking and a bar downstairs

lovely helpful staff, when we were due to leave my friends had a flat tyre, the bar staff and locals at the pub all helped to make sure she got back on the road safely

arranged an early check in before we left to go the races and i left my mobile charger in the room after

location for uttoxeter, which is where i was visiting plenty of parking, and everything you need in one place

bar meals were also to a very high standard with a good choice of cask ale whiskey and gin bar

excellent bar area and outside area with plenty of parking

restaurant and bar downstairs! loads of food options room service fab!!