staff on reception, early check in paid for and not available when we arrived and no staff to talk to

early check in available at 1.50 pm

were fantastic the guy on reception sorted everything for us as we hit bad traffic and missed our early check in he transferred this to late check out really friendly guy extremely helpful

early check in

we booked early check in and although our room wasn’t ready when we arrived, the reception staff gifted us

good price. free car park. managed to get an early check in. good sized room.

staff were very accommodating with early check in and late check out requests

staff were friendly and they made sure my request for a early check in was handled

was a little tired, carpets worn, breakfast was terrible certainly not worth extra 10, asked for eggs twice, never arrived, food

good choice at breakfast

very helpful staff who accommodated an early check

ank god haha)

free wifi was also a great bonus too as we also had an ipad for our little one

and my partner requested a late check out as we were checking in late of the evening

the bar did not have sky tv so we had to go out to a pub to watch england match.

we were asked for early check in payments!!! first time i heard of this. no breakfast available

an early check in time of 2pm was very handy, and self check out just as convenient

welcome---early check in wasn't guaranteed but all 4 rooms were ready on arrival (12

i was afforded an early check in for which i was extreemly grateful

huge bathrooms to boot which is great when bathing kids

requested and got early check in for 4 rooms.

the bed is small and the hotel policy of charging extra for late check out of guest that checked inn at 12:00 midnight is absurd

convenient location for casino lots of parking great full english breakfast

nice, helpful staff, especially shashi on the front desk who facilitated an early check in for me on day one, amongst other requests i had, which was greatly appreciated

early check in use of gym & swimming facilities

customer service, lounge area, shower, early check in

were told we had an early check in for a wedding we were attending then when we arrived the staff told us they had

lovely quiet area, the pool was a bonus and the kids loved it in there

i had asked for a last minute early check in and staff were really happy to help

could do with more kitchen cooking utensils really

window in the kitchen was shattered completely

needed more kitchen supplies more pots and pan

a proper little kitchen with everything we needed, even a washing machine

we were allowed early check in which wasn’t an issue for them to offer

great room, great bar with roof terrace at the adjacent button factory

button factory bar and restaurant next door nice too

i prefer rooms with a view - room 9 has a view of the upstairs bar - but it’s just a quibble!

check in was quick and they serve a good continental breakfast at the bar next door on weekends

the experience was great except the early check in fee

and the speakeasy vibe of persian bar is amazing

there’s a bar downstairs in the hotel and as a solo female traveller, i just didn’t feel safe

it had a lovely little cocktail bar and restaurant at the location with a lovely coffee shop next door

the mini bar is complementary great size tv

and helpful staff at the reception specially mr khalil-ur rahman s service and arrangement of early check in for 2 rooms was greatly appreciated

managed to get an early check in

we got an early check in which was great as we arrived early for a funeral so we could rest and freshen up

spacious, comfortable rooms. kids loved the pool. great buffet breakfast with lots of choice.

good wifi, just an overall good experience

the staff, early check in

they gave us an early check in, and ensured we had rooms next to each other

we requested early check in and was told not available - fair enough

location excellent. service good with early check in.

early check in after long morning of travelling

i had to pay £20 for early check in

early check in available if you purchase room via their own website and key/ room functions all

location early check in on arrival with no extra charge

late check out early check in couldn’t fault it would definitely stay again

friendly, efficient staff; early check in was permitted. breakfast was plentiful, fresh and hot.

per hour per room early check in

breakfast, had an early check in , lee receptionist is sooooooooooooooooooooo pleasant and goes above and beyond

the location was excellent. food was very good. early check in was no problem which was great

staff facilitated early check in location clean breakfast self serving excellent choice

the reception staff are very helpful and worked very hard to accomadate our early check in request, we really appreciate

he sorted us out an early check in to get ready for a wedding after our original accommodation wasn t suitable and we

and free early check in at 12:30pm

no luggage storage options so if you arrive before 3 you have to pay early check in

early check in

i stay at this hotel almost 3 times a month and have never been refused early check in

i did have some delays and confusion with getting messages answered which meant i paid for early check in, then thought it's not possible then was told i could but not in enough time then to

staff was very friendly and very helpful, i had paid for early check in and there was no rooms ready but they kept me updated and we had a room withing

kitchen two rooms bed n bedding gym laundry

staff, early check in to help with birthday night away for my boyfriends special day

even ordered lovely room service at 1

very friendly check in experience, the wifi code i was given didn't work, the mattress was very old and uncomfortable

a late check out until 1pm was really helpful

limited room service menu that didn't include breakfast.

i had enquired about early check in previously so i could decorate the room for my boyfriends 25th - our room was ready

beds, excellent breakfast, great pool/spa, staff very helpful- early check in/late check

room a little too hot, my wifi didn t work very well

room service breakfast was tasty and quick

gym & spa facilities were great

breakfast, location, early check in was possible

allowed us early check in 30 mins no extra charge

was met by dean, a very pleasant member of staff on reception and was able to have a early check in very friendly staff and hotel room was spotless

staff friendly and accomodating with early check in

location, friendly & helpful staff, early check in

early check in on christmas day fulfilled so i was able to return for the night later and get

also i arrived a little late but there was still some service at the alcohol bar which was good

breakfast was smashing and the bar staff when we came back from our evening out were very accommodating well

a little bit of a walk to nearest amenities but the hotel had a bar and restaurant

staff wer friendly we wer served by a guy at the bar after a night out had a good chat and took out drinks upstairs to drink in the room

a big thank you to richard for sorting out my early check in on arrival

easy to get to. was lucky to have early check in. breakfast was good

room was brilliant staff were really good early check in brilliant

early check in

we arrived in birmingham at 12 and the hotel were able to accommodate an early check in for no extra charge

i asked for an early check in as we were part of a wedding party. this did not happen.

i called ahead to request early check in and the staff were very efficient and organised our request easily

tried to get room service for over an hour and nobody was answering the phone to order it

oh and free parking too

no bath parking

but hey i wanted an early check in [2pm] so i was happy that 234 was ready for me

tea/coffee making)

had not requested an early check in but the receptionist went out of her way to organise early check in and a quiet

not getting early check in

appreciated the early check in and key drop off for check out

paid £30 extra for early check in but room was not properly ready

great location early check in eat in and take away available for breakfast

check in a bit late at 4pm and no early check in

early check in was possible

no early check in

staff and when i requested early check in i was very pleased with the fact that on arrival at 9

we requested a welcome slate for mu partners birthday which was lovely. early check in

they even kept the room ready for early check in, without even requesting it

in time at 3pm is not ideal however we did book in early and got early check in however is inconvenient for travellers who arrive early

called the hotel a few weeks before our stay asking if we could get early check in

staff were really helpful with early check in

early check in.comfortable beds.

we paid for early check in, and room upgrade to a suite

was able to check in early, staff were great from the guy on reception where we got an early check in and then

have been nice to have small fridge in room, fresh milk and ice brought free by room service to room but milk was off by morning

very friendly staff, both on reception and delivering room service

possibility for early check in we arrived at approximately 8am couldn t check in until 3

early check in as the room was ready

spotlessly clean and gave me an early check in

she said that they do usually charge for the early check in, but would wave it for us, which we really appreciated

allowed us have an early check in which was great as we hadn t slept the night before

good but they don’t have early check in you have to come at 15:00 you might need to wander outside till the check in time

collar place, interesting people at the bar and staff that is quirky in the right way

continental breakfast available

i was a bit concerned for the barman as he seemed to be on his own on a sunday afternoon, greeting and showing guests around as

didn't have gluten free bread for breakfast

to ask twice for early check in, first answer on the desk was no, but another member of staff then helped us with

helped with early check in

oo many pre arrival messages which are overwhelming and annoying in

nice smart comfortable hotel with excellent staff even aloud me an early check in to fit around my meeting in the city

great welcome checking in and also early check in

staff accommodated my request for early check in as best they could and were always so courteous even over the phone

we asked for a very early check in, they sorted it no bother, we asked for extra milk and tea bags, they have us so

everything. staff always friendly and efficient. discount on bar drinks

small gym. small room

kids eat free, excellent. comfortable room. handy location for molineux.