staff accommodated my request for early check in as best they could and were always so courteous even over the phone

we asked for a very early check in, they sorted it no bother, we asked for extra milk and tea bags, they have us so

given the hotel is located by a popular racecourse would expect more facilities in the hotel ie gym, sauna, steam room, pool, jacuzzi as other holiday inns across uk

checked in of friday night to be greeted with kids running riot

were lovely and friendly rooms were clean cosy and comfy breakfast and bar staff were lovely

an early check in time of 2pm was very handy, and self check out just as convenient

welcome---early check in wasn't guaranteed but all 4 rooms were ready on arrival (12

we were asked for early check in payments!!! first time i heard of this. no breakfast available

i was afforded an early check in for which i was extreemly grateful

huge bathrooms to boot which is great when bathing kids

were made before hand to have an early check in

lovely clean room, great facilities, breakfast superb

it’s so nice to stay somewhere that’s nice when you have a dog, although we had to sit in the bar or lounge, this still felt so nice as these areas are lovely

the breakfast was amazing

room was beautiful and the breakfast was excellent. staff very friendly and helpful.

asked for an early check in as we were arriving early and they accommodated us even though the hotel had been

it was a quiet night when i stayed so, no bar or restaurant, facilities but they were more than happy to warm up a meal i'd taken with me

wifi needs to be made better

wifi was shocking .

very good staff very friendly. breakfast was great.

very accommodating to collect key for early check in on way to wedding

tea and coffee facilities provided as well if you wake up early as breakfast on weekends starts at 8am

breakfast was good no cold meat or cheese, english not served till after 10am evening meal was very

breakfast was excellent. as was the evening menu.

comfortable bar area and restaurant

asked for an early check in and even though they were really busy they were able to do this

very comfortable nights sleep and a lovely breakfast

fault the staff the rooms always happy to go the extra mile if you need them restaurant and bar staff always pleasant and aim to

all the staff were very helpful in all areas from the hotel, restaurant and bar areas

couldn't finish the breakfast

very helpful staff who accommodated an early check

bar staff considering i ended staying on my own, the guy behind the bar with dark hair was lovely

easy parking, excellent breakfast, comfortable and large room, efficient lifts and helpful staff

great bar for a wind down beer before bed

they refilled the food in the morning for us even when we were a wee bit late for breakfast and made sure we were happy

early check in on christmas day fulfilled so i was able to return for the night later and get

a little bit of a walk to nearest amenities but the hotel had a bar and restaurant

breakfast was smashing and the bar staff when we came back from our evening out were very accommodating well

staff wer friendly we wer served by a guy at the bar after a night out had a good chat and took out drinks upstairs to drink in the room

i wanted a cheap hotel a short distance from where i was playing golf the next day and the hotel provided that

early check in available at 1.50 pm

we booked early check in and although our room wasn’t ready when we arrived, the reception staff gifted us

early check in

were fantastic the guy on reception sorted everything for us as we hit bad traffic and missed our early check in he transferred this to late check out really friendly guy extremely helpful

staff on reception, early check in paid for and not available when we arrived and no staff to talk to

paid for early check in and the room was ready when we arrived which was ideal as we had a wedding to attend

lovely room , friendly staff , great breakfast loved the pool and jacuzzi

of parking, quick check-in, excellent facilities and food, really good value for money, and we would

food was unbelievable fantastic breakfast and bar food was superb, the staff were super friendly and very helpful and a great location

a nice pub/ lounge bar in a georgian house, right in the middle of shifnal, near telford

good price. free car park. managed to get an early check in. good sized room.

staff were friendly and they made sure my request for a early check in was handled

staff were very accommodating with early check in and late check out requests

the breakfast was beautiful

not enough disabled parking bays

stafford were very pleasant and i'm grateful for the early check in and late check out

great, good location on m6, good staff, nice pub on the site, good breakfast, good parking, good beds and showers, clean

fantastic breakfast, self service arrangement was very good,

it was just nice, great breakfast and friendly staff.

comfortable bed, good staff, lots of useful amenities like bar etc

customer service, lounge area, shower, early check in

were told we had an early check in for a wedding we were attending then when we arrived the staff told us they had

early check in use of gym & swimming facilities

nice, helpful staff, especially shashi on the front desk who facilitated an early check in for me on day one, amongst other requests i had, which was greatly appreciated

kids enjoyed the pool area.. plus’s was easter and stuff done a little egg hunt for them

basic but good value for money. no problem taking small dog. late check out, early check in.

easy check in travel cot available early check in available

ding a funeral very early 1100 and they coined

was a bit firm room was great very clean free wifi that was great some hotels you have to

wifi

we asked for early check in which was graciously given and on arrival were immediately upgraded to a beautiful

accommodated my early check in which was greatly appreciated

was accomadated really well and even had a early check in due to a family funeral and you up graded me so i could be near my sister which was

only issue i had was i couldn t get an early check in , had to wait till 3 o clock

the bar area has atmosphere and a good selection of drinks & bar snacks

team were helpful by offering an early check in so that my daughter to change after a long journey in order to attend a wedding down

early check in, room was available to allow us to change for a wedding

breakfast was good and plenty of choice

facilities with a lovely spa and pool, steam room and gym

part of the trip was the fast wifi, the selection of foods on offer for breakfast

early check in, upgraded to a family room from a single, very spacious, lovely staff, good size

fantastic friendly staff lovely bar area and great parking great breakfast

back in time this was a reunion stay over for my elderly brothers and sisters the lady behind the bar was so lovely we had said we were having a gathering because we had lost a brother and we are

a beautiful hotel will definitely go back it was spotless great staff brilliant service breakfast fantastic definitely

breakfast was excellent location brilliant

great early check in option

also even thou i requested months in advance for an early check in 12:30

had 2 rooms, spoke to martin to arrange early check in and a bottle of bubbles into 1 room, very easy to do

drinks were also cheap in the bar and they also did happy hour

lovely bar aswell which is perfect for a quiet few drinks

were allowed early check in which was really helpful

great bar with a great selection of beers and ginn, and the outside seating area overlooks the river, the

the riverside café & blues bar a few doors down is perfect for breakfast, then in the evenings has live bands and great

loud music from bar below room.

comfy bed, great outlook, great location, great bar and beergarden

were friendly, personable and offered early check in so we could change for a wedding

the breakfast was really good and was the best quality continental fresh fruit and cereal followed by a

friendly and welcoming owners and bar staff exceptionally lovely food

breakfast was superb

excellent breakfast

i had asked for a last minute early check in and staff were really happy to help

could do with more kitchen cooking utensils really

falt was so clean and nice, kitchen equipment, bathroom etc was greatly organised to make us as comfortable as possible

cosy but stylish decor, very comfortable bed, excellent bathroom and great shower, fully equipped kitchen

a proper little kitchen with everything we needed, even a washing machine

allowed us slightly early check in due to a wedding we had, and we unbelievably accommodating

staff were amazing especially the young lady that was there when the bar closed and again at breakfast 28/29 december

very clean relaxed atmosphere in bar and restaurant areas

knew it was my gfs 18th by putting balloon and prosecco in room ,but we couldnt get served at the bar which we accepted as both was waiting for our provisionals to arrive ,but there was alcohol in

friendly staff, comfortable bar and great breakfasts

extra milk for my room, early check in no problem

where really pleasant and nothing was a bother so for that reason alone i would return, also an early check in which was superb after a long

the breakfasts and bar and restaurant meals and service were wonderful

the games room was also a bonus, my kids enjoyed playing pool

enjoyed using the pool, generous breakfast, ease of access to local shopping and events.

the staff were very friendly and we appreciated them facilitating an early check in for us

coffee shop and bar facilities were excellent and the breakfast selection was fantastic and parking was includes as

lovely old wordly hotel great features nice rooms good parking tasty food recomend

loved the room , bar restaurant lovely.

room service was great

requested and got early check in for 4 rooms.

convenient location for casino lots of parking great full english breakfast

the bed is small and the hotel policy of charging extra for late check out of guest that checked inn at 12:00 midnight is absurd

we were allowed early check in which wasn’t an issue for them to offer

check in was easy with liv in the bar next door

button factory bar and restaurant next door nice too

i prefer rooms with a view - room 9 has a view of the upstairs bar - but it’s just a quibble!

great room, great bar with roof terrace at the adjacent button factory

pub, norma our host was exceptionally helpful as we needed an early check in to attend a wedding, she made sure that our room was ready early so that we could

owners made us feel very welcome, lovely breakfast, kippers were on the menu , absolutely

good breakfast

had dinner in the bar in the evening which was lovely and breakfast was

the bar staff we also great