georgia couldn't do enough for us and arranged early check in so we could arrive, have lunch and get ready before heading off

lovely food, comfy beds free wifi throughout

there was plenty of parking at the rear of the building and we enjoyed our stay

parking

plenty of car parking space

we had tao rooms but was going to a festival so needed early check in

late check out

room was clean and the £10 late check out fee to stay until 5pm was most welcome after the marathon

big free car park, gets congested close to the hotel but masses of space at the far end

there 4 x now still not got a late check out with a little talking allowed to check out 1pm instead of 12 noon

the receptionist was extremely welcoming and although we arrived very early he was very accommodating and got us an early check in which we really appreciated

thanks for early check in so cases were out of the car

no bath robes or leaflets about room service

well stocked bar with a choice of draft local ales, gins, cognacs and liqueurs

got room service instead, though, which was fast and easy

very clean, excellent breakfast and helpful staff to with early check in and late check out.

were excellent: spacious park, cosy and clean room, nice restaurant serving food all day, a gym and a pool

the chef cooked me a wonderful vegan bar

had a lovely buffet breakfast and even though we had booked out we were allowed to stay in and wait for my family to

nice size pool and a mini gym

nice breakfast early check in

staff comfortable room nice bar area good breakfast and ev charge point a bonus

the staff in both the bar and reception were super friendly and helpful

staff, incredible food and good vibes only with a play area for kids and a pool table and other games

good bar menu

nice views from bedroom and breakfast room lobby area very modern and nice our room was ready for early check in which we d organised before and that was

been with boys room very good bar /restoran quality and good food nice stuff nice and polite i like and back to stay if this

biggest disappointed, very slow, looks like they don't even care about customers ud83dude15 ,breakfast lunch dinner waiting long time to someone come take order, not buddy checked if meals

i thought the receptionist gave a really warm welcoming & the spa was lovely!

place with nice views from our front facing room the food was really nice and so was the spa would recommend to anyone

i attended for a wedding and so needed early check in which they accommodated hassle free

close to the crematorium ground floor room early check in

the private spa bath was a bonus

really enjoyed the room and the spa bath really made the evening more enjoyable and a super comfy bed, such a great stay, i would

bed comfortable,shower awesome and bath huge,breakfast amazing

arrived early for a funeral and was worrying about early check in, getting changed etc

the room was super comfy and the breakfast was one of the best we’ve ever had!

the breakfast was one of the best i've had anywhere - a good choice, very fresh local ingredients and

an added bonus is the honesty bar and lounge area which is great for a nightcap

all you could want for including a fantastically stocked bar and gorgeous breakfast served with a smile, everyone we met were lovely

early check in !

were exceptionally amenable in terms of early check in, and general care and consideration

vicky kept us calm & helped by getting us early check in too

easy early check in

staff were excellent, requested very early check in at short notice

they sorted my room early check in to freshen up

they accommodated complimentary early check in for us and was overall really helpful and friendly

choice of breakfast food was minimal and not much choice for kids

breakfast

all day wraps weren’t nice at all but kids enjoyed chocolate

clean, allowed early check in

good parking, good location, 20 minutes drive into cardiff for work in the morning

wifi works, not quick but works so i can work

pleasant, quiet room in an annex to the pub. bathroom clean, bed comfortable, good wifi.

staff in restaurant and bar friendly and helpful (great menu) (+) food in the pub was fab, as was the bar drinks (+) staff in bar were friendly too (+)was comfy, the shower was great, the staff in the bar and bistro were welcoming and cheerful throughout the (+) i enjoyed the bar and had some of their fantastic food (+)separate building on arrival we were greeted by a staff member who was kind enough to go into the bar area and grab our room key (+)really lovely room and very cosy bar at the pub. (+) the evening meal we had in the pub was exceptional and the bar had a really good atmosphere (+) they have a variety of local beers and ciders on tap along with a full bar and wine options too

clean, really comfy beds, great breakfast and staff accommodated an early check in on request

the parking entrance is narrow.

the breakfast was excellent cannot believe allon offer and in with price 11 out of 10

excellent breakfast and very convenient location. very clean and comfortable room

we loved the atmosphere, breakfast was delicious and the service was top notch

were upgraded to a larger room and granted an early check in when requested, both at no additional cost

early check in request accommodated

control in room 28 extremely difficult to operate - evening meal was average at best in bar area

there was no toilet brush and apparently the room service don t have one either as the soiled toilet remained soiled after the room was

the ladies in the laundry room ironed a top for me and delivered it to the room on a hanger in under ten minutes

great parking, staff very friendly, flexible for early check in - well run and lovely

to the fabulous evan front of house who welcomed us and went the extra mile in helping with and early check in and even finding me paracetamol when i needed

for early check in

i used the gym in the morning that has all that you need for a quick work out ( mostly cardio equipment, one (-)room was a little small, and the gym is a separate building (-) gym was adequate, so don't expect too much, fine for a workout (-)gym could be in better condition but it served my needs so certainly nothing major and in no way (+)really good size room. great views. small gym was a bonus. (-)the gym was a bit small but all eqt working (-)no gym (-)a steam room and sauna would be a great addition. near the gym area (-)gym condition not kept to standard of rest of hotel, equipment visibly dirty and treadmill rusted

rather fussy registration for wifi. slight irritation that the restaurant closed so early.

early check in was a huge bonus

service in the bar and restaurant was exceptional and compliments to the chef as the food was spot on

lovely carpeted, wide corridors leading to the rooms and various bar / lounge and restaurant / dining areas, plus patio area's

breakfast, very tasty and well presented

good quality wifi too

was allowed an early check in as room was ready

the welcome was very friendly car parking was easy . beautiful lication

beautiful views, food and building, breathtaking scenery, lovely breakfast choices, yoghurt raspberries, pumpkin seeds,ocal butter and honey

d a good size gym) is perfect for relaxing

the pool, the jacuzzi and everything in the spa area was perfect and definitely worth it

staff were pleasant, arranged early check in.

we needed an early check in and the staff were happy to help and worked hard to make sure our rooms would be

i know they gave us early check in but i would have preferred them not to have offered this room and said there was

was doing the laundry and then up the next morning cooking breakfast

location, comfortable, friendly/informative staff. good bar downstairs.

early and very helpful staff worked to prepare the room for an early check in for me

for a group of friends on a golf weekend

always accommodate an early check in if rooms are ready

very rude, we were told twice on the phone we could check in early as we were attending a wedding and driving a long way

and manageress kindly bought us a drink as our room wasn’t quite ready even though had paid for early check in

they couldn’t do enough to make our stay the best it could be from organising an early check in to helping us carry our buggy up the stairs and out of the taxi

great bar and location decent

were granted an early check in

was brilliant the manageress was brilliant efficient and welcoming, lovely homely atmosphere in bar we were made very

breakfast was in the pub bar and freshly prepared to order

best breakfast so far

clean good bar

basic but v clean and functional. staff extremely helpful, accommodating our early check in.

we requested an early check in and we were sent our room code soon after, that was really appreciated

great breakfast!

the bed was really comfortable, and the breakfast was superb

disappointed when i booked again to find out that breakfast is no longer available

location- big room- early check in 12,30

reception hospitality team were great i was able to get early check in

issues, which started with the slowest check in i ve ever experienced, i d requested an early check in well in advance for our x2 rooms, got there and they weren t ready, even though we

asked for 2 single beds and early check in no single beds didn't get into the room until 13.40 .

able to accommodate an early check in for us (four 60+ year old ladies) which was appreciated (+) messaged ahead to say we wanted early check in and this was ready when we arrived (+)excellent staff, great room,early check in, lovely breakfast (+)car parking space and early check in without additional charge. (-)early check in requested but not ready on arrival - arrived shortly after 2pm (-)to late check in time and you are charged 10 for early check in which is only an hour earlier than normal check (+)nice clean rooms. big comfortable bed. staff were lovely. easy check in and early check in. (-)so miserable and didn t inform us of breakfast times or check out we had to ask bout carparking early check in which i pre arranged he didn t even give me a receipt when i paid the bill not

location breakfast room service

the wifi was excellent

location suite ideal for family , especially as the kids had their own tv staff very helpful all day and

wifi is very good

very accommodating, early check in and held luggage on departure day

staff were amazing & granted us the early check in as requested

pool was fun for the kids

kids had no access to the pool before 9am , we were not told this when we checked in

we can recommend the pool, jacuzzi, sauna and steam room; and the gym has everything you need

we requested an early check in due to graduation which was given which was amazing

and also that i asked for early check in and this was not even considered, it was as if i did not ask for it

early check in as requested

early check in was appreciated

strong wifi to staff

amazing location, beautiful looking hotel, had an early check in without being charged.

it is chucking it down with rain and i get an early check in

also told me he would charge for early check in even though you had a ton of rooms available and it was 40 minutes early

arriving asking if there was an additional charge for parking; was made aware that there was no early check in but my request would be noted

viously knowingly) next to a long-stay family with kids, with other long-stay families in the corridor so kids running up and down

we were attending a wedding in the city and asked for early check in, if possible to allow us to get ready

breakfast was amazing... location is good as well... very accessible,shops nearby...

only slight criticism would be that it took too long to get enough staff on the bar resulting in long lines but once resolved queues moved quickly and didn t appear to build up

breakfast and bar area looked really smart, but we didn t use it

the tv wouldnt connect to our disney plus tidy because of the wifi

no early check in available

helpful staff who really helped us with early check in and a room upgrade as we were members

staff very friendly and welcoming had early check in which really helped with the children

the ev charger outside

was amazing, lovely pool and sauna area, the food was to die for, cooked breakfast both mornings it was heaven, lovely place to visit

friendly staff at the gyros assisted with early check in

earlier check in and late check out had email to confirm they told me to take it up with booking

the late check out. the comfortable bed. helpful staff. cheap for one night too.

early check in, friendly staff & so close to the shopping centre (and many other attractions).

gym is a room and the shower is over the bath

friendly staff, nice size room and comfy bed. excellent food

gym up to my expectations

we had room service which was excellent

staff allowed an early check in which helped us out.

which made my visit even better as it was mine and my wife's first time away properly without the kids, the staff were more then helpful with all of our

we used the bar ,plenty of choice for drinks, didn t have breakfast but it looked fab and the staff were very

have to say, the wifi in the room was

the bar prices were good