the hotel is so nice, relaxing, meet with nature at the pool and chill music

very nice boutique hotel, beautiful pool and gardens

perhaps have more options in the restaurant menu and more service at the pool.

beautiful property. excellent landscape garden. beautiful pool. i stayed in the boungalo.

pool is like a little oasis without any disturbing noises from traffic or constructions etc

the pool is beautiful and rooms are large and comfortable they feel brand new

they offer breakfast that is served outside so it can get a bit hot

breakfast was very nice to be enjoyed in the beautiful garden

the pool looked amazing and also the jacuzzi, we

the pool and amenities are nice and comfortable, as advertised

good value for your money, nice pool

the spa has great services and their massages are truly repairing

main pool only opens friday through sunday

just swimming pool and spa

excellent facility with a great pool area

surroundings and pool area

garden and pool area as well as the room.

of the hotel doesn t match the installations they play very loud music all day at the pool that doesn t have anything to do with the relaxing place they promote: loud reggaeton,

the pool is great, although it lacks heating

hotel with a park, great pools for kids and adults, and iguanas by the pond

hotel with a park, great pools for kids and adults, and iguanas by the pond

giant swimmingpool perfect both for swimmers and for little kids

the hacienda's hotel is surely the best pool i've ever swam in

room service was reasonably quick

the pool is exceptional and huge, built around the old aqueduct and the grounds are beautiful

was amazing the pool is gorgeous the food from restaurant delicious it is like staying at a museum it is

the swimming pool, the room, the view, very clean place. very friendly and professional staff.

didn't have enough beer in stock at the pool bar, at the pool bar, no beer

pool

no hot water. bad food. ugly decoration. cold pool. hard bed

service was excellent, all staff were very friendly. the spa is the hidden gem here.

the gym was small but comfortable

room service and food overall was great

grounds were fantastic, so clean & well maintained with swimming pool

this place ticked all the boxes above, the bigger swimming pool was warm, and clean

i liked the pool, restaurant and service. the garden and facilities around the pool very nice.

pool where swimming classes are not held daily felt like heated water, very relaxing

the pool ., the garden., everything outside the room

hotel administrator-receptionist-accountant-bell boy-valet parking is a nice guy

we enjoyed walks around the grounds and were able to take time to use the pool several times

the spa was amazing

historic, unique and relaxing. spa on premises. lovely pool and grounds. staff very attentive.

great swimning pool and restaurants

great historical buildings and lovely grounds/pool

internet in the rooms, the pool was not very clean, staff talked in front of our window both mornings at 8am

beautiful swimming pool and jacuzzi

swimming pool, cleanless

the spa offers good massages and they offer yoga classes and ceremonies

they are remodeling the hotel and working any the 20% this means no pool, no spa, nothing

great breakfast. room was great, as well. and enjoyed the grounds and pool.

room, confortable bed, excellent bathrooms, noise insulated rooms, good breakfast, a/c works flawlessly, good wi-fi and free parking

great breakfast buffet

to swim and stay all day in hotel garden/pool, rooms comfortable and nice, staff very friendly, breakfast excellent, really nothing to complaint about, excellent hotel

space, pool and flexibility

everything, breakfast, service

free parking

very nice big split-level room. large bathroom area. good parking. great location. great decor.

pool beds are uncomfortable

the soap smells like feet they have room service until 10pm is not 24 hours like they said

the gym was nice

was great, the gardens, the pool, the room, all restaurants

gym is well equipped and has a beautiful view

and very quiet surroundings, easy parking, good size rooms, helpful and pleasant staff and best breakfast in mexico

great for families with kids due to pool

also the breakfast

nice swimming pool

food was delicious, and there were a lot of breakfast options included

they offered us the spa to change as they did not have the room ready

mperature controlled) and greenery, great rooms, great service

all around/atmosphere & ambience including a pool set in a large garden

hotel, pool

the pool and gardens outside are maintained extremely well

garden and pool

lovely swimming pool

the swimming pool is simply amazing and the water temperature was perfect

the jacuzzi was not working next to the beautiful swimming pool but that was a very minor issue.

t not too warm)

pool is not been cleaned

beautiful grounds, beautiful rooms. after a bad start, the staff became helpful. nice breakfast.

the pool was murky and not clean

the wifi coverage was very good on all levels

the complimentary breakfast included coffee, juice, fruit, bread, and a choice between chilaquiles, eggs, or

e pool water was also very dirty)

breakfast was really expensive and for the price the buffet was not so diverse

pool and brunch on sundays

bar by the pool had staff problems, i requested a beer like 4 times and during my 3 hours at the pool i never

second pool on the upper level was a little dirty and neglected compared to the other pool

i was surprised that we didn't get the breakfast included as any other stay with holiday inn

a beautiful place, with a lovely reception area, bar and restaurant but the rooms are dark, the bathroom uncomfortable and the beds are not good

nice bar - no bartender

location. pool was great.

the property is clean it was good wifi connection

the wifi also did not work at all only worked for about 5 min and would no longer work

pool is the best part

loved the swimming pool

old building with gorgeous garden and pool

garden with a pool, nice historic decoration and very centrally located, just short walks everywhere interesting

i got a very nice massage while i was there and spent some time sitting by the pool

need mosquito spray for any meals etc by the pool

good location near the old city. private free parking

they have an incredible and fully stocked mini bar but no coffee maker!

the included breakfast is excellent

the breakfast and the service you receive at it are excellent

the pool was dirty and covered with a tarp

also the pool was nice, breakfast amazing and the room was very clean

is inside a condo so it is pretty safe, the staff is super friendly and the breakfast was

booked 2 exactly identical double rooms, one included breakfast, one didn't because 2 persons stayed in it

didn't eat the breakfast but we did enjoy a cup of coffee a couple of times

rooms are clean and cosy. the breakfast is really good.

the garden and pool area were very nice.

added bonus - made new friends by the pool

had multiple laugage and our room was all the way in the back of the swimming pool, not only we had to walk with them through the pathway next to the pool but there were no

the pool was small but lovely and the rooms were very clean

room needs an additional lock because child could open the door anytime and jump in the pool

bit dated, holes in the bed sheet, wifi only worked for a few hours.

it has a little cozy restaurant and swimming pool

accomadating staff, nice pool with cold beers, near zocolo but up a big hill

they have wifi just at the lobby but they were working on that

pool had no shallow end, nor a real deep end.

hotel is ok, nice pool and patios, breakfast is cheep, but the room was awful

excellent location. lovely swimming pool and surroundings. clean room.

hotel is very centrally located. swimming pool and very pleasant grounds. clean.

i really like the pool area to relax

i booked it because it was close to center, had a pool and looked pretty in pix. very clean

gym needs a tv

has it all, the grounds are beautiful, the food is great, and the room was comfy and clean, the pool was warm and clean as well, so check it out if you are in

tiny things that weren't a problem for me but could be super easily done: the weights in the gym are ancient and incomplete

to the garden, the room was so clean, the bed was comfortable, tastefully decorated, there was a pool but we did not use it

no kids menu for lunch and dinner

no hot water for the shower. water in swimming pool was also cold.

the breakfast is classic mexican food. the pool is good ,the room is pretty good.

good room service

little one was sad that the pool was too cold for swimming

there was free parking and a really good breakfast included

sad was couldn't have stayed longer to enjoy the lush grounds and pool

pool was very nice and the water was at a nice temperature, it's great it's just a 10 rooms space,

the pool is warm, and well located so it has shade and sunlight

he found us a driver, and he communicated with a local spa to book us appointments

only think i didn't like is that they serve breakfast just outisde your room, facing the pool

restaurant next door is closed during the week and there is no bar open or any service - with us being the only (or very few) clients, the entire hotel had a (+) also, the bar wasn't open at convenient hours, such as the end of a touring afternoon, when a margarita or (+)like i was explaining... we only can sleep there ......no pool no restaurant ...no bar ...

, quiet and good service with spa

wonderful spa and services

parking was very convenient

there is free parking and the room had air conditioning and a tv, but that's about it

can hear your neighbor through the walls, the view doesn't have nothing special, the pool, parking lot and the shower needs maintenance

clean, comfortable,good location, friendly staff., secure parking.

tv worked as did wifi

t a good neighborhood)

the rooftop pool was lovely and the overall service was top notch

we also ordered room service which was very good as well

we expected the pool area to be cleaner and more upbeat

seats at restaurant and pool most uncomfortable i ve ever experienced

good buffet breakfast on weekends

com was including breakfast but some how we end up paying extra breakfast for the kids as we were told it is not

are are excellent, staff at the front are as good as well - the room was cleaned well - the pool area is great and super clean - room are spacious enough for 2 adult and 2 todlers - ample

beds are very firm and were not comfortable for us, it needs some updates, and room service was not the best experience

as it is a not very large hotel, bedding is comfortable, there are many choices for the buffet breakfast and what i tried was good, we also had dinner in, meals were good and prices affordable