beautiful property. loved the rooms, pool, restaurant, grounds

loved the historical room, the private pool, and the jacuzzi

food all delicious! horse riding was fun and spa services great!

the spa was amazing

historic, unique and relaxing. spa on premises. lovely pool and grounds. staff very attentive.

hotel administrator-receptionist-accountant-bell boy-valet parking is a nice guy

the gym was small but comfortable

room service and food overall was great

the swimming pool, the room, the view, very clean place. very friendly and professional staff.

didn't have enough beer in stock at the pool bar, at the pool bar, no beer

service was excellent, all staff were very friendly. the spa is the hidden gem here.

horrible music in the pool

pool

was amazing the pool is gorgeous the food from restaurant delicious it is like staying at a museum it is

'my kids really enjoyed the pool area, it s very big, and has all levels for non-swimmer, 1

giant swimmingpool perfect both for swimmers and for little kids

'my kids really enjoyed the pool area, it s very big, and has all levels for non-swimmer, 1

the pool is exceptional and huge, built around the old aqueduct and the grounds are beautiful

beautiful property. excellent landscape garden. beautiful pool. i stayed in the boungalo.

perhaps have more options in the restaurant menu and more service at the pool.

pool is like a little oasis without any disturbing noises from traffic or constructions etc

very nice boutique hotel, beautiful pool and gardens

the hotel is so nice, relaxing, meet with nature at the pool and chill music

the pool looked amazing and also the jacuzzi, we

the pool is beautiful and rooms are large and comfortable they feel brand new

they offer breakfast that is served outside so it can get a bit hot

breakfast was very nice to be enjoyed in the beautiful garden

the pool and amenities are nice and comfortable, as advertised

good value for your money, nice pool

amazing place, fountains, garden, pool, comfortable rooms

surroundings and pool area

i enjoyed the room and the pool and gardens.

excellent facility with a great pool area

main pool only opens friday through sunday

garden and pool area as well as the room.

of the hotel doesn t match the installations they play very loud music all day at the pool that doesn t have anything to do with the relaxing place they promote: loud reggaeton,

the pool is great, although it lacks heating

hotel with a park, great pools for kids and adults, and iguanas by the pond

hotel with a park, great pools for kids and adults, and iguanas by the pond

grounds were fantastic, so clean & well maintained with swimming pool

the pool ., the garden., everything outside the room

the property was large and accommodated many people with pool access

pool where swimming classes are not held daily felt like heated water, very relaxing

this place ticked all the boxes above, the bigger swimming pool was warm, and clean

we enjoyed walks around the grounds and were able to take time to use the pool several times

asked for towels for the swimming pool and when they were wet and cold they gave me new ones

space, pool and flexibility

room, confortable bed, excellent bathrooms, noise insulated rooms, good breakfast, a/c works flawlessly, good wi-fi and free parking

with great view and silky soft cotton begging on comfortable bed, spacious bathroom, beautiful pool and good buffet

loved the infinity pool and view from the room.

free parking

very nice big split-level room. large bathroom area. good parking. great location. great decor.

they are remodeling the hotel and working any the 20% this means no pool, no spa, nothing

the spa offers good massages and they offer yoga classes and ceremonies

beautiful swimming pool and jacuzzi

great breakfast. room was great, as well. and enjoyed the grounds and pool.

facilities are great, food is good (a little bit pricey) but the spa is excellent

a nice garden with view to the pool

the room was excellent as was the breakfast

termittent once or twice) throughout the entire stay

wonderful pool, quiet room, and good wifi

wonderful pool, quiet room, and good wifi

spa services below average, very cold while performing massage, poor service and massage person not

the spa services

the gym was nice

it's a very peaceful location with a lovely climate, a good gym, and a large pool

the pool was a bit crowded.

mperature controlled) and greenery, great rooms, great service

all around/atmosphere & ambience including a pool set in a large garden

hotel, pool

the pool and gardens outside are maintained extremely well

garden and pool

they offered us the spa to change as they did not have the room ready

the complimentary breakfast included coffee, juice, fruit, bread, and a choice between chilaquiles, eggs, or

the wifi coverage was very good on all levels

and the place in general but for me the most important thing was the wifi which was excellent

beautiful grounds, beautiful rooms. after a bad start, the staff became helpful. nice breakfast.

the stairs to our room were muddy and very dirty, and so was the area around the pool

breakfast was really expensive and for the price the buffet was not so diverse

second pool on the upper level was a little dirty and neglected compared to the other pool

hotel for a short stay with family, restaurant with good variety of food and good buffe for breakfast

i was surprised that we didn't get the breakfast included as any other stay with holiday inn

bar by the pool had staff problems, i requested a beer like 4 times and during my 3 hours at the pool i never

the jacuzzi was not working next to the beautiful swimming pool but that was a very minor issue.

only negative was the jacuzzi pools- there were two, but the one was not working on some days and they weren't very hot

pool is not been cleaned

beautiful room, loved the pool

the grounds are historic and beautiful ! the pool is awesome!

a beautiful place, with a lovely reception area, bar and restaurant but the rooms are dark, the bathroom uncomfortable and the beds are not good

nice bar - no bartender

pool is really cold, it was supposed to be warm because of the heater, but i think it didnt work

great service and room service from the restaurant

the pool is small in order the number of romos

room needs an additional lock because child could open the door anytime and jump in the pool

the pool was small but lovely and the rooms were very clean

need mosquito spray for any meals etc by the pool

friendly, the location - on the most picturesque street in cuernavaca, the room - amazing, the pool so beautiful, amazing amazing amazing

great pool and restaurant with very landscaping

loved the swimming pool

garden with a pool, nice historic decoration and very centrally located, just short walks everywhere interesting

staff can be slow at times to provide towels in the pool area and are a bit pushy to get you signed up for sunday if you need a late check-out

electric power kept going off for half of my stay meaning no electricity no wifi

the swimming pool the location

the wifi reception in the room was good, though

accomadating staff, nice pool with cold beers, near zocolo but up a big hill

the superb little pool at the back of the

from franciscan community: large ornate room, restaurant in attached open air garden, plus pool past that, affordable parking in entry to

nice garden, pool, free breakfast

the bar makes the best cappuccino

breakfast was wonderful and the restaurant area flowery and beautiful

excellent location. lovely swimming pool and surroundings. clean room.

i really like the pool area to relax

i thought the pool area was lovely

we could pull the pool area in our room

i booked it because it was close to center, had a pool and looked pretty in pix. very clean

the continental breakfast, breakfast nook and terrace were definite highlights!

the free breakfast is good

the little restaurant is very good

breakfast was poor

the breakfast was good and the waiter was very nice and attentive. the tables were very clean.

the only thing - the pool didn t look too promising, we never got in.

pool was not so clean

room service was prompt and delicious

no hot water for the shower. water in swimming pool was also cold.

parking in the master suite, king size bed & calm

location. pool was great.

the wifi also did not work at all only worked for about 5 min and would no longer work

pool is the best part

the property is clean it was good wifi connection

, quiet and good service with spa

wonderful spa and services

restaurant next door is closed during the week and there is no bar open or any service - with us being the only (or very few) clients, the entire hotel had a (+) also, the bar wasn't open at convenient hours, such as the end of a touring afternoon, when a margarita or (+)like i was explaining... we only can sleep there ......no pool no restaurant ...no bar ...

only think i didn't like is that they serve breakfast just outisde your room, facing the pool

pool was very nice and the water was at a nice temperature, it's great it's just a 10 rooms space,

there is a nice pool and food is served outside the rooms, which was a great touch

beautiful pool and room

he found us a driver, and he communicated with a local spa to book us appointments