the pool ., the garden., everything outside the room

i liked the pool, restaurant and service. the garden and facilities around the pool very nice.

this place ticked all the boxes above, the bigger swimming pool was warm, and clean

pool where swimming classes are not held daily felt like heated water, very relaxing

grounds were fantastic, so clean & well maintained with swimming pool

i asked for room facing pool

to swim and stay all day in hotel garden/pool, rooms comfortable and nice, staff very friendly, breakfast excellent, really nothing to complaint about, excellent hotel

the swimming pool is very clean the surrounding very nice and nitty

clean. end. good breakfast

room, confortable bed, excellent bathrooms, noise insulated rooms, good breakfast, a/c works flawlessly, good wi-fi and free parking

free parking

very nice big split-level room. large bathroom area. good parking. great location. great decor.

had breakfast included and the options were all excellent

great for families with kids due to pool

wonderful pool, quiet room, and good wifi

they close the pool the day i want to use it

the room was excellent as was the breakfast

the music is too loud, both in the restaurant and at the swimming pool

the pool and gardens outside are maintained extremely well

hotel, pool

mperature controlled) and greenery, great rooms, great service

we arrived and went straight to the pool area for an awesome cocktail

the wifi coverage was very good on all levels

and the place in general but for me the most important thing was the wifi which was excellent

beautiful grounds, beautiful rooms. after a bad start, the staff became helpful. nice breakfast.

the food, the room the wifi

the complimentary breakfast included coffee, juice, fruit, bread, and a choice between chilaquiles, eggs, or

a beautiful place, with a lovely reception area, bar and restaurant but the rooms are dark, the bathroom uncomfortable and the beds are not good

nice bar - no bartender

the pool is warm and long that you can swim, i strongly

we had the breakfast buffet one day and it was really good (albeit a little expensive

pool and brunch on sundays

breakfast

was a little confuse with service at breakfast

the pool was small but lovely and the rooms were very clean

the pool is small in order the number of romos

added bonus - made new friends by the pool

had multiple laugage and our room was all the way in the back of the swimming pool, not only we had to walk with them through the pathway next to the pool but there were no

if you don't like to walk (up or down hills) and we were unsure how breakfast worked (+)breakfast was ok. (+)no breakfast

it has a little cozy restaurant and swimming pool

the pool is a bit too deep and they don't provide floating devices for safety

pool

it had a nice pool, and was a great value.

bit dated, holes in the bed sheet, wifi only worked for a few hours.

i got a very nice massage while i was there and spent some time sitting by the pool

need mosquito spray for any meals etc by the pool

the building and location and pool.

old building with gorgeous garden and pool

friendly, the location - on the most picturesque street in cuernavaca, the room - amazing, the pool so beautiful, amazing amazing amazing

large ornate room, restaurant in attached open air garden, plus pool past that, affordable parking in entry to

the included breakfast is excellent

breakfast tasted salty both times

they have an incredible and fully stocked mini bar but no coffee maker!

free valet parking

we enjoyed walks around the grounds and were able to take time to use the pool several times

hotel is ok, nice pool and patios, breakfast is cheep, but the room was awful

excellent location. lovely swimming pool and surroundings. clean room.

hotel is very centrally located. swimming pool and very pleasant grounds. clean.

i booked it because it was close to center, had a pool and looked pretty in pix. very clean

i thought the pool area was lovely

there was free parking and a really good breakfast included

nice little hotel with pool and a garden.

parking in the master suite, king size bed & calm

location only 5-10 minutes walk into the centre, rooms are good and there is a small pool and lovely walled garden

room service was prompt and delicious

restaurant next door is closed during the week and there is no bar open or any service - with us being the only (or very few) clients, the entire hotel had a (+) also, the bar wasn't open at convenient hours, such as the end of a touring afternoon, when a margarita or (+)like i was explaining... we only can sleep there ......no pool no restaurant ...no bar ...

, quiet and good service with spa

wonderful spa and services

the jacuzzi was not working next to the beautiful swimming pool but that was a very minor issue.

t not too warm)

if i was getting picky, a few tiles were coming off the pool and there seemed to be an excessive use of pesticides killing bees around the garden

lovely swimming pool

they need more staff at the pool

swimming pool, cleanless

gym and pool are good

the spa offers good massages and they offer yoga classes and ceremonies

awesome pool and jacuzzi

facilities are great, food is good (a little bit pricey) but the spa is excellent

tv worked as did wifi

can hear your neighbor through the walls, the view doesn't have nothing special, the pool, parking lot and the shower needs maintenance

location, it has a restaurant, private parking

there is free parking and the room had air conditioning and a tv, but that's about it

wifi only worked outside of the room

the pool and gardens are beautiful

amazing swimming pool and privacy

pool was very nice and the water was at a nice temperature, it's great it's just a 10 rooms space,

sad was couldn't have stayed longer to enjoy the lush grounds and pool

beautiful pool and room

t a good neighborhood)

we expected the pool area to be cleaner and more upbeat

the rooftop pool was lovely and the overall service was top notch

we also ordered room service which was very good as well

the waiters, room servirse and valet parking were very kind

no kids menu for lunch and dinner

they have 3 different pool areas, which provides a variety

gym machines not only are very old but also needs some maintenance

they have a lot of activities for kids and also activities like yoga, zumba, etc

hotel is beautiful, there are pools, jacuzzi, sauna, gym, gardens

the gym is great as well

service and spa was great as i remember it

we had planned to go out after lunch but changed our plans and just lounged by the pool reading

the spa is a bit small but was good enough for our group of 3 (nobody else was present at the time)

kids enjoyed a lot the swimming pool

was great, the gardens, the pool, the room, all restaurants

the possibility of using a small gym and tennis courts free of charge was nice to have

gym is well equipped and has a beautiful view

spa services below average, very cold while performing massage, poor service and massage person not

food in the room service is really bad, also they charge me for a room to get ready for my wedding cos the

the spa has great services and their massages are truly repairing

amazing place, fountains, garden, pool, comfortable rooms

excellent facility with a great pool area

property was beautiful! staff was friendly. pool was great. 10/10

main pool only opens friday through sunday

of the hotel doesn t match the installations they play very loud music all day at the pool that doesn t have anything to do with the relaxing place they promote: loud reggaeton,

the pool is great, although it lacks heating

garden and pool area as well as the room.

español was not so good, everyone did so much to make me and my partner feel accomodated and the breakfast was lovely

we ordered room service and the food was barely hot and the taste was not great

have 2 swimming pools to choose and the waiters from the bar come often to ask if you want drinks

beds are very firm and were not comfortable for us, it needs some updates, and room service was not the best experience

small parking spaces

there is free wifi

tile work, sloped wooden beamed ceiling, a private balcony with seating and overlooking the pool

also, the pool was important to me

loved the pool

sthetically, i didn't end up swimming) but it was covered in the

pool and garden are in good shape

pool and gardens

are not comfortable and service on restaurant and pool are terrible, waiters take forever to ask for your order and they don’t have room service,

the pool is not very clean, facilities very old and poorly kept, very pricy for what it offers.

the highlight of my stay was the swimming pool which was delighfully warm

excellent valet parking and reception

the spa was also absolutely amazing one of the best massages i have ever had

everyone that goes must get spa treatment at maikiki spa

lovely swimming pool area

breakfast was wonderful. beautiful romantic spot

hotel with a park, great pools for kids and adults, and iguanas by the pond

hotel with a park, great pools for kids and adults, and iguanas by the pond

they offered us the spa to change as they did not have the room ready

the waitress would serve the mexican clients around the pool but never came to ask me (canadian) if i needed anything

pool area: the pool area is covered by flowers attracting bees which led to me being stung by it,

staff is great, great food, good location and good value, the pool could use a little bit of heating but it was very good experience all

hotel with security at night; walking distance from city centro; confortable bed; nice swiming pool surrounded by gorgeous garden

hotel garden and pool are very beautiful and relaxing

pool area: the pool area is covered by flowers attracting bees which led to me being stung by it,

nadian) if i needed anything

staff is great, great food, good location and good value, the pool could use a little bit of heating but it was very good experience all

hotel with security at night; walking distance from city centro; confortable bed; nice swiming pool surrounded by gorgeous garden

hotel garden and pool are very beautiful and relaxing

everything. staff great. pool good. decent restaurant manager at restaurant was exceptional

attwntive staff very nice garden and pool

the food is excellent. great food. the pool area is very comfortable

the restaurant is excellent; nice staff very hot weather so the pool is great

i was working remote and had to go to the pool area for a signal

they offer breakfast that is served outside so it can get a bit hot

breakfast was very nice to be enjoyed in the beautiful garden

the pool is beautiful and rooms are large and comfortable they feel brand new

the pool was well heated

loved the gardens and the second pool because the water was at a good temperature even though we went during the rainy season

the swimming pool

rooms, strong water flow in the shower, beautiful pool, lots of great service

location, very nice pool, good restaurant

didn't eat the breakfast but we did enjoy a cup of coffee a couple of times

also the pool was nice, breakfast amazing and the room was very clean

is inside a condo so it is pretty safe, the staff is super friendly and the breakfast was

the way they have the fountain and pool

liked the garden and the location and the breakfast

cleanliness wifi

the 2 pool areas & staff are great

wifi signal seemed weak in the bathroom and would sometimes get disconnected

rooms are very clean and the pool is amazing

the pool was nice!

parking lot is not enough, it's very small

nice gardens, quiet pool, friendly staff, good location, free parking, good service.

the pool spa is the best!

the property is lush with a nice pool and spa

nice gardens, quiet pool, friendly staff, good location, free parking, good service.

parking

staff, extremely clean, strong wifi, good breakfast, on-site parking, clean

the hotel offered self service laundry which was a very nice surprise for us.

was delicious the breakfast

breakfast, service, cleaning

pool and spaces

pools

staff was great, restaurant and pool area are very comfortable and restaurant menu is tasting

pool, watter dispensers in the lobby, cookies, tea and coffee in the morning and in the evening

pool is nice during the day, jacuzzi is awesome during the night

the wifi also did not work at all only worked for about 5 min and would no longer work

pool is the best part

location. pool was great.

the property is clean it was good wifi connection

the pool and amenities are nice and comfortable, as advertised

good value for your money, nice pool

the pool was a nice area to relax by in the sun

you could not take snacks drinks to be by pool

to the climate pool

showers were only warm not hot, there were mosquitos by the pool (but it was surround by beautiful gardens)

the heated pool, front desk stadf, the food and service at the pool.

t it was surround by beautiful gardens)

you could not take snacks drinks to be by pool

the pool, the garden

the heated pool, front desk stadf, the food and service at the pool.

to the climate pool

the swimming pool is fantastic

the guy at the pool is excellent and very friendly

the garden and the pool are very nice

nice place with a good bar and pool .

good little restaurant in the hotel courtyard and good wifi

a nice small hotel with pool and outdoor area

thing i better remember is that the room was big with a big bathroom, also it had a pool, food services and parking with someone checking on my car

up the quality of the property should be improved, the pool was not full for days, the jacuzzi should be way cleaner