laundry

there was old laundry from a past tenant hanging in the bathroom

great location. laundry facilities were helpful. lovely garden out back.

was the odd time the hotel was full and kids were running around the halls late at night

breakfast was fine

it was under renovations which made it feel less clean. pool and gym need a facelift

my biggest issue with the loud kids next-door

pool and spa good great breakfast

nothing could have been better except a pool or gym. but this was great and i'll return

the hotel had no gym or pool, or restaurant nearby

the view, the room and the spa tub were amazing! my favorite hotel so far!

no gym or pool but who needs that with ocean across the street

the kitchen in our room was well stocked, and all appliances worked seamlessly

couldn't get a table so sat at the bar to eat

hot tub spa with more jets is the only thing i will suggest. it would be nice.

hotel rooms were very roomy and the massage at the spa was wonderful

ocean location, excellent pool and spa area

we played golf which was a lovely course as well

room size was great nice and perfect. great for families with kids. great king size bed.

the restaurant was open late because of the festivities and the room service breakfast in the morning really satisfied

im classes)

had to fully dress and take the kids out somewhere to feed them, costing even more than what we were planning

the fact that the parking is free is very nice

pool was great for the kids and the price was the most reasonable i could find for a relatively last minute booking

during our stay their were kids playing hide and seek during the day

we enjoyed the pool and hot tub except they ran out of clean towels in the pool so i had to go back to our room to

not complaining but the pool area could use a few plants or something

they should have more variety of foods that serves on breakfast.

the plastic utensils for breakfast, but i realize the need for practicality in choosing the dishes and the cutlery

view from the room into the parking lot.

clean, friendly, nice waterslide, good free breakfast

ladies with a warm cookie, my room was spotless and just what i was hoping for , i asked for a late check out which i was granted which was very nice being on new year s day definitely be

breakfast needs more attention - some items missing

breakfast was excellent

it is clean comfortable, staff were great. breakfast was nice. great location for us.

free breakfast

breakfast was excellent, staff was very friendly.

easy and early check in compared to other hotels on this

at willowbrook shopping centre we spent time on the saturday at art living festival at stevies bar great staff and music from festival entertainment

kids running in hallway till almost midnight some nights

there were wifi issues and we could not connect.

i was in town visiting family with two small kids, and really was impressed

mom liked the casino

great location, close to restaurants, fitness facilities and attractions

pool not open & breakfast ran out @9:45am.

i like that there was an amazing swimming pool across the parking lot for the kids

of bed and bathroom but when i see then all doubts clear staff is so helpful, one good thing breakfast included in hotel price i will recommend to all travellers because price was so good,

we thought it had a pool on site, but we had to use the rec center across the parking lot.

booked a two-queen bed room with kitchen

excellent breakfast, inside pool and hot tub. very friendly staff.

kitchen well stocked with pots, glassware, even a full oven

a bit pricey for no pool, no gym, no continental and very limited housekeeping

noisy kids running in hallway at night

we love the location, the pool, the apartments, the staff, everything.

the kitchen could have used some more pots and pans.

accommodations were large, a living room, kitchen, bath, and bedroom, with a lovely deck overlooking the bay

it felt like home. everything was clean and the kitchen was organized.

love the pool and location

we were not prepared to use the kitchen or laundry, but the beds and sitting furniture was very comfy

location, kitchen

the hotel is just off the highway and the gym/pool facilities are good

stayed in a suite which had a small kitchen which was handy during the week we had to be out of our home for some restoration work

large room with a good kitchen and comfy bed.

upgraded to a suite. plus they accommodated my request for an early check in.

was separate so she could go to bed at her regular time while i hung out in the living room/kitchen and watched some tv

had a free upgrade to a kitchen unit and were very pleased with the design features of it

was not expecting to have a full kitchen! bed was extra cozy, and bathtub was deep!

to local restaurants, golf courses and highway

location,breakfast

great breakfast - omelet, baked beans, sausages and hash browns!

lovely pool and hot tub, and even a sauna

beautiful pool and lobby.

breakfast was great, facility had all the amenities.

excellent customer service and great breakfast!

the pool and hot tub were clean and we enjoyed having the pool opportunity

very disappointing for the kids

is very clean, comfortable bed, very tastefully updated, staff very helpful and friendly, and the breakfast buffet was great

food for vegetarians, healthy choices for kids.

pool needs a little cleaning.

modern renovated room. excellent gym facilities. staff kindly gave us late check-out.

the kids (and adults) all enjoyed the pool and it was a safe friendly environment

the hot tub had been closed for months but we had no idea and the gym equipment didn't work

the room is so clean, the swimming pool and hot tub is warm and cozy.

other negatives included dogs barking in the hotel (pets allowed), the pool was cold, often had debris in it and turned my hair green

little breakfast bar with some snacks and coffee and tea was very nice

pool only got sunlight early in the morning and the hot tub was out of order

very nice front office staff who made sure i had a place to park as i was pulling a trailer and arrived late at night

the gym was clean

of parking, the room was with a kitchen and living room

location is excellent and very good staff.nice and clean room with bonus kitchenette.

of room in suites, kids loved it, it was like a full size one bedroom apartment with all the amenities

they were really patient and friendly with my kids at check in

clean private little kitchen cable tv underground parking even robes

when travelling or having to be in a hotel due to unforeseen circumstances, a microwave and bar fresh due would have been great, would have made the stay perfect

room service during these times and the most amazing view

restaurant pool hottub and gym, big windows in our room

exceptional customer service amazing restaurant staff clean room lovely pool and hot tub

incredibly welcoming and exceptionally attentive even going so far as to tracking down a small bar fridge for our use

centre , super friendly staff, the bed was super comfortable and the room was well appointed, and breakfast was a

overall, great place to stay. good nights rest. good breakfast. friendly staff.

there's good breakfast

breakfast was good

location was good,really accessible,very close to sky train,i like it,,,the breakfast is good,,,

small matters - wasn't given free wifi code at checkin, and wasn't told that there was or

no pool or breakfast.

no pool and not family friendly. was forced to book. will probably never book here again.

pool would be nice

wifi was kind of in and out sometimes or very slow.

oh, one very odd thing - no butter at breakfast

immaculate suite, well-equipped gym, lovely breakfast which had a good range of gluten-free options for our coeliac daughter,

great to have the use of a guest laundry

great room and breakfast!

very comfortable, good value family suites, gym and free to use laundry

restaurant food was average at best. pool was closed for season already.

its clean, and room are spacious. my kids loved it.

rooms were gross, out dated, wifi wouldn't work

its clean, and room are spacious. my kids loved it.

late room service available.

loved the fresh waffles, we loved the

plenty of parking, location.very nice helpful staff.

had good parking

helpful front desk. reliable breakfast, room was comfortable and quiet for sleeping.

quiet, and clean, and a very convenient location for us (we had a function at the golf course that's just a few minutes away by car) (+)was close to the wedding venue at pitt meadows golf club

were advertised as pool and breakfast available, neither were room was dirty and the hallways smelt mouldy and

t normal for a large hotel), we then noticed that the

were hauling a small u-haul trailer, which we did not want to unhitch and this location has tight parking and limited space

location, parking, friendly staff.

when we first arrived into the parking lot there were only 4 vehicles

pool and hot tub were awesome

kids loved the pool

wonderful location. friendly staff. pet friendly. all facilities were working. big breakfast.

it was clean and my kids enjoyed the pool and the waffle maker

rooms clean overall. pool area was clean and fun. breakfast was good too!

breakfast not enough choices for kids very repetitive limited food

i like the breakfast and the pool

asks for a quiet room had me on the first floor and the 3 days l had there was sports player kids running up and down hallways and hotel needs new carpets in rooms and hallways old 70s

the breakfast was excellent with lots of variety

we appreciate the breakfast, especially when leaving the hotel and travelling for the day.

breakfast food and services was great excelent staff, carol, cristina, and other kitchen

breakfast, nice hot breakfast selection and varieties

breakfast was great. lots of options.

airport shuttle, breakfast

well thought out layout and well-equipped kitchen

the upgraded room came with a kitchenette which was great

the free breakfast like atrium and langley in

good location for me. good price. lots of parking space.

good price comfortable clean with small kitchen good location good staff will be back

free breakfast

staff were friendly, rooms were clean, parking was easy

to go outside to get to the pool but the kids loved swimming and our room was down the hall from the pool entrance so it wasn't

the room had free wifi, tv and a clock radio as well as enough towels, etc

was no breakfast because of covid-19 and we had to put our own luggage onto the cart and push it along the

room was marginally clean, dishes in the cupboard were filthy, there was a puddle of water in the kitchen from the fridge leaking

hot tub was out of order, and half the gym equipment was also out of order

the room service could have been better

room service

ould upgrade to cisco instead)

bed was very comfortable, bathroom spacious with nice spa tub, balcony excellent addition to look out at pool where teenager kids were

i would recommend the poco inn and suites to all of my friends, bar was great too live music from random people

staff were very nice and the bar and restaurant were quite good

the had a spa that looked appealing

enjoyed the local musician( steve sainas) in the bar and the barmaid natasha made us feel very

breakfast was just ok.

the breakfast had great options

breakfast didn t have great options and the coffee and hot water carafe in the lobby were either

beautiful place, good breakfast

no hot tub and the breakfast was mediocre.

although booked connected rooms with kids, we were allocated into different wings (rooms for couples and rooms for >2 are in separated

the breakfast was one of the best free breakfasts we’ve had in any hotel/motel

small gym and laundry rooms came in useful

the full gym and pool is across the street, alternates male / female

bedroom, very nice staff, good breakfast, around 5 minut walk to the station royal oak of the skytrain

gym is small but i start my workout early, so, no problem at all

heated pool was nice and warm, but a hot tub would be great to relax in on the pool deck as well

was very central, staff was very efficient and helpful, hotel was very clean with swimming pool and gym

liked the location, the ease of walking everywhere, free parking, the gym and pool were fantastic and the breakfast had a really good assortment

views of the city in the room, cleanness, provided gym, pool, breakfast & parking, transportation (skytrain), mall is good too

i needed early check in as i had to be somewhere else during the whole check in window of 4:00-11:00

after a 7 he drive a mini bar would have been appreciated

great pool and hot tub

parking, good location, restaurants nearby. room spacious and clean. pool simple, clean.

i recommend this hotel for families traveling with kids

breakfast was included that was nice

enjoyed the indoor pool and hot tub

the continental breakfast are great

good breakfast in the lounge next day

we had a kitchen that was useable

pleasantly surprised by the mini fridge and the microwave in the room and also that there was a pool and hot tub available, laundry machines and there was a truck stop open 24 hrs and even a taco

tv, and bathroom are all quite up to date; facility has an indoor pool and hot tub; facility has laundry; facility has ice machine; parking is very good;

laundry room needed care only one appliance was working

inexpensive laundry onsite

i loved the pool and hot tub. super relaxing

the sports bar right in the hotel, bookstore and corner eatery within the building as well

free parking - yes free parking - on the street

from the front door you can go right into the hotel lobby or take a right into a great little bar with lots of local breweries and distilleries

parking is on the street or in an adjacent parking lot, but it was seldom a problem to find parking

we appreciated the free parking but were nervous about parking a very expensive car in a lot around the corner

parking was hard to find after 9 pm

we went to take the kids to the pool

room and sports bar happy hour.

if we were able to bring a drink in plastic or styrofoam to the pool area.

lack of parking

comfortable, clean room, great shuttle service (as others have said, they ll call a taxi if the shuttle isn t available) (+)great shuttle services. great restaurant and variety, clean comfy beads! (+)want to give a huge thanks to the shuttle drives on the date of march 12th( 8:00 pm pick up) (+)great beds. nice staff. airport shuttle. (+)location, very clean room, service , shuttle to the airport, very quiet . (+) shuttle service very efficient (+)very clean great location on time shuttle (+) and is always a pressure to have a free shuttle to the airport (+)clean, airport shuttle, nice staff.

fitness room, free airport shuttle, early check in, white noise machine

the room is very clean. i enjoy the small snack bar in the lobby. good arrangement!

staff were very friendly and accommodating, with early check in and late check out

the window can be opened for fresh air, laundry room for guest and the gym is well-equipped

room all around great and will remember the nice kitchen facilities for future visits

the room is very spacious and the full kitchen in our room was an bonus

kitchenette was well equipped

also facilities were of a very good standard, and the room having a kitchen

our key would not open the fitness center and neither would someone elses so we had to get them to let us in

we had the opportunity to dine in dining hall for breakfast and it was excellent value and a wide variety of food to

breakfast option was great: affordable with a nice selection

next to the dining hall - a 24 hour buffet facility open to the public for a very good price $5 breakfast etc

nice and value for money breakfast and dinner at university dinning hall/restaurant.

the price only because the gym and hot tub and sauna were of poor quality

gym , elevator was down due to renovations

view! of the mountains, quiet, nice staff. laundry, gym

the previous comment the add stated gym and hot tub, the open hour is very odd

gym room was cold

the proximity to the airport and the free shuttle

hotel water slides (not a water park), this was the most fun and thrilling we ve experienced

many sports teams with kids behaving poorly

pool was clean and fun for kids

there's an in door and outdoor pool

breakfast was great!! the place was fantastic. no issues at all. more than enough for two people

our room must have been close to pool as we could hear kids and yelling and screaming.

the casino attached to the hotel was a fun way to top the evening with games for all

we ordered room service i did not think to order salt and pepper - apparently that has to be ordered

didn t like the fact that as a paying guest in the hotel there was not a dedicated parking area; we came back to the hotel after dinner around 9 and there was no parking in the

no hot water. slamming doors. unsupervised kids in pool area. tv cut in and out

but it was clean, good value, pool and hot tub so overall satisfied

and the pool was awesome

allowed for late check out which we needed

allowed us a late check out and then kept our luggage until evening when we had to leave for the airport

only disappointment was the breakfast because of covid-19 it was a bag take away breakfast every day was the same costco muffin

we had amazing deal as well even with pet fees

the jacuzzi, the pool and gym room!

pool was great for the kids

facilities are great; they have little convenience store type set up at the reception, gym, pool, patio, nice lobby, etc

gym is small

one quick call to room service helped

they provided me with an upgrade to a loft and late check out

also a small gym on site

were fluffy and cozy front desk was helpful good location to sky train coffee was good bar

free airport shuttle

the shuttle service was reliable, used it to and from airport

very good hotel, with great restaurants around, and a shuttle to the airport.

have a gym

if the bar can be closed later, that is better.

loved the gym, pool and buffet breakfast

e to strike)

the shuttle problem and the price was ridiculous

location & staffs were great! airport shuttle is superb to use!

and amazing bathroom, convenient parking, great location, friendly and professional staff, nice gym and pool, overall a wonderful stay

complimentary shuttle quits at 9 so we missed it

shuttle driver made a woman sit on her partner’s lap for the drive from the hampton to the

convenient airport shuttle

great location close to the airport. fairly convenient shuttle shared with the hampton hotel.

restaurant close by, lots of clean towels, laundry facilities onsite, airport shuttle

one bar staff at night who struggled and then was irritable when additional staff gave some support

complimemtary airport shuttle available 24 hrs which was very convenient

no mini bar provisions and shop in hotel did not even have popular soft drinks like coca cola

however this hotel never provide the free shuttle services to airport anymore

loved the location of this hotel, free airport shuttle, location, comfy beds, friendly and helpful staff and amenities

comfortable rooms. frequent airport shuttle. lots to do in area.

the pool area needed a bit of maintenance and cleaning.

even a heated outdoor pool that was very pleasant after a long flight

warmer swimming pool.

free shuttle bus to the airport was great and on time every 30 min

chose this property because it advertised a laundry

the breakfast was good and the room was perfect my bed was big and had fresh bed sheets

9:30a, i could hear a steady noise from my room in the early morning while trying to sleep (maybe laundry

walking distance to mall. shuttle from airport.

to the airport and had breakfast and a shuttle 24hrs location was great to walk around and shop or eat

chose this hotel because it offered free shuttle service from the airport and a hot breakfast

shuttle bus was not running, however they did send for a taxi but it was a very crowded ride over

outgoing flight, staff helpful, room clean & comfortable, allowed a couple of hours extra for late check out with no charge and luggage storage and shuttle

location close to airport. late check out time was wonderful!

chose this hotel because it offered free shuttle service from the airport and a hot breakfast

breakfast included

in vancouver with a washer and dryer as my washer broke down just as i started to doing big laundry day before thanksgiving monday

would have liked having room service but they had a hotel restaurant so that was fine

k at the reception for details)

the staff was accommodative, the room was decent, the bed was comfortable, and the wifi was stable with decent speed

breakfast was great. all as expected. very good service. shuttle service excellant.

shuttle was excellent

near the bridgeport station, free breakfast, free shuttle bus to the airport. good.

shuttle was easy and ran often the breakfast was nice with lots of variety the desk people very very friendly the cleaning girls were

great breakfast and location.